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Asus G51VX Gaming Laptop Headphone Jacks Not Working

konman795

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#1
I just purchased an Asus G51VX gaming laptop and my headphone jacks aren't working! I reformatted the computer with Windows 7 Enterprise too and now it still doesn't work. The sound plays through my laptop speakers but when I plug anything into the headphone jack, it still plays through the laptop speakers. I have already run Windows Update (no more updates found), I have updated my Drivers via the Asus website, even reinstalled everything that came on their driver-utility disk so now it has a bunch of crap ware. I have tried plugging in different speakers and headsets and still no cigar. The Realtek sound manager also doesn't show that it's detecting any of the jacks when I plug stuff in... could it be the headphone jacks are busted? Please say no guys!
 

@RaXxaa@

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#2
Well if you bought it why not return it? or rma it or something?
 
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#3
Take it back to the store you got it from. If they dont take it, call Asus, they are great with support.