ASUS support example.

[Ferrum Master]

Now it is my turn.

I have a new monitor. PB328Q, as per page it supports 10bit with 12bit LUT. So nvidia control panel shows only 8bit option.

So I opened a ticket.

Read and please give your judgments, ain't it really a false advertising? I wonder if the same is on AMD cards... none around to test really.

I'm afraid there are no drivers or firmwares we can provide for this monitor.​

As previously mentioned, it is normal for the Nvidia Control panel to not detect 10bit.​

Best Regards,​

Paul​

ASUS Technical Support

http://asus.com/uk
http://support.asus.com/

Hi Paul,

That explains a lot. The ASUS page is very confusing then https://www.asus.com/us/Monitors/PB328Q/specifications/

It should say 8bit + FRC then. Not 10bit + internal 12bit LUT. Why a such misinformation?

The plug and play may be broken sometimes due to old firmware or incompatibilities with nvidia driver. ASUS uses a funny device naming scheme, that actually is very wrong and may the be the culprit. Your OEM manufacturer name goes as model name and nvidia complains about that, it could be also with the bit rate string, being in the wrong address. The EDID actually mentions 10bit support, that's why I am really puzzled a correct signed monitor driver dll should mend it.​

Dear sir,

My name is Paul and I will try my best to assist you with this issue.
Please feel free to rate our service according to the solution provided in the questionnaire that will be sent to you shortly after our reply to your inquiry.

I am sorry to hear you are having issues with your PB328Q however this isn't a driver issue.

This is a Plug-and-Play device and as such it does not have nor does it require dedicated drivers in order to work.

Please also note that the monitor is working properly and Nvidia Control Panel will not have a 10-bit option since the PB328Q has an 8-bit panel + FRC (Frame Rate Control) which converts through its firmware 8-bit to 10-bit and that way the Monitor is capable of offering 10-bit display color for 1.07 billion colors.

Should you have any further questions, please do not hesitate to get back in touch with us.
Best Regards,
Paul
ASUS Technical Support​

 

[little cat]

i would be happy even with 16M colors , regardless of the bad ad , as long as the rest is fine

 

[Bill_Bright]

First, off, he's is right about drivers. Drivers are used for the operating system to communicate with hardware devices. But operating systems do not communicate with monitors - ever. They communicate with the graphics solution (card or integrated) and it is then up to the graphics solution to communicate with the attached monitor(s). This is why "so-called" monitor drivers are not really device drivers at all. They are information (.inf) files that simply tell the OS the monitor's model number and supported resolutions so this information can be displayed in Windows. In the case of supported resolutions, the .inf file tells which resolutions are NOT supported so they can be grayed-out as a convenience to the user so an unsupported resolution is not accidently selected (but note you can typically tell Windows to display all anyway).

If you have any complaint it really is that there does not seem to be many graphics solutions available to take full advantage of the monitor. That is not the fault of the monitor, or ASUS.

So in reality, it is time to shop around for a new graphics card. That said, not sure you will actually be able to "see" any difference.

 

[Ferrum Master]

So in reality, it is time to shop around for a new graphics card

Bill... I use a 980Ti... there is nothing more new to buy really... are you serious?

The magic relies in the EDID. It holds all supported modes for the panel, and display driver(either software mode stack M$ or advanced form nvidia or amd etc) relies on that info, giving out native modes. I believe the info not really well done. As I said EDID contains 10bit mode info, there is some sort of whack around this particular model.

i would be happy even with 16M colors , regardless of the bad ad , as long as the rest is fine

Yeah, the panel is fine at least in the first week of usage. I am just poking around justifying 600Euro price for it.

 

[Bill_Bright]

Bill... I use a 980Ti... there is nothing more new to buy really... are you serious?

Hey! I am just the messenger! This is not the monitor's fault and you clearly even suspected this yourself (whether you are aware of it or not) with your comment in your opening post where YOU said,

I wonder if the same is on AMD cards...

It is not uncommon for some hardware to extend the state-of-the-art before other hardware (or software). Look at 4K. Even 64-bit capable hardware was around before 64-bit operating systems and MANY years before 64-bit applications.

 

[little cat]

Bill... I use a 980Ti... there is nothing more new to buy really... are you serious?

The magic relies in the EDID. It holds all supported modes for the panel, and display driver(either software mode stack M$ or advanced form nvidia or amd etc) relies on that info, giving out native modes. I believe the info not really well done. As I said EDID contains 10bit mode info, there is some sort of whack around this particular model.



Yeah, the panel is fine at least in the first week of usage. I am just poking around justifying 600Euro price for it.

Only on 64K colors and less , the different matter is not so real like glass and water . Anything with more than 1M color is fine . As long as the colors match .

 

[Ferrum Master]

Only on 64K colors and less , the different matter is not so real like glass and water . Anything with more than 1M color is fine . As long as the colors match .

I am really color picky and seconds, it just degrades my resell value afterwards to some geeky artist, who may also like this panel after a year, that's really upsetting me. And the PR stunt flaw really made me think, they really cannot be honest even about some basic things, and then say nah forget it, it won't work. Funny that other review sites that had this monitor didn't mention about this too. I am just scratching my head and wondering.

 

[Bill_Bright]

And the PR stunt

Again, you are blaming ASUS because your graphics card does not support one of the monitor's capabilities. You have the right to be upset but put the blame where it's due.

Are you using DisplayPort? You need to for the highest color depth.

 

[Ferrum Master]

Again, you are blaming ASUS because your graphics card does not support one of the monitor's capabilities.

My card does support that... it would be a lol if wouldn't. I tested it with BL3200 and BL3201 monitors, there for I know my end is okay... there is some sort EDID problem with the ASUS + nVidia, atleast that's how I see it, ASUS says, the monitor doesn't support it, and actually confirms it is a PR stunt.

 

[uuuaaaaaa]

How can I enable 10-bit per color support (30-bit color) in my Geforce graphics card in programs such as Adobe Premiere Pro / Adobe Photoshop?

NVIDIA Geforce graphics cards have offered 10-bit per color out to a full screen Direct X surface since the Geforce 200 series GPUs. Due to the way most applications use traditional Windows API functions to create the application UI and viewport display, this method is not used for professional applications such as Adobe Premiere Pro and Adobe Photoshop. These programs use OpenGL 10-bit per color buffers which require an NVIDIA Quadro GPU with DisplayPort connector. A small number of monitors support 10-bit per color with Quadro graphics cards over DVI. For more information on NVIDIA professional line of Quadro GPUs, please visit:



http://www.nvidia.com/page/workstation.html

http://nvidia.custhelp.com/app/answ...-bit-per-color-support-on-nvidia-geforce-gpus

AMD supports 10-bit per color in desktop class cards since the HD68xx series. AMD calls this feature: "Deep Color". If you want to have 10bpc with your current setup upgrade your gpu to a nvidia quadro or a AMD alternative.

Best regards

 

[little cat]

My sister is a graphics designer for 20 years and she has used laptops . So , I am sure 10bit color is not necessary !

 

[Ferrum Master]

I am not currently talking about if it is necessary or not... as I said, it degrades selling appeal, just as that...

And those nVidia articles as old as Rejzor's boot he once promised to eat. Rubbish.

Actually 10bits work fine you can have test files with gradients to check if its working... let us not plunge into that. That's another thread. It WORKS. Many just stomp on the old Adobe OpenGL + windows 7 stack that was quadro exclusive btw. During the last year nvidia opened up 10bit for all... because AMD had it too and Sony has a consumer Bravia screens utilizing 12Bits via HDMI2 past GTX 9XX ... so what? Quadro exclusive gimmick has evaporated. I like to work with my personal RAW's sometimes, so that's not a waste at all, it can be very easy to spot the bit diffidence especially on shadows.

Even linux has 10bit support now actually. And MAC's it added too silently as you see it is a non quadro card also... that's not the case.

EDIT.

Here is some proper info and experiences using 10bit in windows using MadVR

http://forum.doom9.org/showthread.php?t=172128

 

[RoutedScripter]

I am not currently talking about if it is necessary or not... as I said, it degrades selling appeal, just as that...

And those nVidia articles as old as Rejzor's boot he once promised to eat. Rubbish.

Actually 10bits work fine you can have test files with gradients to check if its working... let us not plunge into that. That's another thread. It WORKS. Many just stomp on the old Adobe OpenGL + windows 7 stack that was quadro exclusive btw. During the last year nvidia opened up 10bit for all... because AMD had it too and Sony has a consumer Bravia screens utilizing 12Bits via HDMI2 past GTX 9XX ... so what? Quadro exclusive gimmick has evaporated. I like to work with my personal RAW's sometimes, so that's not a waste at all, it can be very easy to spot the bit diffidence especially on shadows.

Even linux has 10bit support now actually. And MAC's it added too silently as you see it is a non quadro card also... that's not the case.

EDIT.

Here is some proper info and experiences using 10bit in windows using MadVR

http://forum.doom9.org/showthread.php?t=172128

Are you sure the monitor is actually 10-bit - this is one of those very tricky areas where manufacturers like to lie about it and it may actually be fake 10-bit which means it uses FRC, which is not real 10-bit and yes then it is the monitors fault. Considering this is a semi-professional monitor it would be lucky if they're truthful for sub 1000$ monitors.

Not sure why the people are blaming you outright, if the support was actually correct then it is the monitors fault. This monitor is heavly under-reviewed, missing tftcentral review, information very scarse, I have made my decision to buy this one over the more covered Benq BL3200PT based on some posts in the HARD Forum about this Asus one being "better with input lag" (pixel response i guess), than the BenQ, which was confirmed by a Toms Hardware review I found, if they are accurate.

So far I haven't found any clues, most of the reviews didn't mention anything about FRC, hopefully it has but it's still better than nothing I guess, I don't know for Asus, I was reading for BenQ, but Toms review said it's using very similar if not the same panel as BenQ and the TFTCentral review for BenQ says there's no mention of FRC in the deep panel manufacturer docs intended for industrial customers, if AUO is lying then it's lying to Asus and all their partners as well.

But ugh I just like the look and the design of that BenQ, I already had asus and I'd like to switch, but 75hz support is basically the decider so I went with PB328Q instead, don't like thin bezels either at all, I hope I don't get any negative surprises once I hook it up, still being shipped.

 

[AsRock]

I been going though the same since CCC and the current as with AMD as it never detects my HDTV as a 10bit unit.

 

[RoutedScripter]

Well, hmm, I'm not that experienced on HDTVs, but I think you'd need a HDR labeled TV to even be 10-bit , the early HDR is going to be 10-bit, from my research the target gamut of Rec 2020 is actually so big it would take 12-bit but that's probably +5 years down the line as no TVs can even reach Rec 2020 100% anyway.

 

[Ferrum Master]

Are you sure the monitor is actually 10-bit - this is one of those very tricky areas where manufacturers like to lie about it and it may actually be fake 10-bit which means it uses FRC, which is not real 10-bit and yes then it is the monitors fault. Considering this is a semi-professional monitor it would be lucky if they're truthful for sub 1000$ monitors.

It is just the scaler.

Btw... didn't got that Asus back. Got money.

You should have taken HP Omen 32. It has the same exact panel also.

 

[RoutedScripter]

Just got an email from tftcentral, they confirmed PB328Q uses the same M320DVN01.0. panel as BL3200PT - which in spec sheets says it's suppose to be true 10-bit without FRC.

However you think a 8-bit + FRC monitor is suppose to take in 10-bit input as it if were true 10-bit ?

That could be tricky, ofcourse this is.