ASUS TAICHI 21 OWNERS WE NEED TO UNITE. ASUS has abandoned us with a poorly designed device that is fundamentally incompatible with Windows 8 and I have been told by ASUS they will not support my machine if I update to Windows 8.1 - even though Windows 8.1 is an update and not an upgrade, fixes several bugs in Windows 8 and has Miracast technology so that I can wirelessly project my screen on a TV or Projector.
I believe we should all have the option of abandoning the dual screen and have this machine replaced with a comparable ultrabook.
I have done three system resets, downloaded several new drivers and a bios upgrade and had the machine at the service center for two weeks and the problems continue.
ASUS has discontinued the Taichi 21 and 31. We have been duped.
IF YOU AGREE JOIN ME IN A TWITTER CAMPAIGN TO LET ASUS KNOW WE DEMAND JUSTICE.
Oh sure forget about us Taichi 31 owners
A social media campaign won't help with anything apart from maybe discouraging potential consumers from buying Asus products which may cause sales figures to drop over a quarter (or more likely a year). And even so it would most likely be only a very small drop and by the time anything would be done by Asus, consumers that own a Taichi have probably moved on to a different notebook. Asus won't support us it's pretty simple and besides, even if legal action were taken in the form of a class action lawsuit, that would involve lots of time, effort and money that most people don't have. Also I suspect that a HUGE technology company that Asus is would have pretty damn good lawyers to try and sneak their way out of any charges or damages.
If you think that any sort of campaign will help, just look at the Volkswagen DSG gearbox problems that have plagued VWs fitted with them. HEAPS AND HEAPS of forum threads about the problems and even TV media made articles about it but still VW insist it isn't their fault. Even though they are life-threatening (I know first-hand), VW refuse to take action in refunding, replacing or fixing the problems. Only recently have they done anything and here in Australia at least that took about 2 years (about 6 years after they were first introduced in VWs and problems arose) after I sold mine before they advised to take it in for a 'look-over' to see if there was anything that needed fixing where they would probably say 'oh that's the way it is meant work'. That doesn't cut it for me along with most other owners and past-owners.
Unfortunately consumers can get screwed over by big companies. Sh*t happens :'(
Also as a note I've been really happy with my local Asus repair shop, super quick and informative of everything. My taichi 31 has been in 3 times now. Twice needing motherboard replacements and once for a new AC power pack (and they also fixed the keyboard backlight without me asking which was cool).