Audio Crackling driving me insane!

[CrAsHnBuRnXp]

System specs are to the left. It's happened ever since I got a pair of wireless headphones. The crackling gets really bad sometimes for a few seconds and sounds like interference but then it will go away and back to just normal audio crackling. I dont think I have anything interfering with the headset because it persists even through the sound in wired headphones as well as the audio in my monitor. The only thing I can think of is something with the onboard audio screwing with the sound, but the sound from the Corsair Void headphones should be on it's own audio source? I have even sent them back to amazon to get another pair and same thing.

This persists through a reformat even. I dont have onboard audio drivers installed either. The only thing listed in sound are the Corsair RGB Void headphones and nvidia's high definition audio (with xsplit audio recorder)

Anyone have any ideas what is going on? It's driving me nuts and I cant take it anymore.

 

[Divide Overflow]

Radio interference on the wireless band the headphones use.
Identifying the source is the hard part.

 

[natr0n]

Try enabling spread spectrum in bios.

 

[CrAsHnBuRnXp]

Vrm spread or bclk spread spectrum? They are both on auto. The only option seem to be auto disable or plus with different numbers to choose from

 

[micropage7]

like electrical noise or something?

 

[CrAsHnBuRnXp]

like electrical noise or something?

Quite possibly. I've never heard electrical noise before and new fire sure that's what it is to compare it to what I'm getting currently

 

[AsRock]

Thread made me think of when mobiles used to drive shit crazy, although that was more of a bleeping sound.

Maybe try the headphones on another computer to see if you can see if it's the PC or headphones.

Maybe try re pairing the headphones ?.

 

[ArdWar]

If it also present on other audio channel (wired and HDMI) even when the wireless one is disabled then I guess it's some driver problem.

Does it happens on all or only specific games/programs?
Does it happens on all or only specific volume setting?
Do you enable any sound enhancement (headset's software or windows built-in)?

 

[CrAsHnBuRnXp]

Thread made me think of when mobiles used to drive shit crazy, although that was more of a bleeping sound.

Maybe try the headphones on another computer to see if you can see if it's the PC or headphones.

Maybe try re pairing the headphones ?.

Ill try another pc and see if it does the same thing. Here's to not hoping i guess?

The headphones communicate with a USB dongle provided by corsair so there is nothing to repair unfortunately.

If it also present on other audio channel (wired and HDMI) even when the wireless one is disabled then I guess it's some driver problem.

Does it happens on all or only specific games/programs?
Does it happens on all or only specific volume setting?
Do you enable any sound enhancement (headset's software or windows built-in)?

Happens on all games/programs.
Happens on all volume settings.
No.

 

[Toothless]

Whenever my phone went off next to my rig it would cause interference. Like a text or call or notification that my baby dragon hatched would cause my old headphones to go PSSSSSHHHHHSHSHH

 

[micropage7]

Quite possibly. I've never heard electrical noise before and new fire sure that's what it is to compare it to what I'm getting currently

or interfere from any wireless stuff, have you tried to move any router, wifi away from your pc. if constant noise i guess its from electric.

 

[CrAsHnBuRnXp]

or interfere from any wireless stuff, have you tried to move any router, wifi away from your pc. if constant noise i guess its from electric.

I have tried moving entire rooms actually.

My setup used to be in my bedroom but since I got new furniture, it wouldnt fit in there so I put it in the basement. Away from anything electrical. Modem is upstairs still in my room because that seems to be the only place it can currently go. The only thing I have on my desk is my monitor, computer, NAS, wired keyboard and my wireless G602 logitech mouse. But I dont think that could be causing the issue if I am also getting the crackling sound over my Acer x34.

 

[Aquinus]

Wireless headphones are going to have the DAC built into the headphones themselves which almost eliminates the possibility of it being interference from the computer because the data being sent wirelessly is going to be digital, not analog. If you're hearing crackling or clipping, it's possible that the audio stream is getting resampled and that the device isn't handling it well. I would try 44.8Khz/16-bit, 44.8/24, 48/16, and 48/24 if they're available to see if it makes a difference. I've encountered plenty of quality issues when it comes to resampling so, that could be it.

It's also entirely possible that it's a defect with the headphones themselves.

 

[Jetster]

First plug them into something else to see if it the headphones then

Get a Xonar DGX or DG sound card There cheap and sound amazing

 

[natr0n]

From asus forums
"For all we have audio problems (click a pops) when CPU load is high, try this:
go to BIOS / AI Tweaker / AI Overclock, change XMP to Auto and all options under this to Auto also.

This fix all audio problems for me when high CPU or GPU loads."


Also try a new realtek driver or use the default windows drivers.

 

[CrAsHnBuRnXp]

From asus forums
"For all we have audio problems (click a pops) when CPU load is high, try this:
go to BIOS / AI Tweaker / AI Overclock, change XMP to Auto and all options under this to Auto also.

This fix all audio problems for me when high CPU or GPU loads."


Also try a new realtek driver or use the default windows drivers.

But that wont matter since the Corsair Void RGB headphones have the dac built into them completely bypassing the onboard sound. (which I have disabled in the BIOS)

 

[micropage7]

But that wont matter since the Corsair Void RGB headphones have the dac built into them completely bypassing the onboard sound. (which I have disabled in the BIOS)

wait, i just missed something.
so basically its wired or wireless you got the same symptoms?

 

[natr0n]

But that wont matter since the Corsair Void RGB headphones have the dac built into them completely bypassing the onboard sound. (which I have disabled in the BIOS)

Perhaps the usb 3 drivers need updating causing latency perhaps.

Try the 2.0 ports.

 

[CrAsHnBuRnXp]

wait, i just missed something.
so basically its wired or wireless you got the same symptoms?

Yes

 

[ArdWar]

Yes

Hmm, let us confirm, so both?

Check if any particular thread on your CPU are at a very high utilization when the problem happens.
Check if your CPU are throttled down when the problem happens.
Check if "System Interrupt" is having a particularly high CPU utilization when the problem happens (happened to me a few times).

The XMP stuff above may be related to this if it happens across all output

 

[Aquinus]

Perhaps the usb 3 drivers need updating causing latency perhaps.

Try the 2.0 ports.

Good advice. My Fiio E17K Alpen 2 works on USB 3.0 ports on my Mac laptop but, USB 3.0 does some weird things with it in Linux even though the device doesn't run at 3.0 speeds. I definitely suggest trying to use a USB 2.0 port.

 

[CrAsHnBuRnXp]

From asus forums
"For all we have audio problems (click a pops) when CPU load is high, try this:
go to BIOS / AI Tweaker / AI Overclock, change XMP to Auto and all options under this to Auto also.

This fix all audio problems for me when high CPU or GPU loads."


Also try a new realtek driver or use the default windows drivers.

This may have worked. I will report back a little bit later tonight hopefully after being on my computer for a bit to test it out.

If I were to replace the motherboard with another Asus board, would I still have to worry about the same issue you think?

 

[natr0n]

This may have worked. I will report back a little bit later tonight hopefully after being on my computer for a bit to test it out.

If I were to replace the motherboard with another Asus board, would I still have to worry about the same issue you think?

You possibly could still have issues with another asus board. There no guarantee it will or wont have issues.

 

[CrAsHnBuRnXp]

You possibly could still have issues with another asus board. There no guarantee it will or wont have issues.

Does any other brand of motherboard have this issue too or is it just Asus?

 

[natr0n]

I dont know honestly. I did find this though searching for z170 sound cracking.
https://www.reddit.com/r/technology...suffer_from_a_design/?st=j9d8wmlh&sh=89c8a30b

Are you using the latest bios ?