• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Beer + Computer = Bad Day , Is my Motherboard RMA'able?

Huddo93

New Member
Joined
Oct 13, 2011
Messages
299 (0.13/day)
Likes
57
Location
Perth, WA, Australia
System Name Gaming Rig
Processor i7 2600k @ 4.5GHz
Motherboard Asus Z77 Deluxe-V
Cooling Corsair H100
Memory RipjawsX 8GB @ 2133MHz 11-11-11-30
Video Card(s) EVGA GTX670 SC @ 1300MHz core
Storage OCZ Vertex 4 256GB + 1TB Samsung HDD
Display(s) 23" LG W2343T
Case Corsair 650D
Power Supply Corsiar AX-850
#1
Hi guys,

Something very unfortunate happened to me the other day. One of my mates spilt his beer into the top of my computer and has happened to fry to what I know to be my graphics card (completely) and might be giving some grief to my motherboard.

So I pulled apart the computer, and let it dry for a day for it to dry. Most of the beer hit the GPU and its dead for sure. So I've put in a older GPU (which I know works) and I can hear the computer booting up (Windows Loading Noises) but I cant get any video through any of the PCI lanes using a range of different older GPU's that I have lying around. On top of this the on board video works fine and my computer seems to be 100% functional as I'm using it to post this thread.

So I'm guessing all my PCI lanes have been screwed over in the accident. Is this sort of problem RMA'able or will I just be wasting my time? If this sort of problem isn't covered by RMA I guess ill just bite the bullet and buy another motherboard.

I'm unsure what else could be causing problems to just my graphics card, other than my PSU, which seems to be working for all other components in my system.

Any advice on the RMA / Problem solving for what could be causing my GPU issue would be much appreciated.

Thanks Guys!
 
Joined
Feb 10, 2007
Messages
2,404 (0.60/day)
Likes
472
Location
Oulu, Finland
System Name Enslaver :)
Processor Intel i5 3570K Ivy Bridge, 4GHz no voltage increase OC
Motherboard ASRock Z77 Extreme4
Cooling CPU: Noctua NH-D14, Case: mix of different fans
Memory 24GB DDR3 1866MHz- mix Samsung green 1600MHZ OC + Kingston Fury 1866MHz stock
Video Card(s) ASUS GTX 1080 A8G Strix + disbled Intel HD4000
Storage 500GB Samsung Evo 850 SSD, internal WD Red 4TB for storage
Display(s) LG 55SJ810V 4K IPS TV, HDR
Case Corsair 800D
Audio Device(s) Over HDMI
Power Supply Quite new Corsair RM850x
Mouse ROG Gladius
Keyboard QPAD MX-50 mechanical
Software Windows 10 Pro x64
#2
If you RMA and tell them how it happens I am 100% sure they would refuse RMA. If the mobo looks normal and you tell them it simply quit working RMA is possible.

Do you or our beer spilling friend have home insurance?
 
Joined
Apr 2, 2011
Messages
2,443 (0.97/day)
Likes
1,868
#3
1) Do not mention beer in the RMA!

But beyond that, I have two questions.
Do the other PCI-e slots still work?
Have you cleaned the motherboard fully, with something like isopropyl alcohol?

The first question determines if the chip bridging the PCI-e x16 slots has been fried. If this is the case, then an RMA is in order. Just make sure to clean!
The second part is to make sure no gunk is connecting leads in the connector. Bridged traces are a definite problem. From what I've heard (hmmh...vegemite...hmhmm) "good" Australian beer can be chewy, which may be leaving residue.
 

Huddo93

New Member
Joined
Oct 13, 2011
Messages
299 (0.13/day)
Likes
57
Location
Perth, WA, Australia
System Name Gaming Rig
Processor i7 2600k @ 4.5GHz
Motherboard Asus Z77 Deluxe-V
Cooling Corsair H100
Memory RipjawsX 8GB @ 2133MHz 11-11-11-30
Video Card(s) EVGA GTX670 SC @ 1300MHz core
Storage OCZ Vertex 4 256GB + 1TB Samsung HDD
Display(s) 23" LG W2343T
Case Corsair 650D
Power Supply Corsiar AX-850
#4
I've cleaned the motherboard with Methylated Spirits in the places where the beer had been spilt. Ill give the motherboard another good inspection to see if I missed anything.

And it seems non of the PCIe lanes, Not even the PCIe x1 which I use for a wireless card works.

So it seems a RMA will be in order. Has anyone had any experience with asRock and there RMA process?
 
Joined
Sep 4, 2009
Messages
967 (0.31/day)
Likes
221
System Name El Superbeasto V1.2
Processor Intel i5-2500k @ 5.0 ghz
Motherboard MSI Z77A-GD55
Cooling XSPC Raystorm CPU + 2 RX360 radiator + xspc Razor R9-290 w/ backplate
Memory 16gb G.skill Sniper 1866 ddr3 (9-9-9-24)
Video Card(s) XFX R9 290 w/ XSPC Razor full cover block and backplate
Storage Hyper-X 120gb-OS, WD Caviar black 2TB-Steam, Plextor M5S 256gb - MMOs+RTS games
Display(s) Samsung 23" 120hz 3d LCD w/ 3d glasses, using 'lightboost' trick
Case NZXT H630 white watercooling case
Audio Device(s) Soundblaster ZX + Sennheiser HD 598
Power Supply XFX Pro 850 XXX semi-modular
Software Windows 10 Pro (Had some mystery error on Win7 and decided to go W10)
#5
Try to use some isorprpyl or other alcohol and a toothbrush and clean the contacts inside the pcie slots.
Good luck.
 
Joined
Feb 10, 2007
Messages
2,404 (0.60/day)
Likes
472
Location
Oulu, Finland
System Name Enslaver :)
Processor Intel i5 3570K Ivy Bridge, 4GHz no voltage increase OC
Motherboard ASRock Z77 Extreme4
Cooling CPU: Noctua NH-D14, Case: mix of different fans
Memory 24GB DDR3 1866MHz- mix Samsung green 1600MHZ OC + Kingston Fury 1866MHz stock
Video Card(s) ASUS GTX 1080 A8G Strix + disbled Intel HD4000
Storage 500GB Samsung Evo 850 SSD, internal WD Red 4TB for storage
Display(s) LG 55SJ810V 4K IPS TV, HDR
Case Corsair 800D
Audio Device(s) Over HDMI
Power Supply Quite new Corsair RM850x
Mouse ROG Gladius
Keyboard QPAD MX-50 mechanical
Software Windows 10 Pro x64
#6
Before you RMA make sure no beer residue is visible. If you or your friend had home insurance you could get money for both mobo and gpu.
 
Joined
Apr 2, 2011
Messages
2,443 (0.97/day)
Likes
1,868
#7
I've cleaned the motherboard with Methylated Spirits in the places where the beer had been spilt. Ill give the motherboard another good inspection to see if I missed anything.

And it seems non of the PCIe lanes, Not even the PCIe x1 which I use for a wireless card works.

So it seems a RMA will be in order. Has anyone had any experience with asRock and there RMA process?
He he he.

In the US it was...interesting. I spoke with an AsRock representative, and got an RMA number in about 2 days. 3 days to ship to Asrock. 5 days for them to inspect it. Finally, 5 mores days to ship it. 2 weeks and a day from starting the process before I got my replacement. Mind you, my failure was a RAM slot, that wasn't my fault.

They might offer cross shipping, but they'll put a hold on your credit card for the value of the board, until they get their board back.

Despite all this, it was less painful than a Gigabyte RMA. Just sayin'...
 
Joined
Feb 5, 2006
Messages
26 (0.01/day)
Likes
2
System Name Teh Plyply Machine
Processor FX 8150 @ 4737
Motherboard Gigabyte 970A-UD3
Cooling Antec Khuler 920
Memory 16 gigs crapp7 ram
Video Card(s) Nvidia GTX 560 V2. Fermi core
Storage Hitachi 1.5TB
Display(s) 2 Acer LCD's, 1 24", 1 19"
Case Diablotek Epic
Audio Device(s) mobo sound
Power Supply PCP&C silencer 750
#8
Here's a novel idea, why not have your "mate" pay for the damages he did and quit trying to stroke a Asrock?
 
Joined
Apr 2, 2011
Messages
2,443 (0.97/day)
Likes
1,868
#9
Here's a novel idea, why not have your "mate" pay for the damages he did and quit trying to stroke a Asrock?
Here's a more novel idea. An RMA can be used for more than just "free" repair. If you read the RMA terms they suggest that non-manufacturing damages can be repaired should they be found. The consumer will be responsible for the cost of these repairs.

So you were obviously thinking that we want to abuse the system, but it isn't the case. Perhaps before you jump to conclusions you can adequately determine the situation?
 

Yo_Wattup

New Member
Joined
Jan 26, 2012
Messages
789 (0.36/day)
Likes
199
Location
Brisbane, Australia
System Name Desktop/Gamer/Digital Audio Wokstation ||| HTPC
Processor 2500k @ 4.65ghz ||| AMD A8 @ 3.6ghz
Motherboard ASUS P8Z68-V Pro
Cooling Noctua NH-D14 with single Blue Antec Tri-Cool 120mm ||| Stock
Memory 16GB G.Skill Ripjaws X 1600 @1900mhz 8-9-9-24 ||| 8GB G.Skill 1600 CL9
Video Card(s) 2x HIS HD6950 2GB Crossfire, 6970 clocks ||| HD6550D
Storage 120GB Intel 320 series SSD + 2TB storage ||| 1TB Seagate
Display(s) 32" Sony Bravia LCD 1080p ||| 50" Hitachi Plasma 1080p
Case Raidmax Raptor modded to 7 fans ||| A compact HP Case
Audio Device(s) Firewire audio interface + two 9" studio monitors, 450 REAL watts ||| onboard
Power Supply Corsair TX 750W ||| generic 400W
Software Win 7 Ultimate + Win 8 consumer preview||| Win 7 Pro
Benchmark Scores Never drops below 60fps Battlefield 3 everything on max, fov 90. :D
#10
Accidents happen, plywood. If it were me Id make a working computer out of the motherboard (so onboard video) and some random crappy parts and sell it to some noob on eBay... keep everything else. You might make 400$ which is enough for a mobo, but it depends what spare parts you have.
 
Joined
Nov 13, 2009
Messages
24 (0.01/day)
Likes
2
Location
Copenhagen, Denmark
System Name Silent-Storm
Processor i7-3770K
Motherboard ASRock Z77 Extreme6
Cooling 9x 120mm for GPU+CPU
Memory Micron D9... Crucial Ballistix 8GB @ 1866 8-8-8-27
Video Card(s) Gigabyte GTX580 SOC
Storage Force 3 120GB, WD AV25, 500GB 2.5"
Display(s) 24" BenQ
Case Corsair Graphite 600T
Audio Device(s) ASUS Xonar Essence STX (ordered, not arrived)
Power Supply Corsair AX1200
Software Lots
Benchmark Scores Does not matter.
#11
Home insurance should handle it.
 

Huddo93

New Member
Joined
Oct 13, 2011
Messages
299 (0.13/day)
Likes
57
Location
Perth, WA, Australia
System Name Gaming Rig
Processor i7 2600k @ 4.5GHz
Motherboard Asus Z77 Deluxe-V
Cooling Corsair H100
Memory RipjawsX 8GB @ 2133MHz 11-11-11-30
Video Card(s) EVGA GTX670 SC @ 1300MHz core
Storage OCZ Vertex 4 256GB + 1TB Samsung HDD
Display(s) 23" LG W2343T
Case Corsair 650D
Power Supply Corsiar AX-850
#12
Here's a more novel idea. An RMA can be used for more than just "free" repair. If you read the RMA terms they suggest that non-manufacturing damages can be repaired should they be found. The consumer will be responsible for the cost of these repairs.

So you were obviously thinking that we want to abuse the system, but it isn't the case. Perhaps before you jump to conclusions you can adequately determine the situation?
Correct, even if it was a repair and some cost was implied. It would still be less than having to fork out for a completely new motherboard.

Home insurance should handle it.
unfortunately no :(

Here's a novel idea, why not have your "mate" pay for the damages he did and quit trying to stroke a Asrock?
My mate (who happens to be a good a very good friend thank you very much) will take any charges that are implied in the accident, but just because he will pay doesn't mean I want to have it cost anymore than it should.

Accidents happen, plywood. If it were me Id make a working computer out of the motherboard (so onboard video) and some random crappy parts and sell it to some noob on eBay... keep everything else. You might make 400$ which is enough for a mobo, but it depends what spare parts you have.
Unfortunately I dont have enough spare parts for a make shift sandy bridge build :(

Also,

I did look into asRock's RMA process, it seems the only way is via America. Considering I live in Australia that is quiet a burden.

Considering just replacing the motherboard with a Z77 Extreme 6 $200 or Possibly a ASUS Z77 Deluxe $300

Going to send a few emails to asRock to find out more before I decide to make any purchases though.

Thanks for all the feedback so far! has been very helpful
 
Joined
Apr 2, 2011
Messages
2,443 (0.97/day)
Likes
1,868
#13
I did look into asRock's RMA process, it seems the only way is via America. Considering I live in Australia that is quiet a burden.

Considering just replacing the motherboard with a Z77 Extreme 6 $200 or Possibly a ASUS Z77 Deluxe $300

Going to send a few emails to asRock to find out more before I decide to make any purchases though.

Thanks for all the feedback so far! has been very helpful
stephanie@asrockamerica.com

This is the person who I talked to. While speed isn't exactly her thing, she always sends a decent response. Expect about 2~4 hours, on average, before you get a response.

Best of luck. I've still got the second extreme 3 gen 3 board (my RMA) from them, and it performs very well.
 

Huddo93

New Member
Joined
Oct 13, 2011
Messages
299 (0.13/day)
Likes
57
Location
Perth, WA, Australia
System Name Gaming Rig
Processor i7 2600k @ 4.5GHz
Motherboard Asus Z77 Deluxe-V
Cooling Corsair H100
Memory RipjawsX 8GB @ 2133MHz 11-11-11-30
Video Card(s) EVGA GTX670 SC @ 1300MHz core
Storage OCZ Vertex 4 256GB + 1TB Samsung HDD
Display(s) 23" LG W2343T
Case Corsair 650D
Power Supply Corsiar AX-850
#14
stephanie@asrockamerica.com

This is the person who I talked to. While speed isn't exactly her thing, she always sends a decent response. Expect about 2~4 hours, on average, before you get a response.

Best of luck. I've still got the second extreme 3 gen 3 board (my RMA) from them, and it performs very well.
Thanks, ill let you know how it goes once I get a response.
 
Joined
Oct 10, 2011
Messages
208 (0.09/day)
Likes
35
Location
Kilmarnock Scotland
System Name White Phantom
Processor i5 2500K @ 4.4ghz = 1.360-1.368 vcore
Motherboard asrock p67 pro (not pro3)
Cooling prolimatech megahalem with 2x nocuta in push pull (thanks to the 54thvoid) ;) , stock phantom fans
Memory 8gb pny optima ddr3 1333mhz cas 9... oc'd to 1600mhz 1.56v's
Video Card(s) asus 560ti 1gb TOP bf3 edition (stock 900mhz oc)
Storage primary seagate 7200rpm 80 gig, secondary maxtor 250gig ,external maxtor 750 gig
Display(s) samsung syncmaster p2450 via DVI @1080p 60hz
Case White and blue NZXT Phantom (carbon fibred sides/door)
Audio Device(s) onboard , philips AMBX pro speakers 80watts rms
Power Supply corsair TX 650 watt
Software windows 7 ultimate 64bit service pack 1 64bit
Benchmark Scores world record for most amount of times machine has pissed me off ....
#15
Has anyone had any experience with asRock and there RMA process?
i have had a brief encounter, basically i had to gmail some dude who took ages to reply, then eventually when i told him im from scotland gave me another european dude to gmail.after trying to explain the problem numerous times they agreed to allow rma, HOWEVER, i had to pay the postage and packaging to and from their facility not knowing if they even would repair the board. This was around £60-£70 for me both ways shipping
 
Joined
Oct 7, 2006
Messages
1,335 (0.32/day)
Likes
90
Processor e8200 3.93mhz@1.264v
Motherboard P5E3 Pro
Cooling Scythe Infinity
Memory 4gb of G.Skill Ripjaw 6-7-7-18@1404 and 1.62v
Video Card(s) HIS 5770 v2 940/1275mhz stock volts
Storage 1TB Hitachi
Display(s) Acer 22" Widescreen LCD
Case Blue Cooler Master Centurion
Audio Device(s) Onboard audio :(, and Klipsch 5.1 Pro Media's
Power Supply 650 Watt BFG
Software Vista 64 Ultimate
#16
Sugar is the big enemy in this case.
 
Joined
Dec 6, 2005
Messages
10,102 (2.27/day)
Likes
3,986
Location
Manchester, NH
System Name Working on it ;)
Processor I7-4790K
Motherboard MSI Z97 U3 Plus
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE AORUS 1070 Ti 2040/2400 (GPU/MEM OC)
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x2Tb WD Black
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440)
Case Rosewill Challenger
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750 (love it)
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10 upgraded from Win 7 Pro
#17
Older motherboards, ISA like 386 and 486 could be put through a dishwasher quite reliably. They must not make them like they used to with ROHS and shit. I'm sure the BIOS is probably more touchy as well.
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
24,547 (5.49/day)
Likes
10,737
Location
Indiana, USA
Processor Intel Core i7 8700K@4.8GHz(Quick and dirty)
Motherboard AsRock Z370 Taichi
Cooling Corsair H110i GTX
Memory 32GB Corsair DDR4-3000
Video Card(s) PNY XLR8 GTX1060 6GB
Storage 480GB Crucial MX200 + 2TB Seagate Solid State Hybrid Drive with 128GB OCZ Synapse SSD Cache
Display(s) QNIX QX2710 1440p@120Hz
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply Corsair HX850
Software Windows 10 Pro x64
#18
You can still do that with modern boards. But the beer spilling while the computer was on could have fried the PCI-e switches on the board.
 

Easy Rhino

Linux Advocate
Joined
Nov 13, 2006
Messages
14,422 (3.50/day)
Likes
4,278
System Name VHOST01 | Desktop
Processor i7 980x | i5 7500 Kaby Lake
Motherboard Gigabyte x58 Extreme | AsRock MicroATX Z170M Exteme4
Cooling Prolimatech Megahelams | Stock
Memory 6x4 GB @ 1333 | 2x 8G Gskill Aegis DDR4 2400
Video Card(s) Nvidia GT 210 | Nvidia GTX 970 FTW+
Storage 4x2 TB Enterprise RAID5 |Corsair mForce nvme 250G
Display(s) N/A | Dell 27" 1440p 8bit GSYNC
Case Lian Li ATX Mid Tower | Corsair Carbide 400C
Audio Device(s) NA | On Board
Power Supply SeaSonic 500W Gold | Seasonic SSR-650GD Flagship Prime Series 650W Gold
Mouse N/A | Logitech G900 Chaos Spectrum
Keyboard N/A | Posiden Z RGB Cherry MX Brown
Software Centos 7 | Windows 10
#19
i dont think it is honest to try and rma the parts that were ruined by your friend. either your friend should help you buy replacement parts or you should replace them on your own. rma isnt for accidents like that and if everyone did it then rmaing would not exist.
 
Joined
Jun 18, 2010
Messages
1,553 (0.55/day)
Likes
656
Processor Intel i7 970 // Intel i7 2600K // Intel X5677 // Intel 950,930
Motherboard Asus Rampage III Formula // Asus P8P67 Deluxe // MSI Big Bang XPower // EVGA 758
Cooling Zalman CNPS9900MaxB // Zalman CNPS11X // Intel E75476 // Intel E75476
Memory GSkill 2133 12GB // Corsair V 2400 32GB // GSkill 2133 12GB // Corsair Dom 1600 12GB
Video Card(s) ASUS GTX1080 // MSI GTX1070 Quick Silver// EVGA SC GTX780 // EVGA ACX GTX770
Storage PlextorM5P, Samsung 830, 840P, 840E// Samsung 840P // Crucial M500 // Crucial M500
Display(s) HP w2207h
Case CoolerMaster Stacker 830se // Lian Li PC-9F // Lian Li PC-9F // In-Win server case IW-PP689
Audio Device(s) onboard
Power Supply Seasonic X 850w Gold// OCZ ZX850w // EVGA 850w G2 // PC Power & Cooling 910w
Mouse Logitech G9
Keyboard Dell
Software W10Pro /W10Pro /W10Pro /W10Pro
#20

fullinfusion

Vanguard Beta Tester
Joined
Jan 11, 2008
Messages
9,677 (2.62/day)
Likes
3,459
Processor I7-7700K
Motherboard Asus Z270 Maximus IX Code
Cooling Custom water plus another cooler
Memory Corsair Vengeance LED Red 4x8GB 32GB 3200MHz kit
Video Card(s) 2 x MSI RX Vega 56 and a single MSI RX Vega 64 in test rig
Storage 960 EVO/960 Pro M.2 nvme 250/1TB, Samsumg 850 evo 256/ WD 1TB blue
Display(s) Nexius 32" freesync 2 HDR
Case Corsair Obsidion 650D/ cardboard box
Audio Device(s) Onboard
Power Supply EVGA Supernova G2 1300W
Mouse Mionix Naos 7000
Keyboard G15
Software Windows 10 Home
#21
Pull the battery off the mobo and get the board to the sink. Run warm water over the entire board and use a small fine brush and clean the board. Make sure you have a few gallons of distilled water to rinse the board down and let it dry.

I've done it myself a number of times with out a problem :D
 
Joined
Jun 18, 2010
Messages
1,553 (0.55/day)
Likes
656
Processor Intel i7 970 // Intel i7 2600K // Intel X5677 // Intel 950,930
Motherboard Asus Rampage III Formula // Asus P8P67 Deluxe // MSI Big Bang XPower // EVGA 758
Cooling Zalman CNPS9900MaxB // Zalman CNPS11X // Intel E75476 // Intel E75476
Memory GSkill 2133 12GB // Corsair V 2400 32GB // GSkill 2133 12GB // Corsair Dom 1600 12GB
Video Card(s) ASUS GTX1080 // MSI GTX1070 Quick Silver// EVGA SC GTX780 // EVGA ACX GTX770
Storage PlextorM5P, Samsung 830, 840P, 840E// Samsung 840P // Crucial M500 // Crucial M500
Display(s) HP w2207h
Case CoolerMaster Stacker 830se // Lian Li PC-9F // Lian Li PC-9F // In-Win server case IW-PP689
Audio Device(s) onboard
Power Supply Seasonic X 850w Gold// OCZ ZX850w // EVGA 850w G2 // PC Power & Cooling 910w
Mouse Logitech G9
Keyboard Dell
Software W10Pro /W10Pro /W10Pro /W10Pro
#22

theonedub

habe fidem
Joined
Apr 30, 2009
Messages
7,912 (2.46/day)
Likes
5,126
Location
Northern CA, USA
System Name Erakith || Asus UX305FA
Processor i7 3770k @ 4.2ghz 1.068v || Intel Core M 5Y10 @ 800mhz
Motherboard Gigabyte Z77X-UP4 TH || ASUS OE
Cooling EK Supremacy, D5 w/ EK Top, 2X EK-CoolStream XTX 360 & Photon 270 Res || !PASSIVE!
Memory 16GB Samsung 'Wonder' RAM || 8GB LPDDR3 1600
Video Card(s) EVGA 780Ti Classified HydroCopper || Intel HD Graphics 5300
Storage 256gb Corsair Performance Pro, 2TB Caviar Green, 2TB Samsung F4 || Toshiba 256GB SSD
Display(s) DELL Ultrasharp U2715H 27" || 13.3" 1080P IPS
Case CaseLabs Merlin SM8 || Aluminum Unibody
Power Supply NZXT Hale-90-1000-M
Mouse Logitech M705 Marathon
Keyboard Corsair Strafe RGB w/ Cherry MX Silent
Software Windows 10 Pro x64 || WIndows 10 Home x64
Benchmark Scores WCG & F@H Only
#23
Here's a more novel idea. An RMA can be used for more than just "free" repair. If you read the RMA terms they suggest that non-manufacturing damages can be repaired should they be found. The consumer will be responsible for the cost of these repairs.

So you were obviously thinking that we want to abuse the system, but it isn't the case. Perhaps before you jump to conclusions you can adequately determine the situation?
1) Do not mention beer in the RMA!
If the two of you were really suggesting paying for non-manufacturing damages then there would be no reason to not tell them about the beer. By refusing to tell them that and suggesting to clean the board of any physical evidence it sure looks as if you are trying to pull one over on Asrock. It would be one hell of a coincidence that the board's failure was independent of the beer being poured in it.
 
Joined
Feb 10, 2007
Messages
2,404 (0.60/day)
Likes
472
Location
Oulu, Finland
System Name Enslaver :)
Processor Intel i5 3570K Ivy Bridge, 4GHz no voltage increase OC
Motherboard ASRock Z77 Extreme4
Cooling CPU: Noctua NH-D14, Case: mix of different fans
Memory 24GB DDR3 1866MHz- mix Samsung green 1600MHZ OC + Kingston Fury 1866MHz stock
Video Card(s) ASUS GTX 1080 A8G Strix + disbled Intel HD4000
Storage 500GB Samsung Evo 850 SSD, internal WD Red 4TB for storage
Display(s) LG 55SJ810V 4K IPS TV, HDR
Case Corsair 800D
Audio Device(s) Over HDMI
Power Supply Quite new Corsair RM850x
Mouse ROG Gladius
Keyboard QPAD MX-50 mechanical
Software Windows 10 Pro x64
#24
Pull the battery off the mobo and get the board to the sink. Run warm water over the entire board and use a small fine brush and clean the board. Make sure you have a few gallons of distilled water to rinse the board down and let it dry.

I've done it myself a number of times with out a problem :D
Destilled water can be gotten from a gas station - battery water..
 

fullinfusion

Vanguard Beta Tester
Joined
Jan 11, 2008
Messages
9,677 (2.62/day)
Likes
3,459
Processor I7-7700K
Motherboard Asus Z270 Maximus IX Code
Cooling Custom water plus another cooler
Memory Corsair Vengeance LED Red 4x8GB 32GB 3200MHz kit
Video Card(s) 2 x MSI RX Vega 56 and a single MSI RX Vega 64 in test rig
Storage 960 EVO/960 Pro M.2 nvme 250/1TB, Samsumg 850 evo 256/ WD 1TB blue
Display(s) Nexius 32" freesync 2 HDR
Case Corsair Obsidion 650D/ cardboard box
Audio Device(s) Onboard
Power Supply EVGA Supernova G2 1300W
Mouse Mionix Naos 7000
Keyboard G15
Software Windows 10 Home
#25