Hi all, Please bear with me as I'm not very computer literate lol! My daughters laptop (old dell c400) just went to a blue screen when starting up! Anyway,was told to re-load windows disc. However there's no cd drive or floppy drive! Found an old external floppy drive but don't have windows on floppy! Also ran diognostics and it passed everything until it came to DST SHORT STATUS TEST,then came up failed! Any suggestions or is it a brick?