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Blue Screened during test


New Member
Feb 24, 2019
1 (0.00/day)
I have an MSI GP73, and recently it started crashing a lot. It would freeze up the screen, all keys and buttons will be locked, the audio will be normal for 5-30 seconds then it'll start looping, I have to do a hardware shut down to get it back working.
I asked on Reddit and someone told me to try out Memtest64 for faulty memory. Then on the second test, my laptop blue screened and the error code was VIDEO_MEMORY_MANAGEMENT_iNTERNAL.

I don't know what to do so I decided to ask here.
if you can help, I'd really appreciate it thanks.


The Exiled Airman
Jul 2, 2007
40,803 (6.55/day)
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
How is the ambient temperature the laptop is operating in?

How hot us the laptop getting?

Attempt a gpu driver removal.

Even remove the igp driver

Use DDU twice in windows once in safemode.

Install fresh chipset driver too

Reinstall igp driver and fresh gpu driver. Restart between each instance.

Sounds like gpu memory is going bad.

These thinner laptops today are prone to failures.

Utilize this tool



New Member
May 5, 2019
6 (0.00/day)
I was having the exact same issue on a Matebook X Pro 2018. I ran DDU to remove the Intel Graphics drivers. Then Windows update reinstalled them and the issue went away.

Intresting thing in my case: the version I had BEFORE running DDU was Both PC Manager (Huawei's thing) and Windows Update claimed it was the "latest". After DDU for some reason Windows Update installed, so there was in fact a NEWER version available and that seems to fix the issue...