Bluescreen error after recovering factory settings

[neoreif]

Well, within last few days no blue screen yet but een i hadnt used that much which will slow my laptop and show bluescren too.

and i've one hardrive in laptop which came while i bought and i had created 4 partitions in it including c and excluding recovery partition.

i've not moved paging file yet as i worry about speed problem mentioned on that link.

Good day Bro! Nice to know that you are not having those BSOD's! Hope you finally found the solution! Good going then!

 

[freebird_9924]

Got bluescreen again after a long..
i was doing multiple work, watching movie, installing windows update and microsoft office 2010..i think it wasn't due to older problem..may be d/t microsoft office 2010 install..


can u debug this time why bluescreen appeared? attached dump file..
Thanks a lot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 82884AB9
BCP3: A77D3698
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

 

[neoreif]

Good day freebird! Just wanna ask if your still using Bitdefender? The minidump file you sent points to bdselfpr.sys as the culprit of your BSOD....

 

[phanbuey]

1. uninstall f*cking bit defender. As a fellow HP laptop owner, they load up their laptops with a WHOLE LOTTA GARBAGE. Kill it, you don't need it.

2.buy new ram for it. Newegg is the bomb or I can mail you a 2gb stick for cheap. new ram might be key though.

 

[neoreif]

1. uninstall f*cking bit defender. As a fellow HP laptop owner, they load up their laptops with a WHOLE LOTTA GARBAGE. Kill it, you don't need it.

2.buy new ram for it. Newegg is the bomb or I can mail you a 2gb stick for cheap. new ram might be key though.

I may go with your suggestion Bro! Seems like the guys at Bitdefender Tech Support are unable to acquire a solution for this problem. This problem seems to persist in their IS 2010 version. Here's a link to their own forum and you will see many unhappy customers:

http://forum.bitdefender.com/index.php?showtopic=16701&st=0

 

[freebird_9924]

1. uninstall f*cking bit defender. As a fellow HP laptop owner, they load up their laptops with a WHOLE LOTTA GARBAGE. Kill it, you don't need it.

2.buy new ram for it. Newegg is the bomb or I can mail you a 2gb stick for cheap. new ram might be key though.

1. Ok. But regarding garbage, wht to do? as if i'll format it, i'll loose original OS.

2. y ram? already 2.5gb ram and tested in memtest and result is pass.

 

[phanbuey]

1. Ok. But regarding garbage, wht to do? as if i'll format it, i'll loose original OS.

2. y ram? already 2.5gb ram and tested in memtest and result is pass.

well #2 was for good measure... many kernel page errors are memory related, but not always.

regarding the garbage, just remove it via add/remove programs in the control panel.

if you REALLY want to remove it, download and run an application called ccleaner (crap cleaner) and it will delete the obsolete registry keys and log files that they undoubtedly left behind.

 

[freebird_9924]

well #2 was for good measure... many kernel page errors are memory related, but not always.

regarding the garbage, just remove it via add/remove programs in the control panel.

if you REALLY want to remove it, download and run an application called ccleaner (crap cleaner) and it will delete the obsolete registry keys and log files that they undoubtedly left behind.

i've tune up utilities installed. still i need ccleaner? or tune up utilities will work?

 

[neoreif]

i've tune up utilities installed. still i need ccleaner? or tune up utilities will work?

I have them both installed in my PC and I use them both to clean up unwanted files and unneeded files! better to have them both in my opinion.

and by the way, heres a screenshot of the minidump file you posted:

 

[freebird_9924]

I have them both installed in my PC and I use them both to clean up unwanted files and unneeded files! better to have them both in my opinion.

and by the way, heres a screenshot of the minidump file you posted:

Thanks.I'll try.

Can u tell me how to debug files? any software? tell me so i wont have to disturb u guys everytime to debug file.

 

[neoreif]

Thanks.I'll try.

Can u tell me how to debug files? any software? tell me so i wont have to disturb u guys everytime to debug file.

No problem bro! Here is what I use to view dump files: BlueScreenView.exe

Just click on the advance options below the file tab on your menu and browse to your mini dump file to see what causes your BSOD. If it were up to me, I'd uninstall BD bro. Looks to me like this is the main reason your having the BSOD's! have you checked the site link for the Bitdefender forum? Those people have similar problems like you do and looks like it is being caused by bugs on BDIS 2010's programming! But thats just me though! Hoope you finally solve it!