• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Brand new ssd dead from newegg... what do I do?

johnspack

Here For Good!
Joined
Oct 6, 2007
Messages
5,535 (1.18/day)
Location
Nelson B.C. Canada
System Name Blacknet
Processor E5-1680v2 Xeon
Motherboard Asus P9X79 Pro
Cooling Noctua NH-D14/7case fans
Memory 32gb Gskill 1866 Cas9
Video Card(s) EVGA FTW GTX 980 Ti ACX 2.0+
Storage Toshiba 3TB, x300 Toshiba 5TB, 2x EVO 850 250GB, 2x EVO 860 500GB, LG 14x Blu-Ray Rewriter
Display(s) 24" LG 24GL600F 144HZ, 23" Asus VZ239H IPS
Case Antec 1200
Audio Device(s) Asus Xonar MKII+ AKG Q701 Studio Monitors
Power Supply XFX XTR 750 Gold
Mouse Logitech G900 Chaos Spectrum
Keyboard Ducky One 2 RGB
Software Kubuntu 20.04
Benchmark Scores It's linux baby!
I've never dealt with this before. Got 2 860 evos 500gbs, one is great for my buddy... mine is toast. Can't format it, can't see from windows or linux. My only chance at a dam 500gb ssd.
I have the packaging.. so I'll need 10 bucks in canada post boxing to send it back, and probably 30 bucks shipping. I really want to just throw it out the window at this point.
Seems to be an issue with older chipsets. Anyone need a 500gb evo 860 for cheap? Nevermind it works as a flash drive at much slower speeds in my drive dock.
Anyone with x79 or old chipsets, dont bother with even ssd 860 evos, will not work right. 850s are okay.
 
Last edited:
Joined
Jun 24, 2015
Messages
1,827 (0.98/day)
Location
Western Canada
System Name Ol' Beastie R3.5
Processor R7 3700X
Motherboard B550M TUF Wifi (0805)
Cooling Dark Rock Pro 4
Memory 32GB Trident Z RGB [3733] (16-19-19-37) (DJR)
Video Card(s) RTX 2060 Super FE (UV 0.950V)
Storage 2.75TB of SSDs
Display(s) GW2765HT
Case TJ08T-E, NF-A14 iPPC-2000 + SW3 120mm
Audio Device(s) DT 770 80Ω [FiiO E10K], Blue Snowball + DS7200B
Power Supply Seasonic SSR-550PX [Cablemod SE]
Mouse Endgame XM1
Keyboard various customs
Software Windows 10 2004
Newegg is pretty far away for us in BC. Have you contacted Samsung to see what they say? My experiences with them are pretty positive, except for the time I wanted support for my 850 EVO with a partly broken physical power connector (still works) and they couldn't help me because I was in the UK and it was bought in Canada. But that shouldn't be an issue for you.

I don't see why it shouldn't work. It's a SATA3 drive, not much different from the 850 EVO. Are you sure the board isn't just getting towards the end of its life?
 

Toothless

Tech, Games, and TPU!
Supporter
Joined
Mar 26, 2014
Messages
6,286 (2.71/day)
Location
Washington, USA
System Name Veraltet
Processor 3700x
Motherboard AsRock Taichi Ultimate x470
Cooling NH-D15 Chromax
Memory G.Skill 2x16GB 3200mhz
Video Card(s) MSI GTX1080 Ti Gaming X
Storage 2 NVMEs + 5 HDDs
Display(s) LG 34UB88-P + 2x AOC 2425W
Case Cosmos 1000
Audio Device(s) SteelSeries Arctis 5
Power Supply Rosewill Fortress 750w
Mouse Logitech G602
Keyboard G.Skill KM780 RGB (Brown switches)
Software Windows 10 Professional
Benchmark Scores Brrrrrrr
Test in other machines. If it doesn't work contact NewEgg for RMA. If that doesn't work contact Samsung. It's simple.
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
20,743 (4.27/day)
Location
London,UK
System Name Codename: Icarus Mk.V
Processor Intel 8600k@4.8Ghz
Motherboard Asus ROG Strixx Z370-F
Cooling CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro|5xML140 Pro}
Memory 16 Corsair Vengeance White LED DDR4 3200Mhz {2x8GB}
Video Card(s) Gigabyte 1080Ti Gaming OC|Accelero Xtreme IV
Storage Samsung 970Evo 512GB SSD (Boot)|WD Blue 1TB SSD|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White)
Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Corsair AX760
Mouse Logitech G900/G502
Keyboard Duckyshine Dead LED(s) III
Software Windows 10 Pro
Benchmark Scores (ノಠ益ಠ)ノ彡┻━┻
My experiences with them are pretty positive, except for the time I wanted support for my 850 EVO with a partly broken physical power connector (still works) and they couldn't help me because I was in the UK and it was bought in Canada. But that shouldn't be an issue for you.
Unfortunately warranty differs depending on what part of the world youre from. Your SSD was allocated to a particular region and taking out of region means youre out of that warranty zone.
Id be pissed too but they are basically following their procedures. Had you bought it in CA, Been in CA and tried to warranty it then got refused, that would be an entirely different matter.

Thats just how things work sadly. I dont work for them so i dont know what sort of hoops they would need to jump through to warranty your SSD for you thats out of zone. it probably wouldnt even accept it for RMA when they input the serial number into their system because that SSD is 'locked' to a different region.


One of the many reasons why im so cautious about buying stuff from hong kong. Back in the day when PC stuff was much cheaper. I could buy £600's worth of graphics card but if it goes wrong then there's not a lot i can do apart from maybe send it to a relative in hong kong and have they deal with the RMA process for me and i already know they wont do it because they are very busy people.

Its just not worth the hassle.
 
Joined
Mar 8, 2018
Messages
227 (0.26/day)
Location
USA
System Name Dell T3500
Processor Xeon X5687
Motherboard Dell - 9KPNV
Cooling Dell U016F
Memory 12gb ECC 1333
Video Card(s) MSI rx480 gaming X
Storage 1tb WD blue
Case Dell T3500
Test in other machines. If it doesn't work contact NewEgg for RMA. If that doesn't work contact Samsung. It's simple.
^^ that. And I highly doubt it's age of your chipset. Typing this with #1 system in my signature, and that is a x58 based.
 

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
26,147 (6.06/day)
Location
IA, USA
System Name BY-2015
Processor Intel Core i7-6700K (4 x 4.00 GHz) w/ HT and Turbo on
Motherboard MSI Z170A GAMING M7
Cooling Scythe Kotetsu
Memory 2 x Kingston HyperX DDR4-2133 8 GiB
Video Card(s) Sapphire Radeon RX 5500 XT Pulse 8 GiB
Storage Crucial MX300 275 GB, Seagate Exos X12 TB 7200 RPM
Display(s) Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay
Audio Device(s) Realtek ALC1150, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse SteelSeries Sensei RAW
Keyboard Tesoro Excalibur
Software Windows 10 Pro 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
DOA new products should be returned to the retailer for refund or replacement. If you contact support and tell them that return shipping is excessive, they may purchase a return shipping label for you to use (which they can get discounts for) or tell you to keep it and send you a new one.

I've seen pretty high failure rates for Samsung SSDs including one that would cause an entire system to hang when connected.
 
Joined
Jul 5, 2013
Messages
10,003 (3.87/day)
System Name GPD-Q9
Processor Rockchip RK-3288 1.8ghz quad core
Motherboard GPD Q9_V6_150528
Cooling Passive
Memory 2GB DDR3
Video Card(s) Mali T764
Storage 16GB Samsung NAND
Display(s) IPS 1024x600
DOA new products should be returned to the retailer for refund or replacement. If you contact support and tell them that return shipping is excessive, they may purchase a return shipping label for you to use (which they can get discounts for) or tell you to keep it and send you a new one.
This. Most retail establishments have reasonable return policies and are willing to be flexible if you explain your situation.
 

rtwjunkie

PC Gaming Enthusiast
Supporter
Joined
Jul 25, 2008
Messages
13,089 (2.98/day)
Location
Louisiana -Laissez les bons temps rouler!
System Name Bayou Phantom
Processor Core i7-8700k 4.4Ghz @ 1.18v
Motherboard ASRock Z390 Phantom Gaming 6
Cooling All air: 2x140mm Fractal exhaust; 3x 140mm Cougar Intake; Enermax T40F Black CPU cooler
Memory 2x 16GB Mushkin Redline DDR-4 3200
Video Card(s) MSI GTX 1080Ti Gaming X
Storage 1x 500 MX500 SSD; 1x 2TB WD Black; 2x 4TB WD Black; 1x400GB VelRptr; 1x 3TB WD Blue storage (eSATA)
Display(s) HP 27q 27" IPS @ 2560 x 1440
Case Fractal Design Define R4 Black w/Titanium front -windowed
Audio Device(s) Soundblaster Z
Power Supply Seasonic X-850
Mouse Coolermaster Sentinel III (large palm grip!)
Keyboard Logitech G610 Orion mechanical (Cherry Brown switches)
Software Windows 10 Pro 64-bit (Start10 & Fences 3.0 installed)
I've never dealt with this before. Got 2 860 evos 500gbs, one is great for my buddy... mine is toast. Can't format it, can't see from windows or linux. My only chance at a dam 500gb ssd.
I have the packaging.. so I'll need 10 bucks in canada post boxing to send it back, and probably 30 bucks shipping. I really want to just throw it out the window at this point.
Seems to be an issue with older chipsets. Anyone need a 500gb evo 860 for cheap? Nevermind it works as a flash drive at much slower speeds in my drive dock.
Anyone with x79 or old chipsets, dont bother with even ssd 860 evos, will not work right. 850s are okay.
Have you not gone to My Orders and identified yours, and then clicked the refund or replace buttons? They will then, after a few stepes generate an RMA label which goes to your email. I believe also a copy is placed on your MY Orders screen in Newegg too.
 
Joined
Oct 30, 2008
Messages
1,740 (0.41/day)
Processor 5930K
Motherboard MSI X99 SLI
Cooling WATER
Memory 16GB DDR4 2132
Video Card(s) EVGAY 1080 nilla
Storage SEVERAL SSD"S
Display(s) Catleap/Yamakasi 2560X1440
Case D Frame MINI drilled out
Audio Device(s) onboard
Power Supply Corsair TX750
Mouse DEATH ADDER
Keyboard Razer Black Widow Tournament
Software W10HB
Benchmark Scores PhIlLyChEeSeStEaK
I have an 870 EVO on a PCI-E slot adapter working fine with an Asus X79 Deluxe, I think i had to disconnect all other drive's and enable something in the bios for it to "See" it.
 
Joined
Oct 21, 2005
Messages
5,948 (1.10/day)
Location
USA
System Name Small ATX Desktop
Processor Intel i5 8600K
Motherboard Asrock Z370 Taichi
Cooling Phanteks PH-TC14PE CPU HSF, Arctic MonoPlus VGA HSF
Memory G-Skill TridentZ 2X8GB F4-3200C14D-16GTZ
Video Card(s) Zotac 1060 6GB Mini ZT-P10600A-10L
Storage Samsung 970 Pro 512GB NVMe, Phison E12 NVMe 1TB, 1xWD4005FZBX, 2xWD10EZEX
Display(s) Dell S3220DGF 32" 2560x1440 165Hz
Case Lian Li PC A05NB
Audio Device(s) Audiotechnica ATH M50X, Antlion Mod Mic 4, SYBA SD-CM-UAUD
Power Supply Seasonic SS-660XP2 660 Watt Platinum
Mouse Zowie EC2A Mouse on Corsair MM600
Keyboard Filco Majestouch II Ninja TKL
Software Win 10 LTSC 1809
I have an 870 EVO on a PCI-E slot adapter working fine with an Asus X79 Deluxe, I think i had to disconnect all other drive's and enable something in the bios for it to "See" it.
Keep in mind some PCI-E to SATA adapters will run at SATA II speeds.
 
Joined
Oct 18, 2013
Messages
2,064 (0.83/day)
Location
If'n I tellz ya, den I gotzta, well, you know....
System Name The Big RED One
Processor i9-9900k, oc'd to 5.2 ghz
Motherboard Asus ROG Maximus Hero Wifi Z390
Cooling Corsair H115i pro AIO 280mm push/pull, 11x Corsair 140mm ML RGB Fans (top, sides, rear)
Memory 32GB Corsair Vengence RBG pro DDR4-3200 (4x 8GB) in XMP2
Video Card(s) MSI Seahawk 1070 w/15% o/c
Storage 2x WD Black SN750 1TB m.2 + 4TB Crucial SSD + WD 8TB external
Display(s) 2x Samsung 43" LCD's @4k-1440p
Case Thermaltake TT900 Supertower
Audio Device(s) Built-in
Power Supply EVGA G2 SuperNova 850W Modular
Mouse Logitech MX Master 2
Keyboard Logitech G613 mechanical wireless
Software Windows 10 pro 64 bit, with all the unnecessary background shiite turned OFF !
Benchmark Scores Quicker than flies on a dung pile
Unfortunately warranty differs depending on what part of the world youre from. Your SSD was allocated to a particular region and taking out of region means youre out of that warranty zone.
Id be pissed too but they are basically following their procedures. Had you bought it in CA, Been in CA and tried to warranty it then got refused, that would be an entirely different matter.

Thats just how things work sadly. I dont work for them so i dont know what sort of hoops they would need to jump through to warranty your SSD for you thats out of zone. it probably wouldnt even accept it for RMA when they input the serial number into their system because that SSD is 'locked' to a different region
Since when are ssd's, or any other pc parts, except maybe for GPU's and disk burners, locked to specific regions of the world ???

Granted you may have to contact cust. svc. in the country where you bought it, but that should be the extent of what you need to do to get an RMA...

Call the vendor and Sammy...be polite but firm, but insist on getting an RMA or warranty replacement, like, yesterday....
 

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
20,743 (4.27/day)
Location
London,UK
System Name Codename: Icarus Mk.V
Processor Intel 8600k@4.8Ghz
Motherboard Asus ROG Strixx Z370-F
Cooling CPU: BeQuiet! Dark Rock Pro 4 {1xCorsair ML120 Pro|5xML140 Pro}
Memory 16 Corsair Vengeance White LED DDR4 3200Mhz {2x8GB}
Video Card(s) Gigabyte 1080Ti Gaming OC|Accelero Xtreme IV
Storage Samsung 970Evo 512GB SSD (Boot)|WD Blue 1TB SSD|2x 3TB Toshiba DT01ACA300
Display(s) Asus PB278Q 27"
Case Corsair 760T (White)
Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Corsair AX760
Mouse Logitech G900/G502
Keyboard Duckyshine Dead LED(s) III
Software Windows 10 Pro
Benchmark Scores (ノಠ益ಠ)ノ彡┻━┻
Since when are ssd's, or any other pc parts, except maybe for GPU's and disk burners, locked to specific regions of the world ???

Granted you may have to contact cust. svc. in the country where you bought it, but that should be the extent of what you need to do to get an RMA...

Call the vendor and Sammy...be polite but firm, but insist on getting an RMA or warranty replacement, like, yesterday....
When they advertise warranties from EU or USA/NA/SA that are different from each other. Its been this way for the longest time. They do it with hard drives too and Amazon has been one of the worst propagators of this behaviour. On and off they will procure stock that was designated for other countries and sell them 'out of zone'. Your three year manufacturers warranty becomes a one year shop/retail warranty.

Being 'polite but firm' wont get you anywhere if they really cant do anything for you because the serial number on the product is registered to a different country. Sometimes this can be circumvented because the manufacturer allows you to send the defective unit directly to them for RMA but at the same time there are a lot of manufacturers that wont do that and ask you to return to the store you bought the card from and have them initiate the RMA process because they are an authorised partner/distributor etc etc etc.

Dont get mad at them for trying to shirk responsibility when its written in small print on their warranty policy.

Getting mad at them is like getting mad at your vet for not being able to bring your dead cat or dog back to life. No amount of kicking and screaming is going to help. You either jump through the hoops of maybe enlisting the help of a friend or family member who might live in the warranty region to help or you move on and get a new product. Swallow that cost and no longer buy their products.


Its mainly put in place to stop people buying all the stock from cheaper countries and selling it overseas where it costs more. For instance if you can buy a phone in India for $100 but then the same phone costs $300 in the USA or richer countries then the manufacturer has to find a way to lock the phones to a certain region to prevent them from being sold overseas because if something should go wrong. they wont be covered by the warranty. Some people might care, some people wont but it doesnt matter as the manufacturer has to protect their brand. Stupid people are always going to complain about manufacturers no warrantying a product they bought pre-owned off ebay.
 
Joined
Apr 18, 2019
Messages
260 (0.55/day)
Location
USA - Western Massachusetts
System Name Daily Driver(gaming, browsing, light web dev.)
Processor Ryzen 7 3800X
Motherboard Gigabyte X570 Aurus Pro Wifi
Cooling Corsair H60 w/Nidec GentleTyphoon
Memory 16GB(2x8) G.Skill FlareX DDR4-3200C14
Video Card(s) Sapphire Vega 64
Storage Samsung 970 EVO+ 1TB (Boot/OS) | Samsung 860 EVO 1TB (Games) | 2 x WD Spinners 1TB/500GB(BU)
Display(s) 2 X AOC Q3279VWFD8 - 10bit IPS 1440p @ 75hz FreeSync over DP
Case Corsair Graphite 600T w/mesh side
Audio Device(s) Logitech Z625 2.1 | cheapo gaming headset when mic is needed
Power Supply Corsair HX850i
Mouse Logitech G602
Keyboard Corsair K70 Lux - Blue on Black
Software Windows 10 Pro x64
Benchmark Scores Not really a benchmark guy...
I've seen pretty high failure rates for Samsung SSDs including one that would cause an entire system to hang when connected.
Wow, what has happened? I haven't really dealt with high volumes of drives in a few years so maybe I'm a bit out of touch. I've personally never seen a single Samsung SSD of any flavor go bad. In my own machines, clients machines, you name it. Over the years, I think I've installed at least fifty 830 series, hundreds of the 840 series and maybe thirty 850 and 860 series combined. Only one 960 and no 970 series drives. I never had a DOA and like I said no other failures. You expect a few lemons when you do a few hundred drive installs, the odds are against you.
 

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
26,147 (6.06/day)
Location
IA, USA
System Name BY-2015
Processor Intel Core i7-6700K (4 x 4.00 GHz) w/ HT and Turbo on
Motherboard MSI Z170A GAMING M7
Cooling Scythe Kotetsu
Memory 2 x Kingston HyperX DDR4-2133 8 GiB
Video Card(s) Sapphire Radeon RX 5500 XT Pulse 8 GiB
Storage Crucial MX300 275 GB, Seagate Exos X12 TB 7200 RPM
Display(s) Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay
Audio Device(s) Realtek ALC1150, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse SteelSeries Sensei RAW
Keyboard Tesoro Excalibur
Software Windows 10 Pro 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
It wasn't a DOA in that case, it went cannibalistic a few months after install.
 
Joined
Apr 18, 2019
Messages
260 (0.55/day)
Location
USA - Western Massachusetts
System Name Daily Driver(gaming, browsing, light web dev.)
Processor Ryzen 7 3800X
Motherboard Gigabyte X570 Aurus Pro Wifi
Cooling Corsair H60 w/Nidec GentleTyphoon
Memory 16GB(2x8) G.Skill FlareX DDR4-3200C14
Video Card(s) Sapphire Vega 64
Storage Samsung 970 EVO+ 1TB (Boot/OS) | Samsung 860 EVO 1TB (Games) | 2 x WD Spinners 1TB/500GB(BU)
Display(s) 2 X AOC Q3279VWFD8 - 10bit IPS 1440p @ 75hz FreeSync over DP
Case Corsair Graphite 600T w/mesh side
Audio Device(s) Logitech Z625 2.1 | cheapo gaming headset when mic is needed
Power Supply Corsair HX850i
Mouse Logitech G602
Keyboard Corsair K70 Lux - Blue on Black
Software Windows 10 Pro x64
Benchmark Scores Not really a benchmark guy...
It wasn't a DOA in that case, it went cannibalistic a few months after install.
Oh, I was thinking about grabbing a 970 EVO Plus for my upgrade. I didn't want to get more Samsung drives if they where suddenly having quality issues.
 

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
26,147 (6.06/day)
Location
IA, USA
System Name BY-2015
Processor Intel Core i7-6700K (4 x 4.00 GHz) w/ HT and Turbo on
Motherboard MSI Z170A GAMING M7
Cooling Scythe Kotetsu
Memory 2 x Kingston HyperX DDR4-2133 8 GiB
Video Card(s) Sapphire Radeon RX 5500 XT Pulse 8 GiB
Storage Crucial MX300 275 GB, Seagate Exos X12 TB 7200 RPM
Display(s) Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay
Audio Device(s) Realtek ALC1150, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse SteelSeries Sensei RAW
Keyboard Tesoro Excalibur
Software Windows 10 Pro 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
This was years ago, I think an 850 EVO.
 
Joined
Jul 20, 2013
Messages
236 (0.09/day)
System Name Coffee Lake S
Processor i9-9900K
Motherboard MSI MEG Z390 ACE
Cooling Corsair H115i Platinum RGB
Memory Corsair Dominator Platinum RGB 32GB (2x16GB) DDR4 3466 C16
Video Card(s) EVGA RTX 2080 Ti XC2 Ultra
Storage Samsung 970 Pro M.2 512GB - Samsung 860 EVO 1TB SSD - WD Black 2TB HDD
Display(s) Dell P2715Q 27" 3840x2160 IPS @ 60Hz
Case Fractal Design Define R6
Power Supply Seasonic 860 watt Platinum
Mouse SteelSeries Rival 600
Keyboard Corsair K70 RGB MK.2
Software Windows 10 Pro 64 bit
I have an 870 EVO on a PCI-E slot adapter working fine with an Asus X79 Deluxe, I think i had to disconnect all other drive's and enable something in the bios for it to "See" it.
Check Samsung Magician software and I'll bet it shows it's running at x2 speeds.

For OP: I would contact NewEgg and explain your dilemma. They might help you out. Its worth a try at least.
 

johnspack

Here For Good!
Joined
Oct 6, 2007
Messages
5,535 (1.18/day)
Location
Nelson B.C. Canada
System Name Blacknet
Processor E5-1680v2 Xeon
Motherboard Asus P9X79 Pro
Cooling Noctua NH-D14/7case fans
Memory 32gb Gskill 1866 Cas9
Video Card(s) EVGA FTW GTX 980 Ti ACX 2.0+
Storage Toshiba 3TB, x300 Toshiba 5TB, 2x EVO 850 250GB, 2x EVO 860 500GB, LG 14x Blu-Ray Rewriter
Display(s) 24" LG 24GL600F 144HZ, 23" Asus VZ239H IPS
Case Antec 1200
Audio Device(s) Asus Xonar MKII+ AKG Q701 Studio Monitors
Power Supply XFX XTR 750 Gold
Mouse Logitech G900 Chaos Spectrum
Keyboard Ducky One 2 RGB
Software Kubuntu 20.04
Benchmark Scores It's linux baby!
I screamed at it a bunch. Worked. Some weird stuff happened while installing to it, no partition but files... I don't know. Used linux to repartition it and format it, then I was able to
install to it no problem. Even experienced computer users get thrown a curve ball from time to time. Arg.
 
Joined
Jul 25, 2006
Messages
7,155 (1.40/day)
Location
Nebraska, USA
System Name Brightworks Systems BWS-6 E-IV
Processor Intel Core i5-6600 @ 3.9GHz
Motherboard Gigabyte GA-Z170-HD3 Rev 1.0
Cooling Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF
Memory 16GB (2 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s) EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s) Samsung S24E650BW LED x 2
Case Fractal Design Define R4
Power Supply EVGA Supernova 550W G2 Gold
Mouse Microsoft Wireless 5000
Keyboard Microsoft Wireless Comfort 5050
Software W10 Pro 64-bit
When they advertise warranties from EU or USA/NA/SA that are different from each other. Its been this way for the longest time.
No, you are confusing warranty laws with products.

SSDs are NOT region specific (like DVD and Blue-Ray drives, and some PSUs might be). Regardless, the OP said absolutely nothing about buying this SSD in one part of the world and trying to return it in another part. It seems to me he bought it Canada and he's still in Canada. So I fail to see why this region issue was even brought up. It is just causing unnecessary confusion.

I buy lots of stuff from Newegg (US) and it is my experience it is very easy to return defective products to them. I don't know if Newegg Canada is different, I suspect not, but here, you do have to pay return shipping but they pay shipping for the replacement, or give a full refund. HOWEVER - if they test the product and it tests NTF (no trouble found), they may charge you a restocking fee.

Also, there is return policy that limits your time to return it to them. It is typically 30 days when you can return it to Newegg. If you wait longer than the specified number of days, you may have to deal with the manufacturer instead.
 
Top