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BSOD for Geforce 8400gs

Moopuppy

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#26
I'm pretty sure it's an Intel Chipset and Dell told me that this computer is PCIe 2.0 Compliant
 

OneMoar

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#28
try resenting the card > install the latest drivers for everything motherboard,sound,networking,
and then reinstall the graphics drivers, if that does not work then send the card back for replacement
 

Moopuppy

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#29
Alright, I will try the new beta driver it's the only one I havent yet. and resetting the card. Though I have the latest drivers for everything else.
 

Moopuppy

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#30
As for the replacement I've sent it back already once thinking it was broken.. same problem. perhaps my pcie slot is burnt out?
 

OneMoar

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#31
is your pc's clock set correctly ?
pcie slots DO break but one thats never been used should be ok ... try cleaning it
 

OneMoar

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#32
stupid question I should NOT need to ask but is SP2 installed make sure EVERYTHING on the pc is updated to the latest version
 

Moopuppy

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#33
Yep very first thing I checked time/date and windows updates. plus went to dell website for further updates. Thought I'm guessing if my PCIe slot went out it wouldnt even let me use the monitor on the card without the drivers installed
 

OneMoar

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#34
Yep very first thing I checked time/date and windows updates. plus went to dell website for further updates. Thought I'm guessing if my PCIe slot went out it wouldnt even let me use the monitor on the card without the drivers installed
if the PCiE slot was damaged odd's are you would not have any video
 

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#35
Well the problem only arises WHEN the Nvidia drivers are actually on, I can use the card as a standard VGA device.. wouldn't that be software related then?
 

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#36
Well the problem only arises WHEN the Nvidia drivers are actually on, I can use the card as a standard VGA device.. wouldn't that be software related then?
without the drivers the card falls back to lower clocks and a bunch of the internal stuff is disabled this insure that should some part of the gpu core or gpu ram be damaged it will still display a picture and allow you to boot
but the only way to be sure would be a format and clean reinstall since we can't work on you're machine and debug the problem our selves
 

Moopuppy

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#37
If the BSOD dump file doesn't list any problems doesn't that point to hardware though? I dont have anyway to get a vista install disc, so anything I can do without wiping the system would be preffered.

A little more information I got from "WhoCrashed"
On Wed 4/25/2012 4:47:08 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini042412-09.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x7C046)
Bugcheck code: 0x116 (0xFFFFFFFF87A37510, 0xFFFFFFFF8DF28AD6, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
Google query: dxgkrnl.sys Microsoft Corporation VIDEO_TDR_ERROR
 
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#38
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#39
Hi

Looks like this has PCI Express 1.0A on either G31 or G33 chipset

http://support.dell.com/support/edoc....htm#wp1052310

atb (all the best)

Law-II
I've just read the service manual for the Insperon 530 series. They all have a PCIe 16x and the smaller PCIe 1x slots. There is no physical way it can be in the incorrect slot as these motherboards only have 1 slot it can go in. The revision of the slot 1.0a 1.1 2.0 should have no impact, as all cards are supposed to be interchangeable across revisions both forward and backwards compatible. This may cause a problem But it's something i would test after a format and after you have tested the card in another machine. If this does turn out to be the problem contact EVGA and tell them. They should replace your card to a model that can be supported since the box will state Pcie 1.0a compatibility.

I'm still thinking it's software related and a full format will clean it up. If your struggling to get closure find someone you know with a PC, take the card over and test the card. I bet the card runs 100%.

That means it is something incorrect with either your hardware, or software. Since software is the easiest thing to replace in most cases it's the first thing to get put back to stock. In your case the software was never stock to begin with due to dell and there love of messing with windows installs. I'm still in favour of the full format to default windows settings and working from there.

The other option is to ask about at college/work/friends and see if someone has an old graphics card kicking about that you can borrow to test your machine with. If you have already found someone to test your graphics card in their machine, chances are they will have to take out, and you can test that card in your machine. Killing 2 birds with one stone.



EDIT.

Law you may be onto something.

from the 8 series wiki.

Compatibility issue with PCI-E 1.0a

Shortly after the release, an incompatibility issue with older PCI Express 1.0a motherboards was unmasked. When using the PCI Express 2.0 compliant 8800 GT or 8800 GTS 512 in some motherboards with PCI Express 1.0a slots, the card would not produce any display image, but the computer would often boot (with the fan on the video card spinning at a constant 100%). The incompatibility has been confirmed on motherboards with VIA PT880Pro/Ultra[15], Intel 925[16] and Intel 5000P[17] PCI-E 1.0a chipsets.

Some graphics cards had a workaround, which was to re-flash the graphics card's BIOS with an older GEN1 BIOS. However this effectively made it into a PCI Express 1.0 card, not being able to utilize the PCIE 2.0 functions. This could be considered a non-issue however since the card itself could not even utilize the full capacity of the regular PCIE 1.0 slots, there was no noticeable performance reduction. Also flashing of the video card BIOS voided the warranties of most video card manufacturers (if not all) thus making it a less-than-optimum way of getting the card to work properly. A workaround to this is to flash the BIOS of the motherboard to the latest version, which depending on the manufacturer of the motherboard, may contain a fix. In relation to this compatibility issue, the high numbers of cards reported as DOA (as much as 13-15%) were believed to be inaccurate. When it was revealed that the G92 8800 GT and 8800 GTS 512 MB were going to be designed with PCI Express 2.0 connections, NVIDIA claimed that all cards would have full backwards-compatibility, but failed to mention that this was only true for PCI Express 1.1 motherboards. The source for the BIOS-flash did not come from NVIDIA or any of their partners, but rather ASRock, a mainboard producer, who mentioned the fix in one of their motherboard FAQs. ASUSTek, sells the 8800 GT with their sticker, posted a newer version of their 8800 GT BIOS on their website, but did not mention that it fixed this issue. EVGA also posted a new bios to fix this issue.
 
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OneMoar

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#40
some of the geforce 8 cards require pcie 1.1 Signaling to work correctly hence breaking backwards compatibly rare for such issues to have any effect but sometimes it simply does not work
 

Moopuppy

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#41
Ahhh, well I just decided I'll get a different one. A Lenovo Ideacentre became available to me if I trade away this Dell. i figured that's a better deal considering the Ideacentre is double the processor speed and could support higher upgrades :p. Thank you all so much for trying to help me
 

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#42
Ahhh, well I just decided I'll get a different one. A Lenovo Ideacentre became available to me if I trade away this Dell. i figured that's a better deal considering the Ideacentre is double the processor speed and could support higher upgrades :p. Thank you all so much for trying to help me
smart move, the 8400gs was a lowly card, pretty much what you get for a MX series...
 

OneMoar

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#43
GS stands for "Generally SHIT"