I currently can't uninstall the program 'Symantec Endpoint Protection' from my computer. I tried using Add/Remove Programs, but towards the end of configuring the program it stopped. When I looked on the task manager, it showed that no CPU was being used. (The only CPU usage was for the task manager itself.) After about an hour of this I decided that I should just cancel the uninstall. When I tried, no CPU was used in the process, so I decided to force quit it. (Which I'm just starting to realize was a mistake.) After this I went online and looked up how to uninstall manually. (The article I found was: http://www.symantec.com/business/support/index?page=content&id=TECH102261) When I got to step 2, I stopped when I couldn't stop the symantec endpoint protection service. Attempting to stop the service gives the error message: Could not stop the Symantec Endpoint Protection service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion. My computer is running Windows XP Service Pack 3, and has 3.00 GHz CPU and 2.99 GHz, 3.50 GB's of RAM. I'm not sure how to find the version number of Symantec, my closest estimate would be 11.105 or 11.005. I know it was only a little over version 11. If you need more information, please tell me where to find it and I'll post it. Thank you in advance for your help.