• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

cant get new gfx card to work

NAVI_Z

New Member
Joined
Aug 7, 2010
Messages
253 (0.05/day)
System Name Gamer Rig
Processor AMD Phenom II X4 965 BE
Motherboard ASUS M4A78T-E
Cooling Corsair H-50 cpu cooler.Kingston Hyper X ram cooler
Memory Corsair Dominator DDR3 1600
Video Card(s) XFX HD 5870 XXX Edition
Storage WD Velociraptor 300gig ; SAmsung Spinpoint 250gig
Display(s) Samsung SyncMaster 2494 24 inch full 1080p
Case NZXT TEMPEST AIRFLOW KING
Audio Device(s) none
Power Supply Kingwin 800w modular
Software Win 7 Ultimate 64 bit
it may just be the board i had a 3870x2 that would work in every thing but mine but another 3870x2 worked fine it may just be the card conflicting with the board

this is the second 5770 i tried. my kids have pc's running 5770's. i tried both of them and they didn't work either.
 
Joined
Jul 19, 2006
Messages
43,587 (6.72/day)
Processor AMD Ryzen 7 7800X3D
Motherboard ASUS TUF x670e
Cooling EK AIO 360. Phantek T30 fans.
Memory 32GB G.Skill 6000Mhz
Video Card(s) Asus RTX 4090
Storage WD m.2
Display(s) LG C2 Evo OLED 42"
Case Lian Li PC 011 Dynamic Evo
Audio Device(s) Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply FSP Hydro Ti PRO 1000W
Mouse Razer Basilisk V3 Pro
Keyboard Tester84
Software Windows 11
Must be a defective card then. :(
 

95Viper

Super Moderator
Staff member
Joined
Oct 12, 2008
Messages
12,670 (2.24/day)
Grasping at straws here...:confused:
Check the power output on the connector to the card with a meter?
You do have a good connection of the power connectors 4 pin atx12 connection on the motherboard?
 

fullinfusion

Vanguard Beta Tester
Joined
Jan 11, 2008
Messages
9,909 (1.67/day)
Grasping at straws here...:confused:
Check the power output on the connector to the card with a meter?
You do have a good connection of the power connectors 4 pin atx12 connection on the motherboard?
im going with Viper on this one... hey for the hell of it can you place your rig beside the wifes computer and feed power from your psu gfx power led and see if it works?

Or like how Viper suggested.... but then again unless its plugged into the gpu and you can check the voltage while your plugged in will be better, so the psu power cable is under load
 

NAVI_Z

New Member
Joined
Aug 7, 2010
Messages
253 (0.05/day)
System Name Gamer Rig
Processor AMD Phenom II X4 965 BE
Motherboard ASUS M4A78T-E
Cooling Corsair H-50 cpu cooler.Kingston Hyper X ram cooler
Memory Corsair Dominator DDR3 1600
Video Card(s) XFX HD 5870 XXX Edition
Storage WD Velociraptor 300gig ; SAmsung Spinpoint 250gig
Display(s) Samsung SyncMaster 2494 24 inch full 1080p
Case NZXT TEMPEST AIRFLOW KING
Audio Device(s) none
Power Supply Kingwin 800w modular
Software Win 7 Ultimate 64 bit
i believe the psu's pcie rails work cause i had that psu in my old rig powering a 4870 which ofcourse took two pcie connectors. rite now i have the side panel off the tower and when i power it on, the fan on the board spins.so its getting juice.i noticed that when i remove the card and run the pc wihtout it, the pc'c hdd l.e.d. light blinks on and the pc starts to post and loads windows ok.whith the card in, the hdd l.e.d. doesn't blink or turn on at all.it can only mean that the mobo doesn't post with the card in,but it does with the card out.its gotta be an update to the bios or chipset or something else, but every time i try to update the bios or anything from HP's support page,an error page pops up and says the pc doesn't meet the minimum system requirements.i even tried checking the asus support web site to see if i can update there but i cant find the model of motherboard the pc has. the model no. is:Asus P5LP-LE. In the HP site its: Leonite2-GL8E. Neither of which show up in the Asus support page.Its a socket 775.http://h10025.www1.hp.com/ewfrf/wc/...ry&lc=en&dlc=en&cc=us&product=3633809&lang=en

i know if i could somehow update the bios or even maybe the chipset i could get it to work.is there a way to download the update and install it manually without doing it through the support web page?
 

fullinfusion

Vanguard Beta Tester
Joined
Jan 11, 2008
Messages
9,909 (1.67/day)
i believe the psu's pcie rails work cause i had that psu in my old rig powering a 4870 which ofcourse took two pcie connectors. rite now i have the side panel off the tower and when i power it on, the fan on the board spins.so its getting juice.i noticed that when i remove the card and run the pc wihtout it, the pc'c hdd l.e.d. light blinks on and the pc starts to post and loads windows ok.whith the card in, the hdd l.e.d. doesn't blink or turn on at all.it can only mean that the mobo doesn't post with the card in,but it does with the card out.its gotta be an update to the bios or chipset or something else, but every time i try to update the bios or anything from HP's support page,an error page pops up and says the pc doesn't meet the minimum system requirements.i even tried checking the asus support web site to see if i can update there but i cant find the model of motherboard the pc has. the model no. is:Asus P5LP-LE. In the HP site its: Leonite2-GL8E. Neither of which show up in the Asus support page.Its a socket 775.http://h10025.www1.hp.com/ewfrf/wc/...ry&lc=en&dlc=en&cc=us&product=3633809&lang=en

i know if i could somehow update the bios or even maybe the chipset i could get it to work.is there a way to download the update and install it manually without doing it through the support web page?
Space the post out man lol, its hard reading when its so close together.

Just Google your wifes model # and bios update... go from there, that's where I found a bunch of downloads. It was the HP site for sure, just look to the left of the screen and follow the links...

Id look now but im in the middle of TPU and a new 5970 flash and bench marking for a few hours. :D

you have disabled on board video in the bios im hoping?
 

NAVI_Z

New Member
Joined
Aug 7, 2010
Messages
253 (0.05/day)
System Name Gamer Rig
Processor AMD Phenom II X4 965 BE
Motherboard ASUS M4A78T-E
Cooling Corsair H-50 cpu cooler.Kingston Hyper X ram cooler
Memory Corsair Dominator DDR3 1600
Video Card(s) XFX HD 5870 XXX Edition
Storage WD Velociraptor 300gig ; SAmsung Spinpoint 250gig
Display(s) Samsung SyncMaster 2494 24 inch full 1080p
Case NZXT TEMPEST AIRFLOW KING
Audio Device(s) none
Power Supply Kingwin 800w modular
Software Win 7 Ultimate 64 bit
yeah. onboard video is disabled in the bios.i enabled video output to pci-e.sorry for the way

i've been posting.:eek:
 
Joined
Jul 19, 2006
Messages
43,587 (6.72/day)
Processor AMD Ryzen 7 7800X3D
Motherboard ASUS TUF x670e
Cooling EK AIO 360. Phantek T30 fans.
Memory 32GB G.Skill 6000Mhz
Video Card(s) Asus RTX 4090
Storage WD m.2
Display(s) LG C2 Evo OLED 42"
Case Lian Li PC 011 Dynamic Evo
Audio Device(s) Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply FSP Hydro Ti PRO 1000W
Mouse Razer Basilisk V3 Pro
Keyboard Tester84
Software Windows 11
How can it be a defective card if even the kids gpu wont work? but it runs fine in the other 2 or 3 computers he tested it on.

My bad, I had it backwards. I thought the card wouldn't work on any machine. In that case I'm thinking some sort of driver/registry issue. Have you tried using driver sweeper or anything like that?
 

NAVI_Z

New Member
Joined
Aug 7, 2010
Messages
253 (0.05/day)
System Name Gamer Rig
Processor AMD Phenom II X4 965 BE
Motherboard ASUS M4A78T-E
Cooling Corsair H-50 cpu cooler.Kingston Hyper X ram cooler
Memory Corsair Dominator DDR3 1600
Video Card(s) XFX HD 5870 XXX Edition
Storage WD Velociraptor 300gig ; SAmsung Spinpoint 250gig
Display(s) Samsung SyncMaster 2494 24 inch full 1080p
Case NZXT TEMPEST AIRFLOW KING
Audio Device(s) none
Power Supply Kingwin 800w modular
Software Win 7 Ultimate 64 bit
My bad, I had it backwards. I thought the card wouldn't work on any machine. In that case I'm thinking some sort of driver/registry issue. Have you tried using driver sweeper or anything like that?

yes i have. i use revo uninstaller and driver cleaner pro.
 
Joined
Oct 8, 2009
Messages
2,047 (0.39/day)
Location
Republic of Texas
Processor R9 5950x
Motherboard Asus x570 Crosshair VIII Formula
Cooling EK 360mm AIO D-RGB
Memory G.Skill Trident Z Neo 2x16gb (CL16@3800MHz)
Video Card(s) PNY GeForce RTX 3090 24GB
Storage Samsung 970 EVO Plus 1TB NVMe | Intel 660p 2TB NVMe
Display(s) Acer Predator XB323QK 4K 144Hz
Case Corsair 5000D Airflow
Audio Device(s) Objective2 Amp/DAC | GoXLR | AKG K612PRO | Beyerdynamic DT880| Rode Pod Mic
Power Supply Corsair AX 850w
Mouse Razer DeathAdder Elite V2
Keyboard Corsair K95 Platinum RGB "Cherry MX Brown"
VR HMD Oculus Rift
Software Window 11 Pro
the psu as an antec earthwatts 650. it has two pcie rails. i'm only using one on the 5770.

have u tried both rails? like switch it, sometimes it gets loose with age, i know u run both of them b4 but some 4870 u can run it with one rail
 

NAVI_Z

New Member
Joined
Aug 7, 2010
Messages
253 (0.05/day)
System Name Gamer Rig
Processor AMD Phenom II X4 965 BE
Motherboard ASUS M4A78T-E
Cooling Corsair H-50 cpu cooler.Kingston Hyper X ram cooler
Memory Corsair Dominator DDR3 1600
Video Card(s) XFX HD 5870 XXX Edition
Storage WD Velociraptor 300gig ; SAmsung Spinpoint 250gig
Display(s) Samsung SyncMaster 2494 24 inch full 1080p
Case NZXT TEMPEST AIRFLOW KING
Audio Device(s) none
Power Supply Kingwin 800w modular
Software Win 7 Ultimate 64 bit
have u tried both rails? like switch it, sometimes it gets loose with age, i know u run both of them b4 but some 4870 u can run it with one rail

thanx Razer. just tried that. no go. i really think its the onboard chipset from Intel that doesn't like the 5xxx series radeons.
 
Joined
Oct 8, 2009
Messages
2,047 (0.39/day)
Location
Republic of Texas
Processor R9 5950x
Motherboard Asus x570 Crosshair VIII Formula
Cooling EK 360mm AIO D-RGB
Memory G.Skill Trident Z Neo 2x16gb (CL16@3800MHz)
Video Card(s) PNY GeForce RTX 3090 24GB
Storage Samsung 970 EVO Plus 1TB NVMe | Intel 660p 2TB NVMe
Display(s) Acer Predator XB323QK 4K 144Hz
Case Corsair 5000D Airflow
Audio Device(s) Objective2 Amp/DAC | GoXLR | AKG K612PRO | Beyerdynamic DT880| Rode Pod Mic
Power Supply Corsair AX 850w
Mouse Razer DeathAdder Elite V2
Keyboard Corsair K95 Platinum RGB "Cherry MX Brown"
VR HMD Oculus Rift
Software Window 11 Pro
thanx Razer. just tried that. no go. i really think its the onboard chipset from Intel that doesn't like the 5xxx series radeons.

ouch sorry bud :ohwell::cry:
 

NAVI_Z

New Member
Joined
Aug 7, 2010
Messages
253 (0.05/day)
System Name Gamer Rig
Processor AMD Phenom II X4 965 BE
Motherboard ASUS M4A78T-E
Cooling Corsair H-50 cpu cooler.Kingston Hyper X ram cooler
Memory Corsair Dominator DDR3 1600
Video Card(s) XFX HD 5870 XXX Edition
Storage WD Velociraptor 300gig ; SAmsung Spinpoint 250gig
Display(s) Samsung SyncMaster 2494 24 inch full 1080p
Case NZXT TEMPEST AIRFLOW KING
Audio Device(s) none
Power Supply Kingwin 800w modular
Software Win 7 Ultimate 64 bit
Top