Can't Install Adrenaline software/drivers

toname · Oct 28, 2020

I can't install graphics software/drivers. My PC keeps crashing in the middle of the driver install. Then I'll have to do a system restore to get my PC running again. So right now I'm running the windows 10 basic graphics driver.
System Specs:
CPU: Ryzen 7 3700X
Memory: GSkill 32GB
Mobo: ASRock B550M-HDV
M.2 Drive: ADATA NVMe 512 GB Swordfish
Screen shot of my Graphis card.

This all happened after I experienced a power fluctuation at home. Now my graphics card NAME appears as a "Basic Display Adapter" . So basicly the OS is NOT seeing my Graphics card as what it really is? has anyone come across this situation? I'm coming to the conclusion that my Graphics card is toast. BTW i'm using the PC with this issue to post this message. This is also an ALL NEW INSTALL hardware.

Hachi_Roku256563 · Oct 29, 2020

Basic display adapter means there is no driver for the card not a indication that it is dead
try older drivers
try a complete reinstall of windows
that gpuz picture seems to indicate a driver is working try that
gpu is probs not toasst may be faulty from factory

toname · Oct 29, 2020

Isaac` said:
Basic display adapter means there is no driver for the card not a indication that it is dead
try older drivers
try a complete reinstall of windows
that gpuz picture seems to indicate a driver is working try that
gpu is probs not toasst may be faulty from factory

Tried re-installing OS several times already. Same results... when I try to install graphics drivers half way thru installation. Screen will go BLACK and system will reboot into diagnostics mode. From here I would need to do a system restore in order to get my PC running again with generic graphics drivers.

Zyll Goliat · Oct 29, 2020

Try first to use DDU that will wipe all your previous AMD drivers even when you install "fresh" windows 10 it will recognize and install drivers for your GPU and that maybe causing this issue if that do not help then possibly you having some hardware problem/malfunction....GL

Processor	RYZEN 7 3700X
Motherboard	ASROCK B550M-HDV
Cooling	STOCK Prism Cooler
Memory	Ballistix BLS2K8G4D30AESBK 16GB Sport LT 3000 MHz DDR4
Video Card(s)	XFX RX 5500 XT 4GB GDDR6 THICC II Pro
Storage	Crucial 256Gb SSD
Case	Corsair 230T Graphite
Power Supply	ANTEC 850W
Software	Windows 10 Pro

System Name	Chip
Processor	Amd 5600X
Motherboard	MSI B450M Mortar Max
Cooling	Hyper 212
Memory	2x 16g ddr4 3200mz
Video Card(s)	RX 6700
Storage	5.5 tb hd 220 g ssd
Display(s)	Normal moniter
Case	something cheap
VR HMD	Vive

Processor	RYZEN 7 3700X
Motherboard	ASROCK B550M-HDV
Cooling	STOCK Prism Cooler
Memory	Ballistix BLS2K8G4D30AESBK 16GB Sport LT 3000 MHz DDR4
Video Card(s)	XFX RX 5500 XT 4GB GDDR6 THICC II Pro
Storage	Crucial 256Gb SSD
Case	Corsair 230T Graphite
Power Supply	ANTEC 850W
Software	Windows 10 Pro

Processor	Intel I9 7940X
Motherboard	Asus Strix Rog Gaming E X299
Cooling	Xigmatek LOKI SD963 double-Fan
Memory	64Gb DDR4 2666Mhz
Video Card(s)	1)RX 6900XT BIOSTAR 16Gb***2)MATROX M9120LP
Storage	2 x ssd-Kingston 240Gb A400 in RAID 0+ HDD 500Gb +Samsung 128gbSSD +SSD Kinston 480Gb
Display(s)	BenQ 28"EL2870U(4K-HDR) / Acer 24"(1080P) / Eizo 2336W(1080p) / 2x Eizo 19"(1280x1024)
Case	Lian Li
Audio Device(s)	Realtek/Creative T20 Speakers
Power Supply	F S P Hyper S 700W
Mouse	Asus TUF-GAMING M3
Keyboard	Func FUNC-KB-460/Mechanical Keyboard
VR HMD	Oculus Rift DK2
Software	Win 11
Benchmark Scores	Fire Strike=23905,Cinebench R15=3189,Cinebench R20=3791.Passmark=30689,Geekbench4=32885

Can't Install Adrenaline software/drivers

toname

Hachi_Roku256563

toname

Zyll Goliat