• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Computer Keeps Freezing

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
I have been doing system restores and they are no longer helping unfortunately
 

TheMailMan78

Big Member
Joined
Jun 3, 2007
Messages
22,599 (3.66/day)
Location
'Merica. The Great SOUTH!
System Name TheMailbox 5.0 / The Mailbox 4.5
Processor RYZEN 1700X / Intel i7 2600k @ 4.2GHz
Motherboard Fatal1ty X370 Gaming K4 / Gigabyte Z77X-UP5 TH Intel LGA 1155
Cooling MasterLiquid PRO 280 / Scythe Katana 4
Memory ADATA RGB 16GB DDR4 2666 16-16-16-39 / G.SKILL Sniper Series 16GB DDR3 1866: 9-9-9-24
Video Card(s) MSI 1080 "Duke" with 8Gb of RAM. Boost Clock 1847 MHz / ASUS 780ti
Storage 256Gb M4 SSD / 128Gb Agelity 4 SSD , 500Gb WD (7200)
Display(s) LG 29" Class 21:9 UltraWide® IPS LED Monitor 2560 x 1080 / Dell 27"
Case Cooler Master MASTERBOX 5t / Cooler Master 922 HAF
Audio Device(s) Realtek ALC1220 Audio Codec / SupremeFX X-Fi with Bose Companion 2 speakers.
Power Supply Seasonic FOCUS Plus Series SSR-750PX 750W Platinum / SeaSonic X Series X650 Gold
Mouse SteelSeries Sensei (RAW) / Logitech G5
Keyboard Razer BlackWidow / Logitech (Unknown)
Software Windows 10 Pro (64-bit)
Benchmark Scores Benching is for bitches.
Just check the event viewer. It will give you the error and go from there BEFORE you start yanking out parts of your computer.
 
Joined
May 9, 2011
Messages
1,980 (0.42/day)
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Xeon e5-2690 v2 Stock 3.300 GHz stock
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK & Phobya G-Changer 360 V2.0 RAD H2o VGA "AlphaCool M18" Hybrid [pump replaced 18/8/21]
Memory G.Skill TridentX 16Gb 11-12-12-32 2T @ 1866Mhz [locked]
Video Card(s) Zotac GTX 1080ti AMP EXTREME
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Asus TUF Gaming VG32VQR 2560*1440 165Hz VA Panel
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Zelotes T-90
Keyboard K66 Mechanical US Layout
Software Win 10 Pro 64Bit v 20H2 / OS [build 19043.1237] WFEP 120.2212.3530.0
Now I am reduced to using my laptop. My computer won't stay unfrozen long enough to run anything. Should I try a system wipe and reinstall windows and everything?

Hi

If you have all your data backed up and are happy; you could try this -it may help

atb (all the best)

Law-II
 
Last edited:

TheMailMan78

Big Member
Joined
Jun 3, 2007
Messages
22,599 (3.66/day)
Location
'Merica. The Great SOUTH!
System Name TheMailbox 5.0 / The Mailbox 4.5
Processor RYZEN 1700X / Intel i7 2600k @ 4.2GHz
Motherboard Fatal1ty X370 Gaming K4 / Gigabyte Z77X-UP5 TH Intel LGA 1155
Cooling MasterLiquid PRO 280 / Scythe Katana 4
Memory ADATA RGB 16GB DDR4 2666 16-16-16-39 / G.SKILL Sniper Series 16GB DDR3 1866: 9-9-9-24
Video Card(s) MSI 1080 "Duke" with 8Gb of RAM. Boost Clock 1847 MHz / ASUS 780ti
Storage 256Gb M4 SSD / 128Gb Agelity 4 SSD , 500Gb WD (7200)
Display(s) LG 29" Class 21:9 UltraWide® IPS LED Monitor 2560 x 1080 / Dell 27"
Case Cooler Master MASTERBOX 5t / Cooler Master 922 HAF
Audio Device(s) Realtek ALC1220 Audio Codec / SupremeFX X-Fi with Bose Companion 2 speakers.
Power Supply Seasonic FOCUS Plus Series SSR-750PX 750W Platinum / SeaSonic X Series X650 Gold
Mouse SteelSeries Sensei (RAW) / Logitech G5
Keyboard Razer BlackWidow / Logitech (Unknown)
Software Windows 10 Pro (64-bit)
Benchmark Scores Benching is for bitches.
OK check your event viewer and post up your errors here. Also can you boot into safe mode?

This sounds like a software issue.
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
yeah let me check it out, I'll post in a bit with what I find out
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
Ok, what am I looking for in the event viewer, there are a lot of errors under administrative events and a bunch under system in windows logs
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
Ok, so I checked out which SATA ports I had my hardware plugged into and I had some of them plugged into the 3Gb ports which are the ones that ASUS said may have problems with the intel 6 processors. I moved stuff around so I could get all my stuff plugged into the 6Gb ports. Before I did this it used to say no hard disk detected as it would pass through the republic of gamers bios options or whatever, but now, after I moved things around, it doesn't say this anymore. I will keep you posted on whether the freezing stops.
 

TheMailMan78

Big Member
Joined
Jun 3, 2007
Messages
22,599 (3.66/day)
Location
'Merica. The Great SOUTH!
System Name TheMailbox 5.0 / The Mailbox 4.5
Processor RYZEN 1700X / Intel i7 2600k @ 4.2GHz
Motherboard Fatal1ty X370 Gaming K4 / Gigabyte Z77X-UP5 TH Intel LGA 1155
Cooling MasterLiquid PRO 280 / Scythe Katana 4
Memory ADATA RGB 16GB DDR4 2666 16-16-16-39 / G.SKILL Sniper Series 16GB DDR3 1866: 9-9-9-24
Video Card(s) MSI 1080 "Duke" with 8Gb of RAM. Boost Clock 1847 MHz / ASUS 780ti
Storage 256Gb M4 SSD / 128Gb Agelity 4 SSD , 500Gb WD (7200)
Display(s) LG 29" Class 21:9 UltraWide® IPS LED Monitor 2560 x 1080 / Dell 27"
Case Cooler Master MASTERBOX 5t / Cooler Master 922 HAF
Audio Device(s) Realtek ALC1220 Audio Codec / SupremeFX X-Fi with Bose Companion 2 speakers.
Power Supply Seasonic FOCUS Plus Series SSR-750PX 750W Platinum / SeaSonic X Series X650 Gold
Mouse SteelSeries Sensei (RAW) / Logitech G5
Keyboard Razer BlackWidow / Logitech (Unknown)
Software Windows 10 Pro (64-bit)
Benchmark Scores Benching is for bitches.
Ok, what am I looking for in the event viewer, there are a lot of errors under administrative events and a bunch under system in windows logs

Post the error that happen right before a freeze.
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
Ok if it freezes again I will check it and post it. Thank you all for the help it seems to be working but if it freezes again I will for sure be back.
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
It froze again, and the common problem I see throughout most of the freezes is a driver atksgt.sys being blocked from loading. It is related to Tages Protection from Tages SA and it says it has a driver that is installed that causes stability problems with my system. It says it will be disabled but I think this is why my pc keeps freezing. Any suggestions as to what it may be for and/or if I can get rid of it and how?

I never downloaded a program from Tages SA so I am not sure what it could be from.
 

95Viper

Super Moderator
Staff member
Joined
Oct 12, 2008
Messages
12,679 (2.23/day)
It is copy protection software that is installed with some installs from on-line/cd/dvd.

Quotes from: What is TAGES™? The AAA Copy Protection System

TAGES™ protects software products for online distribution. Typically, the online activation process of a protected software product is performed on the first execution, with our activation software, TagesClient.
TAGES™ is a new breed of CD/DVD-ROM copy protection which overcomes the inadequacies of the commonly marketed solutions. With TAGES™, the software community takes a great leap forward against piracy by offering several technical breakthroughs. Our main technical asset is our specific mastering process which builds up a programmable "secure area" on the disc. The secured area is used to protect useful application data sets or encryption keys.

This is the latest version: Tagès drivers version 5.5.7.2 > 32 bit(x86) or 64 bit

You can, either, update it, if you need it to run certain programs or un-install it.

Quote from the download page at Tagès:
Usually, the Tagès drivers are installed during the installation of the protected exe, or at the first run.

Alternatively, the drivers can be installed/un-installed through our software, TagesSetup; it acts as a toggle, installing the drivers if they were not installed, and un-installing them if they were installed.

Do not be surprised if you do not need to reboot : it is absolutely normal in both cases, installation and un-installation.

The reason is that our drivers are NOT IN USE unless you run an application that needs them.

So, by their own info... the driver should not be loading unless the program using it is loading.
Which, would indicate, that the program using it must be running.

Run the appropriate setup and choose to un-install it.
Then, check which program/applications are not running or functioning.
If, everything is ok... you probably did not need it. Or, could be leftover from an install or un-install that did not go right.

Good-luck :)
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
After trying it both with and without the program (it did not appear I had it installed before hand anyway which is weird) my computer still freezes with the same error. This error definitely is the reason for my freezes, however when I search my computer for the program it is not there. Any help?
 
Joined
May 9, 2011
Messages
1,980 (0.42/day)
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Xeon e5-2690 v2 Stock 3.300 GHz stock
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK & Phobya G-Changer 360 V2.0 RAD H2o VGA "AlphaCool M18" Hybrid [pump replaced 18/8/21]
Memory G.Skill TridentX 16Gb 11-12-12-32 2T @ 1866Mhz [locked]
Video Card(s) Zotac GTX 1080ti AMP EXTREME
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Asus TUF Gaming VG32VQR 2560*1440 165Hz VA Panel
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Zelotes T-90
Keyboard K66 Mechanical US Layout
Software Win 10 Pro 64Bit v 20H2 / OS [build 19043.1237] WFEP 120.2212.3530.0
After trying it both with and without the program (it did not appear I had it installed before hand anyway which is weird) my computer still freezes with the same error. This error definitely is the reason for my freezes, however when I search my computer for the program it is not there. Any help?

Hi

may be - Control Panel\Folder Options\View/Show hidden files, folders, or drives

hope this helps

atb

Law-II
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
It appears that it may have not been the problem, I found and removed all of the files associated with Tages SA and now my computer still freezes and there are different errors.

-Network list service depends on network location awareness has failed to start because the dependency service or group failed to start

-DCOM got error "1084" attempting to start the service WSearch with arguments in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

-DCOM got error "1068" attempting to start the service netprofm with arguments in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

-DCOM got error "1068" attempting to start the service netman with arguments in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

-DCOM got error "1084" attempting to start the service WSearch with arguments in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

-DCOM got error "1084" attempting to start the service EventSystem with arguments in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

-DCOM got error "1084" attempting to start the service ShellHWDetection with arguments in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

-the following boot-start or system-start driver(s) failed to load: AFD CSC

-The SMB 2.0 service depends on the SMBMiniRedirector Wrapper and Engine service which failed to start because the following error: The dependency service or group failed to start

-The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engineservice which failed to start because the following error: The dependency service or group failed to start

-The SMB MiniRedirector service depends on the Redirected Buffering Sub Sysystem service which failed to start because the following error: A device attached to the system is not functioning

-The IP Helper service depends on the Network Store Interface Service which failed to start because of the following error: The dependency service or group failed to start

-The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start

-The Network Store Interface Service service depends on the NSI proxy service which failed to start because of the following error: A device attached tot he system is not functioning

-The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver service which failed to start because of the following error: A device attached to the system is not functioning

-The DNS Client service depends on the NetoIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning

-DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning

-The system has rebooted without cleanly shutting down first. (pretty sure this is from me having to hard shutdown)

-Session "ReadyBoot" stopped due to the following error: 0xC0000188

got a few warnings too:
-the winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

-the content source <csc://{S-1-5-21-3966444150-3083040487-731903485-1000}/> cannot be accessed

-Intel 82583V Gigabit Network Connection Network link is disconnected

-the maximum file size for session "ReadyBoot" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl". The maximum file size is currently set to 20971520 bytes

Hopefully these errors and warnings might shed some light upon the problem. Thanks for all the help everyone.
 

aries117

New Member
Joined
Sep 21, 2011
Messages
68 (0.01/day)
System Name Green With Envy
Processor Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core
Motherboard ASUS Maximus IV Extreme-Z LGA 1155 Intel Z68
Cooling Cooler Master Hyper 212 EVO
Memory G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900)
Video Card(s) HIS IceQ X Turbo Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP
Storage 2x SAMSUNG Spinpoint F3 1TB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive
Case NZXT Phantom Green
Power Supply PC Power and Cooling Silencer 910W High Performance
Software Windows 7 Home Premium
Did a windows reinstall to see if it would work, seems to be working so far.
 
Top