• We've upgraded our forums. Please post any issues/requests in this thread.

Computer locks when installing things

Frick

Fishfaced Nincompoop
Joined
Feb 27, 2006
Messages
14,878 (3.45/day)
Likes
5,411
System Name A dancer in your disco of fire
Processor i3 4130 3.4Ghz
Motherboard MSI B85M-E45
Cooling Cooler Master Hyper 212 Evo
Memory 4 x 4GB Crucial Ballistix Sport 1400Mhz
Video Card(s) Asus GTX 760 DCU2OC 2GB
Storage Crucial BX100 120GB | WD Blue 1TB x 2
Display(s) BenQ GL2450HT
Case AeroCool DS Cube White
Power Supply Cooler Master G550M
Mouse Intellimouse Explorer 3.0
Keyboard Dell SK-3205
Software Windows 10 Pro
#1
When I install or uninstall games and programs and such, the computer locks itself and I must do a hard reset to get going again. I've tried some games, some programs and it's all the same. An empty window is opened and then everything locks up.

It started when I installed Battlefield Heroes, but now it's gone from the system and I've done some registry repairs and the problem is still there. I have no idea what to do now.

Thanks for looking! :)
 

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
15,312 (4.00/day)
Likes
4,721
Location
US
Processor 2500k \ 3770k
Motherboard ASRock Z68 \ Z77
Memory Samsung low profile 1600
Video Card(s) XFX 6770 \ XFX R9 290X
Storage Intel 80Gb (SATA2) WD 250Gb \ Team SSD+Samsung Evo 250Gb+500Gb+ 2xCorsair Force+WD250GbHDD
Display(s) Samsung 1080P \ Toshiba HDTV 1080P
Case HTPC400 \ Thermaltake Armor case ( original ), With Zalman fan controller ( wattage usage ).
Audio Device(s) Yamaha RX-V475 \ Marantz SR5008 Tannoy Mercury MKII Paradigm 5SE + Tannoy Mercury F4
Power Supply PC&Power 750w \ Seasonic 750w MKII
Mouse MS intelimouse \ Logitech G700s + Steelseries Sensei wireless
Keyboard Logitech K120 \ ROCCAT MK Pro ( modded amber leds )
Benchmark Scores Meh benchmarks.
#2
When I install or uninstall games and programs and such, the computer locks itself and I must do a hard reset to get going again. I've tried some games, some programs and it's all the same. An empty window is opened and then everything locks up.

It started when I installed Battlefield Heroes, but now it's gone from the system and I've done some registry repairs and the problem is still there. I have no idea what to do now.

Thanks for looking! :)
Not had the crashes but had the missing install\uninstall apps showing. At 1st i was using Revo Uninstaller to get around it.

All fixed now but not sure if it was by going in safe mode and loading Add & Remove programs or removing .net and reinstalling 3.5 which installs older versions too.

Problem started when MS updated .net and was not able to update GFWL which also mean i could not play GTA 4.

So i un-installed .net and spent hours trying to get .net 3.5 family to install which was messed up by some thing that the old versions had left behind lol. The issue started last week around Wednesday time i believe.
 

Mussels

Moderprator
Staff member
Joined
Oct 6, 2004
Messages
46,106 (9.57/day)
Likes
13,536
Location
Australalalalalaia.
System Name Daddy Long Legs
Processor Ryzen R7 1700, 3.9GHz 1.375v
Motherboard MSI X370 Gaming PRO carbon
Cooling Fractal Celsius S24 (Silent fans, meh pump)
Memory 16GB 2133 generic @ 2800
Video Card(s) MSI GTX 1080 Gaming X (BIOS modded to Gaming Z - faster and solved black screen bugs!)
Storage 1TB Intel SSD Pro 6000p (60TB USB3 storage)
Display(s) Samsung 4K 40" HDTV (UA40KU6000WXXY) / 27" Qnix 2K 110Hz
Case Fractal Design R5. So much room, so quiet...
Audio Device(s) Pioneer VSX-519V + Yamaha YHT-270 / sennheiser HD595/518 + bob marley zion's
Power Supply Corsair HX 750i (Platinum, fan off til 300W)
Mouse Logitech G403 + KKmoon desk-sized mousepad
Keyboard Corsair K65 Rapidfire
Software Windows 10 pro x64 (all systems)
Benchmark Scores Laptops: i7-4510U + 840M 2GB (touchscreen) 275GB SSD + 16GB i7-2630QM + GT 540M + 8GB
#3
format and reinstall windows.

If your system is so screwed up that you hardlock when uninstalling, its a good idea to do a fresh install before you lose everything.
 

Frick

Fishfaced Nincompoop
Joined
Feb 27, 2006
Messages
14,878 (3.45/day)
Likes
5,411
System Name A dancer in your disco of fire
Processor i3 4130 3.4Ghz
Motherboard MSI B85M-E45
Cooling Cooler Master Hyper 212 Evo
Memory 4 x 4GB Crucial Ballistix Sport 1400Mhz
Video Card(s) Asus GTX 760 DCU2OC 2GB
Storage Crucial BX100 120GB | WD Blue 1TB x 2
Display(s) BenQ GL2450HT
Case AeroCool DS Cube White
Power Supply Cooler Master G550M
Mouse Intellimouse Explorer 3.0
Keyboard Dell SK-3205
Software Windows 10 Pro
#4
Aww.. I did a fresh install on a brand new drive 2 weeks ago, and nothing is left from the other system as I can't even use that drive in this computer.


EDIT: @Asrock: The registry is whole the apps is gone from the list. :(

Also, doing a complete scan with ... everything there is to see if I have badness on my system. I'll be back.
 

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
15,312 (4.00/day)
Likes
4,721
Location
US
Processor 2500k \ 3770k
Motherboard ASRock Z68 \ Z77
Memory Samsung low profile 1600
Video Card(s) XFX 6770 \ XFX R9 290X
Storage Intel 80Gb (SATA2) WD 250Gb \ Team SSD+Samsung Evo 250Gb+500Gb+ 2xCorsair Force+WD250GbHDD
Display(s) Samsung 1080P \ Toshiba HDTV 1080P
Case HTPC400 \ Thermaltake Armor case ( original ), With Zalman fan controller ( wattage usage ).
Audio Device(s) Yamaha RX-V475 \ Marantz SR5008 Tannoy Mercury MKII Paradigm 5SE + Tannoy Mercury F4
Power Supply PC&Power 750w \ Seasonic 750w MKII
Mouse MS intelimouse \ Logitech G700s + Steelseries Sensei wireless
Keyboard Logitech K120 \ ROCCAT MK Pro ( modded amber leds )
Benchmark Scores Meh benchmarks.
#5
Aww.. I did a fresh install on a brand new drive 2 weeks ago, and nothing is left from the other system as I can't even use that drive in this computer.


EDIT: @Asrock: The registry is whole the apps is gone from the list. :(

Also, doing a complete scan with ... everything there is to see if I have badness on my system. I'll be back.

Ahh :(. mine were there as Revo detected them. In that case you might want to consider reformatting again and even thing about checking for viruses and such too.

Ah you installing SP's manually ?. A while ago when only SP1 was available on Vista i found that a SP1 was courses so many issue's. The new revisions of SP1 are much better now and might be a idea to get a newer version of SP1 if you not already.

I always install all SP's and then my drivers IF required and what ever after that. When you reformat the HDD DO NOT do a quick format as that will not check for errors on the disk.
 

Wile E

Power User
Joined
Oct 1, 2006
Messages
24,318 (5.94/day)
Likes
3,682
System Name The ClusterF**k
Processor 980X @ 4Ghz
Motherboard Gigabyte GA-EX58-UD5 BIOS F12
Cooling MCR-320, DDC-1 pump w/Bitspower res top (1/2" fittings), Koolance CPU-360
Memory 3x2GB Mushkin Redlines 1600Mhz 6-8-6-24 1T
Video Card(s) Evga GTX 580
Storage Corsair Neutron GTX 240GB, 2xSeagate 320GB RAID0; 2xSeagate 3TB; 2xSamsung 2TB; Samsung 1.5TB
Display(s) HP LP2475w 24" 1920x1200 IPS
Case Technofront Bench Station
Audio Device(s) Auzentech X-Fi Forte into Onkyo SR606 and Polk TSi200's + RM6750
Power Supply ENERMAX Galaxy EVO EGX1250EWT 1250W
Software Win7 Ultimate N x64, OSX 10.8.4
#6
I had a similar problem with Vista on one of my old machines when it first released. It was a 2GHz s478 P4. It couldn't use it if I tried to install some things. While it seemed liked the installer locked the computer, it was actually just it being completely bogged down, and if I let them run for a rediculously long time, they would actually finish installing eventually.

I minimized it by disabling System Restore. Made a huge difference. A lot of the bogging came from the system trying to build a restore point.

If trimming down some services don't work. I'd consider testing my ram with memtest86+ to see if it's faulty.
 

Frick

Fishfaced Nincompoop
Joined
Feb 27, 2006
Messages
14,878 (3.45/day)
Likes
5,411
System Name A dancer in your disco of fire
Processor i3 4130 3.4Ghz
Motherboard MSI B85M-E45
Cooling Cooler Master Hyper 212 Evo
Memory 4 x 4GB Crucial Ballistix Sport 1400Mhz
Video Card(s) Asus GTX 760 DCU2OC 2GB
Storage Crucial BX100 120GB | WD Blue 1TB x 2
Display(s) BenQ GL2450HT
Case AeroCool DS Cube White
Power Supply Cooler Master G550M
Mouse Intellimouse Explorer 3.0
Keyboard Dell SK-3205
Software Windows 10 Pro
#7
I left it on for like 4 hours and it was still down. Sigh. Now some games are crapping out as well. Seems like a format/reinstall is the answer. Oh, scanned with antivirus, Adaware, and Spybot - nothing. :(

Thank you for taking your time! :)
 

Frick

Fishfaced Nincompoop
Joined
Feb 27, 2006
Messages
14,878 (3.45/day)
Likes
5,411
System Name A dancer in your disco of fire
Processor i3 4130 3.4Ghz
Motherboard MSI B85M-E45
Cooling Cooler Master Hyper 212 Evo
Memory 4 x 4GB Crucial Ballistix Sport 1400Mhz
Video Card(s) Asus GTX 760 DCU2OC 2GB
Storage Crucial BX100 120GB | WD Blue 1TB x 2
Display(s) BenQ GL2450HT
Case AeroCool DS Cube White
Power Supply Cooler Master G550M
Mouse Intellimouse Explorer 3.0
Keyboard Dell SK-3205
Software Windows 10 Pro
#8
Turned out it was a bad graphic card. And now it feels like everything else is crapping out on me. :(