• We've upgraded our forums. Please post any issues/requests in this thread.

Computer turns off 20-25 mins later?

SkyFlashX3

New Member
Joined
Aug 3, 2013
Messages
5 (0.00/day)
Likes
0
#1
It's my first computer build, been bugging for 3 weeks now. Took things out, put things back in, vice versa but it still happens. I turn on my computer, it turns on normally, everything is working fine then 20-25 minutes later the computer turns off by itself. Luckily I managed to create a system image, and installed all the drivers before it crashed. Also, after it turns off, it doesn't turn on again.

Here's a more detailed description: The powersw (switch) case connector is put in the correct spot, but when I click the power button from the outside, nothing boots. Sometimes it does boot, other times it doesn't. Also, I use the screwdriver method and I discovered there are two places where the motherboard can boot from. One being the correct spot that it suppose to boot from, the other one is located beside the the case audio connector (I'll give you a visual). From these two spots, one of them will work at times when the other won't. I go back and forth shorting the pins of the two places, which I know is wrong. On the other hand, I did manage to find a faulty RAM stick and I removed it but the problem still occurs. In short, the power button sometimes works other times it doesn't - thus, I open the case and go back and forth.

The power supply I got came with the case I purchased, and it was then I realized cases with power supplies are pretty bad. So I bought a new power supply and the same problem occurs. Now I'm stuck on this. My guess is that the problem maybe be the motherboard, but I'm here to listen to more possibilities. Thanks for reading!
Here's my build: http://ca.pcpartpicker.com/user/SkyFlashX3/saved/1z55
My new power supply is Corsair CX Series 500W Power Supply by the way.
 
Joined
May 9, 2011
Messages
1,878 (0.78/day)
Likes
878
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Core(TM) i7 4820k @ 4.40 GHz
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK Block and 360RAD H2o
Memory Gskill RipjawsZ 16Gb 9-10-9-28 3T @ 2021Mhz
Video Card(s) Zotac GTX 1080ti AMP EXTREME, EVGA GTX 980ti FTW
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Panasonic GT30 46'' 1080p 3D HDTV [Custom Resolution 3200*1800]
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Asus ROG
Keyboard Microsoft Digital Media 1.0A
Software Win 10 Pro 64Bit v 1703 / OS[build 15063.13]
#2
Hi

Welcome to TPU

Reseat CPU [check for bent pins on cpu or mobo skt *dependent on platform] While CPU is removed clear CMOS [check the hs fan is working as intended]
Reseat RAM [set the timmings manually in bios]
*reseat Vga Card [*if required to boot with video out to monitor] if not use onboard vga/igp

Use minimal hardware setup; CPU & Heatsink , One Stick of RAM, *Vga Card [*If required]

Enter system bios and look for hardware monitoring tab; *note the temps; Dose system still shut down after 20 minutes?

nb: What OS? [opperating system]

Note: Run system at default clock speeds while testing system: [do not set any overclocks]

atb (all the best)

Law-II
 
Last edited:

crazyeyesreaper

Chief Broken Rig
Joined
Mar 25, 2009
Messages
8,741 (2.74/day)
Likes
3,634
Location
04578
System Name Black Box
Processor 4770K @ Stock
Motherboard MSI Z87 GD65 Gaming
Cooling Swiftech H2O 220X@ Prestige
Memory Avexir 2133 4x4GB (16GB)
Video Card(s) MSI GTX980Ti Gaming
Storage 1TB + 512GB SSD + 5 TB Storage
Display(s) Dell U2412M + Samsung TA350
Case Phanteks Enthoo Luxe
Audio Device(s) onboard
Power Supply Zalman ZM1000-EBT
Mouse Mionix Naos 7000
Keyboard CM Quickfire TK
Software Windows 10 Pro 64bit
#3
Honestly sounds like a powersupply issue which I went through a year or more ago where my HX850 was crapping out and had the same issues but since you replaced the PSU I would rule that out.

That leaves me thinking its a short with the motherboard and case.

Try pulling the mobo from the case and set it on a cardboard box away from anything conductive hook everything up see if it boots and runs properly if it does you have a short if it doesnt then further troubleshooting is required.
 
Joined
Mar 7, 2007
Messages
3,788 (0.96/day)
Likes
671
Location
Pompano beach, Florida
System Name HAL
Processor Core i7 4770k @ 4.6 ghz.
Motherboard Asus Maximus VII Hero
Cooling H80i Closed loop liquid cooling.
Memory 4x 4 (16) GB Corsair Vengeance ddr3 2133 @ 2200
Video Card(s) GTX 1080 FTW
Storage 256 GB Ocz V4 SSD "Thank you Kreij (Dean)" + 2x 1TB drives.
Display(s) 50" Samsung, UHD, 4k, 60hz.
Case Corsair Carbide MId tower
Audio Device(s) LG system through optical 5.1
Power Supply CORSAIR Enthusiast Series TX850M
Software Microsoft Windows 10 x64
Benchmark Scores Haven (3720), Cinebench (932)
#4
Time to rewire imo.
Heat related or PSU likely.
Could be a short.
The advice you got above looks good. ^^
 
Joined
Aug 17, 2008
Messages
731 (0.21/day)
Likes
87
System Name WhiteWalker2020 / LAN Box
Processor Intel i7 6900K 4.4GHz / 2500K i5@4.5GHz
Motherboard MSI X99A Krait / Gigabyte Z68-UD3P
Cooling Full custom liquid / XIGMATEK HDT-Aegir
Memory G.Skill 32GB DDR4 3000MHz/ 4x4GB G. Skill DDR1866 Sniper
Video Card(s) EVGA GTX 970 SSC / EVGA GTX 960
Storage 950 Pro 512GB M.2, 960GB SanDisk Ultra II, Intel 730 480GB and 240GB, 850 EVO 250GB, 17TB Mechanical
Display(s) 39" AMH 399A (no glass) UHD + 2x Dell 22" LED S-IPS 1080p / LG 37" 1080p S-IPS
Case Thermaltake Core x9 / HAF 932 Red
Audio Device(s) Realtek HD-Audio On-Board
Power Supply EVGA Supernova 850W / Corsair 650TX
Mouse 2x Logitech 610
Keyboard Razer DeathStalker / Logitech G910 Orion Spark RGB Mechanical
Software Windows 10 Pro / Windows 7 64bit Professional
#5
Would it be possible to assemble the basics outside the case? like use your box the motherboard came in or something with a safe surface to rule out shorts/case issues. Also try turning off all energy savings in the BIOS as well to narrow down if it is possibly dropping disks from the southbridge after a while. Could also see if it stays on while in the BIOS screen for an extended period of time. Hope it helps.
 
Joined
Nov 19, 2012
Messages
750 (0.40/day)
Likes
430
System Name Chaos
Processor Intel Core i5 4590K @ 4.0 GHz
Motherboard MSI Z97 MPower MAX AC
Cooling Arctic Cooling Freezer i30 + MX4
Memory 2x4 GB Kingston HyperX Beast 2400 GT/s CL11
Video Card(s) Sapphire HD7950 Vapor X, 800/1400 @ 1.075V/1.45V
Storage 256GB Samsung 840 Pro SSD + 1 TB WD Green (Idle timer off) + 320 GB WD Blue
Display(s) Dell U2515H
Case Fractal Design Define R3
Audio Device(s) Onboard
Power Supply Seasonic SS-380GB
Mouse CM Storm Recon
Keyboard CM Storm Quickfire Pro (MX Red)
#6
A short would've made everything shut down immediately, not after some time.
I would've said it was the PSU's fault, but you already bought a new one and the problem remains unchanged.

It seems like a heat issue, though it's probably not the CPU itself. I think you may have gotten a motherboard whose CPU VRM is on it's way out. Probably one of the power FETs has entered the "thermal runaway" stage and is about to go soon. It happens, especially on cheaper boards. There is another possibility that the LAN or the audio chip are on their way out, but that's very rare. In most cases when one of the integrated peripherals goes, the board either refuses to fire up at all, or spins the fans, but doesn't boot.

After your PC shuts down, carefully touch the CPU VRM and see if anything is suspiciously hot (so much so that you can't touch it for more than a second without burning yourself). Of course, before touching anything first unplug your PSU from the wall outlet, and press and hold the power button on your case to drain the capacitors.
 
Joined
Oct 13, 2010
Messages
1,095 (0.42/day)
Likes
121
System Name Desktop
Processor Intel Core i5 6600k
Motherboard Asus Z170-E
Cooling Cooler Master 212 Evo
Memory 16 GB Ballistix DDR4 2400
Video Card(s) NVIDIA Geforce GTX 1060
Storage 120GB OCZ Vector SSD & 1TB Western Digital Black
Case Rosewill
Audio Device(s) N/A
Power Supply 630w Raidmax Hybrid 2 RX-630SS
Mouse Logitech G402
Keyboard Rosewill Mechanical
Software Windows 10
#7
Is it always 20-25 minutes of run time or will it shutdown sometimes after a few minutes and other times longer than the 20-25?
 
Joined
Nov 19, 2012
Messages
750 (0.40/day)
Likes
430
System Name Chaos
Processor Intel Core i5 4590K @ 4.0 GHz
Motherboard MSI Z97 MPower MAX AC
Cooling Arctic Cooling Freezer i30 + MX4
Memory 2x4 GB Kingston HyperX Beast 2400 GT/s CL11
Video Card(s) Sapphire HD7950 Vapor X, 800/1400 @ 1.075V/1.45V
Storage 256GB Samsung 840 Pro SSD + 1 TB WD Green (Idle timer off) + 320 GB WD Blue
Display(s) Dell U2515H
Case Fractal Design Define R3
Audio Device(s) Onboard
Power Supply Seasonic SS-380GB
Mouse CM Storm Recon
Keyboard CM Storm Quickfire Pro (MX Red)
#8
That's still consistent with gradual overheating, especially if the system remains powered up longer if it's under light/no load and/or if it stayed off for longer periods of time (i.e. had time to cool off and discharge everything).
 
Joined
May 14, 2009
Messages
2,132 (0.68/day)
Likes
477
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
#9
Hi

Welcome to TPU

Reseat CPU [check for bent pins on cpu or mobo skt *dependent on platform] While CPU is removed clear CMOS [check the hs fan is working as intended]
Reseat RAM [set the timmings manually in bios]
*reseat Vga Card [*if required to boot with video out to monitor] if not use onboard vga/igp

Use minimal hardware setup; CPU & Heatsink , One Stick of RAM, *Vga Card [*If required]

Enter system bios and look for hardware monitoring tab; *note the temps; Dose system still shut down after 20 minutes?

nb: What OS? [opperating system]

Note: Run system at default clock speeds while testing system: [do not set any overclocks]

atb (all the best)

Law-II
These have nothing to do with the issue
 
Joined
May 14, 2009
Messages
2,132 (0.68/day)
Likes
477
Location
Chicago burbs
System Name Halloween Boo!
Processor Intel Core i7 3770K
Motherboard Gigabyte Z77-Up7
Cooling Custom Water/ Thermalchill TA 120.3/ Swiftech Apogeee XT/ MCP655/ Swiftech M icrores/ XSPC RX 240
Memory 16G G.Skill trident 2400MHz
Video Card(s) 3 x Radeon 7970
Storage OCZ Revo Drive 240G
Display(s) 24 inch Viewsonic
Case Phobia WayCoolIt Test Bench
Power Supply Nexus 1100 watt
#10
Run core temp and check your temps
 
Joined
Oct 13, 2010
Messages
1,095 (0.42/day)
Likes
121
System Name Desktop
Processor Intel Core i5 6600k
Motherboard Asus Z170-E
Cooling Cooler Master 212 Evo
Memory 16 GB Ballistix DDR4 2400
Video Card(s) NVIDIA Geforce GTX 1060
Storage 120GB OCZ Vector SSD & 1TB Western Digital Black
Case Rosewill
Audio Device(s) N/A
Power Supply 630w Raidmax Hybrid 2 RX-630SS
Mouse Logitech G402
Keyboard Rosewill Mechanical
Software Windows 10
#11
Don't some BIOS settings allow the user to change at what temp the system will shut down? I ask because couldn't he lower the point that it shuts down by a few degrees to see if it ends up happening any sooner? In both cases run/open the same programs each time to lessen the amount of variables. Just make sure that you don't lower them too far as it would then shut down anyway. Or raise them and the same goes for not raising them too high. This of course is like I said, if you can edit them in the BIOS.

Or yes, as stated above run Core Temp. ;)
 
Joined
May 9, 2011
Messages
1,878 (0.78/day)
Likes
878
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Core(TM) i7 4820k @ 4.40 GHz
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK Block and 360RAD H2o
Memory Gskill RipjawsZ 16Gb 9-10-9-28 3T @ 2021Mhz
Video Card(s) Zotac GTX 1080ti AMP EXTREME, EVGA GTX 980ti FTW
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Panasonic GT30 46'' 1080p 3D HDTV [Custom Resolution 3200*1800]
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Asus ROG
Keyboard Microsoft Digital Media 1.0A
Software Win 10 Pro 64Bit v 1703 / OS[build 15063.13]
#12
Hi

These have nothing to do with the issue
Thanks for dissing this info so quickly:confused:, establishing a baseline to start from is poor advise?; as mentioned in the OP the PC has had parts taken out and put back over the course of three weeks.

nb: checking temps this way rules out any ssd/hdd hard/software and or OS/Software related issues

atb

Law-II
 
Last edited:
Joined
Mar 26, 2010
Messages
7,646 (2.71/day)
Likes
1,983
Location
Jakarta, Indonesia
System Name micropage7
Processor Intel G4400
Motherboard MSI B150M Bazooka D3
Cooling Stock ( Lapped )
Memory 16 Gb Team Xtreem DDR3
Video Card(s) Nvidia GTX460
Storage Seagate 1 TB, 5oo Gb and SSD A-Data 128 Gb
Display(s) LG 19 inch LCD Wide Screen
Case HP dx6120 MT
Audio Device(s) Stock
Power Supply Be Quiet 600 Watt
Software Windows 7 64-bit
Benchmark Scores Classified
#13
first im gonna check the heat of processor the chipset and i run it minimal. like with 1 ram 1hdd like that
reset your bios too, or change that into default
then check your psu. maybe your psu is in trouble
 
Joined
Oct 9, 2010
Messages
1,281 (0.49/day)
Likes
466
Location
Kolkata, India
System Name Kaby | HP ab221TX laptop
Processor Intel Core i5 7600K @stock | Intel Core i5 5200U
Motherboard Asus Maximus VIII Ranger | HP
Cooling Cooler Master Seidon 120V hydro cooler | Laptop standard copper cooler
Memory 4*8 GB Kingston HyperX Fury @2900 MHz 15-15-15-35 2T | 8GB DDR3 1600MHz
Video Card(s) Sapphire Radeon R9 270X VaporX: Core: 1150 MHz, memory 1485 MHz | Intel HD Graphics + NVIDIA GT940M
Storage HyperX 3K 240 GB+Fury 240 GB SSDs, WD10EARS, ST500DM002, ST2000DM006 | Toshiba MQ01ABD100
Display(s) Dell S2240M 22" Full HD IPS widescreen| 15.6" full HD IPS LED LCD (LG Display)
Case Corsair Carbide 100R | HP ab221TX chassis
Audio Device(s) Realtek ALC1150 (Supreme FX) | Realtek ALC 290 with Bang & Olufsen (B&O Play)
Power Supply Corsair CS750M | 65W power brick
Mouse Logitech G300S | Synaptics SMBus touchpad
Keyboard Cooler Master Storm Devastator | Island style backlit keyboard
Software Windows 10 Pro | Windows 10 Home x64
#14
I am infinite % sure it is overheating. Check CPU/GPU temps.
 

SkyFlashX3

New Member
Joined
Aug 3, 2013
Messages
5 (0.00/day)
Likes
0
#15
Core Temp Results

I ran Core Temp, and I attached a image of my results.
Please look at it, also I managed to take everything out and out everything back (Reseated RAM, Reset Bios, etc) and the problem still occurs. Yes, this problem does occur only about 20-25 minutes at max, nothing more. Thanks for all the help so far guys!
 

Attachments

Joined
Nov 19, 2012
Messages
750 (0.40/day)
Likes
430
System Name Chaos
Processor Intel Core i5 4590K @ 4.0 GHz
Motherboard MSI Z97 MPower MAX AC
Cooling Arctic Cooling Freezer i30 + MX4
Memory 2x4 GB Kingston HyperX Beast 2400 GT/s CL11
Video Card(s) Sapphire HD7950 Vapor X, 800/1400 @ 1.075V/1.45V
Storage 256GB Samsung 840 Pro SSD + 1 TB WD Green (Idle timer off) + 320 GB WD Blue
Display(s) Dell U2515H
Case Fractal Design Define R3
Audio Device(s) Onboard
Power Supply Seasonic SS-380GB
Mouse CM Storm Recon
Keyboard CM Storm Quickfire Pro (MX Red)
#16
It wasn't a question of CPU temperature as much as it is a question of the CPU VRM (Voltage Regulation Module) on the motherboard. You can't read it's temperature out, so you'll have to check it manually, as I stated several posts above.
 

SkyFlashX3

New Member
Joined
Aug 3, 2013
Messages
5 (0.00/day)
Likes
0
#17
Sorry for not doing that McSteel, I didn't even ntoice that post of yours. I'll do that and come back and share the news. Also, I always have to go back in the case and jump start it with a screwdriver, and at times that doesn't work. I just take out the power button connector and connect it again to the motherboard, and either way it turns on those two ways after shutting down after 20-25 minutes.

I've tried also tried to boot the mobo with just one ram stick and cpu outside of the case, but it doesn't boot. Thought those who said to try to boot the mobo outside the case would want to know. Awesome Advice so far!
 

SkyFlashX3

New Member
Joined
Aug 3, 2013
Messages
5 (0.00/day)
Likes
0
#18
The CPU VRM isn't hot at all, I touched for a split second but it wasn't hot at all. I'm thinking that maybe the motherboard is short, it took me a dozen attempts just go get the system to boot. Also, my results from Core Temp also do not show any signs of overheating. Any other thoughts? Should I buy a new mobo? And any recommendations on which one? Thanks!
 
Joined
Mar 26, 2010
Messages
7,646 (2.71/day)
Likes
1,983
Location
Jakarta, Indonesia
System Name micropage7
Processor Intel G4400
Motherboard MSI B150M Bazooka D3
Cooling Stock ( Lapped )
Memory 16 Gb Team Xtreem DDR3
Video Card(s) Nvidia GTX460
Storage Seagate 1 TB, 5oo Gb and SSD A-Data 128 Gb
Display(s) LG 19 inch LCD Wide Screen
Case HP dx6120 MT
Audio Device(s) Stock
Power Supply Be Quiet 600 Watt
Software Windows 7 64-bit
Benchmark Scores Classified
#19
The CPU VRM isn't hot at all, I touched for a split second but it wasn't hot at all. I'm thinking that maybe the motherboard is short, it took me a dozen attempts just go get the system to boot. Also, my results from Core Temp also do not show any signs of overheating. Any other thoughts? Should I buy a new mobo? And any recommendations on which one? Thanks!
umm
last attempt, have you tried to put it off from the case and test again. if it still act the same you could consider new board.
if you are looking for a board what type that you need, like oc board, support sli/crossfire, many sata port, or something like that and how much your budget?
 
Joined
Apr 17, 2013
Messages
42 (0.02/day)
Likes
12
Location
SS Muffin
System Name Black Dragon Chief
Processor AMD Phenom II 955 (gift from a friend)
Motherboard Asus M4A79 Deluxe (gift from a friendi)
Cooling Stock Phenom II Cooler
Memory Kingston 2x2gb
Video Card(s) Sapphire 6670 1gb DDR3
Storage Segate baracuda 500gb
Display(s) Samsung SyncMaster SA100
Case Chieftec BA-02B-B-B
Audio Device(s) Realtek® ALC1200
Power Supply Custom made by MC Steel
Software Win7 Pro 64bit
#20
Bios

Before RMA-ing the mobo I would try, if I was you, to update the bios. It's a long shot but maybe it could be a BIOS glitch, reading the temperatures badly. Also try to reinstal another OS, Linux distro or mini xp from hirens boot and see if it turns off then. While youre at it check ram and hdd for bad sectors.

I know I'm a pain in the *** but do it. Maybe it's a gremlin problem (a pain in the ***) that you just didnt notice in time and the scenario will re-enact even if u change parts.

ATB and happy hunting for gremlins. :cool:
 
Joined
May 20, 2011
Messages
25 (0.01/day)
Likes
1
Location
Jordan
Processor Core i7 2600K
Motherboard MSI MPower Z77
Cooling Antec KUHLER H2O 620
Memory Corsair Dominator GT Air-Flow 1866MHz 8GB (2X4)
Video Card(s) ASUS 660 ti DCii
Storage 60GB Kingstone SSD now + 1 TB WD storage
Display(s) SAMSUNG 19 LED
Case CoolerMaster HAF XM
Power Supply GIGABYTE Odin GT 800
#21
You have only one choice left ..... Chipset reflow

Remove the little heatsink down the motherboard beside the PCI slots and heat the chip with a heat gun for 20 minutes and low air flow, and if not working try to have a new motherboard :D
 

SkyFlashX3

New Member
Joined
Aug 3, 2013
Messages
5 (0.00/day)
Likes
0
#22
Sorry for the long reply, but I was doing the suggestions you guys gave (by the way, I can't get my hands on a heat gun since I'm 15) And to answer your question micro, I'm looking for a motherboard similar to the one I bought (just not that inefficient and cheap) I need a LGA1155 socket, along with 4 Sata Connectors, 2 ram slots, and two (one is all right) video card slot as well. I don't need any crossfire support/OC just yet, this is just a budget gaming/daily-tasks computer. Nothing that big. My budget will be below $130 (CAD)

Thanks guys, please leave some recommendations on motherboards that you think will fit my description! My current motherboard is the Asus P8H61-M LX PLUS R2.0, which I got for 65$