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Constant freezing, laptop.

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Hi guys. I have a dell m5030 laptop, just out of warranty that freezes every few minutes. Re-intsalled everything, no joy.:banghead:

Any thoughts..??

Thanks.
 
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The first thing you need to do is run a memory diaganostic tool like: http://www.memtest.org/

The other thing to ask is if the laptop has had a hard fall or thump recently...creating a loose connection of some sort.

Also a hard drive diagnostic would be good. Please post brand and model # of the hard drive. Every brand manufacturer has it own tool.

You can use this FREE version: Speccy to find out what hardware is internal: http://www.piriform.com/speccy/download
 

sneekypeet

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When was the last time it was opened and cleaned?
 
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When was the last time it was opened and cleaned?
Meaning that a dust clogged fan will cause overheating because it can't expel the hot air.
 
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When was the last time it was opened and cleaned?
Never been opened and cleaned. Not very old, but it's something I could check.

Pass memory checks.
I'll look into finding out what hd it is.

Thanks.
 

sneekypeet

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While you got it open, make sure the active fan in there is even working;)
 

Yo_Wattup

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Make sure the ram is seated correctly. This happened on a laptop of mine after I replaced the ram. Laptop ram is a bit harder to seat correctly than desktop ram.
 

OneMoar

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I would check the GPU temp its always suspect on dells to this day they are still using shotty solder on there pcb's its common for the solder to fail under the stress
 

Yo_Wattup

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I would check the GPU temp its always suspect on dells to this day they are still using shotty solder on there pcb's its common for the solder to fail under the stress
Protip: Punctuation.

:nutkick: :D
 
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System Name Pops pc
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Video Card(s) GIGABYTE AORUS Radeon RX 570 4GB
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Case Thermaltake Suppressor F-51 Window
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Power Supply EVGA 650 GQ, 80+ GOLD 650W
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Hmmmm. With speccy running, it's up to 68c(cpu) and I still can't hear the fan come on....and I'm sure I used to be able to hear it. Funniest thing tho, not it's not freezing up.

Perhaps if I toss it against the wall.....(or not).

Guess I'll take her apart, later in the week when I have some time.

Thanks all.
 
Joined
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Messages
132 (0.04/day)
System Name Pops pc
Processor Amd Ryzen 7 2700
Motherboard Gigabyte X470 Aorus Ultra Gaming
Cooling AMD Wraith Spire
Memory G.SKILL FlareX 32gb 3200
Video Card(s) GIGABYTE AORUS Radeon RX 570 4GB
Storage SAMSUNG 970 EVO M.2 500GB NVMe, Black 2TB, WD Red 6TB, WD Gold 10 TB, 2x Seagate 2TB, Seagate 4TBext
Display(s) ASUS 31.5" Full HD (1920x1080) Led-Lit Monitor (VA VA325H)
Case Thermaltake Suppressor F-51 Window
Audio Device(s) Xfi Titanium pushing logitech Z-5500's
Power Supply EVGA 650 GQ, 80+ GOLD 650W
Mouse Logitech
Keyboard Azio Large Print Backlit
Software Win 10 64
I think I have fixed my craptop. First, used driver sweeper to rid myself of any crap, and then driver genius pro to update all drivers and bingo bango boingo it no longer seems to freeze. Tossed in a laptop cooler for good measure, but it seems getting away from dell's drivers did the trick.

Thanks again.
 
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