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CPU stuck to the cooler? - Solved

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#1
Got myself an AM4 mounting kit for my NH-C14 cooler and finally proceeded to pull the board out to swap the stock cooler ... but the cooler was firmly stuck, even with the screws taken off, which i found quite odd.

Applied a little more force and, to my disbelief, the CPU got yanked right out of the socked (which was locked, obviously) and it's still stuck to the cooler.

Several concerns:

1 - did i damage the board?
2 - did i damage the CPU?
3 - how do i unstuck the CPU from the cooler?

There don't appear to be any bent pins on the CPU.

I've removed many coolers (replaced TIMs and / or CPUs) but this is the 1st time this has happened to me and, frankly, i'm concerned i've borked my new AM4 system :(

Help?

EDIT

#3 is fixed already: managed to separate the cooler from the CPU.
 
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#2
Not sure about damage but I think a hair dryer may help in getting the cpu off the cooler along with a thin putty knife. Damn tho.
 
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#3
It happens. That's why they say to remove the HSF while it and the CPU are still warm. And with a twist instead of a straight pull. I doubt you broke anything. But there's only one way to find out...put it back together and see if it still works.

Good luck!
 
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#4
It happens. That's why they say to remove the HSF while it and the CPU are still warm. And with a twist instead of a straight pull. I doubt you broke anything. But there's only one way to find out...put it back together and see if it still works.

Good luck!
I had turned off the PC like 3 minutes earlier.

Assembling the Noctua cooler now: fingers crossed!
 
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#5
This happened to me once. The CPU was so stuck I had to use a Flat-Head to Separate the Cooler&CPU
 
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#6
This happened to me once. The CPU was so stuck I had to use a Flat-Head to Separate the Cooler&CPU
Didn't need to use any tool: tried to rotate the CPU to dislodge it and it worked but i had to use quite a bit of force.

What surprised me was that the CPU came off from the socket while it was locked.
 
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#7
That is normal. That happens from time to time.
 
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#8
Did you use the stock noctua thermal interface material or something different? Just curious what was used so I can avoid it
 
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#9
That is normal. That happens from time to time.
Yeah, Normally if the PC is old/Dusty

Did you use the stock noctua thermal interface material or something different? Just curious what was used so I can avoid it
Normally I try to Avoid using that at All-Cost. Like to use Sliver-5 when possible
 
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#10
Did you use the stock noctua thermal interface material or something different? Just curious what was used so I can avoid it
I had used the paste that came with the stock cooler.

Yeah, Normally if the PC is old/Dusty

Normally I try to Avoid using that at All-Cost. Like to use Sliver-5 when possible
Put the Noctua thermal paste this time.

Good news is the PC booted and seems OK, for now!
 

newtekie1

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#11
Whenever you're removing a cooler from a ZIF socket, you should give the cooler a twist to break the TIM suction.
 
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#12
Whenever you're removing a cooler from a ZIF socket, you should give the cooler a twist to break the TIM suction.
I've seen it middly stuck before but this time it was as if it was nailed together: that's how stuck it was!

Almost gave me a heart attack when i noticed the CPU came off the board!

EDIT

How do i edit the title to state "Solved"?

EDIT #2

Before and after pics:

20170812_230002.jpg 20170812_235005.jpg

Tried to use the 2nd fan but it doesn't fit by like 3-4 mm :(
 
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#13
How do i edit the title to state "Solved"?
up at the top right of your OP you should see an edit thread drop-down.

also, thanks for letting us know it is resolved!
 
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#14
I had used the paste that came with the stock cooler.



Put the Noctua thermal paste this time.

Good news is the PC booted and seems OK, for now!
Isn't that a Noctua cooler? If so the stock paste that came with it would've been Noctua
 
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#15
up at the top right of your OP you should see an edit thread drop-down.

also, thanks for letting us know it is resolved!
Learn something every day: thanks!

Isn't that a Noctua cooler? If so the stock paste that came with it would've been Noctua
It had the stock paste from the stock cooler.

Now i have Noctua's paste in the Noctua cooler.
 
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#16
It had the stock paste from the stock cooler.
okay, your answer wasnt very clear the first time. STOCK paste is stock , i didnt see mention of a 2nd cooler till just now, so i thought stock was stock noctua, not stock other cooler
 
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#17
okay, your answer wasnt very clear the first time. STOCK paste is stock , i didnt see mention of a 2nd cooler till just now, so i thought stock was stock noctua, not stock other cooler
The R5 1600 came with a cooler: it's the paste that came pre-applied that i had used originally.

@ the time, i hadn't the AM4 adapter to put this NH-C14 cooler directly so i had to wait.

To those that need to ask for an AM4 mounting kit from Noctua but have misplaced the cooler's invoice (like me), send this as proof of purchase instead of the coolers' invoice:

20170805_100640.png

I covered in white my full name and my e-mail address (required)
 
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#18
I thought the CPU socket was designed to let go before it was torn from the PCB.:confused:
 
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#19
Count yourself lucky @HTC . Had it happen to a Pentium 4 Northwood but lost a pin.
 

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#20
I thought the CPU socket was designed to let go before it was torn from the PCB.:confused:
This happens from time to time with pin grid array sockets- socket 939/AM2/AM3 and others have had this happen.

Note that the Noctua paste is not likely to cause the same problem but giving the cooler a twist before trying to remove is still the best way to go
 
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newtekie1

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#21
I've seen it middly stuck before but this time it was as if it was nailed together: that's how stuck it was!

Almost gave me a heart attack when i noticed the CPU came off the board!
I had a P4 pop the IHS off trying to get it off the heatsink before.

Delid.jpg
 
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#22
This happens from time to time with pin grid array sockets- socket 939/AM2/AM3 and others have had this happen.

Note that the Noctua paste is not likely to cause the same problem but giving the cooler a twist before trying to remove is still the best way to go
Will do that next time: thanks!

I had a P4 pop the IHS off trying to get it off the heatsink before.
Ouch!
 
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#23
Have any one tried using just water to clean off computer parts? Hearing if you let them dry then All should be good. Been wanting to try it but idk still :rolleyes:
 
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#24
This is how I lost my Opty 185 back in the day, when they were worth like $400.
 
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#25
This happens from time to time with pin grid array sockets- socket 939/AM2/AM3 and others have had this happen.

Note that the Noctua paste is not likely to cause the same problem but giving the cooler a twist before trying to remove is still the best way to go
what I meant is I thought the CPU sockets lever and biting teeth was designed to let it break free before the actual cpu Socket was was ripped from the board. So if for example what happened to the OP he wouldnt have to buy a new mobo because the whole cpu bed ripped lose from the mobo PCB, if such as this happened.