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CPU stuck to the cooler? - Solved

Discussion in 'General Hardware' started by HTC, Aug 12, 2017 at 11:22 PM.

  1. HTC

    HTC

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    Got myself an AM4 mounting kit for my NH-C14 cooler and finally proceeded to pull the board out to swap the stock cooler ... but the cooler was firmly stuck, even with the screws taken off, which i found quite odd.

    Applied a little more force and, to my disbelief, the CPU got yanked right out of the socked (which was locked, obviously) and it's still stuck to the cooler.

    Several concerns:

    1 - did i damage the board?
    2 - did i damage the CPU?
    3 - how do i unstuck the CPU from the cooler?

    There don't appear to be any bent pins on the CPU.

    I've removed many coolers (replaced TIMs and / or CPUs) but this is the 1st time this has happened to me and, frankly, i'm concerned i've borked my new AM4 system :(

    Help?

    EDIT

    #3 is fixed already: managed to separate the cooler from the CPU.
     
    Last edited: Aug 13, 2017 at 12:45 AM
  2. DRDNA

    DRDNA

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    Not sure about damage but I think a hair dryer may help in getting the cpu off the cooler along with a thin putty knife. Damn tho.
     
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  3. MrGenius

    MrGenius

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    It happens. That's why they say to remove the HSF while it and the CPU are still warm. And with a twist instead of a straight pull. I doubt you broke anything. But there's only one way to find out...put it back together and see if it still works.

    Good luck!
     
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  4. HTC

    HTC

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    I had turned off the PC like 3 minutes earlier.

    Assembling the Noctua cooler now: fingers crossed!
     
  5. rk3066

    rk3066

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    This happened to me once. The CPU was so stuck I had to use a Flat-Head to Separate the Cooler&CPU
     
  6. HTC

    HTC

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    Didn't need to use any tool: tried to rotate the CPU to dislodge it and it worked but i had to use quite a bit of force.

    What surprised me was that the CPU came off from the socket while it was locked.
     
  7. Devon68

    Devon68

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    That is normal. That happens from time to time.
     
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  8. jboydgolfer

    jboydgolfer

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    Did you use the stock noctua thermal interface material or something different? Just curious what was used so I can avoid it
     
  9. rk3066

    rk3066

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    Yeah, Normally if the PC is old/Dusty

    Normally I try to Avoid using that at All-Cost. Like to use Sliver-5 when possible
     
  10. HTC

    HTC

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    I had used the paste that came with the stock cooler.

    Put the Noctua thermal paste this time.

    Good news is the PC booted and seems OK, for now!
     
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  11. newtekie1

    newtekie1 Semi-Retired Folder

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    Whenever you're removing a cooler from a ZIF socket, you should give the cooler a twist to break the TIM suction.
     
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  12. HTC

    HTC

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    I've seen it middly stuck before but this time it was as if it was nailed together: that's how stuck it was!

    Almost gave me a heart attack when i noticed the CPU came off the board!

    EDIT

    How do i edit the title to state "Solved"?

    EDIT #2

    Before and after pics:

    20170812_230002.jpg 20170812_235005.jpg

    Tried to use the 2nd fan but it doesn't fit by like 3-4 mm :(
     
    Last edited: Aug 13, 2017 at 12:22 AM
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  13. rtwjunkie

    rtwjunkie PC Gaming Enthusiast

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    up at the top right of your OP you should see an edit thread drop-down.

    also, thanks for letting us know it is resolved!
     
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  14. jboydgolfer

    jboydgolfer

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    Isn't that a Noctua cooler? If so the stock paste that came with it would've been Noctua
     
  15. HTC

    HTC

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    Learn something every day: thanks!

    It had the stock paste from the stock cooler.

    Now i have Noctua's paste in the Noctua cooler.
     
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  16. jboydgolfer

    jboydgolfer

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    okay, your answer wasnt very clear the first time. STOCK paste is stock , i didnt see mention of a 2nd cooler till just now, so i thought stock was stock noctua, not stock other cooler
     
  17. HTC

    HTC

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    The R5 1600 came with a cooler: it's the paste that came pre-applied that i had used originally.

    @ the time, i hadn't the AM4 adapter to put this NH-C14 cooler directly so i had to wait.

    To those that need to ask for an AM4 mounting kit from Noctua but have misplaced the cooler's invoice (like me), send this as proof of purchase instead of the coolers' invoice:

    20170805_100640.png

    I covered in white my full name and my e-mail address (required)
     
    Last edited: Aug 13, 2017 at 12:50 AM
  18. DRDNA

    DRDNA

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    I thought the CPU socket was designed to let go before it was torn from the PCB.:confused:
     
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  19. biffzinker

    biffzinker

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    Count yourself lucky @HTC . Had it happen to a Pentium 4 Northwood but lost a pin.
     
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  20. Norton

    Norton Moderator & WCG-TPU Captain Staff Member

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    This happens from time to time with pin grid array sockets- socket 939/AM2/AM3 and others have had this happen.

    Note that the Noctua paste is not likely to cause the same problem but giving the cooler a twist before trying to remove is still the best way to go
     
    Last edited: Aug 13, 2017 at 2:14 AM
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  21. newtekie1

    newtekie1 Semi-Retired Folder

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    I had a P4 pop the IHS off trying to get it off the heatsink before.

    Delid.jpg
     
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  22. HTC

    HTC

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    Will do that next time: thanks!

    Ouch!
     
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  23. rk3066

    rk3066

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    Have any one tried using just water to clean off computer parts? Hearing if you let them dry then All should be good. Been wanting to try it but idk still :rolleyes:
     
  24. R-T-B

    R-T-B

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    This is how I lost my Opty 185 back in the day, when they were worth like $400.
     
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  25. DRDNA

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    what I meant is I thought the CPU sockets lever and biting teeth was designed to let it break free before the actual cpu Socket was was ripped from the board. So if for example what happened to the OP he wouldnt have to buy a new mobo because the whole cpu bed ripped lose from the mobo PCB, if such as this happened.
     
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