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Crazy gigabyte X570 Master issue

hdtvguy

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Damn, I have all sorts of issues with dual NVMe drives RAID 1. First 2 Samsung array goes critical after a day complaining about a drive. I exchange the drive and rebuild array, same issue a few hours later. Rotate drive to other slots and hours later same thing. Swapped Samsung for Crucial P5 drives, thought I was clear then 1.5 days same garbage again. Was on F20 just loaded F21, but already yanked drives. What a waste of $350 for a board that sucks so bad. Seems common theme of their BIOS is PCIe issues. Shame on me trusting Gigabyte after so many successful boards over the years.
 

Xspeed_

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Update, after some more digging the culprit turned out to be not the BIOS nor hardware per se, at least in my case.
In the end I found out that it was because I tried using Gigabyte software utilities in conjunction with SVM enabled.
Like for example, with SVM launching EasyTune results in an instant BSOD (the infamous gdrv2.sys error).

In my case, using RGB Fusion with SVM enabled results in clearing the MBR boot sectors of AHCI drives. Why? Hell if I know.
Remove all Gigabyte apps and never look at them again.
 
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Update, after some more digging the culprit turned out to be not the BIOS nor hardware per se, at least in my case.
In the end I found out that it was because I tried using Gigabyte software utilities in conjunction with SVM enabled.
Like for example, with SVM launching EasyTune results in an instant BSOD (the infamous gdrv2.sys error).

In my case, using RGB Fusion with SVM enabled results in clearing the MBR boot sectors of AHCI drives. Why? Hell if I know.
Remove all Gigabyte apps and never look at them again.
Ok I'll bite and risk sounding stupid, what is SVM?
 

hdtvguy

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SVM is CPU virtu,aizarion. Odd that every Intel based MB in recent years I have used has this on by default. If you plan on using Hyper-V or any virtualization engine you need this on. If you never plan on using any of the VM products you can leave it off. I am not sure if the new Sandbox feature in Windows uses it or not. It just shows me while the AMD platform is a great value it is still very immature and you do get what you pay for. At least they have forced Intel to bring some higher core count CPUs to market at attainable prices.
 
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SVM is CPU virtu,aizarion. Odd that every Intel based MB in recent years I have used has this on by default. If you plan on using Hyper-V or any virtualization engine you need this on. If you never plan on using any of the VM products you can leave it off. I am not sure if the new Sandbox feature in Windows uses it or not. It just shows me while the AMD platform is a great value it is still very immature and you do get what you pay for. At least they have forced Intel to bring some higher core count CPUs to market at attainable prices.

This is a Gigabyte terrible BIOS/software issue, not an AMD issue.
 

TheLostSwede

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This is a Gigabyte terrible BIOS/software issue, not an AMD issue.
Nothing wrong with their UEFI, but some of their software leaves a lot to be desired.
They are apparently working on new software, but it's going to take some time...
 
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Nothing wrong with their UEFI, but some of their software leaves a lot to be desired.
They are apparently working on new software, but it's going to take some time...

I've encountered a few random problems with Gigabyte software like this (2 boards - z370 and x370) and always to do with their crappy RGB software where when it's updated, it may break other components. If you're sticking with simple RGB solid colours, then just control it through the bios and forgo the windows software.

Though, the Gigabyte mainboard software is still miles ahead of the MSI software on my HTPC (B450) MSI software just refuses to work in any meaningful way.
 
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I've encountered a few random problems with Gigabyte software like this (2 boards - z370 and x370) and always to do with their crappy RGB software where when it's updated, it may break other components. If you're sticking with simple RGB solid colours, then just control it through the bios and forgo the windows software.

Though, the Gigabyte mainboard software is still miles ahead of the MSI software on my HTPC (B450) MSI software just refuses to work in any meaningful way.
MSI: Kudos to motherboard design...fail Dragon Center software.
 
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Leandro1988

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I've encountered a few random problems with Gigabyte software like this (2 boards - z370 and x370) and always to do with their crappy RGB software where when it's updated, it may break other components. If you're sticking with simple RGB solid colours, then just control it through the bios and forgo the windows software.

Though, the Gigabyte mainboard software is still miles ahead of the MSI software on my HTPC (B450) MSI software just refuses to work in any meaningful way.

Hello!
I just stumbled upon this discussion, desperately looking for a solution to a problem that has been plaguing me for two days.
I installed an X570 Master, mounting a Ryzen 9 3900 X and 4 Corsair Vengance 16Gb on it.
I had already placed the 2 SSDs and the HDD on the previous build, Windows 10 installed on one of the two SSDs. All smooth.

I install the Aorus suite from the included CD, including the infamous RGB. At the first reboot I get the following: Reboot and Select proper boot device… PANIC!!!
I enter the Bios and the disks are read correctly, I put a USB stick with the Win10 installer and I discover that all three disks have been "formatted". Clean. Like new.

I reinstall Windows, I reinstall my programs, I put the damn Aorus suite back. This time, however, the error message (reboot and select bla bla bla) gives it to me when the PC goes into suspension.

Same thing: fully formatted drives. I reinstall Windows for the third time, I don't put anything in it and everything is smooth. I start putting the programs back. I lifted the suspension option from energy management. Done reboots, shut down the computer several times. All smooth!

Lastly I installed the Aorus suite and its own RGB controller was the last one on which an update is requested from the suite itself. Upon required reboot, the fucking error message again.

I'm trying to figure out the cause... but... can it really be that suite of softwares? Could that RGB controller really be formatting all three of my disks? o_O
 

hdtvguy

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I avoid the Gigabyte software. I use the array, audio and chipset drivers from their support site, but I never use any other of the software most vendors provide. Since I don’t care about LEDs and such I just use drivers. I have been less than impressed with many of these add on suites for managing things like LEDs, fans, etc.
 

Leandro1988

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I avoid the Gigabyte software. I use the array, audio and chipset drivers from their support site, but I never use any other of the software most vendors provide. Since I don’t care about LEDs and such I just use drivers. I have been less than impressed with many of these add on suites for managing things like LEDs, fans, etc.

I'll do the same. For me, the LEDs can also remain off, I really don't care about the lights if I have to get back in peace!

Yesterday I avoided installing that damn software suite and in fact the computer didn't have any kind of problem. It's amazing how an idiotic little program can do so much damage! I went from the hell of "Reboot and Select proper boot device..." and "formatted" hard drives to heaven. But ... did anyone tell Gigabyte that their software sucks? :banghead:
 

TheLostSwede

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I'll do the same. For me, the LEDs can also remain off, I really don't care about the lights if I have to get back in peace!

Yesterday I avoided installing that damn software suite and in fact the computer didn't have any kind of problem. It's amazing how an idiotic little program can do so much damage! I went from the hell of "Reboot and Select proper boot device..." and "formatted" hard drives to heaven. But ... did anyone tell Gigabyte that their software sucks? :banghead:
Lots of people did. They're working on new software, but it's going to take time, as per my post form August above.
 

hdtvguy

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Glad that fixed it. I had similar issues with the Gigabyte software because I wanted to be lazy and tweak the fans from the OS. Had a crash pretty quickly and removed the software, rock solid ever since. If I need to tweak the fans I just boot into the BIOS.
 
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