DEEPCOOL CAPTAIN 240 Ex Gamer Storm leaked water [Extremely Serious Error]

Antonio2707 · Dec 21, 2016

I've just bought "DEEPCOOL CAPTAIN 240 Ex Gamer Storm" for 2 months. It's freeze when I'm rendering this afternoon. I looked into next right the case and saw horrific scenes. Water ... splashing water .... spray on the window mika, too.
Suck................................................

Take when it on main

This sample design issues
Complex but fragile

Bert63 · Dec 21, 2016

Did your PC survive?

cdawall · Dec 21, 2016

Warranty it normally they will cover everything that failed in the case.

Ungari · Dec 21, 2016

Have you contacted Deepcool, and are they going to do anything to compensate you?

Filip Georgievski · Dec 21, 2016

F..k, that is some serious damage right there.
As suggested, contact DeepCool, and ask for RMA and refund for damaged parts.

If you are lucky, they will honor the waranty and damage to your PC.

Antonio2707 · Dec 21, 2016

Bert63 said:
Did your PC survive?

My PC was damaged "main" and VGA

cdawall said:
Warranty it normally they will cover everything that failed in the case.

Ungari said:
Have you contacted Deepcool, and are they going to do anything to compensate you?

Can you show me how to contact Deepcool ? I bought it from a distributor and they just gave me a renewed other cooling. And damaged components they do not care

sneekypeet · Dec 21, 2016

Antonio2707 said:
Can you show me how to contact Deepcool ?

http://www.deepcool.com/support/technical/57_69.shtml

Antonio2707 · Dec 21, 2016

sneekypeet said:
http://www.deepcool.com/support/technical/57_69.shtml

thank you very much

sneekypeet · Dec 21, 2016

Antonio2707 said:
thank you very much

If you want to get somewhere with them, try being polite and thorough in your explanation of what happened. Give them a full list of specifications and a timeline of how it all went down. I would also keep the "fail" images to yourself for now

Antonio2707 · Dec 21, 2016

Ok, thank guy :love:

Ungari · Dec 22, 2016

You might have a problem if you already returned the product to the retail shop.
Be prepared to have the store verify the return and that it was leaking, so that you can prove to Deepcool that the product was defective.

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DEEPCOOL CAPTAIN 240 Ex Gamer Storm leaked water [Extremely Serious Error]

Antonio2707

New Member

Bert63

cdawall

where the hell are my stars

Ungari

Filip Georgievski

Antonio2707

New Member

sneekypeet

Retired Super Moderator

Antonio2707

New Member

sneekypeet

Retired Super Moderator

Antonio2707

New Member

Ungari