No one asked them to do that. 15 million die-hard diablo fans pleaded for a decade for blizzard to make a new game, and more recently, stop fucking it up. That is what was asked for. Demands from fans have been brushed aside. The whole legacy of what is easily the greatest piece of gaming history for millions of gamers has been twisted into some horrible apparition of what used to be a well crafted franchise. Blizzard deserves no excuses from anyone, no defense in their honor. They don't deserve to have people running around rationalizing the damn shakedown effort and justifying their actions for them.