• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Did I Destroy One Of My Cards?

helloWorld

New Member
Joined
May 29, 2011
Messages
176 (0.04/day)
Location
USA
System Name My Computer
Processor Intel Core i7 2600K @ 4.8 GHz (24/7 Stable Clock)
Motherboard ASUS P8Z68 Deluxe
Cooling Custom Liquid Cooling On CPU
Memory 8 GB (2 x 4GB) AData DDR3 @ 1.6 GHz (24/7 Stable Clock)
Video Card(s) Gigabyte Windforce GTX 670 @ 1313 MHz Core / 1507 MHz Memory
Storage 120GB Corsair Force GT
Display(s) Crossover 27" IPS @ 2560x1440
Case Dimastech v2.5 Easy
Audio Device(s) On Motherboard
Power Supply Antec HCP 1.2kW
Software Windows 7 x64 Home Premium w/SP1
I was experimenting with overclocking of the GPUs, and my main GTX 570 was always hotter than the other 570 because it sat behind it and only had hot air to cool itself with. Well, according to Afterburner, the temps would get into the 90 C realm occasionally.

I just experienced some random crashed, no blue screen at all, and now, I had to take the monitor DVI cable from the main 570 and put it into the other 570 in order for me to see anything in Windows. Now, nVidia Control Panel no longer gives me the option to even set my SLI up, and according to it and Windows Device Manager, I only have 1 GTX570 listed.

Did I destroy the card?
 

the54thvoid

Intoxicated Moderator
Staff member
Joined
Dec 14, 2009
Messages
12,449 (2.38/day)
Location
Glasgow - home of formal profanity
Processor Ryzen 7800X3D
Motherboard MSI MAG Mortar B650 (wifi)
Cooling be quiet! Dark Rock Pro 4
Memory 32GB Kingston Fury
Video Card(s) Gainward RTX4070ti
Storage Seagate FireCuda 530 M.2 1TB / Samsumg 960 Pro M.2 512Gb
Display(s) LG 32" 165Hz 1440p GSYNC
Case Asus Prime AP201
Audio Device(s) On Board
Power Supply be quiet! Pure POwer M12 850w Gold (ATX3.0)
Software W10
Sounds ominous. Noob reply from me but try removing the good card, uninstall drivers and then re-install drivers with bad card. See if that picks it up. After that I'm no use... :(
 
Joined
Oct 29, 2010
Messages
2,972 (0.60/day)
System Name Old Fart / Young Dude
Processor 2500K / 6600K
Motherboard ASRock P67Extreme4 / Gigabyte GA-Z170-HD3 DDR3
Cooling CM Hyper TX3 / CM Hyper 212 EVO
Memory 16 GB Kingston HyperX / 16 GB G.Skill Ripjaws X
Video Card(s) Gigabyte GTX 1050 Ti / INNO3D RTX 2060
Storage SSD, some WD and lots of Samsungs
Display(s) BenQ GW2470 / LG UHD 43" TV
Case Cooler Master CM690 II Advanced / Thermaltake Core v31
Audio Device(s) Asus Xonar D1/Denon PMA500AE/Wharfedale D 10.1/ FiiO D03K/ JBL LSR 305
Power Supply Corsair TX650 / Corsair TX650M
Mouse Steelseries Rival 100 / Rival 110
Keyboard Sidewinder/ Steelseries Apex 150
Software Windows 10 / Windows 10 Pro
Obviously try just with the card that seems it's not working. Do the fans keep spinning on that card? Was it overclocked?
 

helloWorld

New Member
Joined
May 29, 2011
Messages
176 (0.04/day)
Location
USA
System Name My Computer
Processor Intel Core i7 2600K @ 4.8 GHz (24/7 Stable Clock)
Motherboard ASUS P8Z68 Deluxe
Cooling Custom Liquid Cooling On CPU
Memory 8 GB (2 x 4GB) AData DDR3 @ 1.6 GHz (24/7 Stable Clock)
Video Card(s) Gigabyte Windforce GTX 670 @ 1313 MHz Core / 1507 MHz Memory
Storage 120GB Corsair Force GT
Display(s) Crossover 27" IPS @ 2560x1440
Case Dimastech v2.5 Easy
Audio Device(s) On Motherboard
Power Supply Antec HCP 1.2kW
Software Windows 7 x64 Home Premium w/SP1
Both cards were overclocked in sync. Yes, both cards have fans moving, except when I plug the DVI into one card, Windows does not show up, and when I put the DVI into the other card, Windows shows up.

I am starting to think that I blew it up :(
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.24/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64

Bo$$

Lab Extraordinaire
Joined
May 7, 2009
Messages
5,656 (1.04/day)
Location
London, UK
System Name Desktop | Server
Processor Intel i7 2700k @ 4.6GHZ | AMD 5350 @ 2500MHZ
Motherboard Asus P7Z77-V Pro | Asus AM1I-A
Cooling Corsair H60v2 | Stock Air
Memory Crucial Ballistix 2x8GB CL8 1600MHZ | Corsair Vengence 2x4GB CL9 1600MHZ
Video Card(s) EVGA GTX 1060 6GB | PNY GTX 750Ti
Storage Samsung 840 EVO 250GB + 4TB WD Red | 2x Seagate Barracuda 2TB
Display(s) Samsung S27D390H + Asus VE276Q | Headless
Case Fractal Design R5 | CM Elite 110
Audio Device(s) Asus Xonar D1 w/Otone Stilo 5.1 and Creative Fatal1ty headset
Power Supply EVGA Supernova 850 G2| Corsair CX430M
Mouse Razer Imperator 2012
Keyboard Corsair K90
Software Windows 7 SP1 X64 | Ubuntu 16.04LTS
did you play with the voltages?
 

helloWorld

New Member
Joined
May 29, 2011
Messages
176 (0.04/day)
Location
USA
System Name My Computer
Processor Intel Core i7 2600K @ 4.8 GHz (24/7 Stable Clock)
Motherboard ASUS P8Z68 Deluxe
Cooling Custom Liquid Cooling On CPU
Memory 8 GB (2 x 4GB) AData DDR3 @ 1.6 GHz (24/7 Stable Clock)
Video Card(s) Gigabyte Windforce GTX 670 @ 1313 MHz Core / 1507 MHz Memory
Storage 120GB Corsair Force GT
Display(s) Crossover 27" IPS @ 2560x1440
Case Dimastech v2.5 Easy
Audio Device(s) On Motherboard
Power Supply Antec HCP 1.2kW
Software Windows 7 x64 Home Premium w/SP1
I was using the latest Afterburner Beta, and I tried the method of just maxing the voltage in the program and then pushing my core and mem clocks up until they were unstable.

The voltage was ~ 1.1 V, 800 MHz Core / 2010 MHz Memory.
 

trickson

OH, I have such a headache
Joined
Dec 5, 2004
Messages
7,595 (1.07/day)
Location
Planet Earth.
System Name Ryzen TUF.
Processor AMD Ryzen7 3700X
Motherboard Asus TUF X570 Gaming Plus
Cooling Noctua
Memory Gskill RipJaws 3466MHz
Video Card(s) Asus TUF 1650 Super Clocked.
Storage CB 1T M.2 Drive.
Display(s) 73" Soney 4K.
Case Antech LanAir Pro.
Audio Device(s) Denon AVR-S750H
Power Supply Corsair TX750
Mouse Optical
Keyboard K120 Logitech
Software Windows 10 64 bit Home OEM
Both cards were overclocked in sync. Yes, both cards have fans moving, except when I plug the DVI into one card, Windows does not show up, and when I put the DVI into the other card, Windows shows up.

I am starting to think that I blew it up :(

Have you tested them one by one yet ?
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.24/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
I was using the latest Afterburner Beta, and I tried the method of just maxing the voltage in the program and then pushing my core and mem clocks up until they were unstable.

The voltage was ~ 1.1 V, 800 MHz Core / 2010 MHz Memory.

Not a good idea with the GTX570 at all. If you maxed the voltage it should have been closer to 1.2v, and you probably popped a mosfet. They tend to pop on the GTX570 at 1.1v pretty easily. I don't recommend anything higher than 1.087v with GTX570s.
 

helloWorld

New Member
Joined
May 29, 2011
Messages
176 (0.04/day)
Location
USA
System Name My Computer
Processor Intel Core i7 2600K @ 4.8 GHz (24/7 Stable Clock)
Motherboard ASUS P8Z68 Deluxe
Cooling Custom Liquid Cooling On CPU
Memory 8 GB (2 x 4GB) AData DDR3 @ 1.6 GHz (24/7 Stable Clock)
Video Card(s) Gigabyte Windforce GTX 670 @ 1313 MHz Core / 1507 MHz Memory
Storage 120GB Corsair Force GT
Display(s) Crossover 27" IPS @ 2560x1440
Case Dimastech v2.5 Easy
Audio Device(s) On Motherboard
Power Supply Antec HCP 1.2kW
Software Windows 7 x64 Home Premium w/SP1
Not a good idea with the GTX570 at all. If you maxed the voltage it should have been closer to 1.2v, and you probably popped a mosfet. They tend to pop on the GTX570 at 1.1v pretty easily. I don't recommend anything higher than 1.087v with GTX570s.

Most likely what happened.

I will take them out one by one and then try them individually.
 

helloWorld

New Member
Joined
May 29, 2011
Messages
176 (0.04/day)
Location
USA
System Name My Computer
Processor Intel Core i7 2600K @ 4.8 GHz (24/7 Stable Clock)
Motherboard ASUS P8Z68 Deluxe
Cooling Custom Liquid Cooling On CPU
Memory 8 GB (2 x 4GB) AData DDR3 @ 1.6 GHz (24/7 Stable Clock)
Video Card(s) Gigabyte Windforce GTX 670 @ 1313 MHz Core / 1507 MHz Memory
Storage 120GB Corsair Force GT
Display(s) Crossover 27" IPS @ 2560x1440
Case Dimastech v2.5 Easy
Audio Device(s) On Motherboard
Power Supply Antec HCP 1.2kW
Software Windows 7 x64 Home Premium w/SP1
Yeah, I destroyed one of my 570s.

I took them out individually and when I had the one that at the time I thought was broken in by itself, I never saw anything on my monitor but I heard the sound that Windows makes when it logs in.

I then put the other one in by itself, and everything is working fine.

So, a nice 350 USD lesson has been learned :(
 

trickson

OH, I have such a headache
Joined
Dec 5, 2004
Messages
7,595 (1.07/day)
Location
Planet Earth.
System Name Ryzen TUF.
Processor AMD Ryzen7 3700X
Motherboard Asus TUF X570 Gaming Plus
Cooling Noctua
Memory Gskill RipJaws 3466MHz
Video Card(s) Asus TUF 1650 Super Clocked.
Storage CB 1T M.2 Drive.
Display(s) 73" Soney 4K.
Case Antech LanAir Pro.
Audio Device(s) Denon AVR-S750H
Power Supply Corsair TX750
Mouse Optical
Keyboard K120 Logitech
Software Windows 10 64 bit Home OEM
Yeah, I destroyed one of my 570s.

I took them out individually and when I had the one that at the time I thought was broken in by itself, I never saw anything on my monitor but I heard the sound that Windows makes when it logs in.

I then put the other one in by itself, and everything is working fine.

So, a nice 350 USD lesson has been learned :(

RMA it ! They may just give you a new card .
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.24/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
Yep, RMA it. Even if you overvolted and overclocked it, they should replace it. IMO, they shouldn't allow such high voltages on the GTX570, they should be locked to 1.087v like the GTX470s were.
 
Joined
Apr 8, 2009
Messages
3,016 (0.55/day)
Location
vermont
System Name The wifes worst enemy
Processor i5-9600k
Motherboard Asrock z390 phantom gaming 4
Cooling water
Memory 16gb G.skill ripjaw DDR4 2400 4X4GB 15-15-15-35-2T
Video Card(s) Asrock 5600xt phantom gaming 6gb 14gb/s
Storage crucial M500 120GB SSD, Pny 256GB SSD, seagate 750GB, seagate 2TB HDD, WD blue 1TB 2.5" HDD
Display(s) 27 inch samsung @ 1080p but capable of much more ;)
Case Corsair AIR 540 Cube Mid tower
Audio Device(s) onboard
Power Supply EVGA GQ1000W MODULAR
Mouse generic for now
Keyboard generic for now
Software gotta love steam, origin etc etc
Benchmark Scores http://hwbot.org/user/philbrown_23/
rma they will replace for sure
 

helloWorld

New Member
Joined
May 29, 2011
Messages
176 (0.04/day)
Location
USA
System Name My Computer
Processor Intel Core i7 2600K @ 4.8 GHz (24/7 Stable Clock)
Motherboard ASUS P8Z68 Deluxe
Cooling Custom Liquid Cooling On CPU
Memory 8 GB (2 x 4GB) AData DDR3 @ 1.6 GHz (24/7 Stable Clock)
Video Card(s) Gigabyte Windforce GTX 670 @ 1313 MHz Core / 1507 MHz Memory
Storage 120GB Corsair Force GT
Display(s) Crossover 27" IPS @ 2560x1440
Case Dimastech v2.5 Easy
Audio Device(s) On Motherboard
Power Supply Antec HCP 1.2kW
Software Windows 7 x64 Home Premium w/SP1
Am I able to RMA it even if I have thrown away all of the stuff that came with it, like the box and such?
 

Feänor

New Member
Joined
Oct 4, 2005
Messages
512 (0.08/day)
Yes. Just pack it VERY safely and you'll be fine. Tell them right away, so no surprise whatsoever. Maybe you'll get another one !:toast:
 

cdawall

where the hell are my stars
Joined
Jul 23, 2006
Messages
27,680 (4.27/day)
Location
Houston
System Name All the cores
Processor 2990WX
Motherboard Asrock X399M
Cooling CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory 4x16GB G.Skill 3600
Video Card(s) (2) EVGA SC BLACK 1080Ti's
Storage 2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s) Dell UP2414Q 3840X2160@60hz
Case Caselabs Mercury S5+pedestal
Audio Device(s) Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply Seasonic Prime 1200w
Mouse Thermaltake Theron, Steam controller
Keyboard Keychron K8
Software W10P
Just make sure you tell them the card stopped working not that you overclocked/overvolted the hell out of it.
 
Joined
Apr 6, 2011
Messages
700 (0.15/day)
Location
Pensacola, FL, USA, Earth
Am I able to RMA it even if I have thrown away all of the stuff that came with it, like the box and such?

Most manufacturers only want the base item back, as that's likely all they will send back. I have sent stuff back in the original box and got a generic white box back. I have sent modular power supplies back with none of the modular cables and got a new set of cables with the power supply. They will usually indicate on the RMA paperwork what you need to send back. For a video card, if they do not mention what to send back, just send the card itself.
 

helloWorld

New Member
Joined
May 29, 2011
Messages
176 (0.04/day)
Location
USA
System Name My Computer
Processor Intel Core i7 2600K @ 4.8 GHz (24/7 Stable Clock)
Motherboard ASUS P8Z68 Deluxe
Cooling Custom Liquid Cooling On CPU
Memory 8 GB (2 x 4GB) AData DDR3 @ 1.6 GHz (24/7 Stable Clock)
Video Card(s) Gigabyte Windforce GTX 670 @ 1313 MHz Core / 1507 MHz Memory
Storage 120GB Corsair Force GT
Display(s) Crossover 27" IPS @ 2560x1440
Case Dimastech v2.5 Easy
Audio Device(s) On Motherboard
Power Supply Antec HCP 1.2kW
Software Windows 7 x64 Home Premium w/SP1
So to clarify, I tell them that the GPU just stopped working? Will they be able to find out that I had overclocked it?
 

cdawall

where the hell are my stars
Joined
Jul 23, 2006
Messages
27,680 (4.27/day)
Location
Houston
System Name All the cores
Processor 2990WX
Motherboard Asrock X399M
Cooling CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory 4x16GB G.Skill 3600
Video Card(s) (2) EVGA SC BLACK 1080Ti's
Storage 2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s) Dell UP2414Q 3840X2160@60hz
Case Caselabs Mercury S5+pedestal
Audio Device(s) Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply Seasonic Prime 1200w
Mouse Thermaltake Theron, Steam controller
Keyboard Keychron K8
Software W10P
So to clarify, I tell them that the GPU just stopped working? Will they be able to find out that I had overclocked it?

Yes and nope.

You will get a message back asking all of your system spec's to make sure everything is compatible and that your power supply was big enough. I personally wouldn't even mention I had cards in SLi.
 

trickson

OH, I have such a headache
Joined
Dec 5, 2004
Messages
7,595 (1.07/day)
Location
Planet Earth.
System Name Ryzen TUF.
Processor AMD Ryzen7 3700X
Motherboard Asus TUF X570 Gaming Plus
Cooling Noctua
Memory Gskill RipJaws 3466MHz
Video Card(s) Asus TUF 1650 Super Clocked.
Storage CB 1T M.2 Drive.
Display(s) 73" Soney 4K.
Case Antech LanAir Pro.
Audio Device(s) Denon AVR-S750H
Power Supply Corsair TX750
Mouse Optical
Keyboard K120 Logitech
Software Windows 10 64 bit Home OEM
Just make sure you tell them the card stopped working not that you overclocked/overvolted the hell out of it.

Yes and nope.

You will get a message back asking all of your system spec's to make sure everything is compatible and that your power supply was big enough. I personally wouldn't even mention I had cards in SLi.

Do this ! Do not tell them You had them in SLI or over clocked them at all ! They will send you a new card trust us . ;)

300 posts to go . ( then I get the coveted prize !!! ) .
 
Joined
Apr 6, 2011
Messages
700 (0.15/day)
Location
Pensacola, FL, USA, Earth
RMA people are like sharks, they can smell blood in the water LOL. You even hint that you did something like OC or the like, they will deny your RMA faster than an intern going down in the White House.
 
Joined
Jan 11, 2012
Messages
103 (0.02/day)
Processor Intel i5 2500K @4.5GHz
Motherboard MSI Z68-GD65-G3
Cooling Kuhler 620
Memory 4x4GB Corsair Vengeance 1600Mhz
Video Card(s) 2xASUS GTX670 DC2 TOP
Storage 1x128GB SanDisk SDSSDX + 1x1TB WD Black
Display(s) Dell U2312HM
Case Corsair 400R
Audio Device(s) ASUS Xonar Essence STX
Power Supply Corsair AX850
lol I didn't know RMA agents were that bad. I thought they approved of overclocking especially considering that they advertise/imply it right on their boxes.
 

cdawall

where the hell are my stars
Joined
Jul 23, 2006
Messages
27,680 (4.27/day)
Location
Houston
System Name All the cores
Processor 2990WX
Motherboard Asrock X399M
Cooling CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory 4x16GB G.Skill 3600
Video Card(s) (2) EVGA SC BLACK 1080Ti's
Storage 2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s) Dell UP2414Q 3840X2160@60hz
Case Caselabs Mercury S5+pedestal
Audio Device(s) Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply Seasonic Prime 1200w
Mouse Thermaltake Theron, Steam controller
Keyboard Keychron K8
Software W10P
lol I didn't know RMA agents were that bad. I thought they approved of overclocking especially considering that they advertise/imply it right on their boxes.

Open your users manual there is typically a note stating how you can break things overclocking.
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.24/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
lol I didn't know RMA agents were that bad. I thought they approved of overclocking especially considering that they advertise/imply it right on their boxes.

It depends on the company. Certain companies do not have a problem with overclocking the card, others do.
 
Top