Display randomly turning off

MadCow · Apr 9, 2008

I've been having a strange problem lately. My display would just turn off for no reason after the computer's been on for a few hours. VPU recoverer doesn't help like it usually does. This happens with both of my X1950 PROs, a rev2 Sapphire and a HIS ICEQ with the stock Sapphire cooler. They're not overheating or anything. I've tried reinstalling the drivers and it helped partially, it lasts alot longer before turning off, but still does it. Everything else still works though, music still plays, the programs still run, but there's no display. What could it be?

Namslas90 · Apr 9, 2008

ATI drivers can be a pain...Use add/remove programs and remove ATI DRivers and the "ATI Removal Tool". Defrag Hdd and reload drivers from website.

This usually solves most ATI driver issues.

If problem continues it could be a driver conflict (if using a soundcard) or a monitor setting issue (or ??).

NinkobEi · Apr 9, 2008

I had this happen to me the other day during a rough session of vanguard, and my ambient temps were pretty high. I assume it was my power supply overheating/not being able to feed my card properly..

MadCow · Apr 9, 2008

Well I'm pretty damn sure it's not the PSU. It ran these 2 cards in crossfire no problem, but crossfire turned out to be buggy so I switched back to one. I've already reinstalled the drivers and even run driver cleaner.net, no luck. I'll try defragmenting later, my disk is really badly fragmented.

WarEagleAU · Apr 9, 2008

I get the same thing with my HD 3870 IceQ3 Turbo card.

mon74 · Apr 10, 2008

I also had a similar problem, i own a x1950pro and a 19" wide lcd, the monitor would go blank at random, did not matter if i was playing, watching a movie, etc. turned out to be that my lcd des not like 75 hertz refresh, the moment i switched to 60 hertz the problem went away, you should try another refresh setting. :cool:

MadCow · Apr 10, 2008

mon74 said:
I also had a similar problem, i own a x1950pro and a 19" wide lcd, the monitor would go blank at random, did not matter if i was playing, watching a movie, etc. turned out to be that my lcd des not like 75 hertz refresh, the moment i switched to 60 hertz the problem went away, you should try another refresh setting.

That's not it, mine only supports 60 hz according to the monitor. I can force 75 and it works, but I keep it at 60 usually. I might be getting a new monitor soon so hopefully that'll fix it.

-iceblade^ · Apr 10, 2008

happens to me as well, and it's extremely infuriating....

Nothing like getting into CoH, having a good session, then having the display turn off... anyone know any fixes, cos it's happened to me with 8.2, 8.3, and 8.3 hotfix...

Gecube HD3870 X-Turbo III OC edition.

WarEagleAU · Apr 10, 2008

Damn, I reverted to the 8.2s Didnt know they had an 8.3 hotfix. Mine does it on my Acer 19". It has the 60HZ refresh, and I dont force 75 on it cause it gives me all kinds of messed up screen looks.

NinkobEi · Apr 13, 2008

did you ever solve this? I'm gonna email HIS and see if they have any suggestions. anyone know the reccommended 12v amps required for this card? I'm only using 18a, hope thats enough....

Dr. Spankenstein · Apr 13, 2008

Holy moley! I had no idea this many were having issues like this with their 3800 series cards, WTF!

I've never had this happen. Then again, Im viewing on a 24" CRT...

NinkobEi · Apr 13, 2008

yeah, I get the issue mostly when I am rebooting...usually I have to turn my power completely off before it will turn back on.

erocker · Apr 13, 2008

I had the problem untill I replaced my DVI cable with a better quality DVI cable. The problem seems to be using a single link DVI cable. Check to see if that's what you have (there will be a couple rows of pins missing in the middle). You'll want to look for a DVI dual link cable.

NinkobEi · Apr 13, 2008

just to be sure, what I have is the 2nd picture (with no missing pins) - is this the one I need? im tired of having to reboot mid-game. also, im using a VGA converter thing

sneekypeet · Apr 13, 2008

I read the initial post and thaght you were using a VGA to DVI converter...they do go bad alot...try there first as they are really cheap!

NinkobEi · Apr 13, 2008

I've tried two different VGA-DVI converters. one that came w/ my 1950GT and one that came with this brand new 3870. I dont think thats the problem...though it could be the cable itself I suppose. My lockup only happens during intense graphic rendering, IE: CoD4 after 25 mins

erocker · Apr 13, 2008

You need to stop using the converters all together.

MadCow · Apr 14, 2008

Well I just got a nice, shiny 21.6" monitor, let's see how it goes.

Mussels · Apr 14, 2008

damn. thats a lot of ATI problems.

The obvious one as always is power - you cant make assumptions that 'oh it ran X fine before i got Y' because it can draw power in different ways - as an example the new card might take less from the PCI-E slot and more from the external lead, or vice versa.

so many of you are having this problem its hard to tell the cause... some of you are on DVI and some on VGA (With adaptor) - can you swap? just try the other cable for a while and see if it happens.

If it only happens in 3D use, that could be overheating or PSU as well -the PSU may build up heat over half an hour, to the point its no longer supplying enough to the card.

NinkobEi · Apr 14, 2008

think I figured it out for me. I had my fan set on 70%...so during intense loads I think it was over heating. hah dang guess I deserve it for being so dumb

MadCow · Apr 14, 2008

Well it's been over 12 hours and everything is fine, hopefully the new monitor fixed it.

-iceblade^ · Apr 14, 2008

might be the converter for me, but then i've sold my beloved for an 8800GT and some more ram...

Processor	Athlon 64 X2 4400+ @2.6 GHz
Motherboard	DFI LanParty UT CFX3200
Cooling	120mm Yate Loon fan intake, 82mm ex-PSU fan exhaust
Memory	2048 mb. of cheap DDR400 RAM w/cheap heatspreaders
Video Card(s)	Sapphire+HIS X1950 PRO, Crossfired@635/709
Storage	WD 250 GB SATA
Display(s)	Samsung 216BW
Case	No-name ATX case (modded to hell)
Audio Device(s)	SB X-FI OEM
Power Supply	Nikao Cool Power 500W (34a@12v)
Software	Windows XP PRO SP2

System Name	Norfree
Processor	i5 3570k @4.4
Motherboard	Gigabyte UD5H
Cooling	212 Evo
Memory	4x4GB Kingston 1600 @ 1833 9cl
Video Card(s)	Sapphire Nitro Fury
Storage	Corsair SSD, WD Black
Display(s)	1080p TV
Case	Corsair 300-R
Audio Device(s)	Auzentech Prelude > Fidelio X2s and AD-700s
Power Supply	PCP&C Silent 950w
Software	Win 10 Pro 64

Processor	Athlon 64 X2 4400+ @2.6 GHz
Motherboard	DFI LanParty UT CFX3200
Cooling	120mm Yate Loon fan intake, 82mm ex-PSU fan exhaust
Memory	2048 mb. of cheap DDR400 RAM w/cheap heatspreaders
Video Card(s)	Sapphire+HIS X1950 PRO, Crossfired@635/709
Storage	WD 250 GB SATA
Display(s)	Samsung 216BW
Case	No-name ATX case (modded to hell)
Audio Device(s)	SB X-FI OEM
Power Supply	Nikao Cool Power 500W (34a@12v)
Software	Windows XP PRO SP2

System Name	Pandemic 2020
Processor	AMD Ryzen 5 "Gen 2" 2600X
Motherboard	AsRock X470 Killer Promontory
Cooling	CoolerMaster 240 RGB Master Cooler (Newegg Eggxpert)
Memory	32 GB Geil EVO Portenza DDR4 3200 MHz
Video Card(s)	ASUS Radeon RX 580 DirectX 12 DUAL-RX580-O8G 8GB 256-Bit GDDR5 HDCP Ready CrossFireX Support Video C
Storage	WD 250 M.2, Corsair P500 M.2, OCZ Trion 500, WD Black 1TB, Assorted others.
Display(s)	ASUS MG24UQ Gaming Monitor - 23.6" 4K UHD (3840x2160) , IPS, Adaptive Sync, DisplayWidget
Case	Fractal Define R6 C
Audio Device(s)	Realtek 5.1 Onboard
Power Supply	Corsair RMX 850 Platinum PSU (Newegg Eggxpert)
Mouse	Razer Death Adder
Keyboard	Corsair K95 Mechanical & Corsair K65 Wired, Wireless, Bluetooth)
Software	Windows 10 Pro x64

Processor	Athlon X2 3800 @ 2.8 Ghz w/Zalman CNPS 9500 LED
Motherboard	MSI K8N Neo4-F
Cooling	Fans: 2 120mm, 1 80mm, HD cooler all w/Tt fan controller
Memory	Mushkin blue series DDR400 @ DDR466
Video Card(s)	Visiontek HD4850 512 Mb w/ Zalman VF-900
Storage	WD SATA 320 Gb / Hitachi Deskstar 82 Gb
Display(s)	KDS 19" Widescreen LCD
Case	RAIDMAX SAGITTA Modded to Red lighting
Audio Device(s)	Onboard
Power Supply	Zalman 600 Watts ZM600-HP
Software	Win XP, Vista32, Ubuntu

Display randomly turning off

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NinkobEi

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mon74

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System Name	RubY
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Cooling	Arctic Cooling Freezer 7 Pro
Memory	2x1gb GEIL Black Dragon Ram
Video Card(s)	Gecube HD3870 X-Turbo III O.C. Edition @ 880/1180
Storage	WDD 320gb AAKS
Display(s)	Yuraku 22" LCD
Case	CoolerMaster Elite 330
Audio Device(s)	none
Power Supply	Hiper HPU4M 580W
Software	Windows Vista Business
Benchmark Scores	3dMark 06: 10337 Windows Experience Index: 5.6

Processor	Intel C2D E8500 @ 4.25GHz (1.36V)
Motherboard	Gigabyte GA-X38-DQ6
Cooling	(Temporary) Tuniq Tower 120
Memory	2GB Transcend aXeram 1200+
Video Card(s)	HIS HD3870 CF Volt modded
Storage	3 Seagate 320Gb Barracuda in an Intel Matrix Raid array
Display(s)	Sony GDM-FW900 24" Widescreen CRT (a.k.a "The Shiznotch")
Case	Ultra Aluminus Full Tower
Audio Device(s)	onboard Intel HD audio
Power Supply	PC Power & Cooling Silencer 750
Software	XP MCE + Vista (HP) dual-boot

Processor	AMD Ryzen 7 7800X3D
Motherboard	ASUS TUF x670e
Cooling	EK AIO 360. Phantek T30 fans.
Memory	32GB G.Skill 6000Mhz
Video Card(s)	Asus RTX 4090
Storage	WD m.2
Display(s)	LG C2 Evo OLED 42"
Case	Lian Li PC 011 Dynamic Evo
Audio Device(s)	Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply	FSP Hydro Ti PRO 1000W
Mouse	Razer Basilisk V3 Pro
Keyboard	Tester84
Software	Windows 11

System Name	EVA-01
Processor	Intel i7 13700K
Motherboard	Asus ROG Maximus Z690 HERO EVA Edition
Cooling	ASUS ROG Ryujin III 360 with Noctua Industrial Fans
Memory	PAtriot Viper Elite RGB 96GB @ 6000MHz.
Video Card(s)	Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition
Storage	Addlink S95 M.2 PCIe GEN 4x4 2TB
Display(s)	Asus ROG SWIFT OLED PG42UQ
Case	Thermaltake Core P3 TG
Audio Device(s)	Realtek on board > Sony Receiver > Cerwin Vegas
Power Supply	be quiet DARK POWER PRO 12 1500W
Mouse	ROG STRIX Impact Electro Punk
Keyboard	ROG STRIX Scope TKL Electro Punk
Software	Windows 11

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
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Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
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