• We've upgraded our forums. Please post any issues/requests in this thread.

Email got hacked what to do?

Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#1
So my email got hacked on my computer and im not sure what to do, i already started running Avast on my computer, but does this mean i should change my password to my email?

What about my bank login information, what can i do to see what was effected?
 

erocker

Senior Moderator
Staff member
Joined
Jul 19, 2006
Messages
42,369
Likes
18,018
Processor Intel i7 8700k
Motherboard Gigabyte z370 AORUS Gaming 7
Cooling Water
Memory 16gb G.Skill 4000 MHz DDR4
Video Card(s) Evga GTX 1080
Storage 3 x Samsung Evo 850 500GB, 1 x 250GB, 2 x 2TB HDD
Display(s) Nixeus EDG27
Case Thermaltake X5
Power Supply Corsair HX1000i
Mouse Zowie EC1-B
Software Windows 10
#2
Change all of your passwords.
 
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#3
should i do the password changing on another computer like the mac ?
 

erocker

Senior Moderator
Staff member
Joined
Jul 19, 2006
Messages
42,369
Likes
18,018
Processor Intel i7 8700k
Motherboard Gigabyte z370 AORUS Gaming 7
Cooling Water
Memory 16gb G.Skill 4000 MHz DDR4
Video Card(s) Evga GTX 1080
Storage 3 x Samsung Evo 850 500GB, 1 x 250GB, 2 x 2TB HDD
Display(s) Nixeus EDG27
Case Thermaltake X5
Power Supply Corsair HX1000i
Mouse Zowie EC1-B
Software Windows 10
#4
should i do the password changing on another computer like the mac ?
Sure. Or just wait until you're sure your PC is virus/trojan/rootkit/keylogger/malware free. Doing it on the Mac is a good option.
 
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#5
im trying to figure out how this happened, the only thing i can think of is craigslist, i never go on that place and i was job searching wtf.

do you have any other suggestions besides avast?
 

Icetruck

New Member
Joined
Jan 2, 2012
Messages
10
Likes
1
#6
microsoft security essentials

a number of people claim that the free anti-spyware is really just spyware
 

Solaris17

Creator Solaris Utility DVD
Joined
Aug 16, 2005
Messages
19,259
Likes
6,069
Location
Florida
System Name Not named yet
Processor I5 7640x 5Ghz 24/7
Motherboard MSI x299 Tomahawk Arctic
Cooling Corsair H55
Memory 32GB Corsair DDR4 3000mhz
Video Card(s) Gigabyte 1080TI
Storage 2x Seagate 3TB Drives (RAID 0) 1x Seagate 256GB SSD 1x Adata 120GB SSD
Display(s) 3x AOC Q2577PWQ
Case Inwin 303 White (Thermaltake Ring 120mm Purple accent)
Audio Device(s) Onboard on Audio-Technica ATH-AG1
Power Supply Seasonic 1050W Snow
Mouse Roccat Tyon White
Keyboard Ducky Shine 6
Software Windows 10 x64 Pro
#7
microsoft security essentials

a number of people claim that the free anti-spyware is really just spyware
avast is in no way shape or form spyware. not to mention while MSE may also be good installing 2 programs like that is very counter productive.

i personally recommend avast and malwarebytes.
 
Joined
Jan 24, 2010
Messages
3,578
Likes
1,918
Location
Oregon, USA
System Name GLaDOS
Processor AMD Phenom II X6 1055T 2.8 ghz
Motherboard MSI 990FXA-GD65
Cooling Corsair H50
Memory Corsair DDR3 1333Mhz (2 x 4GB)
Video Card(s) MSI R7970
Storage 2 WD Blue 500GBs, 1 WD 1TB
Display(s) 2 Acer S231HL 23" LED backlit LCD's on a Dual LCD stand
Case Corsair 600T White edition
Audio Device(s) Onboard
Power Supply Corsair 850HX 850W
Software Microsoft Windows 7 Ultimate 64-bit
#8
avast is in no way shape or form spyware. not to mention while MSE may also be good installing 2 programs like that is very counter productive.

i personally recommend avast and malwarebytes.
+1 to this, I have avast and malwarebytes on all of my computers.
 
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#9
I went onto the Mac and it told me the Hotmail website was not safe

Is it. Safe to assume the wireless internet box was compromised
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
14,542
Likes
8,049
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K at stock (hits 5 gees+ easily)
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (4 x 4GB Corsair Vengeance DDR3 PC3-12800 C9 1600MHz)
Video Card(s) Zotac GTX 1080 AMP! Extreme Edition
Storage Samsung 850 Pro 256GB | WD Green 4TB
Display(s) BenQ XL2720Z | Asus VG278HE (both 27", 144Hz, 3D Vision 2, 1080p)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair HX 850W v1
Software Windows 10 Pro 64-bit
#10
Definitely change all of your passwords using another computer and the sooner the better.

As your computer got nailed with malware, the only advice I give in such situations is to format and start over with a clean install, as it's the only way you can be 100% sure of having a malware-free PC.

Of course, make sure that you have at least two copies of all your data before you do this. ;)
 
Joined
Nov 18, 2006
Messages
2,964
Likes
397
Location
your local vending machine
System Name HTPC||Lenovo IBM ThinkPad
Processor AMD Phenom II x4 965 stock 3.4GHz||Intel C2D T9300 @ 2.5GHz
Motherboard Zotac 890GX-ITX WiFi||Lenovo 8918CTO
Cooling Stock 3x 120's||Stock stuff
Memory 8GB (2x4GB) DDR3 6-6-6-15||3GB DDR2
Video Card(s) Asus 3870x2||nVidia Quadro NVS 140M
Storage 1TB Seagate Barracuda, 1x 2TB WD EARX ||Hitachi 160GB 7200RPM
Display(s) Samsung T260HD||
Case SilverStone Grandia GD05||
Audio Device(s) on-board||on-board
Power Supply Cooler Master 450W||6-cell
Software Windows 7 Pro x64||Windows 7 Pro x64/Linux Mint x64
#11
I went onto the Mac and it told me the Hotmail website was not safe

Is it. Safe to assume the wireless internet box was compromised
Sounds like the "Hotmail" site on your browser is linked to a different site possibly. Your box could have been compromised.

Change passwords to everything on a different computer that is not infected.
 
Joined
Nov 1, 2008
Messages
3,617
Likes
934
Location
Vietnam
System Name Gaming System / Laptop / HTPC
Processor i5 8600K @4.6Ghz / i5 540m / i7 970
Motherboard Z370 Aorus Ultra Gaming / Acer / Shuttle sx58j3
Cooling CM Seidon 120 XL / Laptop Cooling / SE-903
Memory T Group Nighthawk (3000 MHz)/ 4GB DDR3 / 12gb DDR3
Video Card(s) Colorful 1080Ti / G210m / 7870XT
Storage 750G MX300 + 3TB HDDs / 250G Ultra II /250G 850 EVO
Display(s) Dell U2515H + Asus VX239H/ 15.6" Laptop Screen / 720p 42" Plasma TV
Case Cooler master HAF 922 / Laptop Case / Corsair Air 240
Audio Device(s) On Board Realtek
Power Supply Andyson N700 Titanium / Laptop Power / ACBell 700 W
Mouse Logitech G700s
Keyboard CM Quickfire XT (Cherry MX Reds)
Software Windows 10 x64
Benchmark Scores 3DMark Firestrike = xxxxx Timespy = 9097 Heaven = xxxx
#12
I've been using Kaspersky for a few years and haven't had a virus in all that time **touch wood** you might want to consider that once you have the viruses/malware cleared out. Sometimes it is worth paying for something decent to protect your computer.
 
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#13
i changed my email password twice, and i will work on changing all of my other passwords.


is my email safe to use or should i get a new one
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
14,542
Likes
8,049
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K at stock (hits 5 gees+ easily)
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (4 x 4GB Corsair Vengeance DDR3 PC3-12800 C9 1600MHz)
Video Card(s) Zotac GTX 1080 AMP! Extreme Edition
Storage Samsung 850 Pro 256GB | WD Green 4TB
Display(s) BenQ XL2720Z | Asus VG278HE (both 27", 144Hz, 3D Vision 2, 1080p)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair HX 850W v1
Software Windows 10 Pro 64-bit
#14
I've been using Kaspersky for a few years and haven't had a virus in all that time **touch wood** you might want to consider that once you have the viruses/malware cleared out. Sometimes it is worth paying for something decent to protect your computer.
+1. Kaspersky's excellent and is the one I use.

i changed my email password twice, and i will work on changing all of my other passwords.


is my email safe to use or should i get a new one
Your email account itself is safe, as they won't have hacked Hotmail's servers. Make sure that the password isn't too obviously guessable for any of your accounts.
 

Solaris17

Creator Solaris Utility DVD
Joined
Aug 16, 2005
Messages
19,259
Likes
6,069
Location
Florida
System Name Not named yet
Processor I5 7640x 5Ghz 24/7
Motherboard MSI x299 Tomahawk Arctic
Cooling Corsair H55
Memory 32GB Corsair DDR4 3000mhz
Video Card(s) Gigabyte 1080TI
Storage 2x Seagate 3TB Drives (RAID 0) 1x Seagate 256GB SSD 1x Adata 120GB SSD
Display(s) 3x AOC Q2577PWQ
Case Inwin 303 White (Thermaltake Ring 120mm Purple accent)
Audio Device(s) Onboard on Audio-Technica ATH-AG1
Power Supply Seasonic 1050W Snow
Mouse Roccat Tyon White
Keyboard Ducky Shine 6
Software Windows 10 x64 Pro
#15
+1. Kaspersky's excellent and is the one I use.



Your email account itself is safe, as they won't have hacked Hotmail's servers. Make sure that the password isn't too obviously guessable for any of your accounts.
also make sure that your passwords arent THE SAME biggest issue i have when people come knocking and are like omg heres money help. morons. make sure avast is updated too. IV never gotten anything with any of the machines i put it on. its also within your best interest to adjust it. heuristics level, actions etc. and i have no sympathy if your one of "those" people that "know" a sites safe and take the shields offline. infact iv never come across a reson to take the sheilds down or use the gaming mode.
 
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#16
should i change forum passwords?
 

Solaris17

Creator Solaris Utility DVD
Joined
Aug 16, 2005
Messages
19,259
Likes
6,069
Location
Florida
System Name Not named yet
Processor I5 7640x 5Ghz 24/7
Motherboard MSI x299 Tomahawk Arctic
Cooling Corsair H55
Memory 32GB Corsair DDR4 3000mhz
Video Card(s) Gigabyte 1080TI
Storage 2x Seagate 3TB Drives (RAID 0) 1x Seagate 256GB SSD 1x Adata 120GB SSD
Display(s) 3x AOC Q2577PWQ
Case Inwin 303 White (Thermaltake Ring 120mm Purple accent)
Audio Device(s) Onboard on Audio-Technica ATH-AG1
Power Supply Seasonic 1050W Snow
Mouse Roccat Tyon White
Keyboard Ducky Shine 6
Software Windows 10 x64 Pro
#17
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#18
are they the same? or similar?
they are different from my email, they are however uniform to their own, ie the computer forums are the same password, and the gun forums are the same but different from the computer ones.
 

Solaris17

Creator Solaris Utility DVD
Joined
Aug 16, 2005
Messages
19,259
Likes
6,069
Location
Florida
System Name Not named yet
Processor I5 7640x 5Ghz 24/7
Motherboard MSI x299 Tomahawk Arctic
Cooling Corsair H55
Memory 32GB Corsair DDR4 3000mhz
Video Card(s) Gigabyte 1080TI
Storage 2x Seagate 3TB Drives (RAID 0) 1x Seagate 256GB SSD 1x Adata 120GB SSD
Display(s) 3x AOC Q2577PWQ
Case Inwin 303 White (Thermaltake Ring 120mm Purple accent)
Audio Device(s) Onboard on Audio-Technica ATH-AG1
Power Supply Seasonic 1050W Snow
Mouse Roccat Tyon White
Keyboard Ducky Shine 6
Software Windows 10 x64 Pro
#19
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#20

Solaris17

Creator Solaris Utility DVD
Joined
Aug 16, 2005
Messages
19,259
Likes
6,069
Location
Florida
System Name Not named yet
Processor I5 7640x 5Ghz 24/7
Motherboard MSI x299 Tomahawk Arctic
Cooling Corsair H55
Memory 32GB Corsair DDR4 3000mhz
Video Card(s) Gigabyte 1080TI
Storage 2x Seagate 3TB Drives (RAID 0) 1x Seagate 256GB SSD 1x Adata 120GB SSD
Display(s) 3x AOC Q2577PWQ
Case Inwin 303 White (Thermaltake Ring 120mm Purple accent)
Audio Device(s) Onboard on Audio-Technica ATH-AG1
Power Supply Seasonic 1050W Snow
Mouse Roccat Tyon White
Keyboard Ducky Shine 6
Software Windows 10 x64 Pro
#21
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#22

ctrain

New Member
Joined
Jan 12, 2010
Messages
393
Likes
72
#23
Look into using something like gmail, it has a security feature where it won't let a different computer log into your account. Instead it will text you (or call if you want) a code to confirm it's really you.

edit: oops, 10 days old post. :(
 
Joined
Nov 7, 2007
Messages
1,471
Likes
124
Location
The Peoples Republic of New South Jersey
System Name The Grand Phoenix Clusterflop
Processor AMD Phenom II X4 965 Black Edition Deneb @3.4GHz
Motherboard ASRock 870 EXTREME3
Cooling Xigmatec S1284 (Lapped)1x200mm, 4x120mm
Memory Muskin Silverline 4GB DDR3 1333 (PC3 10666) 9-9-9-24
Video Card(s) eVGA GTX 470 SC Edition 1280mb RAM (C/S/M)(640/1280/1705)
Storage 2x500GB Seagate, 32MB Cache 1xWD 40GB UMD IDE Hdd.
Display(s) SAMSUNG 22" LCDTV HD Monitor and Samsung 24"
Case COOLER MASTER RC-690
Audio Device(s) USB 2.0 Sound (USB out to my Stero System)
Power Supply Thermaltake XT TPX-775M 775W
Software Windows XP Home SP3
#24
its cool im still doing the research into how this happened.

good info to know.