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errr.....psu frozen and rattling?

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#1
my new psu arrived two seconds ago and well its frozen cold, slight condensation on metal and something tiny rattling inside.......im leaving it for a bit to warm/dry out before I test power. shall I get straight on the phone and start mouthing off?

xfx 1050w black edition :) I been waiting a week to get this grrrrrr :banghead:

ive just noticed the screws have been used wtf
 
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#2
The screws wouldn't have been screwed in, had they not been used... No? :p:D

As for the rattling, keep shaking the PSU until the foreign object falls out of it. If it's a piece of metal (solder ball, small screw, etc.) you could be in for some fireworks.

There's a small chance you were lucky enough to have received a refurb... Major points off to the retailer, in that case.

Keep us updated, please. And good luck!
 

de.das.dude

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#3
return it, and how is it frozen
 
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#4
ive just registered for the 60 month guarantee, the rattling has gone ( I shaked and nothing came out) I guess its stuck somewhere. and its frozen because its cold outside and I guess its been in the van all night. I can even see condensation on the caps. well its next to the heater with a blanket and a bottle of milk. on closer inspection I guess whoever hand built must been on work experience lol


UPDATE: CHECK THIS OUT ON XFX PAGE, THEY BATTERING A GFX CARD??? ffs ive just bought a product from them http://xfxforce.com/en-gb/Home.aspx
 

de.das.dude

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#5
ouch.
 
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#6
when I plug a psu on at that wall (not connected to anything) is the fan still meant to work??

ive just done that with two psu's and guess not
 
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#7
Are you saying that when you plug the PSU in, but leave all it's output cables disconnected, the fan spins? If so, I don't think the condensation moisture has dried out quite yet... Definitely a short somewhere.
 

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#8
get a sack of rice and place it on the rice (not in it as the rice would get in)
 

ToBbErT

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#9
I wouldnt accept a psu like that. Just get it replaced. I recently bought a monitor for my aunt and also it was very cold and it was covered with condensation. Not something you wanna see on a new product, specially on electronics. Imo they should seal products like this. I wouldnt mind paying a bit extra for more protection.
 
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#10
ok quick update, I left next to the radiator for a while to dry out, notified xfx about the issue. ive installed the psu ( from the retailer I get 365day guarantee money back/plus 5 years with xfx)

as so far its working, no temp issues, quiet fan, switches etc work, hybrid fan works, no noise, flashing, or strange sounds. my actual pc seems to be running better and cooler??

I must say apart the first worries, im impressed........so far!

p.s tbh we don't know what happens to our components before they get to us, are shipped around the world and who actually makes them....so im taking a chance on keeping it for a bit! fingers crossed lol

update: xfx said if there is no damage etc inside the rattling could be something to do with the fan. and any future problems contact retailer
 
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#11
my actual pc seems to be running better and cooler??
This is what a high quality PSU brings. Though what you got is a brutal overkill for your machine. 750W would've been plenty even for crossfire + overclock.

Nice to know everything went fine... Enjoy your new beast! :)
 
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#12
If you can afford a high quality PSU, it is never overkill IMO. He will have complete piece of mind whatever upgrades he decides on in the future, numerous HDDs, more power demanding processors, graphics cards etc.

Glad it's all working out alright for you D1nky :)
 
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#13
I'm reading the weirdest things lately.
 
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#14
I'm reading the weirdest things lately.
And you are posting the shittest comments, stick to the topic. :shadedshu

D1nky, when are you upgrading everything else?
 
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#15
hey pacman, urmm whenever I can really. should get new mobo and cpu next week, hopefully! the extra card will be a few weeks. I have to get another ssd ive maxed this one out with never settle bundles lol. the psu is working well, everything stock is like oc before! lesson learnt not to underestimate the power of power I guess.