• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Frame loss across the board. PLEASE HELP

What about a single stick at 2133?
So the PC DID boot at single stick inserted (in A2 slot as recommended) at 2133MHz

So the PC DID boot at single stick inserted (in A2 slot as recommended) at 2133MHz
ALSO, when I rebooted with the single stick installed, the clock speed through the task manager shows CPU running at 4.18GHz _ EDIT: Base clock shows 3.8...I just noticed.

UPDATE:
(1) stick inserted into A2 - BOOT (2133MHz)
(2) Sticks inserted into A2&B2 - BOOT (2133MHz)
(2) Sticks inserted into A2&B2 - BOOT (3200MHz)
Ran memory test on A2&B2 @3200MHz - 3min in, 39 errors found.
Ran memory test on A2&B2 @2133MHz - 20s in, 11 errors found.
^^Could one or both of these be bad? Re-run memtest with the other two sticks?
 
Last edited:
2) Sticks inserted into A2&B2 - BOOT (3200MHz)
Ran memory test on A2&B2 @3200MHz - 3min in, 39 errors found.
^^Could one or both of these be bad? Re-run memtest with the other two sticks?
What’s the DDR4 voltage being supplied to the sticks reading as? It should of set around 1.35 with Auto, from 1.2 at 2133 MHz. My board likes to set 1.368.

It’s possible one stick of that kit is bad.
 
What’s the DDR4 voltage being supplied to the sticks reading as? It should of set around 1.35 with Auto, from 1.2 at 2133 MHz. My board likes to set 1.368.

It’s possible one stick of that kit is bad.
I'm honestly not sure. What I did do however was remove that kit and reinstall the second kit, enabled DOCP so they're running at 3200 and re-run memtest, and so far no errors like the instantaneous errors from the other kit.

What’s the DDR4 voltage being supplied to the sticks reading as? It should of set around 1.35 with Auto, from 1.2 at 2133 MHz. My board likes to set 1.368.

It’s possible one stick of that kit is bad.
I'm assuming one of those sticks or both were bad. I did the test on the other kit and over an hour with no errors with DOCP enabled to run them at 3200MHz
 
I'm assuming one of those sticks or both were bad. I did the test on the other kit and over an hour with no errors with DOCP enabled to run them at 3200MHz
If your happy with how your PC is I'd leave it alone for now. You might want to try contacting Gskill and explain what was going on with the other kit. They may replace it for you.

Edit: Consider doing a clean of Windows when you have free time too. Backup anything in your user profile before removing the partitions on the boot drive.
 
Last edited:
If your happy with how your PC is I'd leave it alone for now. You might want to try contacting Gskill and explain what was going on with the other kit. They may replace it for you.
Agreed. It seems like one or both sticks from kit 1 were bad. Use the sticks from kit 2 for now. Contact G.Skill to see if you can get an RMA for the bad kit. However, I think the recommendation still stands that you might want to consider looking for a 4x16 kit in the meantime.
 
Is
Agreed. It seems like one or both sticks from kit 1 were bad. Use the sticks from kit 2 for now. Contact G.Skill to see if you can get an RMA for the bad kit. However, I think the recommendation still stands that you might want to consider looking for a 4x16 kit in the meantime.
Is that even possible at this point since the ram is over a year old?
 
Is that even possible at this point since the ram is over a year old?
According to their warranty page, G.Skill memory modules have a lifetime limited warranty. I would contact support and let them know that both sticks in your 2x16GB kit are returning errors in MemTest. They'll likely have you fill out this RMA request form.
 
Do you have another XMP profile to run at? The kit I installed for a friend had 2 profiles, one running at 2933 MHz (with even tighter timings) and the other on 3200 MHz (rated one). Also I still think you should run 2 DIMMs instead of 4, unless you plan on buying a kit of 4. So you're running at the slots 2 and 4? Most motherboards I dealt with say that you should use the A1 and B1 slots for 2 DIMMs, so that would mean slots 1 and 3 (from right to left) while looking straight at the motherboard, read the manual for additional info about that. In case you do have additional profile to try, I would first restore default values in BIOS in case something was set wrong, like DRAM voltage, SoC voltage, and so on then try another profile.

PS: Looks like you guys have been at it for quite long, since my last post I managed to get from work and you're all still dealing with this, quite some determination!
 
So here's another update.. I ran the memtest a few times.. once overnight with no issues, and once for two hours and still no issues. I did an OC on the GPU through afterburner, and still I'm not getting frames expected. At highest load on GPU, I never run above 74C and CPU temps are all well within spec.

I ran superposition, and still only getting a score of 9395... is there anything else I should check to see if I can maximize performance? I've read bios updates (Mine is up to date) reinstallation of windows (Haven't gone that route yet) and 3D settings through NVIDIA Control Panel (Which I've done and rechecked.)

I am seeing people scoring on superposition MUCH higher than me with less of a machine.. I'm just not savvy enough to know what a next step might be to try and squeeze out frames.

Also, here is a userbenchmark.. you can see the results speak for themselves....


Ran this one after I realized DOCP was disabled again...
 
Back
Top