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Game registration problem

Evolved

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#1
So I just bought the Crysis package on Steam for only $10.

After downloading and installing Crysis 1, it keeps telling me to enter a registration code.

The code is in the field, yet when I try to continue, it keeps saying to re-enter the code.

Did Steam just give me an INVALID CD-Key?

Quick fix?
 
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#2
So I just bought the Crysis package on Steam for only $10.

After downloading and installing Crysis 1, it keeps telling me to enter a registration code.

The code is in the field, yet when I try to continue, it keeps saying to re-enter the code.

Ummm... did Steam just give me an INVALID CD-Key?

Quick fix?

Email steam customer support.

OR just run the game, somehow. Knowing full well you've paid for it.
 

1Kurgan1

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#3
Wouldn't throw a fit over it, just talk to customer support and it'll get fixed, thats what they are there for.
 
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#4
did you copy paste the code?

otherwise as the others say - send an email to support because you will not get ripped off.
 
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#5
This kind of thing happens almost every time they have a huge discount on a popular title :laugh: (not enough serials for the massive demand or similar)

It'll get sorted soon, and sending them (customer service) an e-mail will help too :)
 

Evolved

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#6
Thanks guys. Just e-mailed support. I guess all I gotta do is wait.

I'm just very surprised, as I don't buy games on Steam.

This is only my third time purchasing from Steam.
 

Frick

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#7
Hickups happens. It's not common.
 

JC316

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#8
Right click on it in steam, click view game CD Key, then copy paste that. I had an issue like that before and getting the key from there fixed it.
 

wolf

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#9
be patient man, it's a good service and their support is on the ball, it will get sorted out on way or another :)
 

LifeOnMars

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#10
This kind of thing happens almost every time they have a huge discount on a popular title :laugh: (not enough serials for the massive demand or similar)

It'll get sorted soon, and sending them (customer service) an e-mail will help too :)
I have never had any issues like that at all and I tend to pick up all of my games on Steam, discounted.
 
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#11
I've never had it happen to me, neither, as when I buy discounted stuff, I tend to buy it as soon as the promotion starts :)
But, friends that bought the games near the end of discount offers did have problems a couple of times (though, the problems did get sorted out soon)
 

Evolved

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#12
I tried everything possible to solve this issue on my own.
I even followed some guidelines on the Steam website.

Still no luck. I think I just have a bad CD-Key.

Only way to fix is by Steam giving me a brand new Key.
 
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#13
I tried everything possible to solve this issue on my own.
I even followed some guidelines on the Steam website.

Still no luck. I think I just have a bad CD-Key.

Only way to fix is by Steam giving me a brand new Key.
And, they will probably do just that:)