• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Getting parts for a HAF 932

Joined
Dec 6, 2005
Messages
9,951 (2.25/day)
Likes
3,909
Location
Manchester, NH
System Name Working on it ;)
Processor I7-4790K
Motherboard MSI Z97 U3 Plus
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) Power Color RD Vega 64 Reference
Storage Samsung EVO 500GB / 8 Different WDs / NAS with 2x2Tb WD Black
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440)
Case Rosewill Challenger
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750 (love it)
Mouse Logitech G5
Keyboard Logitech G710 Blue / G610 Orion Red
Software Win 7 Pro
#1
Anyone dealt with CM to get parts for a case? I sent an email to them today and wondering what sort of response I'll see. Here's the note:

To: technicalsupport@coolermaster.com

Hi, I have an older model of the HAF 932 (Purchased back in late 2008). I have since broken a few parts and wonder if I can purchase replacements, The parts are:

- An expansion slot clip (back of the computer, to hold expansion cards such as a video card, etc, one is broken)
- 3.5" drive bay holder (tab lock broke off)
- The I/O plate on the top front (the internal plastic part in a USB slot broke off)

Also wondering if you have the USB 3.0 front panel for sale (the one that now ships with the new HAF 932)

I'm upgrading the internals and would like to get the broken case parts fixed.

Thanks,
 

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
21,054 (6.22/day)
Likes
10,177
Location
IA, USA
System Name BY-2015
Processor Intel Core i7-6700K (4 x 4.00 GHz) w/ HT and Turbo on
Motherboard MSI Z170A GAMING M7
Cooling Scythe Kotetsu
Memory 2 x Kingston HyperX DDR4-2133 8 GiB
Video Card(s) PowerColor PCS+ 390 8 GiB DVI + HDMI
Storage Crucial MX300 275 GB, Seagate 6 TB 7200 RPM
Display(s) Samsung SyncMaster T240 24" LCD (1920x1200 HDMI) + Samsung SyncMaster 906BW 19" LCD (1440x900 DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay
Audio Device(s) Realtek Onboard, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse SteelSeries Sensei RAW
Keyboard Tesoro Excalibur
Software Windows 10 Pro 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
#2
Joined
Dec 6, 2005
Messages
9,951 (2.25/day)
Likes
3,909
Location
Manchester, NH
System Name Working on it ;)
Processor I7-4790K
Motherboard MSI Z97 U3 Plus
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) Power Color RD Vega 64 Reference
Storage Samsung EVO 500GB / 8 Different WDs / NAS with 2x2Tb WD Black
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440)
Case Rosewill Challenger
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750 (love it)
Mouse Logitech G5
Keyboard Logitech G710 Blue / G610 Orion Red
Software Win 7 Pro
#3
They're likely to direct you to cmstore-usa. I bought a 5.25" -> 3.25" bay for a HAF X case from them and it worked well.

The only thing they list on there from what you requested is a 5.25" USB3.0 bay:
http://www.cmstore-usa.com/haf-932-usb-3-0-5-25-bracket-oem-package/

That way you can keep all your USB 2.0 ports.
I found the drive bracket, but it's out of stock: http://www.cmstore-usa.com/3-5-hdd-tray-oem-package/

Front I/O Panel: http://www.cmstore-usa.com/haf-932-i-o-panel-oem-package/ (If I buy the USB 3.0 panel, I probably won't bother replacing the I/O panel)
 

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
21,054 (6.22/day)
Likes
10,177
Location
IA, USA
System Name BY-2015
Processor Intel Core i7-6700K (4 x 4.00 GHz) w/ HT and Turbo on
Motherboard MSI Z170A GAMING M7
Cooling Scythe Kotetsu
Memory 2 x Kingston HyperX DDR4-2133 8 GiB
Video Card(s) PowerColor PCS+ 390 8 GiB DVI + HDMI
Storage Crucial MX300 275 GB, Seagate 6 TB 7200 RPM
Display(s) Samsung SyncMaster T240 24" LCD (1920x1200 HDMI) + Samsung SyncMaster 906BW 19" LCD (1440x900 DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay
Audio Device(s) Realtek Onboard, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse SteelSeries Sensei RAW
Keyboard Tesoro Excalibur
Software Windows 10 Pro 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
#4
Note that the I/O panel you linked is USB 2.0, not 3.0. Not much sense in getting that. XD

I never tried requesting parts from them that aren't listed on their website. You'd think they'd have them (especially the USB 3.0 HAF 932 I/O panel) because they're still selling them in new cases.