Google Chrome freezes after monitor turning on ''please help''

M@tthias · Apr 11, 2021

Hello Everyone,

I have faced a upsetting problem for a while that every time while I browsed webpages and then I left for a break with the monitor turned off automatically after a few minutes. And then when the monitor turned on again, the webpage while I was browsing was frozen, I couldn't scroll at all unless I minimized the chrome and maximized it again, before let it work properly.

I googled first maybe tried to have the power setting to be HIGH PERFORMANCE? but it was unsuccessful, I have been fad up for this for a while, it seemed to be ever since I bought a ASUS RTX 3070 last year? No problem with the same system specs when I still used GTX970

NV driver: 465.89
OS: Win 10 64-bit 20H2 19042.870
Monitor Connection: HDMI

Does anyone face this kind of problem before? Thank you in advance.

velko-live · Apr 11, 2021

I have the same problem and another one separately, in which sometimes when I move my tabs, the pictures and the inscriptions on the tab disappear

elghinnarisa · Apr 11, 2021

Do you use any extentions? have you tried a clean installation of chrome? Does it only occur in chrome and no other browser or window?

have you tried this: https://www.windows10forums.com/threads/chrome-freezes-after-sleep-or-after-inactivity.7081/

Caring1 · Apr 11, 2021

Hardware acceleration in Chrome?
Try turning it on or off to see if that helps.

M@tthias · Apr 11, 2021

Caring1 said:
Hardware acceleration in Chrome?
Try turning it on or off to see if that helps.

Hello

Unfortunately, still the same.

elghinnarisa said:
Do you use any extentions? have you tried a clean installation of chrome? Does it only occur in chrome and no other browser or window?

have you tried this: https://www.windows10forums.com/threads/chrome-freezes-after-sleep-or-after-inactivity.7081/

Hello

close all extensions and try again, the same though. And seems to be no problem on Edge.
Clean installation of chrome? I use web installation from an official site.
I will try to do it by the other thread on the forums and get back to you later to see it works.

elghinnarisa said:
Do you use any extentions? have you tried a clean installation of chrome? Does it only occur in chrome and no other browser or window?

have you tried this: https://www.windows10forums.com/threads/chrome-freezes-after-sleep-or-after-inactivity.7081/

After following the guidance by disabling ''Calculate window occlusion on Windows '' seems to work without freezing, I can scroll after reactivating my monitor, I tried 2 times.

I will observe it for a couple of days to see if the solution solves my problem once and for all. Thank you

Bill_Bright · Apr 11, 2021

M@tthias said:
After following the guidance by disabling ''Calculate window occlusion on Windows '' seems to work without freezing, I can scroll after reactivating my monitor, I tried 2 times.

Interesting. It seems odd your issues suddenly started. If this was a program update, it seems many users would be complaining of the same problem. And I am assuming you did not recently enable that feature so why would disabling fix the problem? We may never know.

I was going to suggest uninstalling, rebooting, then reinstalling Chrome. But since it seems you might have found the solution, that would be a moot point.

Anyway, I am glad you [hopefully] have it all sorted out and thanks for posting your findings. Please come back in a couple days to let us know if your solution sticks.

newtekie1 · Apr 11, 2021

I've been having the same problem. I've just been living with it.

TheoneandonlyMrK · Apr 11, 2021

newtekie1 said:
I've been having the same problem. I've just been living with it.

Same I just full screen then reduce or vice versa and control is regained, annoying but not worth hunting out for me.

M@tthias · Apr 12, 2021

Hello all, I'm going to feedback and update you how it goes for my problem.

I tested a few times, simulating a frequently-faced freezing scenario, which I experienced most before this morning and afternoon. It appears that disabling ''Calculate window occlusion on Windows '' solved my problem, ''default'' before

I can scroll the chrome page after my monitor is reactivated from the automatically turning off setting now.

Cheers!

Processor	Intel® Core™ i7-9700KF
Motherboard	ASUS Z390-F GAMING
Cooling	Cooler Master MA610P RGB
Memory	Micron Ballistix Sport LT DDR4-3200 8GBx4
Video Card(s)	ASUS DUAL RTX 3070
Display(s)	Samsung 27'' CH580 1800R
Case	Cooler Master MasterBox CM694
Audio Device(s)	built-in
Power Supply	Corsair RM850x
Software	W10 Pro 64 bit

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Case	Lenovo M81 ThinkCentre
Audio Device(s)	Onboard
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Mouse	Cheap
Keyboard	Cheap
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Benchmark Scores	Not tested

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Processor	5900x
Motherboard	MSI B550 Tomahawk
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Memory	Corsair Vengence LPX 32GB
Video Card(s)	MSI RTX 3070 Gaming X
Storage	yes
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Power Supply	EVGA SuperNOVA 750w
VR HMD	Oculus CV1

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Storage	Kingston A2000 512Gb NVME
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Case	Corsair 450D High Air Flow.
Audio Device(s)	No need.
Power Supply	FSP Aurum 650W
Mouse	Yes
Keyboard	Of course
Software	W10 Pro 64 bit

Processor	Intel® Core™ i7-9700KF
Motherboard	ASUS Z390-F GAMING
Cooling	Cooler Master MA610P RGB
Memory	Micron Ballistix Sport LT DDR4-3200 8GBx4
Video Card(s)	ASUS DUAL RTX 3070
Display(s)	Samsung 27'' CH580 1800R
Case	Cooler Master MasterBox CM694
Audio Device(s)	built-in
Power Supply	Corsair RM850x
Software	W10 Pro 64 bit

System Name	Brightworks Systems BWS-6 E-IV
Processor	Intel Core i5-6600 @ 3.9GHz
Motherboard	Gigabyte GA-Z170-HD3 Rev 1.0
Cooling	Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF
Memory	32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s)	EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage	Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s)	Samsung S24E650BW LED x 2
Case	Fractal Design Define R4
Power Supply	EVGA Supernova 550W G2 Gold
Mouse	Logitech M190
Keyboard	Microsoft Wireless Comfort 5050
Software	W10 Pro 64-bit

Processor	Intel Core i7 10850K@5.2GHz
Motherboard	AsRock Z470 Taichi
Cooling	Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory	32GB DDR4-3600
Video Card(s)	RTX 2070 Super
Storage	500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s)	Acer Nitro VG280K 4K 28"
Case	Fractal Design Define S
Audio Device(s)	Onboard is good enough for me
Power Supply	eVGA SuperNOVA 1000w G3
Software	Windows 10 Pro x64

System Name	RyzenGtEvo/ Asus strix scar II
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Video Card(s)	Powercolour RX7900XT Reference/Rtx 2060
Storage	Silicon power 2TB nvme/8Tb external/1Tb samsung Evo nvme 2Tb sata ssd/1Tb nvme
Display(s)	Samsung UAE28"850R 4k freesync.dell shiter
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Software	Win 10 Pro
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Google Chrome freezes after monitor turning on ''please help''

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