GPU Crash/Artifact Issue

[hillpdavid]

Hi there,

Im seeking some advice on whether or not to assume my GOU is failing, and to get a replacement, or if maybe I should have it cleaned/tested. If it’s useful info my GPU is an NVIDIA RTX 2080 ti.

As of yesterday it began crashing anytime I load a game. My game (overwatch) is in very low graphic settings, not high, and it seems to affect other games too. My GPU temp is always as low as 49C when the crashes happen. During play before crash my CPU ve begun having strange visual artifacts during play before the crash too which I will include in a video link. Not pictured, sometimes weird glittery starry spots appear and disappear.

i uninstalled and reinstalled the drivers. No luck. Repaired corrupted files through a system scan (there were some but now fixed). Scanned for viruses and malware: nothing.

Not that learned in this area, so if I’m missing more useful info please let me know. Thanks in advance to anyone who can help.

 

[ir_cow]

You get those big geometry glitches when the overclock is too high but doesn't quite crash the game either. Sparkles is often memory OC related.

If you have a overclock set, disable it.

 

[hillpdavid]

I checked with the guy I hired to put my pc together (I just bought the parts through the Corsair website).

Neither the GPU or ram is overclocked. The ram says it has XMP support but doesn’t come overclocked:

https://www.corsair.com/ca/en/Categories/Products/Memory/Vengeance-RGB-PRO-SL-Black/p/CMH32GX4M4E3200C16

I’m also a little confused because I’ve been using this GPU for a while, and 3 months ago I put it in a new computer with stronger processor, more ram, better PSU etc and I didn’t have these problems before. Even this new PC it’s been alright for months.

 

[Count von Schwalbe]

Try using MSI Afterburner to reduce the clock speeds of the VRAM on the GPU. This can help with the sparkles. Same the the GPU core, for the other stuff.

The memory that @ir_cow is talking about is the VRAM, part of the GPU itself.

 

[hillpdavid]

Thanks for the help Count. Both of you .
I’ll get Afterburner when I’m done work and give that a try. I’ll post an update after to say whether or not it fixed the problem.

 

[eidairaman1]

Unstable OC, thats the issue with not controlling boost clocks, on another point even unstable gpu memory OC can cause that. I say if its unstable boosting you didnt get what you paid for.

 

[ir_cow]

Unstable OC, thats the issue with not controlling boost clocks, on another point even unstable gpu memory OC can cause that. I say if its unstable boosting you didnt get what you paid for.

Probably used crypto mining GPU LOL

 

[hillpdavid]

So just a little update.. I installed MSI Afterburner, and in the center section where it says 'Core Clock' and 'Memory Clock'. They were both at 0. I'm assuming
that means nothing GPU was overclocked.

By Count von Shwalbes recommendation I experimented with underclocking. I reduced both Core Clock and Memory Clock by 20Mhz, together. I went down
by 20Mhz until both were at -140Mhz and unfortunately I still experienced the same rate of crashing, and visual artifacts. I didn't know how low was too low
to take it, so I didn't really consider going further with the reductions.

Thanks again to everyone for the help so far. At a loss.

 

[eidairaman1]

Gpu is done, get a RX 6800XT

 

[MrPerforations]

have you cleaned you pc's heat sinks out please?
temps might be ok, but if you got gunk in your heatsinks its not cooling properly.

 

[Count von Schwalbe]

So just a little update.. I installed MSI Afterburner, and in the center section where it says 'Core Clock' and 'Memory Clock'. They were both at 0. I'm assuming
that means nothing GPU was overclocked.

By Count von Shwalbes recommendation I experimented with underclocking. I reduced both Core Clock and Memory Clock by 20Mhz, together. I went down
by 20Mhz until both were at -140Mhz and unfortunately I still experienced the same rate of crashing, and visual artifacts. I didn't know how low was too low
to take it, so I didn't really consider going further with the reductions.

Thanks again to everyone for the help so far. At a loss.

That shouldn't be the case. Maybe it was an offset? A screenshot might be good.


I think you may have to replace the card, what you are experiencing doesn't sound healthy.

 

[64K]

Artifacting is usually a VRAM issue. iirc the 2080 Ti originally launched with Micron VRAM chips and there were an unusual amount of VRAM issues and returns when they were brand new. They were replaced with the higher quality Samsung chips later and things went back to normal.

I think you will have to replace your card.

 

[Chrispy_]

Faulty GPU on first glance:

It's a classic core failure when you get geometry glitches like that - most often seen during undervolting/overclocking when the GPU needs more voltage than it's getting. 9 times out of 10 - that's a fault with the GPU itself and not the power supply and the fact you've downclocked the card to reduce it's power consumption without solving the issue makes me less likely to suspect your PSU.

VERY occasionally, that sort of issue can be caused by stale shader cache and driver issues, so it's worth clearing the shader cache and using DDU to do a full driver-wipe and reinstall - but those glitches are most often the hallmark of GPU core problems. If you have the old PC handy, put it back in there too.

 

[hillpdavid]

I plan to replace the card, based on most peoples input it really does feel like it’s done. As far as I know it’s one of the early models so it could be what 64K is saying.

Following Eidairaman1’s recommendation I’m looking for an RX 6800 XT. But, does anyone have a recommendation for a GPU in the $450US - $600US price range? I wasn’t exactly budgeting for a GPU replacement this month but I need to get on it so it doesn’t impact my ability to do school assignments that noticeably. I’m in school for Video Game Animation if that’s helpful.

Thanks again for everyone’s input.

 

[ir_cow]

I'm pretty sure 6800 / 6900 is EOL. I've been seeing the 6950 XT pop off at Newegg for $700 just a few days ago. Might be worth seeing what deals are going on. Probably 7800 XT is around the corner and AMD is dumping old stock.

 

[Count von Schwalbe]

A tad over your budget but it seems like a great deal.

ASRock Radeon RX 6900 XT PHANTOM GAMING D Graphics Card 16GB GDDR6, AMD RDNA2 (RX6900XT PGD 16GO) - Newegg.com

Buy ASRock Radeon RX 6900 XT PHANTOM GAMING D Graphics Card 16GB GDDR6, AMD RDNA2 (RX6900XT PGD 16GO) with fast shipping and top-rated customer service. Once you know, you Newegg!

www.newegg.com

 

[hillpdavid]

So I got a little lucky and a friend of a friend has an essentially unused RTX 3070 to that he’s letting go for a reasonable price.

I’ve seen that my PSU can handle the wattage, but the PCIe slot stuff I’m a bit confused over. Can someone tell me if I’ll be able to use this GPU if I chose to run with it?

My PSU is:

https://www.corsair.com/ca/en/Categories/Products/Power-Supply-Units/hxi-series-2017-config/p/CP-9020138-NA

The page for RTX 3070 ti is here:

NVIDIA GeForce RTX 3070 Family

The AI Revolution has Come to Gaming

www.nvidia.com

Thanks to anyone in advance.

 

[Count von Schwalbe]

PCIe slot stuff I’m a bit confused over.

Do you care to elaborate? I am not sure what you mean.

If a 2080 TI worked, a 3070 (TI?) should work also. The only difference is that the 3070 supports PCIe 4.0, but if your motherboard is only 3.0, the card will detect that and run in PCIe 3.0 mode.

 

[hillpdavid]

Do you care to elaborate? I am not sure what you mean.

If a 2080 TI worked, a 3070 (TI?) should work also. The only difference is that the 3070 supports PCIe 4.0, but if your motherboard is only 3.0, the card will detect that and run in PCIe 3.0 mode.

Sorry I was typing that during my shift haha. I guess what I mean specifically
when it says ‘x16’ after the PCIe, for instance.

Looking over the specs on the PSU I didn’t see anything like that, but it did say PCIe x16 on the GPU specs.

And yes the 3070 is TI also. Thanks for saying what you said I feel perfectly confident about it now, and a couple steps closer to having more understanding about upgrading GPUs and the information involved.

 

[Chrispy_]

So I got a little lucky and a friend of a friend has an essentially unused RTX 3070 to that he’s letting go for a reasonable price.

I’ve seen that my PSU can handle the wattage, but the PCIe slot stuff I’m a bit confused over. Can someone tell me if I’ll be able to use this GPU if I chose to run with it?

My PSU is:

https://www.corsair.com/ca/en/Categories/Products/Power-Supply-Units/hxi-series-2017-config/p/CP-9020138-NA

The page for RTX 3070 ti is here:

NVIDIA GeForce RTX 3070 Family

The AI Revolution has Come to Gaming

www.nvidia.com

Thanks to anyone in advance.

Your PSU will be absolutely fine.
Your motherboard will be absolutely fine.

The only caveat with the 3070Ti is that it'll draw more than 150W total from the 8-pin connectors, so you should use separate modular cables from the PSU to each connector. I'm sure the HX850 has quality modular cables and will be fine daisy chaining both connectors on the same modular cable, but you should split the load across two cables to reduce the total resistance of the power, keep wire temperatures lower and potentially stop the GPU's power delivery from fighting with itself when trying to balance power draw from the two connectors.

 

[tabascosauz]

Sorry I was typing that during my shift haha. I guess what I mean specifically
when it says ‘x16’ after the PCIe, for instance.

Looking over the specs on the PSU I didn’t see anything like that, but it did say PCIe x16 on the GPU specs.

And yes the 3070 is TI also. Thanks for saying what you said I feel perfectly confident about it now, and a couple steps closer to having more understanding about upgrading GPUs and the information involved.

3070 Ti sips a fair bit more power than the regular GDDR6 3070 but 750W is more than enough. Ti was my last GPU and I ran it with a 5900X on a SF750 for a long time. HX850 is way more than enough.

If your platform doesn't have PCIe 4.0 then it'll just be 3.0 x16 which is no problem for the 3070 Ti. Fill out your system specs for a more complete picture.

Is the 3070 Ti just an FE model?

 

[hillpdavid]

Chrispy_:

Thanks for the confidence, as well as the tips about separate modular cables. I will do that.

tabascosauz:

AMD Ryzen 5950X 16 Core
ASRock B550M PG Riptide
Corsair HX850 Watt PSU
Vengeance RGB Pro SL 128GB DDR4 Dram 3200MHZ C16 Memory Kit
MP600 Pro XT 1TB M.2 NVMe PCIe Gen 4x4 SSD

Thanks for the tips as well. And the 3070 TI is an FE, yes.

 

[tabascosauz]

Chrispy_:

Thanks for the confidence, as well as the tips about separate modular cables. I will do that.

tabascosauz:

AMD Ryzen 5950X 16 Core
ASRock B550M PG Riptide
Corsair HX850 Watt PSU
Vengeance RGB Pro SL 128GB DDR4 Dram 3200MHZ C16 Memory Kit
MP600 Pro XT 1TB M.2 NVMe PCIe Gen 4x4 SSD

Thanks for the tips as well. And the 3070 TI is an FE, yes.

Easy, PCIe 4.0 then. No issues.

3070 Ti stock does draw up to 290W and will happily hit that number at full load, but as usual you can reduce thermals and power quite a bit if you can run a good undervolt in Afterburner, without losing performance. At 0.93V I was usually down to about 180-250W.

 

[Count von Schwalbe]

Sorry I was typing that during my shift haha. I guess what I mean specifically
when it says ‘x16’ after the PCIe, for instance.

Looking over the specs on the PSU I didn’t see anything like that, but it did say PCIe x16 on the GPU specs.

That is the spot on the motherboard, nothing to do with power. Basically all GPUs use a x16 slot - some low-end ones can use less. Nothing to worry about.