GPU-Z 1.18.0 / CPU Core Clock 0 - Memory Clock 0 - CPU Temp --

[grimmi]

Hello,

i have 3 Radeon RX480 cards, i installed windows 10 with 64bit-radeon-software-crimson-relive-17.2.1-feb28. Also tryed non-whql-win10-64bit-radeon-software-crimson-relive-17.4.1-apr3.

with both drivers same error... any Tips for me?

XFX 480 Core 1288M 8GB
RX-480M8BFA6

 

[P4-630]

"CPU Core Clock 0 - Memory Clock 0 - CPU Temp --"

GPU-Z reads GPU sensors, not from the "CPU"...

Did you overclock your cards?
Run it at stock speed and run GPU-Z again.

 

[grimmi]

No the cards are in Factory default Settings

 

[grimmi]

"CPU Core Clock 0 - Memory Clock 0 - CPU Temp --"

GPU-Z reads GPU sensors, not from the "CPU"...

Did you overclock your card?
Run it at stock speed and run GPU-Z again.

Sorry ... i mean GPU...

 

[GutZ]

I have the same issue!
It has never worked. I have no idea what the problem is.
Any help would be greatly appreciated

 

[W1zzard]

Does the problem go away when you use a newer driver version? 16.6 seems a little bit old.

Also submit a validation and get me the validation id, no need to enter email or name. The validation includes some debug logs for me to take a look at

 

[grimmi]

also with new Version: 64bit-radeon-software-crimson-relive-17.2.1-feb28. Also tryed non-whql-win10-64bit-radeon-software-crimson-relive-17.4.1-apr3

 

[W1zzard]

Submit a validation please, so I can check what's going on

 

[ALTasas]

Same here with RX 580, drivers 17.4.3
Submited validation it's
u3z6f
Maybe you can help

 

[W1zzard]

Same here with RX 580, drivers 17.4.3
Submited validation it's
u3z6f
Maybe you can help

Contact me on Skype (text-chat only), so we can do a quick debugging session

 

[W1zzard]

Thanks to ALTasas for the help! This is an AMD driver bug that happens when you have the monitor connected to Intel IGP and nothing connected to the Radeon card.

I reported to AMD, and they said a fix will be in the next driver release.

 

[ALTasas]

Got some answers from supports:
Sapphire suport:

Dear Sir

Our new Trixx will support RX500 series and will release soon. Your version is not support RX500 series, please note.
Regards

AMD Employee anwer on forum:

This is to be expected. The RX500 series are new ASIC's and these third party apps will need to be updated to handle these new products.

Hint from user on AMD forum:

Delete all of your third party graphics controllers (trixx, ab, etc)...they conflict with Wattman. Then do a clean install of your graphics drivers.

Clean Install AMD Graphics Drivers

But when I installed drivers there was no these apps on my computer, I installed it later SO I doubt that it can help

 

[W1zzard]

Have you tried 17.4.4 ?

 

[ALTasas]

Just downloaded, will try in few minutes and post results

Drivers installed but after clicking install reLive got error message

Tried to skipe reLive but got same message.

Link learn more leads to this page:
http://support.amd.com/en-us/kb-art...m_content=error1603|IM_GENERAL_ERROR_INSTALL/

But display drivers is installed so I dont know if it is driver problem.
Still not shows temp and clocks

 

[ALTasas]

But if this is just driver, there is a lot of videos about rx 580 which has no this problem:

 

[P4-630]

Try DDU and perform a clean driver install.

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

[W1zzard]

But if this is just driver, there is a lot of videos about rx 580 which has no this problem:

Do they have the monitor connected to Intel integrated?

 

[ALTasas]

Do they have the monitor connected to Intel integrated?

So this issue just with intel integrated?

 

[W1zzard]

So this issue just with intel integrated?

It's with the monitor NOT connected to Radeon

 

[grimmi]

i installed 17.4.4 with the RX480 same Problem. There is no monitor connected. But i use the onboard grafic as main / default graphicscard. Cause when i use the radon and there is no monitor connected the resolution is only 640x480 and i can't change it. i connect to the maschin with teamviewer.

 

[W1zzard]

That's exactly the issue. Then using Radeon with the monitor connected to Intel, and no other monitor connected to Radeon, the clock and temperature reading will not work due to an AMD driver bug. They promised this will be fixed soon.

 

[Gorbush]

Sorry to hijack this thread but I have similar problem but on Intel HD 500 (Celeron N3450 - Apollo Lake-M) GPU (PID 0x5A85). What's more strange is that when I put display to sleep then GPU Core Clock jumps from 0 to 4250 MHz periodically.
I think that might have something to do with Intel graphics drivers or there is a problem with Windows 10 Creators Update (ver 1703) which I forced to install manually with MS update assistant.

My validation is n3zb7.

Pleas try to fix it. GPU-Z is only program which shows real values for GPU power and load which I could find.

There are also minor inconsistency at Graphic Card page like Memory type DDR4 (real DDR3) but most problematic is Shaders count which for HD 500 should be 12 EU and GPU-Z shows 18. Probably it is for Intel HD 505 GPU (PID 0x5A84) in Pentium N4200. I don't know how much ROPs TMUs there are.

@grimmi
Could you check if GPU-Z shows proper values for internal Intel GPU?