GPU-Z AMD 380 can cause PC Freeze very rarely.

[zerowalker]

Hi,

I have been having this issue with even my last card, 6970.
I experienced it with all versions i tried, but very rarely, it just happened somtimes.

With my new card 380, i am not sure if i have experienced it before or if this was the first time.

The version used now was 0.8.6.

I got the BSOD Dump if that's of any help (Not sure if i normally get that, as i saw no BSOD).
What happend was i opened the application, my PC then basically froze and produced like 3 more frames slowly (the cursor moved much and i think in sync with me, so basically it was like it was skipping all those frames that should have been there).

Then nothing more until the PC auto restarted.

I doubt there can be a fix for this as it's been around me for ages, and no one else seem to have any issue at all when i search on it

GPU is Not overclocked, my CPU is though but it handles stress tests fine.

The BSOD Crash was: 0x00000119 - ksecdd.sys.

I got Crimson Drivers 16.5.3.0

Worth noting is that i also got a Freeze when gaming the other day, which i guess was caused by Crimson.
I haven't really updated it in a long while cause Crimson always gave me random issues, but i decided to update now as it's been half a year.

But well maybe that's the one to blame, but it makes no sense if i am the only one experiencing weird issue,
no clue how to troubleshoot them either

Thanks

 

[TheGuruStud]

I doubt that's related to the video card (especially since this is your 2nd card and that file is a windows driver). This sounds more like shitty windows or another hardware fault. I mean, you can try wiping all drivers (video, sound, etc) and start over to see.

I wouldn't even bother wasting time troubleshooting besides a driver wipe at this point. I'd make a system image and reinstall windows to see if it still occurs.

 

[EarthDog]

What power supply do you have exactly?

Please fill in your system specs...

 

[TheGuruStud]

What power supply do you have exactly?

Please fill in your system specs...

Good point

 

[zerowalker]

The BSOD is called "VIDEO_SCHEDULER_INTERNAL_ERROR", which sounds like a GPU issue?

The PSU i got is: "Cooler Master v850"

Spoiler: PC Information (Much Text) - Very Messy

Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 760 @ 2.80GHz 45 °C
Lynnfield 45nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 761MHz (7-8-7-20)
Motherboard
ASUSTeK Computer INC. P7P55D-E PRO (LGA1156) 43 °C
Graphics
SyncMaster (1920x1200@60Hz)
4096MB ATI AMD Radeon R9 380 Series (Sapphire/PCPartner) 56 °C
Storage
7452GB Seagate ST8000AS0002-1NA17Z (SATA) 33 °C
476GB Samsung SSD 840 PRO Series (SSD) 32 °C
1863GB Western Digital WDC WD20EARS-00MVWB0 (SATA) 36 °C
931GB Western Digital WDC WD1002FBYS-01A6B0 (SATA) 39 °C
3726GB Western Digital WDC WD40EZRX-00SPEB0 (SATA) 35 °C
3726GB Western Digital WDC WD40EZRX-00SPEB0 (SATA) 34 °C
1863GB Western Digital WDC WD20EARX-00PASB0 (SATA) 33 °C
7GB Corsair Flash Voyager USB Device (USB)
Optical Drives
No optical disk drives detected
Audio
Sound Blaster ZxR DBpro
Operating System
Windows 10 Pro 64-bit
Computer type: Desktop
Installation Date: 2016-04-09 4:19:54 AM
Power Profile
Active power scheme Balanced
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 15 min
Turn Off Hard Disk after: (On AC Power) 60 min
Suspend after: (On AC Power) Never
Screen saver Disabled
Uptime
Current Session
Current Time 2016-05-27 8:54:33 AM
Current Uptime 25,853 sec (0 d, 07 h, 10 m, 53 s)
Last Boot Time 2016-05-27 1:43:40 AM
CPU
Intel Core i5 760
Cores 4
Threads 4
Name Intel Core i5 760
Code Name Lynnfield
Package Socket 1156 LGA
Technology 45nm
Specification Intel Core i5 CPU 760 @ 2.80GHz
Family 6
Extended Family 6
Model E
Extended Model 1E
Stepping 5
Revision B1
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX
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Multiplier x 21.0
Bus Speed 190.4 MHz
Rated Bus Speed 3046.3 MHz
Temperature 44 °C
Threads APIC ID: 2
Core 2
Core Speed 3998.3 MHz
Multiplier x 21.0
Bus Speed 190.4 MHz
Rated Bus Speed 3046.3 MHz
Temperature 47 °C
Threads APIC ID: 4
Core 3
Core Speed 3998.3 MHz
Multiplier x 21.0
Bus Speed 190.4 MHz
Rated Bus Speed 3046.3 MHz
Temperature 42 °C
Threads APIC ID: 6
RAM
Memory slots
Total memory slots 4
Used memory slots 4
Free memory slots 0
Memory
Type DDR3
Size 8192 MBytes
Channels # Dual
DRAM Frequency 761.6 MHz
CAS# Latency (CL) 7 clocks
RAS# to CAS# Delay (tRCD) 8 clocks
RAS# Precharge (tRP) 7 clocks
Cycle Time (tRAS) 20 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 57 %
Total Physical 8.00 GB
Available Physical 3.43 GB
Total Virtual 16 GB
Available Virtual 8.48 GB
SPD
Number Of SPD Modules 4
Slot #1
Type DDR3
Size 2048 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMP4GX3M2C1600C7
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
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XMP-1600
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tRAS 20
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Type DDR3
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Max Bandwidth PC3-10700H (667 MHz)
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SPD Ext. XMP
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JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
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tRAS 24
tRC 34
Voltage 1.500 V
XMP-1600
Frequency 800 MHz
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RAS# To CAS# 8
RAS# Precharge 7
tRAS 20
Voltage 1.650 V
Slot #3
Type DDR3
Size 2048 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMP4GX3M2C1600C7
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
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tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
XMP-1600
Frequency 800 MHz
CAS# Latency 7.0
RAS# To CAS# 8
RAS# Precharge 7
tRAS 20
Voltage 1.650 V
Slot #4
Type DDR3
Size 2048 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMP4GX3M2C1600C7
SPD Ext. XMP
Timing table
JEDEC #1
Frequency 444.4 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 23
Voltage 1.500 V
JEDEC #2
Frequency 592.6 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #3
Frequency 666.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 34
Voltage 1.500 V
XMP-1600
Frequency 800 MHz
CAS# Latency 7.0
RAS# To CAS# 8
RAS# Precharge 7
tRAS 20
Voltage 1.650 V
Motherboard
Manufacturer ASUSTeK Computer INC.
Model P7P55D-E PRO (LGA1156)
Version Rev 1.xx
Chipset Vendor Intel
Chipset Model DMI Host Bridge
Chipset Revision 11
Southbridge Vendor Intel
Southbridge Model P55
Southbridge Revision 06
System Temperature 43 °C
BIOS
Brand American Megatrends Inc.
Version 1703
Date 2012-06-26
Voltage
CPU CORE 1.296 V
MEMORY CONTROLLER 1.728 V
+3.3V 3.376 V
+5V 5.088 V
+12V 11.821 V
VIN6 0.736 V
PCI Data
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Bus Width 32 bit
Slot Designation PCIEX16_1
Characteristics 3.3V, Shared, PME
Slot Number 0
Slot PCI-E
Slot Type PCI-E
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Bus Width 32 bit
Slot Designation PCIEX1_1
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Slot PCI
Slot Type PCI
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Characteristics 3.3V, Shared, PME
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Graphics
Monitor
Name SyncMaster on AMD Radeon R9 380 Series
Current Resolution 1920x1200 pixels
Work Resolution 1920x1170 pixels
State Enabled, Primary, Output devices support, Unsafe
Monitor Width 1920
Monitor Height 1200
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
ATI AMD Radeon (TM) R9 380 Series
Manufacturer ATI
Model AMD Radeon R9 380 Series
Device ID 1002-6939
Revision F2
Subvendor Sapphire/PCPartner (174B)
Current Performance Level Level 0
GPU Clock 985.0 MHz
Temperature 56 °C
Driver version 16.200.1013.0
BIOS Version 113-2E30810-O4H
Memory Type GDDR5
Memory 4096 MB
Bandwidth 185.6 GB/s
Count of performance levels : 2
Level 1 - "Perf Level 0"
GPU Clock 300 MHz
Shader Clock 150 MHz
Level 2 - "Perf Level 1"
GPU Clock 985 MHz
Shader Clock 1450 MHz
Optical Drives
No optical disk drives detected
Audio
Sound Cards
AVerMedia H727 PCIe Hybrid DVBT HDMI Capture Device
HD Webcam C525
USB Audio Device
Sound Blaster ZxR DBpro
Sound Blaster ZxR
AMD High Definition Audio Device
Playback Device
Speakers (2- Sound Blaster ZxR)
Recording Devices
Microphone (Samson C03U ) (default)
What U Hear (2- Sound Blaster ZxR)
Aux (2- Sound Blaster ZxR DBpro)
Digital Audio (S/PDIF) (2- Sound Blaster ZxR DBpro)
Peripherals
Logitech HID-Compliant Keyboard
Device Kind Keyboard
Device Name Logitech HID-Compliant Keyboard
Vendor Logitech
Location USB Input Device
Driver
Date 6-9-2015
Version 5.90.38.0
File C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys
File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
File C:\WINDOWS\system32\LkmdfCoInst.dll
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Microsoft
Location USB Input Device
Driver
Date 6-21-2006
Version 10.0.10586.0
File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Logitech HID-compliant Cordless Mouse
Device Kind Mouse
Device Name Logitech HID-compliant Cordless Mouse
Vendor Logitech
Location USB Input Device
Driver
Date 6-9-2015
Version 5.90.38.0
File C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys
File C:\WINDOWS\system32\DRIVERS\LMouFilt.Sys
File C:\WINDOWS\system32\DRIVERS\mouhid.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
File C:\WINDOWS\system32\LkmdfCoInst.dll
File C:\WINDOWS\system32\LMouFiltCoInst.dll
Microsoft USB Wireless Mouse (Mouse and Keyboard Center)
Device Kind Mouse
Device Name Microsoft USB Wireless Mouse (Mouse and Keyboard Center)
Vendor Microsoft
Location Microsoft Hardware USB Mouse
Driver
Date 4-9-2015
Version 9.7.132.0
File C:\WINDOWS\system32\DRIVERS\point64.sys
File C:\WINDOWS\system32\DRIVERS\mouhid.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
File C:\WINDOWS\system32\WdfCoInstaller01011.dll
Logitech HD Webcam C525
Device Kind Camera/scanner
Device Name Logitech HD Webcam C525
Vendor Logitech
Comment Logitech HD Webcam C525
Location 0000.001a.0000.001.006.000.000.000.000
Driver
Date 10-22-2012
Version 13.80.853.0
File C:\Program Files\Common Files\logishrd\WUApp64.exe
File C:\WINDOWS\system32\drivers\lvuvc64.sys
File C:\WINDOWS\system32\drivers\LVAFT.cfg
File C:\WINDOWS\system32\lvcod64.dll
File C:\WINDOWS\syswow64\lvcodec2.dll
File C:\WINDOWS\system32\LVUI64.dll
File C:\WINDOWS\system32\LVUIRC64.dll
File C:\WINDOWS\system32\DevManagerCore.dll
File C:\WINDOWS\system32\LogiDPP.dll
File C:\WINDOWS\system32\LogiDPPApp.exe
File C:\WINDOWS\syswow64\LVUI2.dll
File C:\WINDOWS\syswow64\LVUI2RC.dll
File C:\WINDOWS\syswow64\DevManagerCore.dll
File C:\WINDOWS\syswow64\LogiDPP.dll
File C:\WINDOWS\syswow64\LogiDPPApp.exe
File C:\Program Files\Common Files\logishrd\resolution_13_0_0.xml
File C:\Program Files (x86)\Common Files\logishrd\resolution_13_0_0.xml
File C:\WINDOWS\system32\lvco1380853.dll
File C:\WINDOWS\system32\lvcoin64.ini
HD Webcam C525
Device Kind Audio device
Device Name HD Webcam C525
Vendor Logitech
Location 0000.001a.0000.001.006.000.000.000.000
Driver
Date 10-22-2012
Version 13.80.853.0
File C:\Program Files\Common Files\logishrd\WUApp64.exe
File C:\WINDOWS\system32\drivers\lvrs64.sys
File C:\WINDOWS\system32\drivers\USBAUDIO.sys
File C:\WINDOWS\system32\DRIVERS\drmk.sys
File C:\WINDOWS\system32\DRIVERS\portcls.sys
File C:\WINDOWS\system32\WMALFXGFXDSP.dll
File C:\WINDOWS\system32\SysFxUI.dll
File C:\WINDOWS\system32\lvco1380853.dll
File C:\WINDOWS\system32\lvcoin64.ini
File C:\WINDOWS\system32\Repository.reg
USB Audio Device
Device Kind Audio device
Device Name USB Audio Device
Vendor Genesys Logic,
Comment Samson C03U
Location 0000.001d.0000.001.003.000.000.000.000
Driver
Date 10-29-2015
Version 10.0.10586.0
File C:\WINDOWS\system32\drivers\USBAUDIO.sys
File C:\WINDOWS\system32\DRIVERS\drmk.sys
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File C:\WINDOWS\system32\WMALFXGFXDSP.dll
File C:\WINDOWS\system32\SysFxUI.dll

Generated with Speccy v1.29.714

 

[Shou Miko]

I actually lately ran DDU on my pc to get rid og all Intel and Nvidia drivers since with driver version 368.22 for OverWatch my pc has had random freezes going to HDMI output for my tv so I had no output on my tv or monitor when switching.

So i ran DDU to remove all Intel and Nvidia drivers reinstalled them and still had trouble with my HDMI on my Galax GTX 970 OC ITX card so I enabled Multi-GPU in the bios on my Asus Z170I Gaming board and run HDMI output on my mobo now and when I change signal output no more freezes just works again.

HDMI on my GTX 970 was working flawless with driver 365.19 but since I game OverWatch I upgraded my driver and I do that everything Nvidia comes out with a new driver.

 

[zerowalker]

Oh i forgot to mention, i mostly use DDU to install new drivers, think i did it with this one as well, i dig 16.5.2.1 then upgraded to 16.5.3, then reinstalled it after DDU if i remember correctly,
as i wanted to be sure it wouldn't be messing around. At least i hope i did so.

 

[EarthDog]

I meant here at the site... see under my name???? You change that in your preferences.

That wall of text is useless, LOL!

PSU is a good one so long as it isn't failing (doubtful).

As far as the BSOD error a quick google points to the driver: https://msdn.microsoft.com/en-us/library/windows/hardware/ff557275(v=vs.85).aspx

Tried a 'pre' Crimson driver?

 

[zerowalker]

Oh, didn't know this site had that, will fill it out later.
Sorry tried to find an automatic detailed process, and i eliminated most of the text which was of no use and kept the more important stuff

Yeah well the BSOD is clearly GPU related.

I said in the first post that pre-crimson is what seems to work for me.
But i can't tell if Crimson is the cause of GPU-Z crash, as it's rare, i got another way today though, after opening it twice.
Wasn't able to redo it though, changed some bios settings in hope of change;P

But the thing is that no one else have this problem, otherwise everyone with my card would be complaining, i can't believe no one cared about BSOD randomly in gpu-z and in games,
or if those are separate, don't know. It's all very confusing

 

[zerowalker]

Okay has happened more, last two times there were no Restart and no BSOD report (same freeze as before).
I look at the event viewer from last time and it basically says: "Display driver amdkmdap stopped responding and has successfully recovered."
Which doesn't make sense, it never restarted (i know how that should end, Black screen flicker, then everything is fine).

Also i had a video on this time, the video continued normally (audio at least), but after maybe 10-20 sec the audio stopped.
Not that it tells me anything, all crashes are random, but at least that means Audio wasn't affected so it wasn't the whole system, and well it must be the GPU.
I still can't figure out what the hell the cause is, cause i blame the Crimson drivers, but i mean such a big issue like this hasn't been reported anywhere, and i mean i even had it on my old 6970, makes no sense if i just have bad luck.
Worth noting, my old card i had for a very long time, many different OSes, didn't use GPU-Z Much, but pretty sure the Freeze could occur with both Windows 7 and 8.

 

[TheGuruStud]

Okay has happened more, last two times there were no Restart and no BSOD report (same freeze as before).
I look at the event viewer from last time and it basically says: "Display driver amdkmdap stopped responding and has successfully recovered."
Which doesn't make sense, it never restarted (i know how that should end, Black screen flicker, then everything is fine).

Also i had a video on this time, the video continued normally (audio at least), but after maybe 10-20 sec the audio stopped.
Not that it tells me anything, all crashes are random, but at least that means Audio wasn't affected so it wasn't the whole system, and well it must be the GPU.
I still can't figure out what the hell the cause is, cause i blame the Crimson drivers, but i mean such a big issue like this hasn't been reported anywhere, and i mean i even had it on my old 6970, makes no sense if i just have bad luck.
Worth noting, my old card i had for a very long time, many different OSes, didn't use GPU-Z Much, but pretty sure the Freeze could occur with both Windows 7 and 8.

You didn't mention video specific BSODs in the 1st post :/

It does sound like the card is unstable. Bake time? I baked a 660ti back to life recently. It couldn't even load the driver at boot without crashing.

 

[zerowalker]

The BSOD Code says Video Scheduler, so therefore i assume it's Video related;P

Which card, my old card 6970 is fine normally, had issues with stuff but it has always been AMD driver related i think, and the weird GPU-Z Issue.
As for R9 380 it's basically the same thing, except it might be only with Crimson, not sure.
It's really hard to replicate, i just open up GPU-Z here and there and it might crash.
But it's not like in 10 openings, it can be like 20+, it's random.
It has crashed in a Game once since Crimson, but not entirely sure if it's the GPU, but much are pointing towards that.

Well i have done much testing, the last freeze i had was with default BIOS settings (except some few non-overclock things) to make sure it's not the System.
Now i have used DDU and reinstalled 16.5.3 to make sure it's all in correct state, as i am a bit uncertain if i upgraded from 16.5.2.1 or not, not that i think that would be the cause anyhow.

It's so damn difficult to troubleshoot this stuff, everything you think is the cause just isn't -_-.

 

[TheGuruStud]

The BSOD Code says Video Scheduler, so therefore i assume it's Video related;P

Which card, my old card 6970 is fine normally, had issues with stuff but it has always been AMD driver related i think, and the weird GPU-Z Issue.
As for R9 380 it's basically the same thing, except it might be only with Crimson, not sure.
It's really hard to replicate, i just open up GPU-Z here and there and it might crash.
But it's not like in 10 openings, it can be like 20+, it's random.
It has crashed in a Game once since Crimson, but not entirely sure if it's the GPU, but much are pointing towards that.

Well i have done much testing, the last freeze i had was with default BIOS settings (except some few non-overclock things) to make sure it's not the System.
Now i have used DDU and reinstalled 16.5.3 to make sure it's all in correct state, as i am a bit uncertain if i upgraded from 16.5.2.1 or not, not that i think that would be the cause anyhow.

It's so damn difficult to troubleshoot this stuff, everything you think is the cause just isn't -_-.

Did you buy it new? It should be under warranty.

If not, I'd bake it lol. I doubt it can hurt at this point. 400F for 10 mins. Strip the card, of course. Make little foil stand offs for the corners to support it.

 

[zerowalker]

I didn't buy it new, but nearly new, and well while i could probably get to use the warranty from the old owner (we talked about that if an issue should arise) this issue is hard to use for that.
I can't just turn back a card saying "it seems to crash with GPU-Z and i very rare situations", they will have to test it and replicate the issue,
chances are very high they won't be able to replicate it, and then it costs me money for sending and paying them for checking on it for no reason

If the issue was caused by the card itself, i am quite certain i would have issues all over the place, like crashing i games often etc, artifacts or what have you.

 

[TheGuruStud]

I didn't buy it new, but nearly new, and well while i could probably get to use the warranty from the old owner (we talked about that if an issue should arise) this issue is hard to use for that.
I can't just turn back a card saying "it seems to crash with GPU-Z and i very rare situations", they will have to test it and replicate the issue,
chances are very high they won't be able to replicate it, and then it costs me money for sending and paying them for checking on it for no reason

If the issue was caused by the card itself, i am quite certain i would have issues all over the place, like crashing i games often etc, artifacts or what have you.

Maybe, maybe not. It could be a 2D only issue.

 

[zerowalker]

True, but i would like to have a way to properly replicate the issue, currently it's completely random, and one software doesn't tell the tale

 

[zerowalker]

Okay done more tests, it even occurs with Catalyst 15.11.1.
Got it two times, when when i had some Graphic programs running, so i did a retest to make sure that wasn't the issue.
So just opened and closed it pretty much until it froze (takes quite a while).
I did have Chrome and Youtube opened, but i doubt it should cause the freeze as then it would be very common.

EDIT:

6:09:42 AM

A service was installed in the system.

Service Name: GPU-Z
Service File Name: C:\Users\ZECURA~1\AppData\Local\Temp\\GPU-Z.sys
Service Type: kernel mode driver
Service Start Type: demand start
Service Account:

6:09:46 AM

Display driver amdkmdap stopped responding and has successfully recovered.

Even though it says this, it was completely frozen, i waited quite a while.

 

[zerowalker]

Seems other may have my kind of issue:

https://www.techpowerup.com/forums/threads/occasional-system-freeze-at-launching-gpu-z.211315/

 

[TheGuruStud]

Seems other may have my kind of issue:

https://www.techpowerup.com/forums/threads/occasional-system-freeze-at-launching-gpu-z.211315/

That's normal while playing a game. I can reproduce that, too.

 

[zerowalker]

But the guy at the bottom says the thing i am getting, like 20-40 runs until the crash, not sure if he has a game on or not.
Cause i don't have a game on.

But still, should it freeze the system if you have something that uses the GPU?

 

[TheGuruStud]

But the guy at the bottom says the thing i am getting, like 20-40 runs until the crash, not sure if he has a game on or not.
Cause i don't have a game on.

But still, should it freeze the system if you have something that uses the GPU?

It happens to me when it's under high load, otherwise, no.

 

[zerowalker]

Hmm, well to me it happens completely random.
I can open the application 100 times and i may be lucky it doesn't happen.
But mostly i think it happens withing 10-40 or something, but it can also happen the first try.

It sucks that i can't reproduce it with precision, else i could ask others to do it.
But saying "try to open the application 40 times and see if it may or may not freeze your system" doesn't make for much good testing.

 

[trog100]

random hardware faults (i think its hardware) can be impossible to pin down without selective part swapping.. i dont think its your gpu.. which leaves cpu.. memory.. motherboard or psu.. ????

random faults are a pain.. even when you think you have fixed it you most likely havnt..

trog

 

[zerowalker]

Perhaps, might very well be, but that GPU-Z is the cause is weird.
And that the driver actually resets (but it's still frozen) is even that weird.

That points towards something being wrong when loading it into the GPU.

I have tried A Lot of things, as my system is overclocked i tried different stable settings.
I now have everything on Default to make sure it's not the overclock.
So it's very hard to know what the cause is then, as it's not the overclock in this case.
And it's not a driver issue for the GPU either (at least neither latest Catalyst och Crimson prevents the crash from appearing).

I have done Memtest86 (when overclocked) and also A Lot of stress testing, no fail has been seen.
And in Default mode i doubt i need to test anything, if RAM was faulty it would appear long ago as it doesn't go away if you change settings, it's just broken.

So it's weird, and remember i had it on my last GPU as well, 6970.
Not sure if it's the same issue, but kinda must be, it just randomly froze if i opened GPU-Z i think, don't know if it ever got solved, don't think so, luckily i barely use the software, but most is cause of that fear.

 

[trog100]

i think a random motherboard component fault is the problem but short of swapping it our for another one there is no way of finding out..

trog