GPUZ crashes on startup and then the crash reporter crashes

red-ray · Oct 12, 2019

It's been like this for a few releases so I felt I should report it. Log and dump files attached.

Naki · Oct 12, 2019

Why do you need so many videocards, please? What do you use that 3rd GeForce GT 1030 for?

IF you remove it, does the crash still happen?

red-ray · Oct 12, 2019

Naki said:
Why do you need so many videocards, please? What do you use that 3rd GeForce GT 1030 for?
IF you remove it, does the crash still happen?

I am a software developer and I have 3 GPUs in this system so I can properly test my software.

I expect so as it's not this system GPUZ crashes on. If you had looked in the DrWatson report I attached you would have noticed this.

Naki · Oct 12, 2019

You might want to add your problem system specs to your profile then.

For your report to be of more help, full system specs of the crashing PC should be given.
(as an example, I am listing 3 of my PCs in my specs - laptop being omitted though)

red-ray · Oct 12, 2019

Naki said:
You might want to add your problem system specs to your profile then.

You might want to look in the DrWatson log as it's pretty obvious what the root cause of crash is, GPUZ is using instructions that are not present on the CPU and as the DrWatson log contains the CPUID all the information is there that is needed.

If GPUZ needs instructions to be present then it should check they are on start-up and report appropriately. The fact it's the crash reporter crashing means it's compiled with inappropriate options as there no way a crash reporter should crash in this way no matter which CPU it's running on.

Even though it won't help I have attached some details about the system.

Naki · Oct 12, 2019

Thanks! I suggest we let W1zzard decide if that will help, or not.

EDIT: Okayy, wait, wait a minute here! :confused:

(Flintstones voice

)
You are very mistaken, this helps. You are using 1 or more Matrox cards on the PC, plus at least 1 3dfx card.
No instructions issues here - neither Matrox, nor 3dfx are GPU brands supported by GPU-Z.
Officially, GPU-Z supports only Intel, AMD, former ATI and Nvidia GPUs. Everything/anything else is not supported, so a crash is quite normal.

To detect these & show info about them, please use other software and not GPU-Z.
Additionally, your Windows OS is none of Windows XP / Vista / Windows 7 / Windows 8 / Windows 10, so it could be an issue too.

Make sense?

red-ray · Oct 12, 2019

Naki said:
Make sense?

None at all, clearly you don't understand the root cause of the issue and suggest you let W1zzard deal with this.

Software crashing is never normal no matter what hardware you have, further I checked on a system with a mere nine Matrox GPUs and it did not crash.

Your list does not even mention XP-64 or 8.1 and 2003 is another oversight, did you know XP-64 uses the same 5.02 kernel as 2003 x64 server?

Just look in the log and you will see:

Exception number: c000001d (illegal instruction)

FAULT ->00401511 660fd645dc movq qword ptr [ebp-0x24],xmm0 ss:0023:0012f26c=00000000001530c0

So GPUZ is using an SSE2 instruction that a Pentium 4 has that an Athlon MP does not, further it also crashes on a P-III and I expect any earlier CPUs.

sneekypeet · Oct 14, 2019

You two need to stop. If I come back here and am deleting the same BS again, you can both take a small vacation.

You all were warned. On that note, closing thread now too.

System Name	\\RED
Processor	Intel Core i9 Extreme 9980XE (Skylake-X)
Motherboard	ASUS WS X299 Sage
Memory	128GB - 8 x 16GB - 1 x CMR64GX4M4A2666C16 + 2 x CMR32GX4M2A2666C16
Video Card(s)	1 x GeForce RTX 3080 + 1 x GeForce RTX 2080 + 1 x GeForce GT 1030
Storage	1 x Intel SSDPEKNW010T9 + 5 x Intel SSDPEKKW256G8 + 1 x Intel SSDPED1D280GA + 6 x Samsung 860 EVO
Display(s)	2 x Dell UP3017 (DP) + 1 x Dell 2407WFP (Digital) + 1 x Dell 2007FP (Digital)
Power Supply	Thermaltake TPG-1250D-T
Software	Windows 10 x64 Enterprise V10.00 Build 19045 22H2

System Name	Main PC/OldPC/3rd PC
Processor	Intel Core i7-3770K Ivy Bridge/Core i5-3470 Ivy Bridge/Core i3-4330 Haswell
Motherboard	ASUS P8Z77-V/ASRock Z68 Pro3 Gen1/ASUS H81M2
Cooling	Cooler Master Hyper 212 EVO/Intel Box cooler/Intel Box cooler
Memory	32GB Corsair Vengeance/32GB ADATA/16GB ADATA
Video Card(s)	SAPPHIRE R9 290 Tri-X OC 4GB/MSI RX 480 8GB/SAPPHIRE R9 390 8GB
Storage	2x1TB ADATA SSDs in RAID0+3 HDDs/2xCrucial 1TB SSDs in RAID0+3 HDDs/Samsung 1TB SSD+8TB+4TB HDDs
Display(s)	Philips 274E5QHAB@HDMI + Philips 273EQH@DVI (both 27")
Case	Fractal Design Define R4 Titanium
Audio Device(s)	Kenwood Mini HiFi system/Microlab speakers/Philips HDMI (main)+LG TV monitor HDMI + Apple headphones
Power Supply	Cooler Master Silent ProM 600 W (modular)
Mouse	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)@Razer Goliath mousepad (Medium speed)
Keyboard	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)
Software	Win10 64-bit (Main PC v.1809 RTM Enterprise/2nd PC v.1903 Insider Preview Pro/3rd PC - same as 2nd)

System Name	\\RED
Processor	Intel Core i9 Extreme 9980XE (Skylake-X)
Motherboard	ASUS WS X299 Sage
Memory	128GB - 8 x 16GB - 1 x CMR64GX4M4A2666C16 + 2 x CMR32GX4M2A2666C16
Video Card(s)	1 x GeForce RTX 3080 + 1 x GeForce RTX 2080 + 1 x GeForce GT 1030
Storage	1 x Intel SSDPEKNW010T9 + 5 x Intel SSDPEKKW256G8 + 1 x Intel SSDPED1D280GA + 6 x Samsung 860 EVO
Display(s)	2 x Dell UP3017 (DP) + 1 x Dell 2407WFP (Digital) + 1 x Dell 2007FP (Digital)
Power Supply	Thermaltake TPG-1250D-T
Software	Windows 10 x64 Enterprise V10.00 Build 19045 22H2

System Name	Main PC/OldPC/3rd PC
Processor	Intel Core i7-3770K Ivy Bridge/Core i5-3470 Ivy Bridge/Core i3-4330 Haswell
Motherboard	ASUS P8Z77-V/ASRock Z68 Pro3 Gen1/ASUS H81M2
Cooling	Cooler Master Hyper 212 EVO/Intel Box cooler/Intel Box cooler
Memory	32GB Corsair Vengeance/32GB ADATA/16GB ADATA
Video Card(s)	SAPPHIRE R9 290 Tri-X OC 4GB/MSI RX 480 8GB/SAPPHIRE R9 390 8GB
Storage	2x1TB ADATA SSDs in RAID0+3 HDDs/2xCrucial 1TB SSDs in RAID0+3 HDDs/Samsung 1TB SSD+8TB+4TB HDDs
Display(s)	Philips 274E5QHAB@HDMI + Philips 273EQH@DVI (both 27")
Case	Fractal Design Define R4 Titanium
Audio Device(s)	Kenwood Mini HiFi system/Microlab speakers/Philips HDMI (main)+LG TV monitor HDMI + Apple headphones
Power Supply	Cooler Master Silent ProM 600 W (modular)
Mouse	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)@Razer Goliath mousepad (Medium speed)
Keyboard	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)
Software	Win10 64-bit (Main PC v.1809 RTM Enterprise/2nd PC v.1903 Insider Preview Pro/3rd PC - same as 2nd)

System Name	\\RED
Processor	Intel Core i9 Extreme 9980XE (Skylake-X)
Motherboard	ASUS WS X299 Sage
Memory	128GB - 8 x 16GB - 1 x CMR64GX4M4A2666C16 + 2 x CMR32GX4M2A2666C16
Video Card(s)	1 x GeForce RTX 3080 + 1 x GeForce RTX 2080 + 1 x GeForce GT 1030
Storage	1 x Intel SSDPEKNW010T9 + 5 x Intel SSDPEKKW256G8 + 1 x Intel SSDPED1D280GA + 6 x Samsung 860 EVO
Display(s)	2 x Dell UP3017 (DP) + 1 x Dell 2407WFP (Digital) + 1 x Dell 2007FP (Digital)
Power Supply	Thermaltake TPG-1250D-T
Software	Windows 10 x64 Enterprise V10.00 Build 19045 22H2

GPUZ crashes on startup and then the crash reporter crashes

red-ray

Attachments

Naki

red-ray

Naki

red-ray

Attachments

Naki

red-ray

sneekypeet

Retired Super Moderator

System Name	EVA-01
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Motherboard	Asus ROG Maximus Z690 HERO EVA Edition
Cooling	ASUS ROG Ryujin III 360 with Noctua Industrial Fans
Memory	PAtriot Viper Elite RGB 96GB @ 6000MHz.
Video Card(s)	Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition
Storage	Addlink S95 M.2 PCIe GEN 4x4 2TB
Display(s)	Asus ROG SWIFT OLED PG42UQ
Case	Thermaltake Core P3 TG
Audio Device(s)	Realtek on board > Sony Receiver > Cerwin Vegas
Power Supply	be quiet DARK POWER PRO 12 1500W
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Keyboard	ROG STRIX Scope TKL Electro Punk
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