Green Screen of Death & Confusion.

Lionheart · Nov 14, 2019

Hey guys, I've gotten this random green screen randomly out of nowhere twice so far. First time was a week ago during a Starcraft II session & then now today randomly just surfing the web, I power cycle & then it's back to normal. Just updated to the latest AMD drivers to see if that will solve it, will have to play the waiting game on that. Has anyone experience this at all?

Hyderz · Nov 14, 2019

maybe loose cable?

thesmokingman · Nov 14, 2019

Display port? Just in case, sometimes the female port will wear and get loose. I just use a razor or thin flat head and push the thin frame of the port so it makes a snug connection again. Before realizing that the female ports can get enlarge, I went thru a bazilion things pulling my hair out.

Lionheart · Nov 14, 2019

Oh yeah my bad, I forgot to mention I'm using a standard HDMI cable, connected to a 1080p HDTV. Yup I've checked the cable for being lose, looks fine to me. :/

xkm1948 · Nov 14, 2019

5700XT I assume? Any overclocking? What's the temperature and hot spot temperature like?

phanbuey · Nov 14, 2019

looks like a signal problem, hopefully cable if not tv :/

Next time instead of cycling it try to unplug and replug the cable.

Lionheart · Nov 14, 2019

xkm1948 said:
5700XT I assume? Any overclocking? What's the temperature and hot spot temperature like?

Yeah Sapphire's RX 5700 XT Nitro+ one, no overclocking at all I just left it at it's default settings, I've been monitoring temps with HWiNFO but only the normal GPU temperature not the hot spot/junction one nor the memory temps, GPU temps are fine for the most part, depending on the game it ranges around 75C - 80C (My case can be a hot box)

phanbuey said:
looks like a signal problem, hopefully cable if not tv :/

Next time instead of cycling it try to unplug and replug the cable.

No worries I'll try that next time.

Vader · Nov 14, 2019

I had the exact same issue just yesterday. I turned on the pc and left for a couple of minutes, only to come back to a green screen.
I inmediatly restarted the pc and the picture was fine while going through the boot stages, then desktop shows up, i click firefox, then bam, white screen of death (same as OP's green but all white).
I restart again, but this time as soon as it gets to the desktop, i go to msi afterburner and set my gpu settings to stock (it was OCed) i had no problems since, will try to OC later again and see if the issue pops up again.
I should note that i am using an hdmi cable and i haven't touched it, wiggled it, or disconnected it, or even slightly move the case. I have no reason to think that was the problem (for me atleast).

Bill_Bright · Nov 14, 2019

If Vader's solution does not help, I would try a different monitor before getting too deep into troubleshooting the computer or graphics solution - just to eliminate the monitor from the equation.

Jetster · Nov 14, 2019

It's wanting Nvidia graphics

Vader · Nov 14, 2019

Jetster said:
It's wanting Nvidia graphics

Nice try, Jensen

R-T-B · Nov 14, 2019

Vader said:
Nice try, Jensen

I mean, it is literally spewing green pixels...

sorry. bad joke.

notVladel · Feb 4, 2020

Hi,

I am having the exactly same issue but with 5600 XT, not 5700 XT. Have you solved the issue in any way?

Zach_01 · Feb 4, 2020

When this color screen occurs try to unplug and replug the cable/adapter from the card, or move it around in case of misconnection.

I have MSI 5700XT GamingX
I also have an adaptor, HDMI(card output) to DVI(cable/monitor input) ...and the first day I plug it I had similar issues from the cable weight. Once I changed the rout of it and supported it’s weight the issue never happen again.
You should think also to change the cable with a new one just in case. A quality one...

notVladel · Feb 4, 2020

Hmm, okay. Thing is If the restart button on my PC isn't responding to this, but If I hold the power button and shut down the PC, after turning it on it works. I shall give this a try (tho' when it crashes I lose audio as well)

Zach_01 · Feb 4, 2020

notVladel said:
Hmm, okay. Thing is If the restart button on my PC isn't responding to this, but If I hold the power button and shut down the PC, after turning it on it works. I shall give this a try (tho' when it crashes I lose audio as well)

This is clearly a crash and not some cable misconnection....

notVladel · Feb 4, 2020

Yeah, that's what I'm saying

) The driver crashes, alongside with the PC. Oh well, I shall wait for OP to reply or AMD come with a fix.

Lionheart · Feb 4, 2020

Just got your message Vladel. The green screen issue did go away for me & the 3 main things I did was, re-seat the GPU, update drivers & I changed the HDMI cable around to a better one, problem went away. Not 100% what fixed it but I'm aiming towards the trash HDMI cable I was using. I hope you get issue sorted out, nothing more annoying than PC hardware/software issues.

lexluthermiester · Feb 4, 2020

Lionheart said:
Hey guys, I've gotten this random green screen randomly out of nowhere twice so far. First time was a week ago during a Starcraft II session & then now today randomly just surfing the web, I power cycle & then it's back to normal. Just updated to the latest AMD drivers to see if that will solve it, will have to play the waiting game on that. Has anyone experience this at all?

View attachment 136410

That's a new one. What did you do to it?

Fluffmeister · Feb 5, 2020

Navi certainly is exciting, each day... something new.

mbeeston · Feb 5, 2020

both look like video card was loose, same thing happened on my 1070ti.

Lionheart · Feb 5, 2020

lexluthermiester said:
That's a new one. What did you do to it?

No idea, think my TV wanted Nvidia graphics though.

R-T-B · Feb 5, 2020

I forgot about this thread.

I had this problem occasionally when overclocking Navi. I think it has something to do with idle voltages but it really has no way to confirm that outside of just killing idle-mode, and seeing if it helps.

If anyone wants to test that, I have a kit that can do it. PM me.

Melvis · Feb 5, 2020

GSOD....Interesting :laugh:

Vayra86 · Feb 5, 2020

Fluffmeister said:
Navi certainly is exciting, each day... something new.

That is what strikes me too. Not just with Navi either. I spot a trend here

And I think Jetster might be on to something, Low Quality or not.

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Green Screen of Death & Confusion.

Lionheart

Hyderz

thesmokingman

Lionheart

xkm1948

phanbuey

Lionheart

Vader

Bill_Bright

Jetster

Vader

R-T-B

notVladel

New Member

Zach_01

notVladel

New Member

Zach_01

notVladel

New Member

Lionheart

lexluthermiester

Fluffmeister

mbeeston

Lionheart

R-T-B

Melvis

Vayra86

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