HELP! burnt ram and broken ram slot :( am i screwed??

Dice · Apr 18, 2011

today i received a new 8gb set of corsair vengence ram. when i powered on the pc i was greeted by continuous loud beeps from the pc. so i switched of and pulled the ram.... there was a faint smell of burning and i was greeted by this....

and it gets worse looking at the ram slot the pin appers to be m.i.a.
so wtf?! how the hell did that happen?

am i going to be able to rma the ram and the board? or am i stuck with single channel and half a set of ram?

Any help and advise would be greatly appreciated.

PHaS3 · Apr 18, 2011

You could try RMA... sounds like a faulty ram slot or too much voltage applied to the ram. My money would be on the slot though, is the board new or have you used it with other ram?

20mmrain · Apr 18, 2011

Well do you have your old ram??? If so... Give it a hot. Or try one stick (The undamaged stick ) In one slot. If it posts than you can start narrowing it down from there.
Check your DIMM slots see if there are any bent pins inside. They are very tiny and hard to see.... but if you look hard enough you can usually tell.
If one sticks posts in the first dimm slot than I would try seeing what your MOB manual has to say and what DIMMS need to be populated. If you can try the suspected DIMM slot by it's self try that too (Again with the good stick of ram.)

My Guess is though with out knowing anything else is there is something wrong with that DIMM Slot now. Whether it was done before this accident or during I can't tell with out more information.

mstenholm · Apr 18, 2011

Did you test with the old ram?

In my book, if the MB is burnt, then Cosair own you one, but that just how I feel. Anyway you should RMA the ram since that is clearly not OK.

Dice · Apr 18, 2011

I had 8gb (4*2) running quite happily but having all the slots populated was limiting my overclock quite a bit so i upgraded when i didn't need to, like a knob, and ive sold them and bought a 4gb dimm set.
Ive had the board since the p55 chipset was released.

The other stick seems to work but not in that slot.

just checked and it looks like the pin may have gone down into the slot, had to find my torch to see it..

erocker · Apr 18, 2011

Dice said:
am i going to be able to rma the ram and the board? or am i stuck with single channel and half a set of ram?

There's only one way to find out. Contact support for both the mobo and RAM and get things started.

watercooled · Apr 18, 2011

tricky one that i no some places dont accept that type of damage to the motherboards.

but its worth a shot m8

Dice · Apr 18, 2011

mstenholm said:
In my book, if the MB is burnt, then Cosair own you one

it would be lovley wouldnt it : oops sorry about that have a new mobo.. cant see it though..

watercooled said:
tricky one that i no some places dont accept that type of damage to the motherboards.

ive had it a while now so i think the rma is going to be with msi.. anyone got any experiance with their rma service?
:cry:

erocker · Apr 18, 2011

Dice said:
ive had it a while now so i think the rma is going to be with msi.. anyone got any experiance with their rma service?

Sure, it works like most others. Start here: http://service.msicomputer.com/msi_user/rmaform_p.aspx

watercooled · Apr 18, 2011

Dice said:
it would be lovley wouldnt it : oops sorry about that have a new mobo.. cant see it though..

ive had it a while now so i think the rma is going to be with msi.. anyone got any experiance with their rma service?

never dealt with them myself but i believe they have fantastic customer support

scaminatrix · Apr 18, 2011

the pin is almost guaranteed to be in the slot. You have to be a dab hand with a pin to get it out whilst holding the motherboard upside-down. Although, I lost an LGA775 pin in the socket once, board still works perfect.

System Name	WTF?!.... Oh u bastard!
Processor	I5 2500k
Motherboard	Asus p8p67 pro
Cooling	Water
Memory	8GB Ripjawx
Video Card(s)	MSI 5870
Storage	60gb vertex 2e 2*1gb samsung f3 IN RAID 0, 1TB WD Caviar Black, 750GB Seagate Barracuda
Case	Cooler Master ATCS 840
Power Supply	650W Be Quiet Dark Power PRO
Software	7 64bit

System Name	Dell Vostro 5630 \| PHaS3-XXI
Processor	Intel Core i7 1360P \| AMD Ryzen 7 5700X PBO
Motherboard	Asus ROG Strix B450-F Gaming
Cooling	Corsair H105 (AM4 Retention yay!)
Memory	16GB Quad Channel LPDDR5 4800 \| Crucial 64GB DDR4 Pro 3200 C16
Video Card(s)	Nvidia RTX 2050 \| Gigabyte Radeon RX 5700 Stock Cooler @ XT BIOS
Storage	Kioxia 512GB NVMe \|Crucial MX200 SSD + Samsung 980 1TB + 870QVO 1TB + 12TB HDDs
Display(s)	Dell Laptop Display 1920x1200 \| Dell UltraSharp U2719D
Case	Fractal Design Define R4
Power Supply	Corsair RM750
Mouse	Logitech G403 \| Logitech G Pro
Keyboard	Logitech MX Keys
Software	Windows 11 Pro x64
Benchmark Scores	@_@

System Name	My Gaming System
Processor	Intel i7 4770k @ 4.4 Ghz
Motherboard	Asus Maximus VI Impact (ITX)
Cooling	Custom Full System Water cooling Loop
Memory	G.Skill 1866 Mhz Sniper 8 Gb
Video Card(s)	EVGA GTX 780 ti SC
Storage	Samsung SSD EVO 120GB - Samsung SSD EVO 500GB
Display(s)	ASUS W246H - 24" - widescreen TFT active matrix LCD
Case	Bitfenix Prodigy
Power Supply	Corsair AX760 Modular PSU
Software	Windows 8.1 Home Primeum

System Name	The work PC /2700x/5950x
Processor	3900X stock/ 2700x stock/ 5950x 4200 MHz fixed @ 1,056-1,08V
Motherboard	Gigabyte AORUS Master X570/2xMSI X470 M7 AC
Cooling	Custom WC XSPC RX480, Laing DDC, XSPC Laing DDC Top V3 and EK Velocity/NH15/NH-U12S SE
Memory	32 GB Viper 3600/14 /16 GB Trident Z F4-4000C18D-16GTZSW 3600 /32 GB G Skill Flare CL14 3400
Video Card(s)	2070 Super X MSI/GTX 970 MSI/ GTX 970 MSI
Storage	1 TB SSD+500 GB NVMe / 500 GB SSD/ 500 GB SSD
Display(s)	Dell UltraSharp U2518D/2408WFP
Case	Corsair 800D / Lian test bench/NZXT 500
Power Supply	AX 850 Titanium/AX 860i/AX 760
Software	Dual boot/Win 7 & 10 / Linux / Win 10

System Name	WTF?!.... Oh u bastard!
Processor	I5 2500k
Motherboard	Asus p8p67 pro
Cooling	Water
Memory	8GB Ripjawx
Video Card(s)	MSI 5870
Storage	60gb vertex 2e 2*1gb samsung f3 IN RAID 0, 1TB WD Caviar Black, 750GB Seagate Barracuda
Case	Cooler Master ATCS 840
Power Supply	650W Be Quiet Dark Power PRO
Software	7 64bit

Processor	AMD Ryzen 7 7800X3D
Motherboard	ASUS TUF x670e
Cooling	EK AIO 360. Phantek T30 fans.
Memory	32GB G.Skill 6000Mhz
Video Card(s)	Asus RTX 4090
Storage	WD m.2
Display(s)	LG C2 Evo OLED 42"
Case	Lian Li PC 011 Dynamic Evo
Audio Device(s)	Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply	FSP Hydro Ti PRO 1000W
Mouse	Razer Basilisk V3 Pro
Keyboard	Tester84
Software	Windows 11

System Name	Benny
Processor	Phenom II 1055t @ 3.3GHz; 300x11; 1.380v; NB 2700; HT 2400
Motherboard	ASUS Crosshair IV Formula (2002 BIOS)
Cooling	Thermalright TRUE 120 Black + 2 Xilence Red Wing PWM 120mm (push/pull) + polycarbonate fan holders
Memory	8GB GeIL Ultra 2133MHZ C9 running at 1600MHz @ 7-7-7-21 1T 1.5v
Video Card(s)	MSI Twin Frozr II GTX470 @ Stock w/CPU fan cable-tied on, as one of the GPU fans broke.
Storage	60GB OCZ Agility3 (OS);500GB WDC Grn; 1x1TB WDC Blk (Backup)
Display(s)	ASUS PA823Q
Case	Silverstone Raven 2 (all cables custom sleeved with velcro mod on side panel...)
Audio Device(s)	X-Fi (Onboard) + Harmon Kardon HK6100 amp powering JVC HA-RX700's with Zalman mic
Power Supply	Corsair HX650W
Software	Win7 Pro x64
Benchmark Scores	No benchies so making this space useful! Corsair M90, Logitech G19. Phobya FlexLight LED's (gawjus)