Help ! Gigabyte Rtx 2080 super white led blinking no fans and display

[poskelele]

Hello guys and girls,
I need your help as I didnt find anything like this exactly.
Befere I sold my it was working fine.Then I sold it on ebay and on the first day the buyer received the card he said the led over the pcie connectors are blinking white and no display.
Ofcourse I am an idiot and have no proof that the card was working so he won and sent the card back.
Now I tried the card and same problem with 500w Pure power 11 von be quiet and 1000w Dark power pro 10 also bequiet. White leds blinking over the power connector and no fans spinning.
The card was working on the 1000w dark power pro before so the abnormal power supply problem is out of question.
So my question is, should i dissasamble the card and look for some damage and post the pictures here or could this be still a psu problem ?
no warranty on the card bought it from someone it was from a prebuild.
thanks in advance !

 

[eidairaman1]

You can pay for an RMA.

 

[Bomby569]

GeForce RTX™ 2080 GAMING OC 8G Key Features | Graphics Card - GIGABYTE Global

Discover AORUS premium graphics cards, ft. WINDFORCE cooling, RGB lighting, PCB protection, and VR friendly features for the best gaming and VR experience!

www.gigabyte.com

abnormal power supply, right on their website

 

[poskelele]

GeForce RTX™ 2080 GAMING OC 8G Key Features | Graphics Card - GIGABYTE Global

Discover AORUS premium graphics cards, ft. WINDFORCE cooling, RGB lighting, PCB protection, and VR friendly features for the best gaming and VR experience!

www.gigabyte.com

abnormal power supply, right on their website

I literally wrote this in my post that I know what it is....
The question is why it is reporting abnormal power it WAS working and now isnt.
The psu didnt change.

You can pay for an RMA.

You mean contacting gigabyte and asking them for repair ?

 

[Bomby569]

did you changed the cables when you swapt the PSU's?

 

[poskelele]

did you changed the cables when you swapt the PSU's ?

What do you mean by Changed cables ? I used The same Mainboard with The Card in two different Cases.

should I try with a different motherboard ?

 

[neatfeatguy]

Did the buyer send back the same GPU as you shipped to them?

Shady folks out there do shady things.....I wouldn't put it past someone to swap GPUs on you. Buy a working card to replace their same make/model card and send back their bad card to the seller. I'm not saying this happened, but you never know.

 

[poskelele]

Did the buyer send back the same GPU as you shipped to them?

Shady folks out there do shady things.....I wouldn't put it past someone to swap GPUs on you. Buy a working card to replace their same make/model card and send back their bad card to the seller. I'm not saying this happened, but you never know.

Yeah I considered it but forgot to check. Thanks !

Did the buyer send back the same GPU as you shipped to them?

Shady folks out there do shady things.....I wouldn't put it past someone to swap GPUs on you. Buy a working card to replace their same make/model card and send back their bad card to the seller. I'm not saying this happened, but you never know.

Nope its my gpu

Tried different Motherboard same problem.
The debug Led is glowing Red on VGA do Something is wrong

Those two Look suspicous to me.

 

[Deleted member 24505]

Did it have any sort of tamper seal on it?

Possibility he has switched it. you should have noted the serial number down, and possibly security marked it.

 

[poskelele]

There wasnt any but on my old Photos there werent any either.
But on the right of the PCI e pins there is a V Number it is the same and i checked other Cards on zhe internet and all Had a different Number so it seems Like It really is my Card.

 

[Bomby569]

What do you mean by Changed cables ? I used The same Mainboard with The Card in two different Cases.

should I try with a different motherboard ?

you said you tried 2 different be quiet PSU's, did you also use different cables or just used ones for both?

 

[poskelele]

you said you tried 2 different be quiet PSU's, did you also use different cables or just used ones for both?

Two different as Said, one psu is the same as it was before i sold the Card and IT was Wirkung. The other one isn't modular.
I would say its not the PSU.

 

[Bomby569]

the card is clearly telling you it has a power issue, if it isn't the PSU and i believe you then it's the card, the 8pin and 6 pin connectors

 

[poskelele]

the card is clearly telling you it has a power issue, if it isn't the PSU and i believe you then it's the card, the 8pin and 6 pin connectors

Yes did you See the Photo with the solder its under the 6 pin I believe

 

[Bomby569]

i hadn't seen the photos, then it's explained i was talking out of my ass then. sorry.

 

[eidairaman1]

I literally wrote this in my post that I know what it is....
The question is why it is reporting abnormal power it WAS working and now isnt.
The psu didnt change.


You mean contacting gigabyte and asking them for repair ?

Yes

 

[poskelele]

it seems he really sent me a different card. I found a photo where you can see the SN number not clearly but enough to see that it is different to what I got now.
I contacted ebay but they cant do anything, I am going to confront the buyer through ebay and see what he will answer.
thanks for your help till now guys.

 

[Chomiq]

Isn't the serial number located on the backplate:

If dude was smart he should have swapped the backplate. The only way to prevent this would be to put identifiers on backplate and pcb itself.

 

[Bomby569]

There's been a lot of talk about ebay, they are all about customer satisfaction and don't care about sellers, you can check the subreddit for ebay. You are screwed.

I almost put my old card on ebay when i read all the stuff there, lot's of sellers scammed, and just put on a local website for sale.

 

[Deleted member 24505]

it seems he really sent me a different card. I found a photo where you can see the SN number not clearly but enough to see that it is different to what I got now.
I contacted ebay but they cant do anything, I am going to confront the buyer through ebay and see what he will answer.
thanks for your help till now guys.

I would have not accepted returns, if you show proof of the card working, you don't have to. If you mark the sale as no returns, they are accepting the terms by buying the item. I see loads marked as no returns.

I guessed by the condition of the card it was different, that's why i said are you sure it's your card.

He has got your card and his money back now, so he will not even reply to your messages i bet.

 

[poskelele]

Isn't the serial number located on the backplate:
View attachment 217809
If dude was smart he should have swapped the backplate. The only way to prevent this would be to put identifiers on backplate and pcb itself.

Im sorry mit the serial Number on the Backplate.
i meant some Number that on the pcb.
The first Photo is my Card where IT hard to read but you can der that on the new Card adter

I would have not accepted returns, if you show proof of the card working, you don't have to. If you mark the sale as no returns, they are accepting the terms by buying the item. I see loads marked as no returns.

I guessed by the condition of the card it was different, that's why i said are you sure it's your card.

He has got your card and his money back now, so he will not even reply to your messages i bet.

I have no return on my eBay listing, It doesnt matter for eBay if you have no Proof you Always loose

Isn't the serial number located on the backplate:
View attachment 217809
If dude was smart he should have swapped the backplate. The only way to prevent this would be to put identifiers on backplate and pcb itself.

I meant the Number on zhe pcb itself.
In the first Photo ist really shit But i Changed zhe colors and sharpening you can. See that my Number is 20581 and now 00561

 

[Deleted member 24505]

Im sorry mit the serial Number on the Backplate.
i meant some Number that on the pcb.
The first Photo is my Card where IT hard to read but you can der that on the new Card adter

I have no return on my eBay listing, It doesnt matter for eBay if you have no Proof you Always loose


I meant the Number on zhe pcb itself.
In the first Photo ist really shit But i Changed zhe colors and sharpening you can. See that my Number is 20581 and now 00561

No return, i would not have accepted the card back. I have 2 bank accounts, 1 separate for ebay, so they can't rob my personal account in case of disputes.

 

[poskelele]

here you can see it better that the first and second last numbers are different my card 1/a2/JGA790 20581 and now 1/A2/JGA790 00561.
Atleast in germany you dont pay to the seller itself anymore, you pay to ebay, ebay holds the money until the the buyer gets his package and then after 2 days they send you your money.
So I didnt even receive the money, so 2 bank account wouldnt do much.

 

[Chomiq]

here you can see it better that the first and second last numbers are different my card 1/a2/JGA790 20581 and now 1/A2/JGA790 00561.
Atleast in germany you dont pay to the seller itself anymore, you pay to ebay, ebay holds the money until the the buyer gets his package and then after 2 days they send you your money.
So I didnt even receive the money, so 2 bank account wouldnt do much.

Have you tried reporting fraud to ebay?

 

[Bomby569]

didn't you register the card on gigabyte's website?

read this, you got one of the usual scams, i knew i had read about this

Buying and selling physical goods online has never been easier and, due to the recent epidemic…

Months of forced lockdown and economic uncertainty proved to be a fantastic combination for e-commerce marketplaces like eBay which saw…

profeticmiga.medium.com