• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Help I think I just got hacked!

Joined
Sep 15, 2009
Messages
2,076 (0.57/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
Guys I'm pretty scared right now. A guy rang me and claimed to be from Microsoft? He said my software warrant was out of date. He then guided me to event viewer, where this was shown.




He told me this is all the malicious software on my computer. He said my computer is ready to blow at any time, and that it is not running how it should. (IMHO it ran fine?)

Then he told me to go to www.support.me
I needed a software code (which he gave me) to go into a chat room with a IT Technician. He then accessed my computer and typed msinfo32exe and etc and a huge wall of numbers popped up. He said it is now removing all these problems. He said he worked for Global Pc.
After about 10 minutes and notification from my father, I stripped out the internet and turned off my pc.

Please guys, WHAT JUST HAPPENED? After a reboot my computer is fine?

So, were all my details etc stolen!??! Please help! My computer is on, but with no internet connection. I'm on my secondary pc.

EDIT: After some common sense I find that I'm in the all clear! They could of not done anything, they just wanted my credit card details. ! Please be wary if you get a call similar to this!
 
Last edited:

DriedFrogPills

New Member
Joined
Dec 18, 2008
Messages
356 (0.09/day)
Location
Werribee, Victoria, Australia
Processor core i7 860 @ 4.02ghz (201x20)
Motherboard Gigabyte p55a-ud5
Cooling swiftech 240 rad and Apogee GTZ XT water block
Memory g skill ripjaws @ 1910 cas 9
Video Card(s) inno3d GTX570 820/1640 core shaders 2000 memory
Storage 120gb G-Skill phoenix Pro SSD (Sandforce 1200) 500gb + 750gb storage drives
Display(s) LG 27' 1920x1080
Case Thermaltake V9
Audio Device(s) onboard
Power Supply CoolerMaster 650w
Software 7 Ultimate x64

rizshinigami

New Member
Joined
Apr 25, 2009
Messages
14 (0.00/day)
System Name Neo
Processor Intel i5 2400 @ 3.1ghz
Motherboard MSI Z68a-gd55(G3)
Cooling Intel Stock Cooler
Memory Corsair Vengeance 8gb kit 1600mhz
Video Card(s) MSI 6870 Twin Frozr II
Storage Maxtor 120gb 7200rpm + Hitachi 500gb 7200rpm
Display(s) Dell ST2410+SHARP Aquos 40" HDTV
Power Supply Cooler Master Extreme Power Plus 650W
He then accessed my computer
Theres a probability that he could have stole ur credit card details from paypal(?) while he is in control of ur pc.Check with ur bank.
 

streetfighter 2

New Member
Joined
Jul 26, 2010
Messages
1,655 (0.50/day)
Location
Philly
DON'T PANIC :D

Firstly, you're kidding about this right? Seriously, do you answer your phone with your full name and credit card number? ;) (Sorry, I couldn't resist.)

I'm not an expert on Event Viewer, but I don't see anything in there that bothers me. Besides, I'd be more concerned about looking at my firewall log if I'd been hacked.

Secondly, this is clearly a phishing scam.

Thirdly, you let an unknown person access your computer over the tubes? That's a big no-no.

In the USA we have a Do-Not-Call list which you can use to block scammers (which helps everyone). Hopefully your upside down country has something similar. :D

EDIT: Did some looking and your crazy country does in fact have a DNC list. If you're registered for it then you can lodge a complaint. Doing so helps out all the other people in the land down under.
 
Last edited:
Joined
Feb 19, 2009
Messages
1,599 (0.42/day)
Location
Warwick
System Name PC-Chips
Processor Intel core I5 4690K
Motherboard Asrock z87 Extreme 3
Cooling Noctua NH-D14
Memory G-Skill Ripjaws 2133mhz 4x4gig
Video Card(s) Sapphire RX-480 Nitro+ 8gig
Storage Samsung 250gig 840 SSD / 1TB HDD
Display(s) Samsung C27F591 27 inch Curved LED
Case NZXT phantom 410
Audio Device(s) Realtek digital out - Yamaha A-S501 - Wharfedale pacific evo 20 speakers - Wharfedale SW150 sub
Power Supply Cooler Master G650M
Mouse logitech G402
Keyboard Logitech delux 250
Software Windows 10 pro 64bit
Its a scam i have had that same phone call, I told who ever it was to F off
 

DriedFrogPills

New Member
Joined
Dec 18, 2008
Messages
356 (0.09/day)
Location
Werribee, Victoria, Australia
Processor core i7 860 @ 4.02ghz (201x20)
Motherboard Gigabyte p55a-ud5
Cooling swiftech 240 rad and Apogee GTZ XT water block
Memory g skill ripjaws @ 1910 cas 9
Video Card(s) inno3d GTX570 820/1640 core shaders 2000 memory
Storage 120gb G-Skill phoenix Pro SSD (Sandforce 1200) 500gb + 750gb storage drives
Display(s) LG 27' 1920x1080
Case Thermaltake V9
Audio Device(s) onboard
Power Supply CoolerMaster 650w
Software 7 Ultimate x64
I work in the credit card section of an Aus bank we get heaps of calls relating to this. It's a very elaborate hoax to get card name number expiry and CVV
 
Joined
Sep 15, 2009
Messages
2,076 (0.57/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
DON'T PANIC :D

Firstly, you're kidding about this right? Seriously, do you answer your phone with your full name and credit card number? ;) (Sorry, I couldn't resist.)

I'm not an expert on Event Viewer, but I don't see anything in there that bothers me. Besides, I'd be more concerned about looking at my firewall log if I'd been hacked.

Secondly, this is clearly a phishing scam.

Thirdly, you let an unknown person access your computer over the tubes? That's a big no-no.

In the USA we have a Do-Not-Call list which you can use to block scammers (which helps everyone). Hopefully your upside down country has something similar. :D

EDIT: Did some looking and your crazy country does in fact have a DNC list. If you're registered for it then you can lodge a complaint. Doing so helps out all the other people in the land down under.
I did not give him anything. All has been resolved. He went into my computer HIMSELF and ran a bogus program to make it look like I have all these viruses and that he is "fixing it" for a small fee. But don't worry all is fine. I rang microsoft and they have also said they are getting many calls about this scam and they are currently tracing them.
 

DriedFrogPills

New Member
Joined
Dec 18, 2008
Messages
356 (0.09/day)
Location
Werribee, Victoria, Australia
Processor core i7 860 @ 4.02ghz (201x20)
Motherboard Gigabyte p55a-ud5
Cooling swiftech 240 rad and Apogee GTZ XT water block
Memory g skill ripjaws @ 1910 cas 9
Video Card(s) inno3d GTX570 820/1640 core shaders 2000 memory
Storage 120gb G-Skill phoenix Pro SSD (Sandforce 1200) 500gb + 750gb storage drives
Display(s) LG 27' 1920x1080
Case Thermaltake V9
Audio Device(s) onboard
Power Supply CoolerMaster 650w
Software 7 Ultimate x64
Yep we have a do not call list
 
Joined
Jan 31, 2010
Messages
3,224 (0.92/day)
Location
Gougeland (NZ)
System Name Cumquat 2000
Processor AMD RyZen R7 2700 @ 3400MHz
Motherboard Asus TUF X470-Plus Gaming
Cooling Cryorig R1 Universal
Memory 16GB GSkill TridentZ DR4-3200 16-18-18-38 1.35V
Video Card(s) Gigabyte RX580 Gaming 8GB
Storage 1X Samsung 860 EVO 500GB SATA AHCI 1x Sandisk 128GB PCIe, 12TB of HDD Storage
Display(s) ViewSonic VX2457 MHD 75Hz FreeSync 1920x1080p
Case SilverStone Raven RV02B-W + 3x SS AP181 + USB3.0 upgrade
Audio Device(s) Creative SB X-Fi Titanium Fatal1ty Pro PCIe + Pioneer VSX-531 amp Technics 100W Speaker set
Power Supply Enermax RevolutionXT II 750W 80+ Gold
Mouse Logitech G502 Proteus Core
Keyboard Logitech G105
Software Windows 10 X64 PRO (build 1903)
Benchmark Scores it sucks even less much now ;)
this is way old news this scam has been going on here in NZ since August last year also happening in Australia and other countries around the world from alot of different Ph numbers mostly though they're Indian callers and seem to get really upset if you try to tell them they're full of Sh!t some will even try telling you they'll report you to the police (to which you should always answer Go right ahead) see below

http://www.geekzone.co.nz/forums.asp?forumid=50&topicid=66095
 
Joined
Oct 29, 2010
Messages
2,972 (0.92/day)
System Name Old Fart / Young Dude
Processor 2500K / 6600K
Motherboard ASRock P67Extreme4 / Gigabyte GA-Z170-HD3 DDR3
Cooling CM Hyper TX3 / CM Hyper 212 EVO
Memory 16 GB Kingston HyperX / 16 GB G.Skill Ripjaws X
Video Card(s) Gigabyte GTX 1050 Ti / INNO3D RTX 2060
Storage SSD, some WD and lots of Samsungs
Display(s) BenQ GW2470 / LG UHD 43" TV
Case Cooler Master CM690 II Advanced / Thermaltake Core v31
Audio Device(s) Asus Xonar D1/Denon PMA500AE/Wharfedale D 10.1/ FiiO D03K/ JBL LSR 305
Power Supply Corsair TX650 / Corsair TX650M
Mouse Steelseries Rival 100 / Rival 110
Keyboard Sidewinder/ Steelseries Apex 150
Software Windows 10 / Windows 10 Pro
How in the world would anyone let a guy to take over his PC after a telephone conversation? Anyway that's the best joke, the event viewer shows you malicious software!
 

HammerON

The Watchful Moderator
Staff member
Joined
Mar 2, 2009
Messages
7,892 (2.06/day)
Location
Up North
System Name Cruncher
Processor E5 2683 v3
Motherboard ASRock X99 Extreme4/3.1
Cooling EK Supremacy
Memory G.Skill Trident Z 32 GB 3200
Video Card(s) EVGA 980 Ti Classified
Storage Samsung 960 Pro 512 GB + Mushkin Reactor 1 TB / OCZ Vertex 4 256 GB
Display(s) Dell UltraSharp U3011 30"
Case TT Core V51
Audio Device(s) On-board
Power Supply Corsair AX1200
Software Win 10 Pro
Benchmark Scores Always changing~
I would laugh my ass off if someone called stating that they represent Microsoft:roll:
Then I would tell them to go F---- themselves!!!
 
Joined
Jan 31, 2010
Messages
3,224 (0.92/day)
Location
Gougeland (NZ)
System Name Cumquat 2000
Processor AMD RyZen R7 2700 @ 3400MHz
Motherboard Asus TUF X470-Plus Gaming
Cooling Cryorig R1 Universal
Memory 16GB GSkill TridentZ DR4-3200 16-18-18-38 1.35V
Video Card(s) Gigabyte RX580 Gaming 8GB
Storage 1X Samsung 860 EVO 500GB SATA AHCI 1x Sandisk 128GB PCIe, 12TB of HDD Storage
Display(s) ViewSonic VX2457 MHD 75Hz FreeSync 1920x1080p
Case SilverStone Raven RV02B-W + 3x SS AP181 + USB3.0 upgrade
Audio Device(s) Creative SB X-Fi Titanium Fatal1ty Pro PCIe + Pioneer VSX-531 amp Technics 100W Speaker set
Power Supply Enermax RevolutionXT II 750W 80+ Gold
Mouse Logitech G502 Proteus Core
Keyboard Logitech G105
Software Windows 10 X64 PRO (build 1903)
Benchmark Scores it sucks even less much now ;)
How in the world would anyone let a guy to take over his PC after a telephone conversation? Anyway that's the best joke, the event viewer shows you malicious software!
seeing as your in here you know what event viewer is for but I can guarantee you there are millions of (socalled) dumb users who wouldn't have a clue about what they're seeing in it all they see are red x's and yellow exclamation marks :eek::eek::eek: and that's who they're targeting, those who don't know any better are easy marks for scare tactics like this :shadedshu
 
Joined
Oct 27, 2007
Messages
1,132 (0.26/day)
System Name Grandpa
Processor i5 4690K
Motherboard Gigabyte Z97X-UD5H-BK
Cooling water
Memory 8GB Corsair Vengence 2400MHz
Video Card(s) Gigabyte 5850 x2
Storage Samsung SM951
Display(s) Catleap 27"
Case coolermaster stacker
Power Supply corsair AX860i
Mouse logitech g5 original
Keyboard Ducky
Software Windows 8.1
I did not give him anything. All has been resolved. He went into my computer HIMSELF and ran a bogus program to make it look like I have all these viruses and that he is "fixing it" for a small fee. But don't worry all is fine. I rang microsoft and they have also said they are getting many calls about this scam and they are currently tracing them.
"he" is untraceable because it is not an individual, it's organised crime.

I have fixed two rigs in the past 6 months due to this because they do install trojans on your rig given enough time. Our house has also had 4 calls in the past 2 weeks for the same scam.

Please do a full scan using your fav. virus prog., make sure no crap is on there.
 
Joined
Sep 9, 2006
Messages
2,476 (0.52/day)
Location
Great Yarmouth, United Kingdom.{East Anglian Coast
System Name Hells Core.
Processor Q6600 Go @ 3.6ghz 24/7 1.360v stable.
Motherboard Asus Rampage Formula.
Cooling Arctic Cooling Freezer 7 Pro (lapped). 1x120mm Akasa fan 2x80mm akasa fans (variable speeds)
Memory OCZ Reaper HPC 4GB 2x2 gigs pc2-6400 latency 6-6-6-15 @1100mhz. D9,s
Video Card(s) 2 x HIS HD5870's Crossfire
Storage WD Caviar SE 160GB 7200RPM SATAII 8MB Cache / Samsung 7200RPM SATAII 16mb Cache.
Display(s) 22" Benq True LED/HD.
Case Inwin IronClad Gaming case
Audio Device(s) Sound Blaster X-Fi™ XtremeMusic EAX 5.0.2
Power Supply Hiper 880W Type-M Quad sli crossfire certified. 85% Efficiency Rated.
Software Windows 7 Home Premium
Benchmark Scores "3dmark06 23995" Q6600@4.3ghz 3870x2 GPU @900mhz MEM @1000mhz-OS XP. "The Current TPU Champ"
I dont even let my kids touch my pc, so some stranger on the phones got no hope in hell. ive not had a virus in 3 years :laugh:
 

brandonwh64

Addicted to Bacon and StarCrunches!!!
Joined
Sep 6, 2009
Messages
19,542 (5.37/day)
I dont care if bill gates himself called me, I would tell any person that called from MS or any other stupid company saying my PC was bout to blow to go fuck himself and def wouldn't let them remote connect
 

chuchnit

New Member
Joined
Oct 20, 2010
Messages
95 (0.03/day)
Location
KY
hehehe what would they do if you told them you are running Linux?
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
15,925 (3.72/day)
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K at stock (hits 5 gees+ easily)
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (4 x 4GB Corsair Vengeance DDR3 PC3-12800 C9 1600MHz)
Video Card(s) Zotac GTX 1080 AMP! Extreme Edition
Storage Samsung 850 Pro 256GB | WD Green 4TB
Display(s) BenQ XL2720Z | Asus VG278HE (both 27", 144Hz, 3D Vision 2, 1080p)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair HX 850W v1
Software Windows 10 Pro 64-bit
Yup, you were scammed alright.

As you let this scammer run an application on your computer, you MUST assume that it's compromised with a trojan. The only sure way to clear out malware is to format your HD and reinstall Windows. It's a headache, but it's critical that you do this.

Make sure you have your data backed up first and don't fall for this again. ;)
 
Joined
Sep 15, 2009
Messages
2,076 (0.57/day)
System Name Omen
Processor i7-4710HQ
Cooling Dual fan/heatpipe
Memory 16GB
Video Card(s) 4GB GTX 860M
Storage 256GB PCIE SSD/256GB PNY UHS-1 SD Card
Display(s) 15.6' 1080P
Case Aluminium
Audio Device(s) Onboard
Power Supply Brick
Software Win 10
Yup, you were scammed alright.

As you let this scammer run an application on your computer, you MUST assume that it's compromised with a trojan. The only sure way to clear out malware is to format your HD and reinstall Windows. It's a headache, but it's critical that you do this.

Make sure you have your data backed up first and don't fall for this again. ;)
System runs fine, ran two whole virus system scans. It's all clean. :)
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
15,925 (3.72/day)
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K at stock (hits 5 gees+ easily)
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (4 x 4GB Corsair Vengeance DDR3 PC3-12800 C9 1600MHz)
Video Card(s) Zotac GTX 1080 AMP! Extreme Edition
Storage Samsung 850 Pro 256GB | WD Green 4TB
Display(s) BenQ XL2720Z | Asus VG278HE (both 27", 144Hz, 3D Vision 2, 1080p)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair HX 850W v1
Software Windows 10 Pro 64-bit
System runs fine, ran two whole virus system scans. It's all clean. :)
Doesn't mean Jack Schitt, I'm afraid. Malware is stealthy and can hide from even the best antimalware software. You need to format and start over to be sure. No ifs, buts or maybes.
 
Joined
Dec 27, 2007
Messages
8,514 (2.00/day)
Location
Kansas City
System Name The Dove Box Rev 3.0
Processor i7 8700k @ 4.7GHz
Motherboard Asus Maximus X APEX
Cooling Custom water loop
Memory 16GB 3600 MHz DDR4
Video Card(s) 2x MSI 780 Ti's in SLI
Storage 500GB Samsung 850 PCIe SSD, 4TB
Display(s) 27" Asus 144Hz
Case Enermax Fulmo GT
Audio Device(s) ON BOARD FTW
Power Supply Corsair 1200W
Keyboard Logitech G510
Software Win 10 64x
Joined
Feb 19, 2009
Messages
1,599 (0.42/day)
Location
Warwick
System Name PC-Chips
Processor Intel core I5 4690K
Motherboard Asrock z87 Extreme 3
Cooling Noctua NH-D14
Memory G-Skill Ripjaws 2133mhz 4x4gig
Video Card(s) Sapphire RX-480 Nitro+ 8gig
Storage Samsung 250gig 840 SSD / 1TB HDD
Display(s) Samsung C27F591 27 inch Curved LED
Case NZXT phantom 410
Audio Device(s) Realtek digital out - Yamaha A-S501 - Wharfedale pacific evo 20 speakers - Wharfedale SW150 sub
Power Supply Cooler Master G650M
Mouse logitech G402
Keyboard Logitech delux 250
Software Windows 10 pro 64bit
When we got that same phone call the person said they were from Microsoft and that i needed to turn the pc on because there was a problem with it and they needed me to goto some website lol.

I told the person i run linux and work for symantec so my pc is clean then i told him to F off.
I would never let anyone who rang me have access to my pc
 

LordJummy

New Member
Joined
May 13, 2011
Messages
1,403 (0.46/day)
Location
US of A
System Name Workstation1 | Asus G55VW-DS71
Processor i7 970 3.8GHz | i7 3610QM
Motherboard RIII Formula
Cooling EK 360 Supreme HF | Asus G55VW
Memory 24GB Dominator | 12GB DDR3
Video Card(s) 2x Diamond HD 6970 | GTX 660M
Storage 2x Vertex4 256GB | 256GB Vertex4 & 750GB HDD
Display(s) 3x Crossover 27" LED S-IPS + 30" DELL IPS
Case Corsair Obsidian 800D
Audio Device(s) X-Fi Titanium Fatal1ty Pro + Gigaworks G550W
Power Supply HX1000 + NZXT Black Sleeved Extensions
Software Win7Ult64Bit
Benchmark Scores ballz
System runs fine, ran two whole virus system scans. It's all clean. :)
He's right, you need to reformat it regardless unless you don't care about your privacy and safety.

Do you think when one of our servers is compromised that we just scan it and put it back online? No way! They are cloned and re-imaged immediately. It is not worth the risk, and someone could have installed a "root kit" equivalent, which would be undetectable. I'm guessing since these guys are so organized that they probably have some nice malware. If you don't reformat and reinstall windows you are extremely naive and are asking to have your identity stolen.
 

Jamborhgini313

New Member
Joined
Apr 8, 2009
Messages
205 (0.05/day)
System Name my pc
Processor i5 2500k 5.2ghz @ 1.47v
Motherboard Asus P8Z68-V
Cooling XSPC Rasa RS360. Adding an RX240 soon
Memory 8GB XMS 3 1600mhz
Video Card(s) GTX 580 SLI 1ghz
Storage Western Digital 320gb Blue Caviar Raid 0
Display(s) Acer 23 H233H
Case Antec 1200
Audio Device(s) Onboard :(
Power Supply Antec TruePower Quattro 1200w
Software Windows Vista Business 64bit
Benchmark Scores 49.6k Vantage
ahahaha damn man made my day with this story
 

Wrigleyvillain

PTFO or GTFO
Joined
Oct 13, 2007
Messages
7,693 (1.78/day)
Location
Chicago
System Name DarkStar
Processor i5 3570K 4.4Ghz
Motherboard Asrock Z77 Extreme 3
Cooling Apogee HD White/XSPC Razer blocks
Memory 8GB Samsung Green 1600
Video Card(s) 2 x GTX 670 4GB
Storage 2 x 120GB Samsung 830
Display(s) 27" QNIX
Case Enthoo Pro
Power Supply Seasonic Platinum 760
Mouse Steelseries Sensei
Keyboard Ducky Pro MX Black
Software Windows 8.1 x64
Is this really happening on TPU? We are supposed to be at least a little less clueless than the average user.
 
Joined
Dec 27, 2007
Messages
8,514 (2.00/day)
Location
Kansas City
System Name The Dove Box Rev 3.0
Processor i7 8700k @ 4.7GHz
Motherboard Asus Maximus X APEX
Cooling Custom water loop
Memory 16GB 3600 MHz DDR4
Video Card(s) 2x MSI 780 Ti's in SLI
Storage 500GB Samsung 850 PCIe SSD, 4TB
Display(s) 27" Asus 144Hz
Case Enermax Fulmo GT
Audio Device(s) ON BOARD FTW
Power Supply Corsair 1200W
Keyboard Logitech G510
Software Win 10 64x
Is this really happening on TPU? We are supposed to be at least a little less clueless than the average user.
This site welcomes everyone from a wide range of technology knowledgeable background.

It takes all types, and I'm glad TPU is diverse enough as it is. Who knows, maybe this thread will help someone who gets the same call tomorrow and goes to goolge and searches it. Techpowerup.com gets pretty high search results for alot of my technical questions and if this thread helps even one person(which it has: Original Poster) then it's worthwhile.
 
Top