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Help Me Please With My Laptop!

iBramley

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#1
please help!

i recently purchased a Toshiba Satleite Pro SPA40 Laptop and it has broken

it goes on the screen where you can choose either safe mode or start windows normally, and heads over ot the Windows xp Loading screen, but halfway through that process, the screen goes to a blue error screen message and restarts its whole process of safe mode screen again.

now i was gonna format it but, i dont know how to

please help! could anyone tell me how to formet my laptop thanks!
 
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#2
Go to the Bios and tell it to boot from CD Drive. Run your XP disk. And if dear old dad can't reformat a hard drive, "computer genius" may be overrating him a tad....:roll:
 
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#4
lol@genuis anyhow, some good ol ribbing, hit tab+del or F2 1 of those should bring you into bios from there, find the boot sequence, and put the first one as boot from CD restart make sure your cd is in there, and when it tells you too boot from cd. and do step by step, easy as that son, so am i a super super duper Uber genius now.
 

PC-Myths

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#5
lol@genuis anyhow, some good ol ribbing, hit tab+del or F2 1 of those should bring you into bios from there, find the boot sequence, and put the first one as boot from CD restart make sure your cd is in there, and when it tells you too boot from cd. and do step by step, easy as that son, so am i a super super duper Uber genius now.
... and to add to that the boot option's are usually listed under the option "BOOT" so all in all it's pretty simple, and hope all the best for the guy's first format.

No matter how much of a genius you are there's always the basic's what must be learn't in order to surpass in any area of work:D
 

iBramley

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#6
when it loads up with the screen "Toshiba", little icons come up at bottom of that screen, when i press f2 and select the CD option with the Restore Disc in the DVD rom, it does nothing!
 
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#7
now put in xp disc, press F10 to save and exit. your computer will restart and boot from dvd drive
 
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#8
a good old hammer wud fix it :p

try taking the battery out unplug from the mains and hold the on button in for one minute n then put the battery in power up press f12 for boot options put the cd in and then seleft to boot from cd
 

PC-Myths

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#9
when it loads up with the screen "Toshiba", little icons come up at bottom of that screen, when i press f2 and select the CD option with the Restore Disc in the DVD rom, it does nothing!
Try using the Windows XP installation disc instead of the restore disc, that is if you have one?
 
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#10
the restore discs are rubbish i never use em on mine
 

PC-Myths

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#11
the restore discs are rubbish i never use em on mine
I would disagree, even though I like yourself would rather do a clean install, using a restore disc usually save's a lot of time and effort of installing all your program's,
 
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#12
true but then you waste time gettin rid of the rubbish
 

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#13
Before going through a total reformat or restore, I would try to see if the KB977165 patch is causing your problem.

1. Boot from your Windows XP CD or DVD and start the recovery console.

Once you are in the Repair Screen..

2. Type this command: CHDIR $NtUninstallKB977165$\spuninst

3. Type this command: BATCH spuninst.txt

4. Type this command: systemroot

5. Type this command: exit
Your computer should restart and everything should be back to normal XP CD, going into recovery console, and then running a chkdsk c: /r command.