help me with my PowerUP! Case!!!

magnus28 · Dec 30, 2007

please help.. I need to contact PowerUP!

I recently purchased a powerup 2559 black case ( the one with the huge 250mm side case fan).

the fan controller doesn't work and it only runs at one speed. the dimmer switch on the fan does nothing. i've tried searching for PowerUp for days on the internet.. any help would be appreciated in regarding how to contact this manufacturer.

Kursah · Dec 30, 2007

Why don't you contact whom you purchased it from if the vendor has some sort of RMA/Return policy.

I've never heard of PowerUp! as a Case MFG....and quite a few brands have used taht 250mm side fan now. Was there no documentation with contact numbers, websites and such?

Edit: I've found some vendors that sell their products but seems no contact information to the mfg themselves. I'll see if I can find some info for ya.

Kursah · Dec 30, 2007

Well something is a little fishy..I can find companies by that name, but it seems none that produce PC cases along with the other stuff they mfg.

Did you get the case new or used? Contact the place you purchased it from, maybe they can direct you better.

:toast:

Cold Storm · Dec 30, 2007

Kursah said:
Well something is a little fishy..I can find companies by that name, but it seems none that produce PC cases along with the other stuff they mfg.

Did you get the case new or used? Contact the place you purchased it from, maybe they can direct you better.

+1 on

... I could find everything PowerUP through Tigerdirect.com and Msn or stuff like that.. but when it came to the website it self.. it was just blank... I don't quite understand it..

Random Murderer · Dec 30, 2007

Cold Storm said:
+1 on ... I could find everything PowerUP through Tigerdirect.com and Msn or stuff like that.. but when it came to the website it self.. it was just blank... I don't quite understand it.. if you can give us your computer make, and maybe then we can find it...

yea, it's like they don't exist.
i would say you're SOL.
next time try to buy from a more reputable company.

ShadowFold · Dec 30, 2007

Random Murderer said:
yea, it's like they don't exist.
i would say you're SOL.
next time try to buy from a more reputable company.

reputable?? Try one that exists :roll:

Polaris573 · Dec 30, 2007

Where did you buy this case?

DR.Death · Dec 30, 2007

they have a web site because i have a shitty case from them but at moment i cant remember it i will go look for it

Cold Storm · Dec 30, 2007

DR.Death said:
they have a web site because i have a shitty case from them but at moment i cant remember it i will go look for it

If you can find it... :respect:

DR.Death · Dec 30, 2007

mine is a powmax so i don't know if they have a site

Cold Storm · Dec 30, 2007

DR.Death said:
mine is a powmax so i don't know if they have a site

like we have said.. it don't exist!!! :banghead:

DR.Death · Dec 30, 2007

have u looked on the box or the manual that came with it for a address or site or e-mail

Namslas90 · Dec 30, 2007

Buyers of PowerUp products are to use Fixya.com for customer support.

http://www.fixya.com/support/power_up/pc_cases

:toast:

erocker · Dec 30, 2007

I think this guy somehow thought TPU was affiliated with powerUP.

Cold Storm · Dec 30, 2007

The god of manuals found it out! lol :respect:

magnus28 · Dec 30, 2007

thanks for all the replies guys. Yes I thought the site was affiliated with the product. I bought the case from Tigerdirect.ca.

The case came with nothing but some screws and spacers.

I phoned tigerdirect and they didn't know who to contact or if they had a website. they directed me to the company who fixes ULTRA and POWERUP for them, and they didn't have any info on the company. it's like the MFG doesn't exist! Even though they make cases,fans,power supplies,etc...

the huge 250mm side fan has 2 sets of wires coming from it, black and red from the fan, and yellow and black coming from the fan controller. I plugged both into the 4pin power supply cables. the min/max adjuster on the fan doesn't change the speed, nor does the fan register as a system fan. I can't tell the RPM's of the thing, and it spins very slow and doesn't move alot of air.

I would like to have the thing serviced, but I don't know who to send it to. If I try tigerdirects return policy, i'll have to send them back the whole case.. I just want the fan fixed.

or figure out how to get more juice going to it so it spins faster.

Namslas90 · Dec 30, 2007

There are BIOS option that may solve the fan problem, give of some system specifications and maybe we can help.
it may be that you just need better fans.

:toast:

magnus28 · Dec 31, 2007

specs? no problem!

Windows XP PRO (UWIN EDITION)

Athlon 64 3200+ 2.01 GHZ
2 GB PC3200 ram
MSI K8N NEO-4 Mobo
EVGA GeForce 7900 KS 256MB
Western Digital 250 GB SATA
450 Watt PSU

Case: PowerUP! 2559

Fans: 2x 120mm (front and rear)
1x 80mm (mounted next to GPU)
1x 250mm (side fan with non-working fan controller)

I thought that if your fan controller is not functioning that the fan would run at max speed, but it seems to be Very slow despite the fact that big fans spin slower than smaller ones.

any other specs? just ask

magnus28 · Dec 31, 2007

the board had a tiny tiny fan to cool the northbride, but i removed it because it stopped working.. i'm interested to know if I can increase the voltage going to the fan.. it currently is set to work on 12V

Namslas90 · Dec 31, 2007

Do the fans connect with three or four pins. If they have a fan controll wire you can cut it so they are on full speed. You can also plug them directly into a 4 pin molex connector with an adapter and they will be on Full speed. Any idea what the specs of the fans are, maybe they are at full speed?

Look at BIOS options for "Cool N Quiet" and disable it. that should put all fans on full.

:toast:

magnus28 · Dec 31, 2007

fans

the two 120's are 2 pin,, i say that because the white socket that connects to the power supply wires only has 2 pins inside it, but they have 4 holes.

the 1 80mm plugs directly into the board so it has a built in sensor.

the 250mm has 2 pairs of wires comming from it.

-red and black comming from the fan

-yellow and black comming from the controller.

I don't know which wire to cut on the controller LOL!

I tried just plugging in the fan without the controller being plugged in... it runs but at the same speed as with the controller also plugged in.

i'm just concerned about the big fan..

i'll try to upload the image of the fan

magnus28 · Dec 31, 2007

case img

brainpup · Jan 1, 2008

Phone # for Power Up Case

Happy New Year, :toast:

....I have a Silver 2526 Power Up ATX mid Tower Case, ( that I bought from Tiger Direct a year ago in a barebones kit, got one for my boss too), it has an 80mm fan on the clear sided window also and my fan speed controller worked fine from the included cool & quiet software. But I've replaced it with a multicolored LED and it has a fan speed switch of its own that i just routed the liitle wire thru the grill so that I can change it manually.
I've never had a problem with my case so I've never looked for their website, but I did look at TD's site just to be helpful and when I clicked on some Power Up products under thier warranty, which is short, I found this Phone # 1-888-777-9700. Todays New Years so they were closed. but give it a try tommorow. :rockout:

Hope it helps ya fix ur problem, have ya thought of getting a new Fan for your case, maybe its the fan controller on the fan and not your software, their cheap enuf to replace ?

System Name	Kursah's Gaming Rig 2018 (2022 Upgrade) - Ryzen+ Edition \| Gaming Laptop (Lenovo Legion 5i Pro 2022)
Processor	R7 5800X @ Stock \| i7 12700H @ Stock
Motherboard	Asus ROG Strix X370-F Gaming BIOS 6203\| Legion 5i Pro NM-E231
Cooling	Noctua NH-U14S Push-Pull + NT-H1 \| Stock Cooling
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Display(s)	Acer 28" 4K VG280K x2 \| 16" 2560x1600 built-in
Case	Corsair 600C - Stock Fans on Low \| Stock Metal/Plastic
Audio Device(s)	Aune T1 mk1 > AKG K553 Pro + JVC HA-RX 700 (Equalizer APO + PeaceUI) \| Bluetooth Earbuds (BX29)
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Mouse	Logitech G502 \| Logitech M330
Keyboard	HyperX Alloy Core RGB \| Built in Keyboard (Lenovo laptop KB FTW)
Software	Windows 11 Pro x64 \| Windows 11 Home x64

System Name	Kursah's Gaming Rig 2018 (2022 Upgrade) - Ryzen+ Edition \| Gaming Laptop (Lenovo Legion 5i Pro 2022)
Processor	R7 5800X @ Stock \| i7 12700H @ Stock
Motherboard	Asus ROG Strix X370-F Gaming BIOS 6203\| Legion 5i Pro NM-E231
Cooling	Noctua NH-U14S Push-Pull + NT-H1 \| Stock Cooling
Memory	TEAMGROUP T-Force Vulcan Z 32GB (2x16) DDR4 4000 @ 3600 18-20-20-42 1.35v \| 32GB DDR5 4800 (2x16)
Video Card(s)	Palit GeForce RTX 4070 JetStream 12GB \| CPU-based Intel Iris XE + RTX 3070 8GB 150W
Storage	4TB SP UD90 NVME, 960GB SATA SSD, 2TB HDD \| 1TB Samsung OEM NVME SSD + 4TB Crucial P3 Plus NVME SSD
Display(s)	Acer 28" 4K VG280K x2 \| 16" 2560x1600 built-in
Case	Corsair 600C - Stock Fans on Low \| Stock Metal/Plastic
Audio Device(s)	Aune T1 mk1 > AKG K553 Pro + JVC HA-RX 700 (Equalizer APO + PeaceUI) \| Bluetooth Earbuds (BX29)
Power Supply	EVGA 750G2 Modular + APC Back-UPS Pro 1500 \| 300W OEM (heavy use) or Lenovo Legion C135W GAN (light)
Mouse	Logitech G502 \| Logitech M330
Keyboard	HyperX Alloy Core RGB \| Built in Keyboard (Lenovo laptop KB FTW)
Software	Windows 11 Pro x64 \| Windows 11 Home x64

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Motherboard	Asus X79 Rampage IV Extreme \| Asus Z170i Pro Gaming
Cooling	Custom water on CPU and GPU, dual 360mm radiators \| Corsair H80i
Memory	4x 8GB G.Skill TridentX DDR3-1600 \| 2x 4GB G.Skill RipJaws 4 DDR4-3000
Video Card(s)	Sapphire AMD R9 295x2 \| PowerColor AMD HD7970
Storage	Samsung SSD 830 256GB, various others \| 2x 1TB Seagate Barracudas in RAID1
Display(s)	Dell U2713HM 2560x1440 IPS \| Panasonic TC-L32E5 1080p IPS TV
Case	Thermaltake Suppressor F51 (stripped down to hold two radiators) \| Cooler Master Elite 130
Audio Device(s)	RM-DAC -> Xiang Sheng 708b -> Sennheiser HD650 \| HDMI sound device on 7970
Power Supply	LEPA G1600-MA 1600W \| Corsair CX750M 750W
Software	Win 10 64
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System Name	The ShadowFold Draconis (Ordering soon)
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Motherboard	ASUS M4A87TD EVO AM3 AMD 870
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Video Card(s)	XFX ATi Radeon HD 5850 1gb
Storage	Western Digital 640gb
Display(s)	Acer 21.5" 5ms Full HD 1920x1080P
Case	Antec Nine-Hundred
Audio Device(s)	Onboard + Creative "Fatal1ty" Headset
Power Supply	Antec Earthwatts 650w
Software	Windows 7 Home Premium 64bit
Benchmark Scores	-❶-❸-❸-❼-

Processor	LGA 775 Intel Q9550 2.8 Ghz
Motherboard	MSI P7N Diamond - 780i Chipset
Cooling	Arctic Freezer
Memory	6GB G.Skill DDRII 800 4-4-3-5
Video Card(s)	Sapphire HD 7850 2 GB PCI-E
Storage	1 TB Seagate 32MB Cache, 250 GB Seagate 16MB Cache
Display(s)	Acer X203w
Case	Coolermaster Centurion 5
Audio Device(s)	Creative Sound Blaster X-Fi Xtreme Music
Power Supply	OCZ StealthXStream 600 Watt
Software	Windows 7 Ultimate x64

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Processor	intel 6600 quad core cooled by scythe mutgen 2
Motherboard	dfi lanparty UT P35-T2R
Cooling	air
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Video Card(s)	nvida 260 gtx
Storage	segate baracuta 500 GB , western digital blue 1TB
Display(s)	asus 23.6 vh242h
Case	lian-li pc-a70 full tower
Power Supply	650 watt Antec Earth Watts
Software	windows 7 and lots of other titles

Processor	AMD Ryzen 7 7800X3D
Motherboard	ASUS TUF x670e
Cooling	EK AIO 360. Phantek T30 fans.
Memory	32GB G.Skill 6000Mhz
Video Card(s)	Asus RTX 4090
Storage	WD m.2
Display(s)	LG C2 Evo OLED 42"
Case	Lian Li PC 011 Dynamic Evo
Audio Device(s)	Topping E70 DAC, SMSL SP200 Headphone Amp.
Power Supply	FSP Hydro Ti PRO 1000W
Mouse	Razer Basilisk V3 Pro
Keyboard	Tester84
Software	Windows 11

System Name	Silver Bullet
Processor	AMD Phenom II X4 965 Black Edition Deneb 3.4GHz Socket AM3 (oc'd to 4.1)
Motherboard	Asus M3A32-MVP Deluxe WiFi-AP Edition
Cooling	Asus Heat Pipe and Asus mem pipe
Memory	8GB DDR3
Video Card(s)	ATI Radeon 4870
Storage	Internal WD500GB Cavair Black 32MB, External Cavalry w/ WD500GB Cavair eSATA
Display(s)	Samsung 220WM 22" LCD Monitor with DVI
Case	Power Up 2526 Silver ATX Mid Tower, UV sleeved & molexed totally
Audio Device(s)	Creative Labs SoundBlaster X-Fi Extreme Music with Logitech 5.1 Speakers & subwoofer
Power Supply	Thermal Take Toughpower 750W with 80 & 90mm UV fans (all wiring/molex UV sleeved)
Software	Windows 7 Ultimate

help me with my PowerUP! Case!!!

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