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Help Xonar D2X issue PLEASE HELP!!

Discussion in 'Audio, Video & Home Theater' started by Glazierman, May 27, 2011.

  1. Glazierman

    Glazierman New Member

    Feb 9, 2010
    100 (0.04/day)
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    Lake Tawakoni,Texas
    Ok to start I have rmaed this card for THIRD time Don't know if it will work or not it shows a problem in device manager. It worked fine the first two weeks six months ago and then had trouble with back rear surround in 5.1 mode have replaced it back with original supreme fx pcie express card that was bundled with motherboard and it is working ok so not slot issue card also has EXTRA power cable to plug in too, Checked voltage and is ok on xonar card. Software update is version 1793_ws newest version, used add remove program to remove all old and unused drivers and then driver cleaner too. Rebooted loaded new drivers and no issues on install complete ok. No sound, and software for card Xonar D2x audio Center will not open up get revolving circle and back to desktop in windows 7 ultimate 64bit os and yes 64 bit drivers the card lights up I've unplugged all other game pads G-13, X65 Throttle and stick running turtle beach 5.1 surround headset which all works with old card?? Asus Rampage II Extreme MB, Two XFX 5970 Black Edition in Crossfire,12 G DDR3 1600 ram,1600 watt power supply, i7 bloomfield 950. Here is what I see in device manager properties details:Config flags 00000000 - PCI bus 14, device 4, function 0 -
    Current power state:

    Power capabilities:

    Power state mappings:
    S0 -> D0
    S1 -> D3
    S2 -> Unspecified
    S3 -> D3
    S4 -> D3
    S5 -> D3
    install state 00000000
    DEV node status 01802400
    problem code
    There is no driver selected for the device information set or element.

    any ideas and Thanks for looking :banghead:
    Last edited: May 27, 2011
  2. imperialreign

    imperialreign New Member

    Jul 19, 2007
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    Sector ZZ₉ Plural Z Alpha
    Use Driver Sweeper with WIN in Safe Mode - it can't always properly clean drivers and registry entries when WIN is running normally. Same goes for uninstalling programs - better to do it in safe mode.

    Make sure there's no setting for onboard audio in the BIOS (don't think there is with that board) . . .

    Try to install the drivers for your card from installation disk, first - make sure there aren't any hardware conflcits in Device Manager.

    Sometimes, when stuff gets this buggared, the only solution is to re-install WIN. If you have to go that route, install the audio device drivers AFTER the chipset drivers and BEFORE any other hardware drivers.
    10 Year Member at TPU
  3. micropage7


    Mar 26, 2010
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    Jakarta, Indonesia
    try reset the bios first, then turn off the onboard sound

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