Hi guys. I have a problem which is baffling me, seems iv tried everything. I built a AMD system earlier this year for my Nephew. The specs are as follows.
1 x Windows 10 Home 64-bit OEM
1 x AMD Ryzen 5 2600X AM4 Processor with Wraith Spire Cooler
1 x MSI AMD Ryzen AM4 B350 GAMING PLUS ATX Motherboard
1 x MSI GTX 1070 Ti ARMOR 8GB GDDR5 Graphics Card
2 x Corsair Vengeance LPX 8GB DDR4 2400MHz 1.2v DIMM Memory Module
1 x Sahara P35 Mid Tower White Case with 4 RGB Fans
1 x Seagate BarraCuda 1TB Desktop Hard Drive 3.5" SATA III 6GB's 7200RPM 64MB Cache
1 x Crucial MX 500 1TB SSD. Recent
1 x EVGA 600W White Series 80+ Power Supply
2 x Be Quiet! Pure Wings 2 120mm Case Fan
1 x ASUS PCE-N15 - Wireless-N300 PCIe Adapter
He only ever plays Fortnight and was complaining that he felt some input lag during gaming, I could not detect it but he insist it was there so his dad got the only thing slowing things down in his system a second Hard drive, this time a Crucial MX 500 1TB SSD.
I installed a fresh copy of windows from Media tool on a USB Key, all went well intill windows loaded, it was in the middle of asking for windows feature options and then froze, and stayed there for about 4 min. I thought it was a one off, but it wasnt. I got into windows and done all windows updates, then it froze again, the mouse would not move the whole system just halted. I updated all drivers for chipset, wireless adaptor, GPU. I ran bench marks they gve decent scores. I ran Chrystal mark it gave good scores yet every so often the mouse would freeze. When he goes to log in it would freeze for upto 5 min before he could enter his password. I installed windows from scratch again, same problem. I took the following steps to find problem.
Change power settings to high performance from the installed chipset AMD power profile. This included no sleep, no hybernate, e.c.t (No difference)
Disabled some stat up items. (No difference)
Check bios used correct AHCI, ram timings (No difference)
Check for all windows updates (No difference)
Only had one SSDconnected, and keyboard and mouse, (No difference)
I then thought it was ok as it seemed ok, I could finally log in but it started acting up again after yet another fresh install? I took his SSD out and installed mechanical drive back in with fresh install of windows, no freezing, no issues, but he still felt this slight lag in Fortnight which I believe to be another issue altogether.
I took his SSD home and plugged it into my Intel based system and no issues what so ever.
I concluded that his System for some reason does not like SSD, then tried the following.
Turned off Fast start up (No difference)
Tried 0@0 windows 10 spyware removal (No difference)
Installed a powerplan to change that added a SSD feature mode to use Active (No difference)
I noticed he i getting freezing randomly with high system interrupts, I dont know how to locate the issue. I noticed hi SSD in task manager is showing 100% usage while this is going on. Opening web browser, right clicking on dekstop, just doing anything can cause this freeze nd it last any time from 1min to 4 min then returns to normal. I just cant get down to whats doing it but think its down to the AMD, Windows 10 and SSD. I did follorw loads of online tutorials but lost count of all the things I tried. Latency monitor shows huge spikes but I dont know how to read that data to get to whats causing it.
Thanks, Dan
1 x Windows 10 Home 64-bit OEM
1 x AMD Ryzen 5 2600X AM4 Processor with Wraith Spire Cooler
1 x MSI AMD Ryzen AM4 B350 GAMING PLUS ATX Motherboard
1 x MSI GTX 1070 Ti ARMOR 8GB GDDR5 Graphics Card
2 x Corsair Vengeance LPX 8GB DDR4 2400MHz 1.2v DIMM Memory Module
1 x Sahara P35 Mid Tower White Case with 4 RGB Fans
1 x Seagate BarraCuda 1TB Desktop Hard Drive 3.5" SATA III 6GB's 7200RPM 64MB Cache
1 x Crucial MX 500 1TB SSD. Recent
1 x EVGA 600W White Series 80+ Power Supply
2 x Be Quiet! Pure Wings 2 120mm Case Fan
1 x ASUS PCE-N15 - Wireless-N300 PCIe Adapter
He only ever plays Fortnight and was complaining that he felt some input lag during gaming, I could not detect it but he insist it was there so his dad got the only thing slowing things down in his system a second Hard drive, this time a Crucial MX 500 1TB SSD.
I installed a fresh copy of windows from Media tool on a USB Key, all went well intill windows loaded, it was in the middle of asking for windows feature options and then froze, and stayed there for about 4 min. I thought it was a one off, but it wasnt. I got into windows and done all windows updates, then it froze again, the mouse would not move the whole system just halted. I updated all drivers for chipset, wireless adaptor, GPU. I ran bench marks they gve decent scores. I ran Chrystal mark it gave good scores yet every so often the mouse would freeze. When he goes to log in it would freeze for upto 5 min before he could enter his password. I installed windows from scratch again, same problem. I took the following steps to find problem.
Change power settings to high performance from the installed chipset AMD power profile. This included no sleep, no hybernate, e.c.t (No difference)
Disabled some stat up items. (No difference)
Check bios used correct AHCI, ram timings (No difference)
Check for all windows updates (No difference)
Only had one SSDconnected, and keyboard and mouse, (No difference)
I then thought it was ok as it seemed ok, I could finally log in but it started acting up again after yet another fresh install? I took his SSD out and installed mechanical drive back in with fresh install of windows, no freezing, no issues, but he still felt this slight lag in Fortnight which I believe to be another issue altogether.
I took his SSD home and plugged it into my Intel based system and no issues what so ever.
I concluded that his System for some reason does not like SSD, then tried the following.
Turned off Fast start up (No difference)
Tried 0@0 windows 10 spyware removal (No difference)
Installed a powerplan to change that added a SSD feature mode to use Active (No difference)
I noticed he i getting freezing randomly with high system interrupts, I dont know how to locate the issue. I noticed hi SSD in task manager is showing 100% usage while this is going on. Opening web browser, right clicking on dekstop, just doing anything can cause this freeze nd it last any time from 1min to 4 min then returns to normal. I just cant get down to whats doing it but think its down to the AMD, Windows 10 and SSD. I did follorw loads of online tutorials but lost count of all the things I tried. Latency monitor shows huge spikes but I dont know how to read that data to get to whats causing it.
Thanks, Dan
