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Hitachi 2.5" 5K500 D-500 HDD Problem *HELP!*


New Member
Dec 29, 2009
296 (0.10/day)
System Name The Terminator.
Processor Intel Core i5 2500k 3.3ghz @ 4.5ghz
Motherboard MSI Z68A-GD65 (G3) B3
Cooling 2x Zalman zm-f3 120mm, 2x Xilence red wing 80mm, Xigmatek Achilles s1284 120mm CPU Cooler
Memory 8GB G.Skill Ares 1866mhz CL9 1.5v
Video Card(s) Zotac Geforce GTX 470 @ 675/1340/3402
Storage OCZ Agility3 60gb | WD Green 500gb, 7200rpm, 64mb cache
Display(s) Samsung SA300 22" LED
Case Asus shit plastic.
Audio Device(s) Creative X-Fi Xtreme gamer
Power Supply Corsair vx550w
Software Windows 7 professional x64
Benchmark Scores Coming

I got a Hitachi 2.5" model 5k500 D-500, 500gb harddrive. SATA DRIVE.

Bios recognizes it and shows everything about the drive, including 500.1gb space, windows installer recognizes it as unallocated 490gb something but cannot format due to some kind of I/O Error.

When i plug it in to my computer as a second drive , windows recognizes it , installed it, and it shows in the device manager, but it does Not show as a drive in the "My Computer" And i cannot do anything with it, it just says I/O Error, ive tried Arax Disk Recovery program and same problem there, I/O Error.

Im running out of ideas here and in desperate need of help...
Anyone, please help me with this disk, i dont care whats on it, i just want it to work.
Its a 2.5" laptop disk if i havent mentioned.


Nov 10, 2006
135 (0.03/day)
System Name iSeven
Processor i7 2700K
Motherboard MSI Z77A-G45
Cooling Cooler Master 212 EVO
Memory Xtreem 8GB DDR3 2400MHz
Video Card(s) Gigabyte R9 290
Storage 2X300GB Raptor Raid ZERO
Display(s) Dell 24"
Case Corsair SPEC-ALPHA
Audio Device(s) Sound Blaster Z
Power Supply Corsair AX860
Software Windows 10 Pro 1607 64BIT
What exactly did you run in Arax Disk Recovery? You have tried the basic Windows error checking utility, correct? If you don't get much help here i'm sure Hitachi has a forum you can go to for more information, but i've never had this sort of issue with a new drive before. Well, instead of formatting it in Windows, why don't you try booting up with some sort of utility to test the drive and scan for errors?