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Humming and/or distorted sound

Joined
Jul 14, 2018
Messages
30 (0.01/day)
Location
Florida
System Name Patriot
Processor i5-6600K @ 4.5GHz
Motherboard Gigabyte Z170X - Gaming 7
Cooling Corsair H100i v2
Memory 16GB G.Skill TridentZ 2x8GB 3200 CAS 16
Video Card(s) Sapphire RX 5700 XT
Storage 250GB Samsung 850 EVO, 480GB SanDisk SSD, 500GB WD Black, 1TB WD Blue
Display(s) Viewsonic VX2758 27" Curved 1440p 144Hz
Case White Corsair Air540
Audio Device(s) HyperX Cloud/Logitech Z906 5.1/Sound Blaster Omni
Power Supply EVGA Supernova G2 550W
Mouse Razer Deathadder Chroma
Keyboard Redragon K556
Software Win 7 x64
Hey all. I have a Gigabyte Z170X - Gaming 7 mobo which came with Creative's Sound Blaster Recon 3di chip onboard. I have been using Logitech Z906 5.1s along with a pair of HyperX Cloud headphones (the originals). Both the speakers and the cans have been working perfectly for a couple of years. Earlier this morning I was gaming and the game itself experienced some kind of error and I got disconnected from the server. I had been in a voice chat prior to this and upon my re-entering the game, the other person's voice sounded muffled with some kind of distortion also taking place. I began to notice that the game sounds also had these qualities; so I exited the game and plugged my cans into my phone and could only faintly hear background music in a video, but could not hear voices at all. So I thought my headphones' speakers had blown.

But then I switched to speakers and all I hear is a constant hum from them whether a video or game is playing or not. I don't know if getting disconnected from the game server has anything to do with it or if a speaker wire has somehow broken or if my onboard audio chip has died or what is going on. Are there any diagnostic steps I can take to figure this out? I looked at the speaker wires from the PC to the subwoofer and can see no break in the sleeving surrounding the wires, although I realize the possibility of a wire having broken within the sleeve. It just seems odd that both my speakers and my headphones stopped working at the exact same time.
 
Joined
May 4, 2011
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System Name Smooth-Operator
Processor AMD Ryzen 7 3800x
Motherboard Asrock x570 Taichi
Cooling AMD Wraith Prism
Memory 2x16GB 3200MHz CL16@CL14 DDR4
Video Card(s) Sapphire Radeon RX 580 8GB NITRO+
Storage 2x4TB WD HGST 7K6 7200RPM 256MB
Display(s) Samsung S24E370DL 24" IPS Freesync 75Hz
Case Fractal Design Focus G Window Blue
Audio Device(s) Creative X-Fi Titanium PCIe x1
Power Supply Corsair HX850 80+ Platinum
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Software Windows 10 x64 Enterprise/Ubuntu Budgie amd64
It is known bug that 1803 has issues with sound on creative x-fi titanium. Other cards also may be somehow affected but nothing is confirmed. I would give a try and reinstall audio drivers.
 
Joined
Jul 14, 2018
Messages
30 (0.01/day)
Location
Florida
System Name Patriot
Processor i5-6600K @ 4.5GHz
Motherboard Gigabyte Z170X - Gaming 7
Cooling Corsair H100i v2
Memory 16GB G.Skill TridentZ 2x8GB 3200 CAS 16
Video Card(s) Sapphire RX 5700 XT
Storage 250GB Samsung 850 EVO, 480GB SanDisk SSD, 500GB WD Black, 1TB WD Blue
Display(s) Viewsonic VX2758 27" Curved 1440p 144Hz
Case White Corsair Air540
Audio Device(s) HyperX Cloud/Logitech Z906 5.1/Sound Blaster Omni
Power Supply EVGA Supernova G2 550W
Mouse Razer Deathadder Chroma
Keyboard Redragon K556
Software Win 7 x64
1803? Are you referring to Win 10? This happened on Win 7..
 
Joined
May 4, 2011
Messages
633 (0.13/day)
System Name Smooth-Operator
Processor AMD Ryzen 7 3800x
Motherboard Asrock x570 Taichi
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Memory 2x16GB 3200MHz CL16@CL14 DDR4
Video Card(s) Sapphire Radeon RX 580 8GB NITRO+
Storage 2x4TB WD HGST 7K6 7200RPM 256MB
Display(s) Samsung S24E370DL 24" IPS Freesync 75Hz
Case Fractal Design Focus G Window Blue
Audio Device(s) Creative X-Fi Titanium PCIe x1
Power Supply Corsair HX850 80+ Platinum
Mouse Gigabyte Aorus M3
Keyboard Zalman ZM-K300M
Software Windows 10 x64 Enterprise/Ubuntu Budgie amd64
Yes, i was referring to windows 10. Ok, then windows possibly is not an issue, have you tried to reinstall sound card drivers?
 
Joined
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Software Windows 10 Education x64 21H2
could be a hardware problem with the board rather than a windows or software driver problem
 
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First off, check your cables, make sure they are plugged in all the way. Next, go thru all your sound settings change each one to something else as a test. If the humming stops, go back and change settings back to your liking one at time. If the humming continues, go into task manager and disable your sound card and if that changes, then find and disable drivers one at time. If the sound contunues with everything disabled, its probably the speakers tho I doubt it.
 
Joined
Jul 14, 2018
Messages
30 (0.01/day)
Location
Florida
System Name Patriot
Processor i5-6600K @ 4.5GHz
Motherboard Gigabyte Z170X - Gaming 7
Cooling Corsair H100i v2
Memory 16GB G.Skill TridentZ 2x8GB 3200 CAS 16
Video Card(s) Sapphire RX 5700 XT
Storage 250GB Samsung 850 EVO, 480GB SanDisk SSD, 500GB WD Black, 1TB WD Blue
Display(s) Viewsonic VX2758 27" Curved 1440p 144Hz
Case White Corsair Air540
Audio Device(s) HyperX Cloud/Logitech Z906 5.1/Sound Blaster Omni
Power Supply EVGA Supernova G2 550W
Mouse Razer Deathadder Chroma
Keyboard Redragon K556
Software Win 7 x64
Reinstalling the driver did the trick. Thanks to all who replied.
 
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