• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

I don't know what else to do

Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro
I have this problem for a little time and i don't know what it can be...

if someone could help me...


the window freezes when the pointer get into the window

it happens randomly on some windows not only that

thanks

the problem occurs on random windows when i point the mouse inside then


i like to increase its size because it is my only icon on desktop :D

i reformatted a week ago changing the iso of windows too, the problem persists
 
Last edited by a moderator:
Joined
Dec 23, 2012
Messages
1,471 (0.51/day)
Location
south korea
System Name COVID Bonus Build
Processor Ryzen R9 3900XT 4.5 Ghz @ 1.275V
Motherboard Asus ROG Crosshair Viii Hero Wifi
Cooling Lian Li 360 Galahad
Memory G.Skill Trident Z Neo 32gb OC @ 3733 mhz CL14-13-13-21 1T @ 1.45V
Video Card(s) Zotac GTX 750ti. (yup not a typo error) :)
Storage Seagate 520 1TB + Samsung 970 Evo Plus 1TB + lots of HDD's
Display(s) Samsung Odyssey G7
Case Lian Li PC-O11D XL White
Audio Device(s) Onboard
Power Supply Super Flower Leadex SE Platinum 1000W
Mouse Logitech MX Master 2S
Keyboard ABKO K660 ARC GAMING
Software Windows 10 Pro
Benchmark Scores Have tried but can't beat the leaders :)
First off, What a really HUGE!!!! recycle bin you have there :)

maybe a stupid question but have you tried unplugging and plugging connection of your speaker? Might be a good start to disconnect any sound hardware (speaker, amplifier, headset, either by jack or usb. and start from there.

unplug all the sound devices, remove drivers, reboot, plug the sound device, let windows detect and let windows install their preconfigured drivers, if running, try installing your own drivers.

oh ok now I get what you mean ha ha. Like something weird going on on your computer.

Possible solution is to complete reformat. Or actually there might be fixes but it is better reinstalling, reformatting your computer
 
Last edited by a moderator:
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro

95Viper

Moderator
Staff member
Joined
Oct 12, 2008
Messages
8,442 (1.90/day)
Try blowing any foreign material out of the sensor with some canned air or with a camera lens duster.

Also, if you are OCing... try it at stock.
 
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro
Try blowing any foreign material out of the sensor with some canned air or with a camera lens duster.

Also, if you are OCing... try it at stock.
i'm not OCing and the problem isn't the sensor... the window freezes when the point gets into the window
 
Joined
Feb 19, 2016
Messages
776 (0.44/day)
Might try another mouse . Could be a cheap one - $5 . If it works , the mouse is the culprit or the driver . Also do a virus scan .
 
Joined
Dec 30, 2015
Messages
225 (0.13/day)
Location
Manchester, UK
System Name Full LC'd Node 202 || Asus X202e
Processor i7-7700K || i3-2365M
Motherboard Asus Z270I || HM76 int.
Cooling Full Custom Loop|| Stock
Memory Hyper Fury DDR4 32GB || 4GB 1333
Video Card(s) GTX 1080 FE || HD3000
Storage 950 Pro M.2 +WD 2TB M.2 SSD || Sandisk 256 SSD
Display(s) Asus MG278Q
Case Fractal Node 202
Audio Device(s) OnBoard
Power Supply Corsair SF600
Mouse Logitech G502 ||Asus WT710
Keyboard Logitech G410 || Logitech K830
Software Windows 10 Pro
It might be worth sharing what error messages you get when it crashes.
 
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
16,792 (3.42/day)
Location
UK\US
Processor 2500k \ AMD 3900X+NH-D15
Motherboard ASRock Z68 \ ASRock AM4 Pro 4
Memory Samsung low profile 1600 \ Patriot 2x16GB PVS432G320C6K
Video Card(s) eVga GTX1060 SSC \ XFX R9 390X
Storage 2xIntel 80Gb (SATA2) Crucial MX500 \ Samsung 860 1TB +Samsung Evo 250GB+500GB+ 2xCorsair Force 120GB
Display(s) Samsung 1080P \ Toshiba HDTV 1080P
Case HTPC400 \ Thermaltake Armor case ( VE2000BWS ), With Zalman fan controller ( wattage usage ).
Audio Device(s) Yamaha RX-A820 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000 Paradigm 5SE + Tannoy Mercury F4
Power Supply PC&Power 750w \ Seasonic 750w MKII
Mouse Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard Logitech K120 \ ROCCAT MK Pro ( modded amber leds )
Benchmark Scores Meh benchmarks.
Tried using another HDD\SSD ?, maybe there is some thing wrong with that one ( try a scandisk on it ), so take that one out and reinstall windows to another drive see if it happens still.

Make sure the voltages are correct and timings in the bios, and try disabling the sound device though the bios too not just in windows.

Was it doing this when the OS was 1st installed ?, or after time as if it's after time it could be some thing your using\installing.

Checked the temperature of the CPU and motherboard ?.
 
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro
Tried using another HDD\SSD ?, maybe there is some thing wrong with that one ( try a scandisk on it ), so take that one out and reinstall windows to another drive see if it happens still.

Make sure the voltages are correct and timings in the bios, and try disabling the sound device though the bios too not just in windows.

Was it doing this when the OS was 1st installed ?, or after time as if it's after time it could be some thing your using\installing.

Checked the temperature of the CPU and motherboard ?.
well, let's go...

1: using another hdd not yet... i'm using ssd raid0 of two 120gb kingston v300 (will try that)
from intel raid info everything is ok and scandisk too

2: i didnt change anything in the bios, the voltages are all right

3: that i cant remember, but as long as i can remember it started about a month ago

4: the temperatures are ok too, i'm always cheking that... cpu, motherboard and gpu

ps.: can be something related with the oil i used to fix my mouse click? i tried another mouse but the problem persists
ps2.: the sfc /scannow found an error on openal.dll but cant fix it... will try tomorrow with an offline image of windows
 
Last edited:

Frick

Fishfaced Nincompoop
Joined
Feb 27, 2006
Messages
16,600 (3.08/day)
Location
Piteå
System Name Black MC in Tokyo
Processor Ryzen 5 2600x
Motherboard Asrock B450M-HDV
Cooling AMD Wraith Spire I think
Memory 2 x 8GB G-skill Aegis 3000 or somesuch
Video Card(s) Powercolor Radeon HD 7850 2GB
Storage Kingston A400 240GB | WD Blue 1TB x 2 | Toshiba P300 2TB
Display(s) BenQ GL2450HT
Case Antec dumpster find
Audio Device(s) Line6 UX1 + slightly repaired Sony DR-ZX302
Power Supply Fractal Design Effekt 400W
Mouse Logitech G602
Keyboard Dell Sk3205
Software Windows 10 Pro
Benchmark Scores I once had +100 dorfs in DF, so yeah pretty great
Do the CPU use spike when this happns?
 
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
16,792 (3.42/day)
Location
UK\US
Processor 2500k \ AMD 3900X+NH-D15
Motherboard ASRock Z68 \ ASRock AM4 Pro 4
Memory Samsung low profile 1600 \ Patriot 2x16GB PVS432G320C6K
Video Card(s) eVga GTX1060 SSC \ XFX R9 390X
Storage 2xIntel 80Gb (SATA2) Crucial MX500 \ Samsung 860 1TB +Samsung Evo 250GB+500GB+ 2xCorsair Force 120GB
Display(s) Samsung 1080P \ Toshiba HDTV 1080P
Case HTPC400 \ Thermaltake Armor case ( VE2000BWS ), With Zalman fan controller ( wattage usage ).
Audio Device(s) Yamaha RX-A820 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000 Paradigm 5SE + Tannoy Mercury F4
Power Supply PC&Power 750w \ Seasonic 750w MKII
Mouse Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard Logitech K120 \ ROCCAT MK Pro ( modded amber leds )
Benchmark Scores Meh benchmarks.
Do the CPU use spike when this happns?
His video shows that that don't happen.


no errors in device manager


the cpu still the same.. about 2% usage


tomorow i'll be testing without vga, without some memory and with another hdd
Well when you do don't install any thing and have a fiddle around and see if it does it, if it stops try installing your stuff one by one with tests to see when it happens.
 
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro
I think i solve reverting drivers... tks

A driver that was called Bridge PCi to PCI was updated to Intel 4th Gen CPU bla bla bla.. i reverted the driver and i think it's solved

I think i solve reverting drivers... tks

A driver that was called Bridge PCi to PCI was updated to Intel 4th Gen CPU bla bla bla.. i reverted the driver and i think it's solved
the problem started again :confused:
 
Last edited by a moderator:
Joined
Oct 29, 2012
Messages
842 (0.28/day)
Location
Germany
System Name Perf/price king /w focus on low noise and TDP
Processor Intel Xeon E3-1230 v2
Motherboard Gigabyte GA-B75M-D3H
Cooling Thermalright HR-02 Macho Rev.A (BW)
Memory 16GB Corsair Vengeance LP Black
Video Card(s) Gigabyte GTX 670 OC
Storage 525GB Crucial MX300 & 256GB Samsung 830 Series
Display(s) Home: LG 29UB65-P & Work: LG 34UB88-B
Case Fractal Design Arc Mini
Audio Device(s) Asus Xonar Essence STX /w Sennheiser HD 598
Power Supply be quiet! Straight Power CM E9 80+ Gold 480W
Mouse Roccat Kone XTD optical
Keyboard SteelSeries Apex M500
Software Win10
Is it possible that the explorer.exe gets stuck? I've seen similar behaviour myself and it was simply the explorer getting stuck. Next time it happens, open up the Task Manager and restart the explorer.exe to see if it has any effect on your issue. If it does, you know where to dig then ...
 
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro
Is it possible that the explorer.exe gets stuck? I've seen similar behaviour myself and it was simply the explorer getting stuck. Next time it happens, open up the Task Manager and restart the explorer.exe to see if it has any effect on your issue. If it does, you know where to dig then ...
explorer was working fine... tried to re run it and the problem still the same :(

update:
tried without vga and without memory... the problem persists...
later i will try another windows instalation checking each step until i get this problem again
 
Last edited:
Joined
Jul 7, 2016
Messages
24 (0.01/day)
System Name Gaming Station
Processor Intel Core i7 7700K @ 4.2 GHZ
Motherboard Gigabyte Z270X-Ultra Gaming
Cooling DIY Water Cooling Loop
Memory 16 GB Corsair LPX (2x 8 GB)
Video Card(s) Gigabyte GTX 980Ti
Storage 250GB M.2 Samsung EVO + 240GB RAID 0 HyperX Savage + 2TB RAID 5 Seagate/WD
Display(s) Sony 32" 3D
Case Custom Case Table
Audio Device(s) Sound Blaster Z
Power Supply Corsair hx850i
Mouse Razer Deathadder Chroma
Keyboard Razer Deathstalker Expert
Software Windows 10 Pro
Windows reformatted, made updates, drivers updated, programs installed, office ok, adobe cc ok, developer tools ok and 1 day later... same problem :(

reformatted again, made updates, drivers updated, firefox installed and just surfing on the web to see what rappens...

2016-07-12: 2 days later and nothing for now... installing my default programs
2016-07-12: 12 hours later installed office 2016 + updates and everything looks fine (no reboot yet)
 
Last edited:
Top