I tried to use AMD Auto Overclock, and now my PC has been freezing up sometimes. Afterwards, the screen goes black or displays artifacts.

[Divide Overflow]

Could be worse. Could be on Nvidia drivers.

 

[Segundoh]

Based on all of your posts, this one with the most actual useful information. You tried something and received a result.

I am unclear what the actual symptoms are to further assist actually.
meaning What instability happened and When did it happen.
If you clear cmos, system should be error free otherwise,
Does the AMD software open everytime you start windows and apply this automatic overclock? Did you turn the AMD startup feature off?

If you really suspect the GPU to be the problem, you uninstall all GPU drivers, turn off PC, remove the GPU, install a different GPU and continue diagnostics. If the issues are then gone, perhaps the video card is bad after the overclock and you should RMA the card. Is there something wrong with your monitor? Perhaps it's just the cable is going bad? Who's to know unless you swap these parts out with different ones for testing. We cannot answer these questions for you. Some of these, you have to swap parts out and tell us what the outcome of it was.

I wish you good Luck!

These are the troubleshooting steps I've taken so far.

1. I uninstalled and reinstalled all my GPU drivers.
2. I downgraded to older drivers all the way back to 2022. That didn't help.
3. I uninstalled and reinstalled my chipset drivers.
4. I disabled my integrated graphics card in the BIOS.
5. I updated my BIOS.
6. I removed my CMOS battery.
7. I tried a different DP cable. I also tried all 3 DP ports and an HDMI cable. I also tried to plug it directly into the motherboard; this helped, but it's obviously not really a good test since it's using my integrated grpahics card instea.d
8. I lowered my refresh rate to 120Hz. This fixed it.
9. I disabled FreeSync in my monitor settings. This also fixed it even if I kept the refresh rate at 144Hz.
10. I plugged in a 2nd monitor. Even if it wasn't actually turned on, this somehow still fixed my problem.
11. I updated my monitor firmware. I didn't think this would help, but it was worth a try.
12. I updated my monitor driver. It previously displayed it as a Generic PnP monitor in Device Manager, and now it properly says Gigabyte M28U. Still didn't help.
13. I ran Windows DISM and sfc scannow and all that stuff.
14. I installed Windows on a second SSD. This didn't help.

I did a few other things that I forgot about. Still, I tried a lot of stuff. I don't have another GPU, so I can't install a new one. Is using an integrated graphics card essentially the same thing? The problems go away once I use that, but that does not seem like a very reliable test. My display settings claim that I'm running at 4K 144 Hz, but I don't think an integrated GPU can do that, right? Also, I don't think it has FreeSYnc Premium Pro. Correct me if I'm wrong though.

 

[ShrimpBrime]

These are the troubleshooting steps I've taken so far.

1. I uninstalled and reinstalled all my GPU drivers.
2. I downgraded to older drivers all the way back to 2022. That didn't help.
3. I uninstalled and reinstalled my chipset drivers.
4. I disabled my integrated graphics card in the BIOS.
5. I updated my BIOS.
6. I removed my CMOS battery.
7. I tried a different DP cable. I also tried all 3 DP ports and an HDMI cable. I also tried to plug it directly into the motherboard; this helped, but it's obviously not really a good test since it's using my integrated grpahics card instea.d
8. I lowered my refresh rate to 120Hz. This fixed it.
9. I disabled FreeSync in my monitor settings. This also fixed it even if I kept the refresh rate at 144Hz.
10. I plugged in a 2nd monitor. Even if it wasn't actually turned on, this somehow still fixed my problem.
11. I updated my monitor firmware. I didn't think this would help, but it was worth a try.
12. I updated my monitor driver. It previously displayed it as a Generic PnP monitor in Device Manager, and now it properly says Gigabyte M28U. Still didn't help.
13. I ran Windows DISM and sfc scannow and all that stuff.
14. I installed Windows on a second SSD. This didn't help.

I did a few other things that I forgot about. Still, I tried a lot of stuff. I don't have another GPU, so I can't install a new one. Is using an integrated graphics card essentially the same thing? The problems go away once I use that, but that does not seem like a very reliable test. My display settings claim that I'm running at 4K 144 Hz, but I don't think an integrated GPU can do that, right? Also, I don't think it has FreeSYnc Premium Pro. Correct me if I'm wrong though.

Yep, you've covered a lot of bases.

Yes the integrated is a GPU. No it's not plugged into a pcie slot, and no it's not using a similar driver.

At least you have igpu for backup and send the card out to RMA and see if the technicians can replicate the issue.

 

[AusWolf]

Yes the integrated is a GPU. No it's not plugged into a pcie slot, and no it's not using a similar driver.

It's AMD, it uses the same driver as the GPU.

 

[DirtyDingusMcgee]

i think ryzen master is great for getting a ballpark idea of what the cpu can do. Results are seldom stable, but it let's you determine which cores will do what, and gives you an idea of where to start tuning it.

I've never actually used it's recommendations, but it isn't a bad place to start.

 

[Segundoh]

Yep, you've covered a lot of bases.

Yes the integrated is a GPU. No it's not plugged into a pcie slot, and no it's not using a similar driver.

At least you have igpu for backup and send the card out to RMA and see if the technicians can replicate the issue.

That makes sense. It seems that my warranty expired though; it looks like Sapphire's warranty is for 2 years, and it's been over 2 years. Are there any alternatives then to get this fixed somehow? If not, I guess it's time to upgrade... what would be a good upgrade? Thanks!

It's AMD, it uses the same driver as the GPU.

I see, so does that mean this is a good way to test this issue or is it a bad way to do that?

i think ryzen master is great for getting a ballpark idea of what the cpu can do. Results are seldom stable, but it let's you determine which cores will do what, and gives you an idea of where to start tuning it.

I've never actually used it's recommendations, but it isn't a bad place to start.

I see, that makes sense then. Thanks!

 

[AusWolf]

I see, so does that mean this is a good way to test this issue or is it a bad way to do that?

It's a good way to test if the driver causes the problem. But the thing is, your problem could also be caused by a million other things.

 

[Veseleil]

You do realize that AMD adrenalin software is a tool that is used on a variety of different GPU architectures and even bigger variety of specific models of an each GPU gen?
Therefore auto-anything (OC, UV) is more of a hit or miss situation in a majority of cases. I've never really acknowledged its existence, or seriously considered testing, or even recommending it to anyone after my first mistake of trying it out.

 

[Segundoh]

You do realize that AMD adrenalin software is a tool that is used on a variety of different GPU architectures and even bigger variety of specific models of an each GPU gen?
Therefore auto-anything (OC, UV) is more of a hit or miss situation in a majority of cases. I've never really acknowledged its existence, or seriously considered testing, or even recommending it to anyone after my first mistake of trying it out.

Yeah, I just did manual GPU OCs before, but I enabled auto by accident. I went back to manual OCs right after. Still, I think my GPU was a bit messed up even before that; I was having this black screen issue in some games like Spriit City although it did get worse afterwards. Could that help me narrow down this issue?

It's a good way to test if the driver causes the problem. But the thing is, your problem could also be caused by a million other things.

True, it’s hard to tell, I guess. Hopefully I can try to narrow this down more.

I saw someone say I could try to use MorePowerTool and increase my GPU’s minimum memory clock and minimum GPU clock. This appears to be a low power issue since I’m not having any issues at high power in intensive games and such. Is this safe, or should I not do this? I’ll have to look into MPT more though since I’ve never used it. I won’t increase the maximum at all outside of Adrenalin, just the minimum.

 

[Veseleil]

Yeah, I just did manual GPU OCs before, but I enabled auto by accident. I went back to manual OCs right after. Still, I think my GPU was a bit messed up even before that; I was having this black screen issue in some games like Spriit City although it did get worse afterwards. Could that help me narrow down this issue?


True, it’s hard to tell, I guess. Hopefully I can try to narrow this down more.

I saw someone say I could try to use MorePowerTool and increase my GPU’s minimum memory clock and minimum GPU clock. This appears to be a low power issue since I’m not having any issues at high power in intensive games and such. Is this safe, or should I not do this? I’ll have to look into MPT more though since I’ve never used it. I won’t increase the maximum at all outside of Adrenalin, just the minimum.

I use 23.12.1 drivers. I use my card like this for years already:



Haven't done any significant OC other than this:



Without touching MPT, stock power limit, bios and such. So I can't really help you with that endeavor.

 

[Segundoh]

I use 23.12.1 drivers. I use my card like this for years already:

View attachment 398310

Haven't done any significant OC other than this:

View attachment 398308

Without touching MPT, stock power limit, bios and such. So I can't really help you with that endeavor.

I went back to 23.5.1 before, but I tried 23.12.1 as well after I read this. I also used the same OC, but I was unfortunately still having this issue. I read that turning off deep sleep settings in MPT might help, so I tried that as I wanted to avoid OCing with MPT. It seems like that actually fixed this issue, so I suppose it's a problem with deep sleep then. Do you think that something is stiill wrong with my hardware though since it started happening recently? Thanks!