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igkcomka.exe antivir9.exe etc making my laptop shuddenly shutoff??

Joined
Jan 27, 2007
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Location
India
System Name HP envy 17 3090nr
Processor Intel core i7-2670QM 2.2ghz
Memory 8gb
Storage 1TB
Software Genuine Windows 7 Home Premium
Benchmark Scores Windows experience index 6.9
#1
plz help me..

yesterday while downloading something, i opened some file and after that all these bad things are happening.

within 15-30 min of starting my pc, it's getting shut off automatically (no bluescreen) like battery removed..


bitdefender is asking to connect for antivir9.exe igkcomka.exe etc and while running quick system scan it's detecting many infected filoes, but before it can repair these my laptop shut down..

Update:

I tried to install malwarebytes but I can't, following MSG when I open installation file.
shellexecuteex failed,code 5
Access is denied


bitdefender is detecting this file as trojen but unable to delete/quarantine..
"mswsock.dll"
===========

i think this happens only if my laptop is connected to internet..otherwise it isnt shutting down..not sure though..but tried to keep internet off and no shut down even after 30min..
 
Last edited:

Easy Rhino

Linux Advocate
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Software Centos 7 | Windows 10
#2
full hdd format and reinstall. you are f*&ked