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internet connection problem

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#1
So yeah..this is for a friend,she has 3 computers connected to the router right.
Her computer,her dads and her brothers.
The problem is..there all connected and they can access internet fine but her brothers computer can't access internet explorer or mozilla firefox,it shows blank page.
Any sugguestion on fixing this? he is connected by wireless like his sister but his sister can go on mozilla firefox no problem but he can't.
 

erocker

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#2
Probablly needs to set Access Restrictions to allow for more than two users. Do they know how to setup the router via IP?
 
Joined
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System Name Spiderman
Processor AMD Ryzen 5 1600
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Memory TeamGroup Vulcan 16GB DDR4 2400MHZ CAS-13
Video Card(s) AMD Sapphire RX Vega 64 8GB
Storage SSD - OCZ ARC 100 256GB HDD - Western Digital Black 500GB+Western Digital Green 1TB
Display(s) Samsung C27F591 1080p 72Hz Monitor
Case Fractal Design Define R4 Titanium - Grey Window Version
Audio Device(s) onboard/Speakers: Logitech Z-4
Power Supply XFX Pro Semi Modular 650W
Mouse CMStorm Laser Mouse
Keyboard Corsair Strafe Cherry MX Red Keyboard
Software Windows 10 Professional 64-bit
#3
don't think its to do with restrictions,she said it work before but now its not,could be internet explorer fault? and firefox appears blank page?
Edit:
using usb wireless adaptor
 
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#4
do any other internet using apps work? like instant messenging of some sort? you may not be connected. And no i wouldn't think mozilla firefox would fault like that, as it recieves updates and auto installs them, unless you specify otherwise.