• We've upgraded our forums. Please post any issues/requests in this thread.

Internet disconnects frequently while playing steam games

STEAMUSER

New Member
Joined
Jan 18, 2010
Messages
2 (0.00/day)
Likes
0
#1
Hey everybody

sometimes when i play or start any steam game the internet disconnects just after playing for a minutes
sometimes i replair the network connection but it takes much time so i better restart the pc
my brother uses steam and he doesnt have this problem and we're using the same connection so what is it :banghead: isn't there any way to fix this problem...
SORRY FOR MY BAD ENGLISH :ohwell:
 

buffy

New Member
Joined
Jan 5, 2010
Messages
26 (0.01/day)
Likes
4
Location
UK
#2
Please open the cmd prompt (start>run>type "cmd" press [enter])
Code:
ipconfig
Example feed responce

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::f804:d5b3:1ae4:47f2%11
IPv4 Address. . . . . . . . . . . : 192.168.0.155
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1


Then please run this command
Code:
ping -t [color=red]192.168.0.1[/color]
Please note the that IP address above is my "Default Gateway" your may not be the same as mine so please use yours.

Example responce:
C:\Users\bob>ping -t 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=1ms TTL=254
Reply from 192.168.0.1: bytes=32 time=1ms TTL=254
Reply from 192.168.0.1: bytes=32 time<1ms TTL=254
Reply from 192.168.0.1: bytes=32 time<1ms TTL=254
Reply from 192.168.0.1: bytes=32 time<1ms TTL=254
Reply from 192.168.0.1: bytes=32 time<1ms TTL=254


once this is running play your steam game, and lets see if the ping drops. When the steam game reports a connection issue press [ALT]+[TAB] and see if your connection has dropped.
Please provide results.

Thanks
Bob.
 

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
15,309 (4.00/day)
Likes
4,717
Location
US
Processor 2500k \ 3770k
Motherboard ASRock Z68 \ Z77
Memory Samsung low profile 1600
Video Card(s) XFX 6770 \ XFX R9 290X
Storage Intel 80Gb (SATA2) WD 250Gb \ Team SSD+Samsung Evo 250Gb+500Gb+ 2xCorsair Force+WD250GbHDD
Display(s) Samsung 1080P \ Toshiba HDTV 1080P
Case HTPC400 \ Thermaltake Armor case ( original ), With Zalman fan controller ( wattage usage ).
Audio Device(s) Yamaha RX-V475 \ Marantz SR5008 Tannoy Mercury MKII Paradigm 5SE + Tannoy Mercury F4
Power Supply PC&Power 750w \ Seasonic 750w MKII
Mouse MS intelimouse \ Logitech G700s + Steelseries Sensei wireless
Keyboard Logitech K120 \ ROCCAT MK Pro ( modded amber leds )
Benchmark Scores Meh benchmarks.
#3
Hey everybody

sometimes when i play or start any steam game the internet disconnects just after playing for a minutes
sometimes i replair the network connection but it takes much time so i better restart the pc
my brother uses steam and he doesnt have this problem and we're using the same connection so what is it :banghead: isn't there any way to fix this problem...
SORRY FOR MY BAD ENGLISH :ohwell:
I get this problem on my other system some times when the system has been put in standby in windows Vista\7.

Maybe look around for updated driver for your network card.
 

ghcBuG

New Member
Joined
Jan 27, 2010
Messages
2 (0.00/day)
Likes
0
#5
Lesser bump

Hello. First time im posting here.
I just wanted to bump this thread as I'm having the same problems, and I've had them for quite some time. After trying exactly what STEAMUSER did, I got the same results as he did. The gateway stops responding to ping.


Bear in mind, i don't have access to forwardporting.
I thought this was easier then starting my own thread with exactly the same problem.

Thanks.
 

buffy

New Member
Joined
Jan 5, 2010
Messages
26 (0.01/day)
Likes
4
Location
UK
#6
if you have another computer try pinging the router from it during your outage on your main pc. This will confirm if its the router failing your PC.
 

ghcBuG

New Member
Joined
Jan 27, 2010
Messages
2 (0.00/day)
Likes
0
#7
Yes, I can confirm that both the computer which I am starting the game on, and another computer, gets a Ping Timeout.

What happens is, i start the game. As soon as i do anything that interferes with the internet (e.g. loading up the Servers list to join a game, or sometimes i even get into the game, but gets disconnected too quick for me to start playing)