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Kingwin RMA process

Joined
Dec 31, 2008
Messages
2,664 (0.81/day)
Likes
213
Location
Ohio
Processor FX-8350 PileDriver
Motherboard Asus M5A99FX Pro
Cooling Zalman
Memory Kingston Hyper X 8GB
Video Card(s) EVGA GTX 660TI 3GB SC+
Storage Wester Digital Black 1 TB
Display(s) Hanns G 27 Inch
Case Silverstone Raven RV02
Audio Device(s) N/A
Power Supply Kingwin Lazer 1000W
Software Windows 7 64 Bit
#1
Has anyone else worked with Kingwin on an RMA? My power supply that is alittle over a year old from them failed on me a few weeks ago and I sent it in for RMA last week. FedEx Delivered it and they are still "Processing" it. Are they just slow as hell? :banghead:
 
Joined
Oct 2, 2005
Messages
2,908 (0.65/day)
Likes
656
Location
Baltimore MD
Processor FX-8320@ 4.2Ghz
Motherboard Gigabyte 970A-UD3
Cooling Xigmatek S1283
Memory 2x4Gb Corsair 1600 9-9-9-24
Video Card(s) Sapphire RX-480 Nitro
Storage OCZ Vertex 3 120G, 1TB WD Black
Display(s) Dell S2330MX
Case Corsair Carbide Air 540
Audio Device(s) X-Fi Fatal1ty / 5.1 Logitech Z-5500
Power Supply Silverstone DA750
Software Win10 pro 64bit
#2
if you don't hear anything with in 5-10 business days i would be concerned
 
Joined
Dec 31, 2008
Messages
2,664 (0.81/day)
Likes
213
Location
Ohio
Processor FX-8350 PileDriver
Motherboard Asus M5A99FX Pro
Cooling Zalman
Memory Kingston Hyper X 8GB
Video Card(s) EVGA GTX 660TI 3GB SC+
Storage Wester Digital Black 1 TB
Display(s) Hanns G 27 Inch
Case Silverstone Raven RV02
Audio Device(s) N/A
Power Supply Kingwin Lazer 1000W
Software Windows 7 64 Bit
#3
Well its been a week since it as been delivered. Not really happy with their turn around time..
 

OneMoar

There is Always Moar
Joined
Apr 9, 2010
Messages
7,346 (2.62/day)
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3,964
Location
Rochester area
System Name Kreij Lives On
Processor Intel Core i5 4670K @ 4.4Ghz 1.32V
Motherboard ASUS Maximus VI Gene Z87
Cooling Reeven Okeanos Single 140MM Fan +2 SP120 White's
Memory 16GB kingston hyper x @ 2133 @ 11 11 11 32
Video Card(s) EVGA GTX 1060 ACX Copper Single fan
Storage 240gb Cruical MX200SSD/WD Blue 1TB
Display(s) Samsung S24D300/HP2071D
Case Custom Full Aluminum By ST.o.CH <3
Audio Device(s) onboard
Power Supply HX 750i
Mouse Roccat KONE
Keyboard Rocatt ISKU with ISKUFX keycaps
Software Windows 10 +startisback
#4
next time buy from a reputable manufacturer
tbh if it was me I would't even want it fixxed id just replace it with a quality unit as the replacement is probably gonna blow up as well
 
Joined
May 12, 2009
Messages
5,167 (1.65/day)
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944
Processor Intel Core i5-3570K
Motherboard Gigabyte GA-Z77N-WIFI
Cooling Corsair A70 (Passive)
Memory Samsung 8GB MV-3V4G3D/US
Storage Samsung PM841 256GB
Display(s) Dell UltraSharp U2412M
Case BitFenix Prodigy (Arctic White)
Power Supply FSP Zen 400 (Fanless)
Software OS X 10.9.1 Mavericks
#5
Contacting the BBB worked very well when Antec decided to play games with me. I received an apology, a direct line to the customer service manager, expedited shipping, and a model upgrade.
 
Joined
Dec 31, 2008
Messages
2,664 (0.81/day)
Likes
213
Location
Ohio
Processor FX-8350 PileDriver
Motherboard Asus M5A99FX Pro
Cooling Zalman
Memory Kingston Hyper X 8GB
Video Card(s) EVGA GTX 660TI 3GB SC+
Storage Wester Digital Black 1 TB
Display(s) Hanns G 27 Inch
Case Silverstone Raven RV02
Audio Device(s) N/A
Power Supply Kingwin Lazer 1000W
Software Windows 7 64 Bit
#6
next time buy from a reputable manufacturer
tbh if it was me I would't even want it fixxed id just replace it with a quality unit as the replacement is probably gonna blow up as well
Ok, You want to send me the money for a "reputable" Unit? I can provide my PayPal. It has sat there for a month. They said they are shipping it today, lol. We will see.