Koolance CPU-360 doesn't fit on Gigabyte X58 UD4P

[[I.R.A]_FBi]

http://www.pugetsystems.com/?

 

[Wile E]

Dammit. This sucks. My plans were a gigabyte X58A and this block. I couldn't cancel the order in time, so I'm stuck with dealing with an RMA. Their site said it will fit the GB boards, so I'll be damned if i'm paying for shipping on an RMA. I shouldn't have to pay a single penny to RMA something they falsely labeled, intentional or not.

 

[Temujin]

Dammit. This sucks. My plans were a gigabyte X58A and this block. I couldn't cancel the order in time, so I'm stuck with dealing with an RMA. Their site said it will fit the GB boards, so I'll be damned if i'm paying for shipping on an RMA. I shouldn't have to pay a single penny to RMA something they falsely labeled, intentional or not.

If you haven't been emailed a shipping number yet, you should immediately call. They'll cancel it even if it's sitting on the dock waiting to go out. Just know that the U.S. Koolance team here are just as inconvenienced as you. A whole lot of redirecting and planning has to be figured in with the revamp.

As a consumer myself, I can't help but wonder what will become of the revision 1. Perhaps the block will will drop in price for the P55/P55A folks. It wouldn't be the end of the world for us. *crosses fingers*

 

[Wile E]

If you haven't been emailed a shipping number yet, you should immediately call. They'll cancel it even if it's sitting on the dock waiting to go out. Just know that the U.S. Koolance team here are just as inconvenienced as you. A whole lot of redirecting and planning has to be figured in with the revamp.

As a consumer myself, I can't help but wonder what will become of the revision 1. Perhaps the block will will drop in price for the P55/P55A folks. It wouldn't be the end of the world for us. *crosses fingers*

I didn't order from Koolance, and I already have a tracking number. It's due in tomorrow. I plan to RMA thru Koolance tho, as it's their fault I ordered a block for a board that it was supposed to fit, but doesn't. And I don't frankly care how inconvenienced they are. They are the ones that didn't do their homework prior to claiming the block fits the GB boards. They kind of deserve the inconvenience.

 

[Temujin]

I didn't order from Koolance, and I already have a tracking number. It's due in tomorrow. I plan to RMA thru Koolance tho, as it's their fault I ordered a block for a board that it was supposed to fit, but doesn't. And I don't frankly care how inconvenienced they are. They are the ones that didn't do their homework prior to claiming the block fits the GB boards. They kind of deserve the inconvenience.

Yeah, I'm with you on that. I'm just saying, it's never personal when something doesn't work out...unless it's Maddoff, Enron, or Toyota. I suspect Koolance will take care of you anyways. I wonder if anyone on the forums here is looking to for the CPU-360 block for their P55/P55A system. Might be too much of a pain.

 

[INFRNL]

UPDATE FROM KOOLANCE:



So the asus boards have no problems.. its the giggy boards..

Are those quick disconnects just for testing purposes? kind ofa cool idea, but I imagine with the other half that it would make for a long fitting?

I didn't order from Koolance, and I already have a tracking number. It's due in tomorrow. I plan to RMA thru Koolance tho, as it's their fault I ordered a block for a board that it was supposed to fit, but doesn't. And I don't frankly care how inconvenienced they are. They are the ones that didn't do their homework prior to claiming the block fits the GB boards. They kind of deserve the inconvenience.

You could always refuse the package or return to sender. Then contact Koolance to let them know whats going on; this would bypass additional shipping costs. They ship via UPS with no sig required; at least for me.

I need to see if this will fit on my boards before time goes by too far.

 

[Wile E]

Didn't order from Koolance, and I still want the other stuff I ordered. lol. I ordered from Frozencpu. I might just see if FCPU will let me exchange it for the HK all Cu block instead. I picked the 360 in the first place because of it's universal nature, as opposed to the HK blocks only coming with a single mounting plate, and charging extra for different mounts.

 

[Temujin]

Are those quick disconnects just for testing purposes? kind ofa cool idea, but I imagine with the other half that it would make for a long fitting?


You could always refuse the package or return to sender. Then contact Koolance to let them know whats going on; this would bypass additional shipping costs. They ship via UPS with no sig required; at least for me.

I need to see if this will fit on my boards before time goes by too far.

I don't use quick connect barbs myself in the P55A-UD6. However, they would work and don't look too odd once the system and lights are on.

What I meant was that the mounting bracket, back plate, screws, springs, etc are the exact same as the ones used on the CPU-345/350 block that was installed. So, I just had to take 15 minutes to quickly swap the block out. Lost maybe an ounce of water, if that.

 

[HammerON]

Well I tried to mount the block on my EVGA X58 SLI LE it was a NO-GO. Same issue with my Gigabyte board, capacitors/transistors are in the way of the block sitting on the CPU:

I am not even going to try with my ASU Rampage II Gene ~ this sucks!!!

I cannot believe that Koolance would bring a new water block to the market and not be able to support the high-end of the industry. What a piece of shit
And they want me to pay them to send it back? What a joke

 

[pantherx12]

This is why caps should not be essentially touching the CPU socket, this is as much the mobo manufacturers fault as koolance TBH.

 

[HammerON]

Well I disagree. These motherboards have been on the market for over a year!!! Koolance just came out with this "new" block. So let me see...
Who should have been paying attention to whom???

 

[pantherx12]

Okay maybe " as much" was the wrong phrase, koolance is more to blame but its still a design floor with the mobos.

the caps on my board have a 3mm clearance from the socket which makes much more sense.

( as caps are taller then the socket, it means CPU coolers in general could use more horizontal space initially and every little bit of surface area helps eh)


TBH, I'm completely befuddled why mobo manufacturers don't solder caps and such like to the reverse of the board, it would still work and it would leave SO much more space for cooling.

 

[Sasqui]

link?

http://www.koolance.com/water-cooling/product_info.php?product_id=147

"The Koolance spacer for Intel LGA775 boards works with the Koolance LGA775 rails. It is designed for motherboards with tall capacitors near the socket that may conflict with the Koolance CPU-300 cooler"

the bottom is too thin to mill, They will probably make a modified mounting plate

+1 on Koolance being a good company..This is really not that big of a deal (the fix is easy and only need to mod the brackets 4 mounting holes just a bit )

They could adjust the mounting plate to shift the whole thing out of the way of the cpacitors, but that might diminish cooling and wouldn't work for all boards, I suspect... we'll see.

 

[pantherx12]

You hit the nail on the head there, could cause problems on other motherboards instead heh XD

 

[PaulieG]

Well I disagree. These motherboards have been on the market for over a year!!! Koolance just came out with this "new" block. So let me see...
Who should have been paying attention to whom???

Agreed. This was a gross oversight on Koolance's part. There is just no excuse for it. At the very least, they needed to post that there were compatibility problems when it was released. They really need to do the right thing here, and at minimum pay for everyone's RMA shipping.

 

[pantherx12]

They're legally required to, you just need to ask them to refund it after they receive the item.

 

[Temujin]

http://www.koolance.com/water-cooling/product_info.php?product_id=147

"The Koolance spacer for Intel LGA775 boards works with the Koolance LGA775 rails. It is designed for motherboards with tall capacitors near the socket that may conflict with the Koolance CPU-300 cooler"

http://www.koolance.com/water-cooling/images/more/spc-cp775k_03.jpg



They could adjust the mounting plate to shift the whole thing out of the way of the cpacitors, but that might diminish cooling and wouldn't work for all boards, I suspect... we'll see.

No shims are going to be used, or offered. And, Koolance has already messed around with some blocks in just adjusting their placement, but performance loss is not an option either. Since the block works fine on the LGA1156 boards, it'll be interesting to see if the price drops some. Any revised blocks will also kick butt.

On that note, the CPU-360 on my Core i7 870 has been sitting at 21 C when setting up the BIOS and at desktop. So again, sacrificing performance is not an option.

 

[sneekypeet]

how do you know they work on 1156? By my calcutations and stricktly guesswork here, it wont fit on my UD6 or UD7.

Reason: There is a painted line on every motherboard, thiis denotes a "cooler clearance" line. On both my UD's the caps are right on that line, well just clear of it, but you get that they are really close. Koolance made the base of the block too big, and by all the images I've seen, their block crosses that boundry line.

So if all the sockets are painted with the same specs on the "lined area" then it isnt going to fit a lot of boards. I'd love to get one as it seemed clean. I was about to buy one till I saw this, and to tell ya the truth, I wont pay for something that I have already seen fails to fit withing an industry standard of spacing

 

[MKmods]

They could adjust the mounting plate to shift the whole thing out of the way of the cpacitors, but that might diminish cooling and wouldn't work for all boards, I suspect... we'll see.

All they have to do is elongate the 4 mounting holes to the left just a bit.

The base of the block is such that a few mm in either direction wont make any difference in temps.

One other fix would be to take the 4 mounting screws and bend them a bit to create a mm or 2 offset.

 

[Temujin]

how do you know they work on 1156? By my calcutations and stricktly guesswork here, it wont fit on my UD6 or UD7.

Reason: There is a painted line on every motherboard, thiis denotes a "cooler clearance" line. On both my UD's the caps are right on that line, well just clear of it, but you get that they are really close. Koolance made the base of the block too big, and by all the images I've seen, their block crosses that boundry line.

So if all the sockets are painted with the same specs on the "lined area" then it isnt going to fit a lot of boards. I'd love to get one as it seemed clean. I was about to buy one till I saw this, and to tell ya the truth, I wont pay for something that I have already seen fails to fit withing an industry standard of spacing

I'm using the CPU-360 on the GIGABYTE P55A-UD6 right now...with the Out port to the back...making perfect, flat contact....even better than the CPU-350AT I had installed. It will fit the UD6 and UD7 just fine despite their cap placement, which isn't too close to the CPU socket. (It's in one of my other posts already.) All the other board makers have very similar cap placements as well, but no closer. THUS, the CPU-360 works on P55/P55A across the market.

It's just the X58/X58A series that can't accommodate the block. The only maker that didn't place caps -right next to the CPU socket- is ECS.

 

[Naekuh]

Well I tried to mount the block on my EVGA X58 SLI LE it was a NO-GO. Same issue with my Gigabyte board, capacitors/transistors are in the way of the block sitting on the CPU:
http://img.techpowerup.org/100224/IMG_0013.jpg

Why is it that your mount looks like you are tilted in the angle to the caps?

If you straightened it out, it would fit, judging from how much of an angle your mounts are at.

Also it was confirmed to work on the RIIG...

As you can see below:

Pictures of an ASUS Rampage II GENE (with the CPU-360 mounted properly) are below.

Also i got it to work on my P6T-DLX V1.

http://www.koolance.com/water-cooling/product_info.php?product_id=147

"The Koolance spacer for Intel LGA775 boards works with the Koolance LGA775 rails. It is designed for motherboards with tall capacitors near the socket that may conflict with the Koolance CPU-300 cooler"

So they have a spacer but that doesn't mean they will just give out the same block with the spacer.

Koolance said they will give you guys a fix, not a spacer.

 

[MUGEN02]

Just installed the 360(replacing 345ac) on my ASUS P6T6 and had no problems doing it. My temps are 1C maybe 2C lower. I'm using MX-3 instead of OCZ freeze now and both were mounted exactly the same way, horizontal(outlet on the right side) and the distance from the top of the thumb screws to the mounting plate is 15.75mm.
My flow rate is 2.3LMP(pump-8) to 2.7LMP(pump-10). Looks like I need a 2nd pump for my single loop.:shadedshu

 

[Sasqui]

So they have a spacer but that doesn't mean they will just give out the same block with the spacer.

Koolance said they will give you guys a fix, not a spacer.

We shall see... I've heard three possibilites, which one?:

1. Spacer
2. Redesigned Block
3. Modified Mounting Bracket

Just installed the 360(replacing 345ac) on my ASUS P6T6 and had no problems doing it. My temps are 1C maybe 2C lower. I'm using MX-3 instead of OCZ freeze now and both were mounted exactly the same way, horizontal(outlet on the right side) and the distance from the top of the thumb screws to the mounting plate is 15.75mm.
My flow rate is 2.3LMP(pump-8) to 2.7LMP(pump-10). Looks like I need a 2nd pump for my single loop.:shadedshu

What flow did you see with the CPU-345?

 

[MUGEN02]

What flow did you see with the CPU-345?

I installed the flow meter with the 360 so I don't know.

 

[Naekuh]

Well shit if they give you guys a spacer i will even have a cow.

Dont worry i'll fight for you guys...

dayam i sound like one of those cheap larry h parker commercials..